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MINI Connected
Vehicle features and options
This chapter describes all standard, country-
specific and optional features offered with
the series. It also describes features that are
not necessarily available in your vehicle, for
instance, due to the selected options or
country versions. This also applies to safety-
related functions and systems. When using
these functions and systems, the applicable
laws and regulations must be observed.
Safety information
Warning
Operating the integrated information sys-
tems and communication devices while
driving can distract from traffic. It is pos-
sible to lose control of the vehicle. There is
a risk of accident. Only use the systems or
devices when the traffic situation allows.
As warranted, stop and use the systems
and devices while the vehicle is stationary.
Teleservices
Concept
Teleservices are services that help to main-
tain vehicle mobility.
General information
The offering depends on the equipment ver-
sion of the vehicle and the country-specific
variant.
For further information on the available
services, the vehicle manufacturer recom-
mends contacting a service center or cus-
tomer support.
Teleservices can comprise the following
services:
– Service Request, refer to page 250.
– Teleservice Report, refer to page 251.
– Teleservice Battery Guard, refer to
page 251.
– Your dealer’s service center, refer to
page 251.
– Roadside Assistance, refer to page 301.
Requirements
– Active MINI Connected contract or
equipment version with intelligent
emergency call.
– Cellular network reception.
– Ignition or standby state is switched on.
Service Request
Automatic Service Request
The Teleservice data on the vehicle's serv-
ice requirements is sent automatically to
the service center by MINI prior to the
service deadline. If feasible, the service cen-
ter will contact the customer about arrang-
ing a service appointment.
This way, the dealer’s service center can
plan the necessary work in advance. This
shortens the duration of the service ap-
pointment.
Manual Service Request
Concept
Using a manually initiated Service Request,
data on the vehicle's service requirements
is directly sent by MINI to the service cen-
Seite 250
COMMUNICATION MINI Connected
250
Online Edition for Part no. 01402667273 - VI/19
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