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36 English
Troubleshooting
Troubleshooting
Problem Cause Action
Turntable
While turning, the
turntable comes out
of place or stops
turning.
There is no roller ring, or the
roller ring is not properly
in place.
Install the roller ring and then try
again.
The turn table drags
while turning.
The roller ring is not
properly in place, there
is too much food, or the
container is too large and
touches the inside of the
microwave.
Adjust the amount of food and do
not use containers that are too
large.
The turn table rattles
while turning and is
noisy.
Food residue is stuck to the
bottom of the oven.
Remove any food residue stuck to
the bottom of the oven.
Grill
Smoke comes out
during operation.
During initial operation,
smoke may come from the
heating elements when you
rst use the oven.
This is not a malfunction, and if
you run the oven 2-3 times, it
should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the heating
elements.
Food is too close to the grill. Put the food a suitable distance
away while cooking.
Food is not properly
prepared and/or arranged.
Make sure food is properly
prepared and arranged.
Problem Cause Action
Oven
The oven does not
heat.
The door is open. Close the door and try again.
Smoke comes out
during preheating.
During initial operation,
smoke may come from the
heating elements when you
rst use the oven.
This is not a malfunction, and if
you run the oven 2-3 times, it
should stop.
Food is on the heating
elements.
Let the oven cool and then
remove the food from the heating
elements.
There is a burning or
plastic smell when
using the oven.
Plastic or non heat-resistant
cookware is used.
Use glass cookware suitable for
high temperatures.
There is a bad smell
coming from inside
the oven.
Food residue or plastic has
melted and stuck to the
interior.
Use the steam function and then
wipe with a dry cloth.
You can put a lemon slice inside
and run the oven to remove the
odour more quickly.
The oven does not
cook properly.
The oven door is frequently
opened during cooking.
If you open the door often, the
interior temperature will be
lowered and this may affect the
results of your cooking.
The oven controls are not
correctly set.
Correctly set the oven controls
and try again.
The grill or other accessories
are not correctly inserted.
Correctly insert the accessories.
The wrong type or size of
cookware is used.
Use suitable cookware with at
bottoms.
MC35J8088LT_SP_DE68-04321J-02_EN.indd 36 10/18/2016 4:33:40 PM
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