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English 35
Troubleshooting
Problem Cause Action
There is electricity
coming from the
oven.
The power or power socket
is not properly grounded.
Make sure the power and power
socket are properly grounded.
1. Water drips.
2. Steam emits
through a door
crack.
3. Water remains
in the oven.
There may be water or
steam in some cases
depending on the food. This
is not an oven malfunction.
Let the oven cool and then wipe
with a dry dish towel.
The brightness inside
the oven varies.
Brightness changes
depending on power output
changes according to
function.
Power output changes during
cooking are not malfunctions. This
is not an oven malfunction.
Cooking is nished,
but the cooling fan is
still running.
To ventilate the oven, the
cooling fan continues to run
for about 3 minutes after
cooking is complete.
This is not an oven malfunction.
Problem Cause Action
Heating including the
Warm function does
not work properly.
The oven may not work, too
much food is being cooked,
or improper cookware is
being used.
Put one cup of water in a
microwave-safe container and run
the microwave for 1-2 minutes
to check whether the water is
heated. Reduce the amount of
food and start the function again.
Use a cooking container with a
at bottom.
The thaw function
does not work.
Too much food is being
cooked.
Reduce the amount of food and
start the function again.
The interior light
is dim or does not
turn on.
The door has been left open
for a long time.
The interior light may
automatically turn off when the
Eco function operates. Close and
reopen the door or press the
Cancel button.
The interior light is covered
by foreign matter.
Clean the inside of the oven and
check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function
is being used, this beeping
sound means it's time to
turn over the food during
thawing.
After turning over the food, press
the Start button again to restart
operation.
The oven is not level. The oven is installed on an
uneven surface.
Make sure the oven is installed on
at, stable surface.
There are sparks
during cooking.
Metal containers are used
during the oven/thawing
functions.
Do not use metal containers.
When power is
connected, the oven
immediately starts
to work.
The door is not properly
closed.
Close the door and check again.
MC35J8088LT_SP_DE68-04321J-02_EN.indd 35 10/18/2016 4:33:40 PM
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