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01 Safety
Reporting safety defects
01
17
Reporting safety defects in the U.S.
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you
should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition
to notifying Volvo Cars of North
America, LLC. If NHTSA receives
similar complaints, it may open an
investigation, and if it finds that a
safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individ-
ual problems between you, your
retailer, or Volvo Cars of North
America, LLC. To contact NHTSA,
you may either call the Auto Safety
Hotline toll-free at
1-888-327-4236
(TTY: 1-800-424-9153) or write to:
NHTSA, U.S. Department of Trans-
portation, Washington D.C. 20590.
You can also obtain other informa-
tion about motor vehicle safety from:
http://www.safercar.gov
Volvo strongly recommends that if
your vehicle is covered under a
service campaign, safety or emis-
sion recall or similar action, it should
be completed as soon as possible.
Please check with your local retailer
or Volvo Cars of North America, LLC
if your vehicle is covered under
these conditions.
NHTSA can be reached at:
Internet:
http://www.nhtsa.gov
Telephone:
1-888-DASH-2-DOT
(1-888-327-4236).
Reporting safety defects in Canada
If you believe your vehicle has a defect that
could cause a crash or could cause injury or
death, you should immediately inform Trans-
port Canada in addition to notifying Volvo
Cars of Canada Corp.
Transport Canada can be contacted at:
1-800-333-0510
Teletypewriter (TTY): 613 990-4500
Fax: 1-819-994-3372
Mailing Address: Transport Canada - Road
Safety, 80 rue Noël, Gatineau, (Quebec) J8Z
0A1
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