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Troubleshooting
114
8
Multifeed error Multiple pages were fed at the same
time.
Remove the pages.
See Multi-feed on page 118.
Reload your documents in the ADF.
See Load documents on page 10
Using a Carrier Sheet. Enable Carrier Sheet Mode, and
then try again. See Carrier Sheet
Mode on page 43.
Your document is not acceptable for
the machine.
Make sure your document is suitable
for the machine (see Document
Information on page 5).
DRAM R/W test error A hardware error has occurred. Contact Brother customer service.
For more information, see For
customer service on page 131.
AFE R/W test error
NVRAM R/W test error
ADF front lamp error
Ultrasonic error
ADF AFE R/W test error
USB R/W test error
FlashROM R/W test error
AFE LVDS test error
ADF AFE LVDS test error
ADF rear lamp error
Flatbed home position error
Flatbed lamp error
Lock error The transport lock is locked. Unlock the transport lock and turn off
and on the scanner.
Error message Cause Action
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