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91
Troubleshooting
Thischapterlistssomeproblemsyoumightencounterwhenusingyourphone.Some
problemsrequireyoutocallyourserviceprovider,butmostareeasytofixyourself.
Message Possible causes Possible corrective measures
SIMorUSIM
carderror
ThereisnoSIMor
USIMcardinthe
phoneoritisinserted
incorrectly.
MakesurethattheSIMcardis
correctlyinserted.
Nonetwork
connection/
Dropped
network
Signalisweakoryou
areoutsidethecarrier
network.
Movetowardawindoworintoan
openarea.Checkthenetworkoperator
coveragemap.
Operatorappliednew
services.
CheckwhethertheSIMcardismore
than6~12monthsold.Ifso,change
yourSIMcardatyournetwork
providersnearestbranch.Contactyour
serviceprovider.
Codesdonot
match
Tochangeasecurity
code,mustconfirm
thenewcodeby
re-enteringit.
Ifyouforgetthecode,contactyour
serviceprovider.
Thetwocodesyou
entereddonotmatch.
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