SRS-HG1 User Manual

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Help Guide

Personal Audio System

h.ear go (SRS-HG1)

Unable to connect the speaker to a BLUETOOTH device with One-touch (NFC)

If the screen lock is activated on the smartphone, it cannot be connected. Cancel the screen lock on the smartphone.

Keep the NFC-compatible device close to the speaker until the NFC-compatible device reacts. If it still fails to connect, move the

NFC-compatible device slowly on the N-Mark of the speaker. Follow the instructions on the screen.

Check that the NFC function of the NFC-compatible device is set to on.

If the NFC-compatible device is in a case, remove it.

NFC reception sensitivity varies depending on the device. If you repeatedly fail to connect the speaker with an NFC-compatible

device by one touch, make the connection by an on-screen operation.

Check that your device is compatible with NFC.

For details, access the following URL.

For customers in Europe:

http://www.sony.eu/support

For customers in the USA:

http://esupport.sony.com/US

For customers in Canada:

http://esupport.sony.com/CA/

For customers in other countries/regions:

http://www.sony-asia.com/section/support

If the

(power) indicator is off, it will not connect by touching with a smartphone because the speaker is in the power saving

mode. After the

(power) indicator changes from flashing to staying lit by turning on the speaker, touch with a smartphone

again.

User Manual - Page 259