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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Update method 1: Automatic update via the Internet
When you use the speaker while connected to the Internet via a Wi-Fi network, the speaker can update to the latest software version
automatically.
This feature is disabled by default.
Preparation for update
Software updates become possible when the speaker is in the following states.
To update software automatically
Launch SongPal on your smartphone, iPhone, etc., and set on [System] in the [Settings] menu.
The automatic software update feature ([Auto Update]) of the speaker is activated. If [Auto Update] is disabled, change the setting
to enable.
The update is performed when you are not using the speaker, such as during midnight or when the speaker is in standby mode.
During an update, the UPDATE indicator flashes in orange, and turns off when the update is complete. When the speaker is
turned on for the first time after updating, the UPDATE indicator flashes in orange three times.
To deactivate the software automatic update
Disable [Auto Update] in the [Settings] menu by using SongPal installed on a smartphone, iPhone, etc.
However, the software may still be updated automatically for critical changes, even if you disable this function.
If the indicator and the button flash as explained in the following
The (power) indicator flashes in red and the UPDATE indicator flashes in orange.
The software update has failed.
Turn off the speaker, then turn it on again. The update will resume. If the situation is not improved after switching the speaker off and
on, consult your nearest Sony dealer.
Hint
The number of flashes of the UPDATE indicator indicates the update’s progress. The UPDATE indicator flashes four times at first, and decreases by
one flash, then turns off when the updating is completed. Do not turn the speaker off during the update.
When the speaker is connected to the Internet via a Wi-Fi network, the UPDATE indicator on the speaker lights up in orange when the speaker
detects a new software version.
Regardless of the [Auto Update] setting, the UPDATE indicator lights up in orange when the speaker detects a new software version.
You can update the software manually even when the [Auto Update] setting is activated. See "Update method 2: Manual update via the Internet."
Note
Updating normally takes 3 to 10 minutes. It may take longer depending on your network environment.
The speaker is connected to the AC outlet with the supplied USB AC adapter.
(Software updates cannot be performed when using with the built-in rechargeable battery.)
1.
The speaker is connected to the Internet via a Wi-Fi network.
2.
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