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Help Guide
Personal Audio System
h.ear go (SRS-HG1)
Unable to connect to a network via a Wi-Fi connection (even though a correct SSID is selected)
When the speaker cannot connect even though the correct SSID for your wireless router is selected, check if the correct
password (encryption key) is input.
The password (encryption key) is case sensitive, therefore make sure that you are entering correct uppercase and lowercase
characters. Multi-byte characters cannot be used; enter single-byte characters.
Examples of easily mistaken characters:
“I (uppercase I)” and “l (lowercase L)”
“0 (numeral 0)” and “O (uppercase O)”
“d (lowercase D)” and “b (lowercase B)”
“9 (numeral 9)” and “q (lowercase Q)”
4-589-712-11(6) Copyright 2016 Sony Corporation
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