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English 45
Troubleshooting
Information codes
Code symbol Meaning Solution
Check the oven sensor.
1. Press the OFF/CLEAR button and
restart the oven.
2. If the problem persists,
disconnect all power to the oven
range for at least 30 seconds and
then reconnect the power.
Oven overheating.
Check the cooling
system.
Check the door lock.
Check the PCB signals.
Check the contol panel
pads
Check the divider
switch.
1. If the Divider is in the oven, make
sure it is pushed in all the way.
2. If the Divider is not in the oven,
see if something is pressing
against the divider switch in the
back of the oven.
3. If the Divider is all the way in or
there is nothing pressing against
the Divider switch, press the
OFF/CLEAR button and restart
the oven. If the problem persists,
disconnect all power to the oven
range for at least 30 seconds, and
then reconnect the power.
** If these solutions do not solve the problem, contact a local Samsung service
center 1-800-SAMSUNG (1-800-726-7864).
Problem Possible cause Action
Food does not
bake or roast
properly in the
oven.
The wrong cooking
mode is selected.
See 17.
The oven racks have
not been positioned
properly for the foods
being cooked.
See 22.
Incorrect cookware or
cookware of improper
size is being used.
See 13.
The oven thermostat
needs adjustment.
See 32.
There is aluminum foil
on racks and/or oven
bottom.
Remove foil.
The clock or timers are
not set correctly.
See 12.
Food does not
broil properly in
the oven.
Oven controls not set
properly.
See 19.
Oven door was not
closed during broiling.
See 17.
The rack has not been
properly positioned.
See broiling guide on 20.
NX58J7750S_AA_AC_DG68-00623A-07_EN+CFR.indb 45 2018-08-30 12:22:08
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