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English 41
Troubleshooting
Problem Possible cause Action
Surface burners
do not light.
The control knob is not
set properly.
Push in the control knob and turn it
to the LITE position.
The burner caps are not
in place.
The burner base is
misaligned.
Clean the electrodes.
Put the burner cap on the burner
head.
Align the burner base.
Surface burner
clicks during
operation.
The control knob has
been left in the LITE
position.
After the burner lights, turn the
control knob to a desired setting.
If the burner still clicks, contact a
service technician.
The burners do
not burn evenly.
Surface burner
components and caps
are not assembled
correctly and level.
See 36.
Surface burners are
dirty.
Clean surface burner components.
(See 36.)
Very large or
yellow surface
burner ames.
Wrong orice is
assembled.
Check the burner orice size and
contact your installer if you have
the wrong orice (LP gas instead of
natural gas or natural gas instead of
LP gas).
Surface burners
light but oven
burners do not
light.
The oven door lock is
turned on.
The display will show the Lock
icon. Hold the oven door open and
press the START/SET button for
3 seconds. The oven will beep and
the Lock icon will turn off.
Gas Pressure Regulator
shut off switch is in the
‘off position.
Call a qualied service technician.
Troubleshooting
If you encounter a problem with the gas oven, rst check the table below and try
the suggestions.
Checkpoints
Gas safety
Problem Possible cause Action
You smell gas. There is a gas leak. The
surface burner knob is
not in the OFF position
and the burner is not
lit.
Clear the room, building, or area of
all occupants.
Immediately call your gas supplier
from a neighbor’s phone. Do not call
from your phone. It is electrical and
could cause a spark that could ignite
the gas. Follow the gas supplier’s
instructions.
If you cannot reach your gas
supplier, call the re department.
Surface burner
Problem Possible cause Action
All burners do
not light.
The power cord is
not plugged into the
electrical outlet.
Make sure the electrical plug
is plugged into a live, properly
grounded outlet.
A fuse in your home
may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit
breaker.
The gas supply is not
properly connected or
turned on.
See the Installation Instructions that
came with your range.
NX58J7750S_AA_AC_DG68-00623A-07_EN+CFR.indb 41 2018-08-30 12:22:07
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