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MAINTENANCE AND SERVICE
* Option/accessory, for more information, see Introduction.
366
Volvo service programme
To keep the car as safe and reliable as possible,
follow the Volvo service programme as specified
in the Service and Warranty Booklet.
Volvo recommends engaging an authorised Volvo
workshop to perform the service and mainte-
nance work. Volvo workshops have the personnel,
special tools and service literature to guarantee
the highest quality of service.
IMPORTANT
For the Volvo warranty to apply, check and
follow the instructions in the Service and
Warranty Booklet.
Related information
•
Climate control system - fault tracing and
repair (p. 379)
Book service and repair*
1
Manage service, repair and booking information
directly in your Internet-connected car.
This service
1
provides a convenient way to book a
service and workshop visit directly in the car. Car
information is sent to your dealer, who can pre-
pare the workshop visit. The dealer will contact
you to schedule an appointment time. For certain
markets, the system reminds you of a scheduled
appointment time as it approaches and the navi-
gation system
2
can also guide you to the work-
shop when the time comes.
Before the service can be used
Volvo ID and my profile
•
Register a Volvo ID. For more information
and how to create a Volvo ID, see Volvo ID
(p. 21).
•
Log in to the owner portal My Volvo, go to
your profile and carry out the following:
1. Check that the car is connected to your pro-
file.
2. Check that your contact information is cor-
rect.
3. Select the Volvo dealer you want to contact
for service and repair.
4. Choose preferred communication channel
(phone). Booking information is always sent
to the car and to you via email.
Prerequisite for booking from car
•
To send and receive booking information
from and to the car, the car must be con-
nected to the Internet, see the Sensus Info-
tainment supplement for information about
how to connect the car to the Internet.
•
Since the booking information is sent over
your private phone subscription, you will be
asked whether you want to send the informa-
tion. The question is asked once and then
applies to the selected connection for a lim-
ited time.
•
For the service to work and for the system to
communicate via the car's screen, notifica-
tions/pop-up messages must be accepted.
In the normal view for the MY CAR source,
press OK/MENU and then
Service & repair
Display notifications.
Using the service
All menus and settings are accessed from the
normal view in MY CAR by pressing OK/MENU
and then
Service & repair.
When it is time for service, and in some cases
when the car is in need of repair, this is notified
1
Applies to certain markets.
2
Applies to Sensus Navigation.
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