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HP G3Q79A#BGJ User Manual
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HP G3Q79A#BGJ LaserJet Pro M227fdn All-in-One Monochrome Laser Printer
User Manual - Page 34
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Printer overview
Printer views
Printer front view
Printer back view
Interface ports
2-line LCD control panel view (M148dw, M227d, M227sdn, M230sdn models)
2-line LCD control-panel view (M148fdw, M227fdn models)
Touchscreen control panel view (M227fdw, M230fdw models)
Home screen layout
How to use the touchscreen control panel
Printer specifications
Technical specifications
Supported operating systems
Mobile printing solutions
Printer dimensions
Power consumption, electrical specifications, and acoustic emissions
Operating environmental range
Printer hardware setup and software installation
Paper trays
Load the Priority input tray
Introduction
Priority input tray paper orientation
Load the Main input tray
Introduction
Main input tray paper orientation
Load and print envelopes
Introduction
Print envelopes
Envelope orientation
Load and print labels
Introduction
Manually feed labels
Label orientation
Supplies, accessories, and parts
Order supplies, accessories, and parts
Ordering
Supplies and accessories
Customer self-repair parts
Configure the HP toner-cartridge-protection supply settings
Introduction
Enable or disable the Cartridge Policy feature
Use the printer control panel to enable the Cartridge Policy feature
Use the printer control panel to disable the Cartridge Policy feature
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
Troubleshoot Cartridge Policy control panel error messages
Enable or disable the Cartridge Protection feature
Use the printer control panel to enable the Cartridge Protection feature
Use the printer control panel to disable the Cartridge Protection feature
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
Troubleshoot Cartridge Protection control panel error messages
Replace the toner cartridge
Introduction
Toner-cartridge information
Remove and replace the toner cartridge
Replace the imaging drum
Introduction
Imaging drum information
Remove and replace the imaging drum
Print
Print tasks (Windows)
How to print (Windows)
Automatically print on both sides (Windows)
Manually print on both sides (Windows)
Print multiple pages per sheet (Windows)
Select the paper type (Windows)
Additional print tasks
Print tasks (OS X)
How to print (OS X)
Automatically print on both sides (OS X)
Manually print on both sides (OS X)
Print multiple pages per sheet (OS X)
Select the paper type (OS X)
Additional print tasks
Mobile printing
Introduction
Wi-Fi Direct (wireless models only)
Enable or disable Wi-Fi Direct
Change the printer Wi-Fi Direct name
HP ePrint via email
HP ePrint software
AirPrint
Android embedded printing
Use walk-up USB printing (touchscreen models only)
Introduction
Step one: Access USB files on the printer
Step two: Print USB documents
Option one: Print documents
Option two: Print photos
Copy
Make a copy
Copy on both sides (duplex)
Copy on both sides manually
Additional copy tasks
Scan
Scan by using the HP Scan software (Windows)
Scan by using the HP Easy Scan software (OS X)
Set up the Scan to E-mail feature (touchscreen models only)
Introduction
Before you begin
Method one: Use the Scan to Email Wizard (Windows)
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)
Step one: Access the HP Embedded Web Server (EWS)
Step two: Configure the Scan to E-mail feature
Step three: Add contacts to the E-mail Address Book
Step four: Configure the default E-mail Options
Set up the Scan to E-mail feature on a Mac
Step one: Access the HP Embedded Web Server (EWS)
Method one: Use a web browser to open the HP Embedded Web Server (EWS)
Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)
Step two: Configure the Scan to E-mail feature
Step three: Add contacts to the E-mail Address Book
Step four: Configure the default E-mail Options
Set up the Scan to Network Folder feature (touchscreen models only)
Introduction
Before you begin
Method one: Use the Scan to Network Folder Wizard (Windows)
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)
Step one: Access the HP Embedded Web Server (EWS)
Step two: Configure the Scan to Network Folder feature
Set up the Scan to Network Folder feature on a Mac
Step one: Access the HP Embedded Web Server (EWS)
Method one: Use a web browser to open the HP Embedded Web Server (EWS)
Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)
Step two: Configure the Scan to Network Folder feature
Scan to a USB flash drive (touchscreen models only)
Scan to email (touchscreen models only)
Scan to a network folder (touchscreen models only)
Additional scan tasks
Fax
Set up to send and receive faxes
Before starting
Step 1: Identify the phone connection type
Step 2: Set up the fax
Dedicated phone line
Shared voice/fax line
Shared voice/fax line with an answering machine
Step 3: Configure the fax time, date, and header
HP Fax Setup Wizard
Printer control panel
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
Step 4: Run a fax test
Send a fax
Fax from the flatbed scanner
Fax from the document feeder
Use speed dials and group-dial entries
Send a fax from the software
Send a fax from a third-party software program, such as Microsoft Word
Additional fax tasks
Manage the printer
Use HP Web Services applications (touchscreen models only)
Change the printer connection type (Windows)
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
Advanced configuration with HP Utility for OS X
Open HP Utility
HP Utility features
Configure IP network settings
Introduction
Printer sharing disclaimer
View or change network settings
Rename the printer on a network
Manually configure IPv4 TCP/IP parameters from the control panel
Link speed and duplex settings
Printer security features
Introduction
Assign or change the system password using the Embedded Web Server
Lock the formatter
Configure the Quiet Print Mode settings
Introduction
Method one: Configure the Quiet Print Mode settings from the printer control panel
Method two: Configure the Quiet Print Mode settings from HP Embedded Web Server (EWS)
Energy-conservation settings
Introduction
Print with EconoMode
Set the Sleep/Auto Off After Inactivity setting
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power
Set the Delay Shut Down setting
Update the firmware
Method one: Update the firmware using the control panel
Method two: Update the firmware using the Firmware Update Utility
Solve problems
Customer support
Control panel help system (touchscreen models only)
Restore the factory-set defaults
A âCartridge is lowâ or âCartridge is very lowâ message displays on the printer control panel
Change the âVery Lowâ settings
For printers with fax capability
Order supplies
Printer does not pick up paper or misfeeds
Introduction
The printer does not pick up paper
The printer picks up multiple sheets of paper
The document feeder jams, skews, or picks up multiple sheets of paper
Clear paper jams
Introduction
Jam locations
Experiencing frequent or recurring paper jams?
Clear jams in the document feeder
Clear jams in the Main input tray
Clear jams in the toner-cartridge area
Clear jams in the output bin
Clear jams in the duplexer
Clean the ADF replaceable film assembly
Improve print quality
Introduction
Print from a different software program
Check the paper-type setting for the print job
Check the paper type setting (Windows)
Check the paper type setting (OS X)
Check toner-cartridge status
Clean the printer
Print a cleaning page
Check the scanner glass for dirt and smudges
Visually inspect the toner cartridge and imaging drum
Check paper and the printing environment
Step one: Use paper that meets HP specifications
Step two: Check the environment
Step three: Set the individual tray alignment
Try a different print driver
Check the EconoMode settings
Adjust Print Density
Improve copy and scan image quality
Introduction
Check the scanner glass for dirt and smudges
Check the paper settings
Optimize for text or pictures
Edge-to-edge copying
Clean the pickup rollers and separation pad in the document feeder
Improve fax image quality
Introduction
Check the scanner glass for dirt and smudges
Check the send-fax resolution settings
Check the error-correction settings
Check the fit-to-page setting
Clean the pickup rollers and separation pad in the document feeder
Send to a different fax machine
Check the sender's fax machine
Solve wired network problems
Introduction
Poor physical connection
The computer is using the incorrect IP address for the printer
The computer is unable to communicate with the printer
The printer is using incorrect link speed and duplex settings for the network
New software programs might be causing compatibility problems
The computer or workstation might be set up incorrectly
The printer is disabled, or other network settings are incorrect
Solve wireless network problems
Introduction
Wireless connectivity checklist
The printer does not print after the wireless configuration completes
The printer does not print, and the computer has a third-party firewall installed
The wireless connection does not work after moving the wireless router or printer
Cannot connect more computers to the wireless printer
The wireless printer loses communication when connected to a VPN
The network does not appear in the wireless networks list
The wireless network is not functioning
Perform a wireless network diagnostic test
Reduce interference on a wireless network
Solve fax problems
Introduction
Fax troubleshooting checklist
Solve general fax problems
Faxes are sending slowly
Fax quality is poor
Fax cuts off or prints on two pages
Index
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Contents
Table of Contents
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Troubleshooting
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3.
Adjust the paper
-length guide by sliding guide t
o
the size of the p
aper being used.
4.
Load the paper int
o the tray. For informa
tion about
how to orient the p
aper
, see
Main input tray paper
orientation on page 24
.
22
Chapter 2 P
aper trays
ENWW
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File type: PDF
File name: 53196230_g3q79a-bgj.pdf
File size: 3.32 MB
File Language: English
Pages: 208
Author: HP
File created: 2018-06-21
Published: 2023-09-24
Updated: 2023-09-24
Download File
Table of Contents
×
Printer overview
13
Printer views
14
Printer front view
14
Printer back view
15
Interface ports
16
2-line LCD control panel view (M148dw, M227d, M227sdn, M230sdn models)
17
2-line LCD control-panel view (M148fdw, M227fdn models)
18
Touchscreen control panel view (M227fdw, M230fdw models)
20
Home screen layout
21
How to use the touchscreen control panel
22
Printer specifications
23
Technical specifications
23
Supported operating systems
23
Mobile printing solutions
25
Printer dimensions
25
Power consumption, electrical specifications, and acoustic emissions
26
Operating environmental range
26
Printer hardware setup and software installation
27
Paper trays
29
Load the Priority input tray
30
Introduction
30
Priority input tray paper orientation
32
Load the Main input tray
33
Introduction
33
Main input tray paper orientation
36
Load and print envelopes
37
Introduction
37
Print envelopes
37
Envelope orientation
38
Load and print labels
39
Introduction
39
Manually feed labels
39
Label orientation
40
Supplies, accessories, and parts
41
Order supplies, accessories, and parts
42
Ordering
42
Supplies and accessories
42
Customer self-repair parts
42
Configure the HP toner-cartridge-protection supply settings
44
Introduction
44
Enable or disable the Cartridge Policy feature
44
Use the printer control panel to enable the Cartridge Policy feature
44
Use the printer control panel to disable the Cartridge Policy feature
44
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature
45
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature
45
Troubleshoot Cartridge Policy control panel error messages
46
Enable or disable the Cartridge Protection feature
46
Use the printer control panel to enable the Cartridge Protection feature
46
Use the printer control panel to disable the Cartridge Protection feature
46
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature
46
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature
47
Troubleshoot Cartridge Protection control panel error messages
48
Replace the toner cartridge
49
Introduction
49
Toner-cartridge information
49
Remove and replace the toner cartridge
50
Replace the imaging drum
54
Introduction
54
Imaging drum information
54
Remove and replace the imaging drum
55
Print
59
Print tasks (Windows)
60
How to print (Windows)
60
Automatically print on both sides (Windows)
60
Manually print on both sides (Windows)
61
Print multiple pages per sheet (Windows)
61
Select the paper type (Windows)
62
Additional print tasks
63
Print tasks (OS X)
64
How to print (OS X)
64
Automatically print on both sides (OS X)
64
Manually print on both sides (OS X)
64
Print multiple pages per sheet (OS X)
65
Select the paper type (OS X)
65
Additional print tasks
66
Mobile printing
67
Introduction
67
Wi-Fi Direct (wireless models only)
67
Enable or disable Wi-Fi Direct
69
Change the printer Wi-Fi Direct name
69
HP ePrint via email
70
HP ePrint software
71
AirPrint
72
Android embedded printing
73
Use walk-up USB printing (touchscreen models only)
74
Introduction
74
Step one: Access USB files on the printer
74
Step two: Print USB documents
74
Option one: Print documents
74
Option two: Print photos
75
Copy
77
Make a copy
78
Copy on both sides (duplex)
80
Copy on both sides manually
80
Additional copy tasks
82
Scan
83
Scan by using the HP Scan software (Windows)
84
Scan by using the HP Easy Scan software (OS X)
85
Set up the Scan to E-mail feature (touchscreen models only)
86
Introduction
86
Before you begin
86
Method one: Use the Scan to Email Wizard (Windows)
86
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)
88
Step one: Access the HP Embedded Web Server (EWS)
88
Step two: Configure the Scan to E-mail feature
88
Step three: Add contacts to the E-mail Address Book
90
Step four: Configure the default E-mail Options
90
Set up the Scan to E-mail feature on a Mac
91
Step one: Access the HP Embedded Web Server (EWS)
91
Method one: Use a web browser to open the HP Embedded Web Server (EWS)
91
Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)
91
Step two: Configure the Scan to E-mail feature
91
Step three: Add contacts to the E-mail Address Book
93
Step four: Configure the default E-mail Options
93
Set up the Scan to Network Folder feature (touchscreen models only)
94
Introduction
94
Before you begin
94
Method one: Use the Scan to Network Folder Wizard (Windows)
94
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)
96
Step one: Access the HP Embedded Web Server (EWS)
96
Step two: Configure the Scan to Network Folder feature
96
Set up the Scan to Network Folder feature on a Mac
97
Step one: Access the HP Embedded Web Server (EWS)
98
Method one: Use a web browser to open the HP Embedded Web Server (EWS)
98
Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)
98
Step two: Configure the Scan to Network Folder feature
98
Scan to a USB flash drive (touchscreen models only)
100
Scan to email (touchscreen models only)
101
Scan to a network folder (touchscreen models only)
102
Additional scan tasks
103
Fax
105
Set up to send and receive faxes
106
Before starting
106
Step 1: Identify the phone connection type
106
Step 2: Set up the fax
107
Dedicated phone line
107
Shared voice/fax line
108
Shared voice/fax line with an answering machine
109
Step 3: Configure the fax time, date, and header
110
HP Fax Setup Wizard
110
Printer control panel
111
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
111
Step 4: Run a fax test
112
Send a fax
113
Fax from the flatbed scanner
113
Fax from the document feeder
114
Use speed dials and group-dial entries
114
Send a fax from the software
115
Send a fax from a third-party software program, such as Microsoft Word
115
Additional fax tasks
116
Manage the printer
117
Use HP Web Services applications (touchscreen models only)
118
Change the printer connection type (Windows)
119
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
120
Advanced configuration with HP Utility for OS X
124
Open HP Utility
124
HP Utility features
124
Configure IP network settings
126
Introduction
126
Printer sharing disclaimer
126
View or change network settings
126
Rename the printer on a network
127
Manually configure IPv4 TCP/IP parameters from the control panel
128
Link speed and duplex settings
129
Printer security features
131
Introduction
131
Assign or change the system password using the Embedded Web Server
131
Lock the formatter
132
Configure the Quiet Print Mode settings
133
Introduction
133
Method one: Configure the Quiet Print Mode settings from the printer control panel
133
Method two: Configure the Quiet Print Mode settings from HP Embedded Web Server (EWS)
134
Energy-conservation settings
135
Introduction
135
Print with EconoMode
135
Set the Sleep/Auto Off After Inactivity setting
135
Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power
136
Set the Delay Shut Down setting
137
Update the firmware
139
Method one: Update the firmware using the control panel
139
Method two: Update the firmware using the Firmware Update Utility
140
Solve problems
141
Customer support
142
Control panel help system (touchscreen models only)
143
Restore the factory-set defaults
144
A âCartridge is lowâ or âCartridge is very lowâ message displays on the printer control panel
145
Change the âVery Lowâ settings
145
For printers with fax capability
146
Order supplies
146
Printer does not pick up paper or misfeeds
147
Introduction
147
The printer does not pick up paper
147
The printer picks up multiple sheets of paper
148
The document feeder jams, skews, or picks up multiple sheets of paper
149
Clear paper jams
150
Introduction
150
Jam locations
150
Experiencing frequent or recurring paper jams?
151
Clear jams in the document feeder
153
Clear jams in the Main input tray
156
Clear jams in the toner-cartridge area
161
Clear jams in the output bin
165
Clear jams in the duplexer
168
Clean the ADF replaceable film assembly
172
Improve print quality
174
Introduction
174
Print from a different software program
174
Check the paper-type setting for the print job
174
Check the paper type setting (Windows)
174
Check the paper type setting (OS X)
175
Check toner-cartridge status
175
Clean the printer
176
Print a cleaning page
176
Check the scanner glass for dirt and smudges
177
Visually inspect the toner cartridge and imaging drum
177
Check paper and the printing environment
178
Step one: Use paper that meets HP specifications
178
Step two: Check the environment
178
Step three: Set the individual tray alignment
178
Try a different print driver
179
Check the EconoMode settings
180
Adjust Print Density
180
Improve copy and scan image quality
182
Introduction
182
Check the scanner glass for dirt and smudges
182
Check the paper settings
183
Optimize for text or pictures
184
Edge-to-edge copying
185
Clean the pickup rollers and separation pad in the document feeder
185
Improve fax image quality
187
Introduction
187
Check the scanner glass for dirt and smudges
187
Check the send-fax resolution settings
188
Check the error-correction settings
189
Check the fit-to-page setting
191
Clean the pickup rollers and separation pad in the document feeder
192
Send to a different fax machine
193
Check the sender's fax machine
193
Solve wired network problems
194
Introduction
194
Poor physical connection
194
The computer is using the incorrect IP address for the printer
194
The computer is unable to communicate with the printer
194
The printer is using incorrect link speed and duplex settings for the network
195
New software programs might be causing compatibility problems
195
The computer or workstation might be set up incorrectly
195
The printer is disabled, or other network settings are incorrect
195
Solve wireless network problems
196
Introduction
196
Wireless connectivity checklist
196
The printer does not print after the wireless configuration completes
197
The printer does not print, and the computer has a third-party firewall installed
197
The wireless connection does not work after moving the wireless router or printer
197
Cannot connect more computers to the wireless printer
197
The wireless printer loses communication when connected to a VPN
198
The network does not appear in the wireless networks list
198
The wireless network is not functioning
198
Perform a wireless network diagnostic test
198
Reduce interference on a wireless network
199
Solve fax problems
200
Introduction
200
Fax troubleshooting checklist
200
Solve general fax problems
201
Faxes are sending slowly
201
Fax quality is poor
202
Fax cuts off or prints on two pages
203
Index
205
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