HP G3Q79A#BGJ User Manual

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Control panel help system (touchscreen models only) ................................................................................................. 131

Restore the factory-set defaults ....................................................................................................................................... 132

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ............................... 133

Change the “Very Low” settings ................................................................................................................... 133

For printers with fax capability ................................................................................................. 134

Order supplies .................................................................................................................................................. 134

Printer does not pick up paper or misfeeds .................................................................................................................... 135

Introduction ...................................................................................................................................................... 135

The printer does not pick up paper .............................................................................................................. 135

The printer picks up multiple sheets of paper ............................................................................................ 136

The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 137

Clear paper jams .................................................................................................................................................................. 138

Introduction ...................................................................................................................................................... 138

Jam locations ................................................................................................................................................... 138

Experiencing frequent or recurring paper jams? ....................................................................................... 139

Clear jams in the document feeder .............................................................................................................. 141

Clear jams in the Main input tray .................................................................................................................. 144

Clear jams in the toner-cartridge area ......................................................................................................... 149

Clear jams in the output bin ........................................................................................................................... 153

Clear jams in the duplexer ............................................................................................................................. 156

Clean the ADF replaceable lm assembly ........................................................................................................................ 160

Improve print quality ........................................................................................................................................................... 162

Introduction ...................................................................................................................................................... 162

Print from a dierent software program .................................................................................................... 162

Check the paper-type setting for the print job ........................................................................................... 162

Check the paper type setting (Windows) ................................................................................ 162

Check the paper type setting (OS X) ........................................................................................ 163

Check toner-cartridge status ........................................................................................................................ 163

Clean the printer .............................................................................................................................................. 164

Print a cleaning page .................................................................................................................. 164

Check the scanner glass for dirt and smudges ..................................................................... 165

Visually inspect the toner cartridge and imaging drum ............................................................................ 165

Check paper and the printing environment ................................................................................................ 166

Step one: Use paper that meets HP specications ............................................................... 166

Step two: Check the environment ............................................................................................ 166

Step three: Set the individual tray alignment ........................................................................ 166

Try a dierent print driver .............................................................................................................................. 167

Check the EconoMode settings ..................................................................................................................... 168

Adjust Print Density ........................................................................................................................................ 168

Improve copy and scan image quality .............................................................................................................................. 170

Introduction ...................................................................................................................................................... 170

viii ENWW

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HP G3Q79A#BGJ LaserJet Pro M227fdn All-in-One Monochrome Laser Printer

User Manual - Page 10