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Mercedes me connect
Notes on Mercedes me connect
Mercedes me connect provides the following
services:
R
Accident and breakdown management (auto‐
matic accident or breakdown detection, or
me button)
R
Appointment requests or similar (me button)
R
If the service is activated: Concierge Service
(me button)
R
Mercedes-Benz emergency call system (auto‐
matic emergency call or SOS button)
Mercedes me connect accident and breakdown
management, the Mercedes me connect Con‐
cierge Service (if service is activated) and the
Mercedes-Benz emergency call center are availa‐
ble for you around the clock.
The me button and the SOS button can be found
on the vehicle's overhead control panel
(
/ page 350).
You can also call the Mercedes-Benz Customer
Center using the multimedia system
(/ page 349).
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, always
call the national emergency services first using
the standard national emergency service phone
numbers. In emergencies, you can also use the
Mercedes-Benz emergency call system
(
/ page 353).
Observe the conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me portal: https://
me.secure.mercedes-benz.com
Calling the Mercedes-Benz Customer Center
using the multimedia system
Requirements:
R
Access to a GSM network is available.
R
The contract partner's GSM network cover‐
age is available in the respective region.
R
The ignition must be switched on so that
vehicle data can be transferred automati‐
cally.
Multimedia system:
4
©
5
Phone
5
g
#
Call Mercedes me connect.
Then, you can select a service and be connected
to a specialist at the Mercedes-Benz Customer
Center.
Further information on Mercedes me connect,
the provided service scope and operation are
available at: http://manuals.daimler.com/baix/
cars/connectme/en_GB/index.html
MBUX multimedia system
349
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