User Manual - Page 203

For 2019 GOLD WING.

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Audio System Trouble
201
Troubleshooting
Symptom Cause/remedy
Sounds skip
Noises mix
Presence of another Bluetooth
®
device or a device that emits electromagnetic waves such as
communication equipment in the vicinity sometimes affects the communication.
Due to the characteristics of Bluetooth
®
, though in rare cases, the system operation may become
unstable. When it remains unstable, turn off the power to the audio system or the device being
used, and then turn it on again.
The storage location of the Bluetooth
®
device sometimes affects the audio system and
communication. When sounds skip or noises mix, change the location of the device. For example,
when the device is kept in a pocket of clothing sandwiched in between the rider and passenger,
the communication may be affected. For Bluetooth
®
antenna locations, refer to Audio System
Location. 2 P. 68
Also, weather, buildings in the vicinity, road conditions, etc. can sometimes affect the
communication.
Depending on the Bluetooth
®
device and application software you use, an audio file may not play
normally after receiving a telephone call, etc. Change the audio mode (
2 P. 71) or turn off the
power to the audio system and then turn it on again. If the skipping of sounds or mixing of noises
continues, check the status of your Bluetooth
®
device.
If the skipping of sounds or mixing of noises continues, delete the paired device once, then try
pairing again. 2 P. 83, 86
Check the recommended specifications.
2 P. 82
Noise sometimes mixes at the place where radio wave is weak.
Audio volume from headset is
small/big.
Adjust the volume while in the individual modes.
2 P. 71
Check the volume setting of the paired headset.
continued
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