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Vehicle Telematics
Model X is equipped with electronic modules
that monitor and record data from various
vehicle systems, including the motor, driver
assistance components, Battery, braking and
electrical systems. The electronic modules
record information about various driving and
vehicle conditions, including braking,
acceleration, trip and other related
information regarding your vehicle. These
modules also record information about the
vehicle’s features such as charging events and
status, the enabling/disabling of various
systems, diagnostic trouble codes, VIN, speed,
direction and location.
The data is stored by the vehicle and may be
accessed, used and stored by Tesla service
technicians during vehicle servicing or
periodically transmitted to Tesla wirelessly
through the vehicle’s telematics system. This
data may be used by Tesla for various
purposes, including, but not limited to:
providing you with Tesla telematics services;
troubleshooting; evaluation of your vehicle’s
quality, functionality and performance;
analysis and research by Tesla and its partners
for the improvement and design of our
vehicles and systems; and as otherwise may
be required by law. In servicing your vehicle,
Tesla can potentially resolve issues remotely
simply by reviewing your vehicle’s data log.
Tesla’s telematics system wirelessly transmits
vehicle information to Tesla on a periodic
basis. The data is used as previously described
and helps ensure the proper maintenance of
your vehicle. Additional Model X features may
use your vehicle’s telematics system and the
information provided, including features such
as charging reminders, software updates, and
remote access to, and control of, various
systems of your vehicle.
Tesla does not disclose the data recorded in
your vehicle to any third party except when:
• An agreement or consent from the
vehicle’s owner (or the leasing company
for a leased vehicle) is obtained.
•
Ocially requested by the police or other
authorities.
• Used as a defense for Tesla in a lawsuit.
• Ordered by a court of law.
• Used for research purposes without
disclosing details of the vehicle owner or
identification information.
• Disclosed to a Tesla
aliated company,
including their successors or assigns, or
our information systems and data
management providers.
In addition, Tesla does not disclose the data
recorded to an owner unless it pertains to a
non-warranty repair service and in this case,
will disclose only the data that is related to the
repair.
Data Sharing
For quality assurance and to support the
continuous improvement of advanced features
such as Autopilot, Tesla measures road
segment data of all participating vehicles. All
Tesla vehicles can learn from the experience of
the billions of miles that Tesla vehicles have
driven. Although Tesla shares this data with
partners that contribute similar data, the data
does not include any personally
identifiable
information about you or your vehicle. To
allow data sharing, touch Controls >
Settings > Safety & Security > Data Sharing,
then touch the I agree checkbox to
confirm
that you agree to allowing Tesla to collect this
data.
Note: Although Model X uses GPS in
connection with driving and operation, as
discussed in this owner's manual, Tesla does
not record or store
vehicle-specific GPS
information. Consequently, Tesla is unable to
provide historical information about a vehicle's
location (for example, Tesla is unable to tell
you where Model X was parked/traveling at a
particular date/time).
Quality Control
You might notice a few km on the odometer
when you take delivery of your Model X. This
is a result of a comprehensive testing process
that ensures the quality of your Model X.
The testing process includes extensive
inspections during and after production. The
final inspection takes place at Tesla and
includes a road test conducted by a
technician.
Disclaimers
198 Model X Owner's Manual
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