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Troubleshooting SHIELD
70
Yes, your last game state will be saved. You can start another game session and load one of your
saved games.
Why am I getting a message, "You have reached the
session time limit and will be terminated in 5 minutes"
when playing GeForce NOW?
GeForce NOW allows you to play a single game session up to 2 hours. After that you will be
disconnected from GeForce NOW. If you receive this message we recommend you save your
game immediately. You can then start another game session and load one of your saved games.
I'm experiencing a lot of audio cracking, audio cutoff,
or video stuttering.
Please make sure you meet the network requirements to run GeForce NOW.
• Internet connection with at least a 10 Mbps download speed
• Home network with 60 ms or less ping time to a GeForce NOW server. Please
visit this website to find out where our GeForce NOW servers are located:
http://shield.nvidia.com/game-streaming-with-geforce-now
• NVIDIA GameStream™-ready 5 GHz Wi-Fi router
GeForce NOW network test detected a "Poor WiFi" or
"Poor WiFi Signal."
This error message indicates some problems with your Wi-Fi router. Here are some suggested
steps to improve it:
• Make sure you are connecting to your router at 5 GHz mode. Newer routers allow
users to connect at 2.4 GHz and 5 GHz. The router's settings menu should allow you to
set up a separate SSID for 5 GHz mode.
• Use an NVIDIA GameStream™-ready 5 GHz Wi-Fi router. These products have
been tested to work with GeForce NOW.
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