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36 English
Troubleshooting
Troubleshooting
Problem Cause Action
There is water
dripping.
Water or steam may
be generated by the
cooking or defrosting
process, depending on
the food. This is not an
oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
Steam leaks from the
door.
Water or steam may
be generated by the
cooking or defrosting
process, depending on
the food. This is not an
oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
There is water left in
the oven.
Water or steam may
be generated by the
cooking or defrosting
process, depending on
the food. This is not an
oven malfunction.
Let the oven cool and then
wipe with a dry dish towel.
The brightness inside
the oven varies.
Changes in brightness
reect changes in
power output. Power
output changes
depending on the
functions in use.
Power output changes during
cooking are not malfunctions.
Cooking is nished,
but the cooling fan is
still running.
To ventilate the
oven, the cooling fan
continues to run for
about 5 minutes after
cooking is complete.
This is not an oven
malfunction.
Problem Cause Action
The interior light is
dim or does not turn
on.
The door has been left
open for a long time.
The interior light may
automatically turn off when
the Eco function operates.
Close and reopen the door
or press the STOP/CANCEL
button.
The interior light is
covered by foreign
matter.
Clean the inside of the oven
and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook
function is being used,
this beeping sound
means it's time to turn
over the food during
thawing.
After turning over the food,
press the START button again
to restart operation.
The oven is not level. The oven is installed on
an uneven surface.
Make sure the oven is installed
on at, stable surface.
There are sparks
during cooking.
Metal containers are
used during the oven/
thawing functions.
Do not use metal containers.
When power is
connected, the oven
immediately starts to
work.
The door is not
properly closed.
Close the door and check
again.
There is electricity
coming from the
oven.
The power or power
socket is not properly
grounded.
Make sure the power and
power socket are properly
grounded.
MS14K6000AS_AC_DE68-04345R-01_EN.indd 36 12/26/2017 7:03:29 PM
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