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Appendix
149
Sound echoes during a call
Adjust the volume or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the Galaxy Watch’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
The battery does not charge properly (For Samsung-approved
chargers)
•
Ensure that you connect the Galaxy Watch to the wireless charging dock and connect the
dock to the charger properly.
•
Visit a Samsung Service Centre and have the battery replaced.
The battery depletes faster than when first purchased
•
When you expose the Galaxy Watch or the battery to very cold or very hot temperatures,
the useful charge may be reduced.
•
Battery consumption increases when you use some apps.
•
The battery is consumable and the useful charge will get shorter over time.
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