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The Printer is not Responding
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Check if the power cord is
connected to the electrical outlet.
CCAAUUTTIIOONN——
PPOOTTEENNTTIIAALL IINNJJUURRYY::
To avoid the risk of fire or
electrical shock, connect
the power cord to an
appropriately rated and
properly grounded
electrical outlet that is
near the product and
easily accessible.
Is the printer responding?
The problem is solved. Go to step 2.
SStteepp 22
Check if the electrical outlet is
turned off by a switch or breaker.
Is the electrical outlet turned off by
a switch or breaker?
Turn on the switch or reset the
breaker.
Go to step 3.
SStteepp 33
Check if the printer is on.
Is the printer on?
Go to step 4. Turn on the printer.
SStteepp 44
Check if the printer is in Sleep or
Hibernate mode.
Is the printer in Sleep or Hibernate
mode?
Press the power button to wake the
printer.
Go to step 5.
SStteepp 55
Check if the cables connecting the
printer and the computer are
inserted to the correct ports.
Are the cables inserted to the
correct ports?
Go to step 6. Insert the cables to the correct
ports.
SStteepp 66
Turn off the printer, install the
The problem is solved. Go to step 7.
210
Xerox
®
B410 Printer User Guide
Troubleshooting
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