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AACCTTIIOONN YYEESS NNOO
SStteepp 11
1 Check if the printer is using a
genuine and supported Xerox
toner cartridge.
Note: If the cartridge is
not supported, then
install a supported one.
2 Print the document.
Does toner easily rub off?
Go to step 2. The problem is solved.
SStteepp 22
1 Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
Note: Make sure that
the settings matches
the paper loaded in the
tray.
Note: You can also
change the settings on
the printer control
panel. Navigate to:
SSeettttiinnggss >> PPaappeerr >>
TTrraayy CCoonnffiigguurraattiioonn >>
PPaappeerr SSiizzee//TTyyppee.
2 Print the document.
Does toner easily rub off?
Contact Contacting Customer
Support
The problem is solved.
Horizontal Light Bands
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch SSeettttiinnggss >>
TTrroouubblleesshhoooottiinngg >> PPrriinntt QQuuaalliittyy TTeesstt PPaaggeess.
192
Xerox
®
B410 Printer User Guide
Troubleshooting
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