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SStteepp 11
Remove the printhead wiper, and
then clean the printhead lens.
Print the document.
Do vertical light bands appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
1 Check if the printer is using a
genuine and supported Xerox
toner cartridge.
Note: If the cartridge is
not supported, then
install a supported one.
2 Print the document.
Do vertical light bands appear on
prints?
Go to step 3. The problem is solved.
SStteepp 33
1 Check the status of the toner
cartridge.
From the home screen, touch
SSeettttiinnggss >> RReeppoorrttss >> DDeevviiccee >>
DDeevviiccee SSttaattiissttiiccss
2 From the Supply Information
section of the pages printed,
check the status of the toner
cartridge.
Do vertical light bands appear on
prints?
Go to step 4. The problem is solved.
SStteepp 44
1 Replace the toner cartridge.
2 Print the document.
Do vertical light bands appear on
prints?
Contact Contacting Customer
Support
The problem is solved.
Xerox
®
B410 Printer User Guide 195
Troubleshooting
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