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Clear jams from the input tray
Error code: Er/04
CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage
caused by sharp objects will not be covered by the warranty.
When removing jammed media, pull the jammed media straight away from the product. Pulling jammed
media out of the product at an angle can damage the product.
NOTE: Depending on where the jam is located, some of the following steps might not be necessary.
1. Open the cartridge access door, and then remove the print cartridge.
2. Remove the media stack from the input tray.
ENWW Clear paper jams 69
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