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Error Message Cause Action
Out of Memory
The machine's memory is full. If a fax-sending or copy operation is in
progress, do one of the following:
• Press Send Now to send the pages scanned
so far.
• Press Partial Print to copy the pages
scanned so far.
• Press Quit or and wait until the other
operations that are in progress finish, and then
try again.
If a scan operation is in progress, do one of
the following:
• Split the document into multiple parts.
• Reduce the Resolution.
• Reduce the File Size.
• Select the high compression PDF file type.
• Clear faxes from the memory.
If a print operation is in progress, press
and
reduce the print resolution.
Print Data Full
The machine’s memory is full.
Press and delete the previously stored
secure print data.
Print Unable ## The machine has a mechanical
problem.
• Press and hold to turn off the machine,
wait a few minutes, and then turn it on again.
• If the problem continues, contact Brother
Customer Service.
Contact Brother Customer Service at:
1-877-BROTHER (1-877-276-8437) (in USA)
www.brother.ca/support (in Canada)
or to locate a Brother Authorized Service
Center, visit:
www.brother-usa.com/service
Registration
Registration failed.
• Press and hold down to turn off the
machine. Wait a few seconds, and then turn it
on again. Perform the color registration again
using the LCD.
• Install a new belt unit.
• If the problem continues, contact Brother
Customer Service or your local Brother dealer.
Supplies
Replace Drum
It is time to replace the drum
unit.
Replace the drum unit for the color indicated on
the LCD.
If this message is displayed
even after replacing the drum
unit with new one, the drum unit
counter was not reset.
Reset the drum unit counter.
See Related Information: Replace the Drum Unit.
Replace Toner
The toner cartridge is at the end
of its life. The machine stops all
print operations.
While memory is available,
faxes are stored in the memory.
Replace the toner cartridge for the color indicated
on the LCD.
See Related Information: Replace the Toner
Cartridge.
Replace WT Box
It is time to replace the waste
toner box.
Replace the waste toner box with a new one.
See Related Information: Replace the Waste
Toner Box.
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