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Error Message Cause Action
Drum !
The corona wires on the drum
unit must be cleaned.
Clean the corona wires on the drum unit.
See Related Information: Clean the Corona
Wires.
If the problem continues, replace the drum unit
with a new one.
Drum Stop
It is time to replace the drum
unit.
Replace the drum unit.
See Related Information: Replace the Drum Unit.
Jam 2-sided
The paper is jammed
underneath the paper tray or
the fuser unit.
Remove the paper tray or open the back cover to
gently remove the jammed paper.
Jam Inside
The paper is jammed inside the
machine.
Open the top cover, remove the toner cartridges
and drum unit assembly, and gently remove the
jammed paper. Reinstall the toner cartridges and
drum unit assemblies into the machine. Close the
top cover.
Jam Manual Feed
The paper is jammed in the
manual feed slot of the
machine.
Gently remove the jammed paper from in and
around the manual feed slot. Reload the paper
into the manual feed slot, and then press Start.
Jam MP Tray
The paper is jammed in the MP
tray.
Gently remove the jammed paper from in and
around the MP tray. Press Retry.
Jam Rear
The paper is jammed in the
back of the machine.
Open the fuser cover and gently remove the
jammed paper. Close the fuser cover. If the error
message remains, press Retry.
Jam Tray 1
The paper is jammed in the
indicated paper tray.
Pull out the paper tray and remove all jammed
paper as shown in the animation on the LCD.
Limit Exceeded
The print limit set in Secure
Function Lock 3.0 was reached.
Ask your administrator to check your Secure
Function Lock Settings.
Manual Feed
Manual was selected as the
paper source in the printer
driver, but there is no paper in
the manual feed slot.
Place paper in the manual feed slot.
Media Type Mismatch
The media type specified in the
printer driver differs from the
paper type specified in the
machine's menu.
Load the correct type of paper in the tray, and
then select the correct media type in the Paper
Type setting on the machine.
No Belt Unit
The belt unit is not installed or
not installed correctly.
Reinstall the belt unit.
No HUB Support
A USB hub device is connected
to the USB direct interface.
Disconnect the USB hub device from the USB
direct interface.
No Drum Unit
The drum unit is not installed
correctly.
Reinstall the toner cartridge and drum unit
assembly for the color indicated on the LCD.
474
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