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Error Message Cause Action
Print Data Full
The machine’s memory is full. Press Stop/Exit and delete the
previously stored secure print data.
Print Unable ## The machine has a mechanical
problem.
• Press and hold to turn off the
machine, wait a few minutes, and
then turn it on again.
• If the problem continues, contact
Brother Customer Service.
Contact Brother Customer Service
at:
1-877-BROTHER
(1-877-276-8437) (in USA)
www.brother.ca/support (in
Canada)
or to locate a Brother Authorized
Service Center, visit:
www.brother-usa.com/service
Registration
Registration failed.
• Press and hold down to turn
off the machine. Wait a few
seconds, and then turn it on again.
Perform the color registration
again using the LCD.
• Install a new belt unit.
• If the problem continues, contact
Brother Customer Service or your
local Brother dealer.
Replace Belt
It is time to replace the belt unit. Replace the belt unit with a new one.
See Related Information: Replace the
Belt Unit.
Replace Drum
It is time to replace the drum unit. Replace the drum unit for the color
indicated on the LCD.
If this message is displayed even
after replacing the drum unit with new
one, the drum unit counter was not
reset.
Reset the drum unit counter.
See Related Information: Replace the
Drum Unit.
Replace Toner
The toner cartridge is at the end of its
life. The machine stops all print
operations.
Replace the toner cartridge for the
color indicated on the LCD.
See Related Information: Replace the
Toner Cartridge.
Replace WT Box
It is time to replace the waste toner
box.
Replace the waste toner box with a
new one.
See Related Information: Replace the
Waste Toner Box.
Scan Unable ## The machine has a mechanical
problem.
• Press and hold to turn off the
machine, and then turn it on again.
• If the problem continues, contact
Brother Customer Service.
Contact Brother Customer Service
at:
1-877-BROTHER
(1-877-276-8437) (in USA)
www.brother.ca/support (in
Canada)
471
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