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Image Consists of a Few Dots Only
If your scanned image consists only of a few dots, try these solutions:
• Make sure you placed your original for scanning facing the correct way.
• If the Image Type setting is Black & White, adjust the Threshold and scan again. (The Image
Option must be set to None or Color Enhance.)
• Remove any lint or dirt from your original.
• Do not press on the original or the document cover with too much force.
Parent topic: Solving Scanned Image Quality Problems
Related references
Additional Scanning Settings - Advanced Settings Tab
Related topics
Placing Originals on the Product
Line of Dots Appears in All Scanned Images
If a line of dots appears in all your scanned images, try these solutions:
• Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the
cloth, if necessary. Paper towels are not recommended.
Caution: Do not spray glass cleaner directly on the scanner glass.
• Make sure any interface cables are securely connected at both ends.
If you are scanning from the ADF, make sure the ADF edge guides fit against the loaded originals. You
can also try cleaning the ADF and scanning again.
Parent topic: Solving Scanned Image Quality Problems
Related tasks
Cleaning Your Product
Straight Lines in an Image Appear Crooked
If straight lines in an original appear crooked in a scanned image, make sure to place your original
straight when you scan it.
Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the
cloth, if necessary. Paper towels are not recommended.
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