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For macOS:
Starting Up IJ Network Device Setup Utility
Check4
Make sure paper settings match information set for rear tray or cassette.
If the paper settings do not match the information set for the rear tray or the cassette, an error message appears
on the touch screen. Follow the instructions on the touch screen to solve the problem.
Note
• You can select whether the message which prevents misprinting is displayed.
To change the message view setting when printing or copying using the printer's operation panel:
Feed settings
To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
Check5
If printing from a computer, delete unnecessary print jobs.
• For Windows:
Deleting the Undesired Print Job
• For macOS:
Deleting the Undesired Print Job
Check6
Is your printer's printer driver selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
• For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
• If multiple printers are registered to your computer, set your printer as default printer to make the one
selected by default.
For Windows 10:
If you have set the default printer, additional settings are required to stop Windows 10 from changing
the default printer.
Select Settings > Devices > Printers & scanners and uncheck Let Windows manage my default
printer.
• For macOS:
Make sure your printer's name is selected in Printer in the Print dialog.
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