GX7000 series
Online Manual
English
Contents
Using Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Symbols Used in This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Touch-enabled Device Users (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Restrictions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Network Connection Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Default Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Detect Same Printer Name. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Connects to Another Computer via LAN/Changes from USB to LAN Connection. . . . . . . . . . . . . . . . . . 40
Printing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection. . . . . . . . . . 47
Connecting with Wireless Direct. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
IJ Network Device Setup Utility (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Starting Up IJ Network Device Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Diagnosing and Repairing Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
List of Models Which Does Not Support Diagnosis and Repair Function. . . . . . . . . . . . . . . . . . . . . . . . 57
Handling Paper, Originals, Ink Tanks, etc.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Paper Sources. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Loading Plain Paper / Photo Paper in Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Loading Plain Paper in Cassette. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Loading Envelopes in Rear Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Loading Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Where to Load Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Loading Originals on Platen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Loading Documents in the ADF (Auto Document Feeder). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Loading Based on Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Supported Originals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Inserting a USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Inserting a USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Removing a USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Refilling Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Refilling Ink Tanks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Checking Ink Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Ink Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
If Printing Is Faint or Uneven. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Maintenance Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Printing the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Examining the Nozzle Check Pattern. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Deep Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Aligning the Print Head Manually. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Performing Maintenance Functions from Your Computer (macOS). . . . . . . . . . . . . . . . . 117
Opening Remote UI for Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Cleaning the Print Heads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Adjusting Print Head Position. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Cleaning Inside the Printer (Bottom Plate Cleaning). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Replacing Maintenance Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Checking Maintenance Cartridge Status on Touch Screen. . . . . . . . . . . . . . . . . . . . . . . 133
Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
WEEE (EU&EEA). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Legal Restrictions on Scanning/Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Printer Handling Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Transporting Your Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
When Repairing, Lending, or Disposing of the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Keeping Print Quality High. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Main Components and Their Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Main Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Inside View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Checking that Power Is On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Turning the Printer On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Checking the Power Plug/Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Unplugging the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Using Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Changing Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Changing Printer Settings from Your Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
Changing the Printer Operation Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Changing Settings from Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Setting Items on Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
FAX settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Print settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
LAN settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Other printer settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Rearrange home screen icons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
Language selection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
Firmware update. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Administrator password settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212
User management settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Reset setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Feed settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Web service setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
ECO settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Quiet setting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
System information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Job management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Registering Favorite Settings (My Presets). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Checking the Total Number of Uses of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Paper Load Limit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
Unsupported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Handling Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Economy Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
Printing from Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Printing from Application Software (macOS AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 243
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Printing on Postcards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Adding Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
How to Open Printer Settings Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250
Displaying the Printing Status Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 251
Deleting the Undesired Print Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
Removing Printer That Is No Longer Required from List of Printers. . . . . . . . . . . . . . . . . . . . . . . 253
Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255
Printing Photo Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Printing Photographs Saved on USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Setting Items for Photo Printing Using Operation Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264
Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268
Making Copies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 269
Setting Items for Copying. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Scanning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
Scanning from Computer (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276
Scanning According to Item Type or Purpose (IJ Scan Utility Lite). . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
IJ Scan Utility Lite Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 278
Scanning Easily (Auto Scan). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 280
Scanning Documents and Photos. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 282
Scanning Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 283
Positioning Originals (Scanning from Computer). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 284
Faxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
Preparing for Faxing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Connecting Telephone Line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291
Setting Telephone Line Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 295
Setting Receive Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Setting Sender Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 303
Registering Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Registering Recipients Using Operation Panel of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 311
Registering Fax/Telephone Number of Recipients. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312
Registering Recipients in Group Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 316
Changing Registered Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
Deleting Registered Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 322
Printing List of Registered Destinations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 323
Registering Recipients Using Speed Dial Utility2 (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 324
Starting Up Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Speed Dial Utility2 Dialog. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 326
Saving Registered Telephone Directory on Printer to Your Computer. . . . . . . . . . . . . . . . . . . . . 328
Registering a Fax/telephone Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . 329
Changing a Fax/telephone Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Deleting a Fax/telephone Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . 333
Changing Sender Information Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Registering/Changing Rejected Number Using Speed Dial Utility2. . . . . . . . . . . . . . . . . . . . . . . . 335
Registering Telephone Directory Has been Saved on Your Computer to Printer. . . . . . . . . . . . . 336
Sending Faxes Using Operation Panel of Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337
Sending Faxes by Entering Fax/Telephone Number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Resending Faxes (Redialing Busy Number). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Setting Items for Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Sending Faxes from Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Sending Faxes Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
General Notes (Fax Transmission Using AirPrint). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352
Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Changing Paper Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Memory Reception. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Other Useful Fax Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Document Stored in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363
Printing Document in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Deleting Document in Printer's Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366
Saving Document in Printer's Memory to USB Flash Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Forwarding Document in Printer's Memory to Shared Folder on Computer. . . . . . . . . . . . . . . . . 371
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Network Settings and Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Network Communication Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 380
Cannot Find Printer on Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 381
Cannot Find Printer During Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Cannot Proceed beyond Printer Connection Screen (Cannot Find Printer Connected via USB). 386
Cannot Find Printer while Using Wi-Fi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 388
Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Printer Suddenly Stopped Working for Some Reason. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Network Key (Password) Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 397
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings. . . . . . . . 399
Other Network Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 401
Checking Network Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402
Restoring to Factory Defaults. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405
Problems while Printing/Scanning from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . 406
Cannot Print/Scan from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 407
Printing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412
Ink Does Not Come Out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415
Ink Runs Out Fast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 417
Printer Does Not Pick up or Feed the Paper/"No Paper" Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 418
Printout Results Are Unsatisfactory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 421
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines. . . . . . . . . . 423
Printed in Black and White. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 427
Lines Are Misaligned/Distorted. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 428
Paper Is Smudged / Printed Surface Is Scratched. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 429
Scanning Problems (macOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 433
Scanning Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 434
Scanner Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 435
Scanner Driver Does Not Start. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 436
Faxing Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 437
Problems Sending Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 438
Cannot Send a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 439
Errors Often Occur When Send a Fax. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 441
Problems Receiving Faxes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 442
Cannot Print a Fax/"Fax received. Saved in memory." Appears. . . . . . . . . . . . . . . . . . . . . . . . . . 443
Telephone Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 444
Cannot Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 445
Telephone Disconnects During a Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 446
Poor Quality Fax Received. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 447
Mechanical Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 448
Printer Does Not Turn On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 449
Printer Turns Off Unexpectedly or Repeatedly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 450
USB Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 452
Cannot Communicate with Printer via USB. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 453
Wrong Language Appears in Touch Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454
Installation and Download Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 455
Failed to MP Drivers Installation (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 456
Updating MP Drivers in Network Environment (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457
Errors and Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458
When Error Occurred. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459
Message (Support Code) Appears. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 461
List of Support Code for Error. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 465
What to Do When Paper Is Jammed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 467
1300. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 468
1303. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 470
1304. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 472
1313. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 474
Paper Is Jammed inside Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 475
Removing Jammed Paper from Rear Side. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 480
1000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 485
1007. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 486
1008. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488
1070. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489
1200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490
1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491
1496. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 492
1723. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 493
1724. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 494
1725. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 495
1726. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 496
1727. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 497
Shipping Tape etc. Are Still Attached (1890). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 498
2113. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 499
2114. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 502
2200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505
3252. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 506
4103. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 507
5011. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 508
5012. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 509
5100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 510
5200. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 511
6000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 512
C000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 513
Symbols Used in This Document
Warning
Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by
incorrect operation of the equipment. These must be observed for safe operation.
Caution
Instructions that, if ignored, could result in personal injury or property damage caused by incorrect
operation of the equipment. These must be observed for safe operation.
Important
Instructions including important information that must be observed to avoid damage and injury or
improper use of the product. Be sure to read these instructions.
Note
Instructions including notes for operation and additional explanations.
Basics
Instructions explaining basic operations of your product.
Note
• Icons may vary depending on your product.
11
Touch-enabled Device Users (Windows)
For touch actions, you need to replace "right-click" in this document with the action set on the operating
system. For example, if the action is set to "press and hold" on your operating system, replace "right-click"
with "press and hold."
12
Trademarks and Licenses
• Microsoft is a registered trademark of Microsoft Corporation.
• Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Microsoft Edge is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other
countries.
• Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or
other countries.
• Mac, Mac OS, macOS, OS X, AirPort, App Store, AirPrint, the AirPrint logo, Safari, Bonjour, iPad, iPad
Air, iPad mini, iPadOS, iPhone and iPod touch are trademarks of Apple Inc., registered in the U.S. and
other countries.
• IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under
license.
• Google Cloud Print, Google Chrome, Chrome OS, Chromebook, Android, Google Drive, Google Apps
and Google Analytics are either registered trademarks or trademarks of Google Inc. Google Play and
Google Play Logo are trademarks of Google LLC.
• Adobe, Acrobat, Flash, Photoshop, Photoshop Elements, Lightroom, Adobe RGB and Adobe RGB
(1998) are either registered trademarks or trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
• Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc.
• Autodesk and AutoCAD are registered trademarks or trademarks of Autodesk, Inc., and/or its
subsidiaries and/or affiliates in the USA and/or other countries.
• QR Code is a registered trademark of DENSO WAVE INCORPORATED in Japan and in other
countries.
• USB Type-C™ is a trademark of USB Implementers Forum.
• The Mopria® word mark and the Mopria® Logo are registered and/or unregistered trademarks of Mopria
Alliance, Inc. in the United States and other countries. Unauthorized use is strictly prohibited.
Note
• The formal name of Windows Vista is Microsoft Windows Vista operating system.
Copyright (c) 2003-2015 Apple Inc. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and
the following disclaimer in the documentation and/or other materials provided with the distribution.
3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
13
EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
Apache License
Version 2.0, January 2004
http://www.apache.org/licenses/
TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION
1. Definitions.
"License" shall mean the terms and conditions for use, reproduction, and distribution as defined by
Sections 1 through 9 of this document.
"Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting
the License.
"Legal Entity" shall mean the union of the acting entity and all other entities that control, are controlled
by, or are under common control with that entity. For the purposes of this definition, "control" means
(i) the power, direct or indirect, to cause the direction or management of such entity, whether by
contract or otherwise, or (ii) ownership of fifty percent (50%) or more of the outstanding shares, or (iii)
beneficial ownership of such entity.
"You" (or "Your") shall mean an individual or Legal Entity exercising permissions granted by this
License.
"Source" form shall mean the preferred form for making modifications, including but not limited to
software source code, documentation source, and configuration files.
"Object" form shall mean any form resulting from mechanical transformation or translation of a Source
form, including but not limited to compiled object code, generated documentation, and conversions to
other media types.
"Work" shall mean the work of authorship, whether in Source or Object form, made available under
the License, as indicated by a copyright notice that is included in or attached to the work (an example
is provided in the Appendix below).
"Derivative Works" shall mean any work, whether in Source or Object form, that is based on (or
derived from) the Work and for which the editorial revisions, annotations, elaborations, or other
modifications represent, as a whole, an original work of authorship. For the purposes of this License,
Derivative Works shall not include works that remain separable from, or merely link (or bind by name)
to the interfaces of, the Work and Derivative Works thereof.
"Contribution" shall mean any work of authorship, including the original version of the Work and any
modifications or additions to that Work or Derivative Works thereof, that is intentionally submitted to
Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity
authorized to submit on behalf of the copyright owner. For the purposes of this definition, "submitted"
means any form of electronic, verbal, or written communication sent to the Licensor or its
representatives, including but not limited to communication on electronic mailing lists, source code
14
control systems, and issue tracking systems that are managed by, or on behalf of, the Licensor for
the purpose of discussing and improving the Work, but excluding communication that is
conspicuously marked or otherwise designated in writing by the copyright owner as "Not a
Contribution."
"Contributor" shall mean Licensor and any individual or Legal Entity on behalf of whom a Contribution
has been received by Licensor and subsequently incorporated within the Work.
2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor
hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable
copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform,
sublicense, and distribute the Work and such Derivative Works in Source or Object form.
3. Grant of Patent License. Subject to the terms and conditions of this License, each Contributor hereby
grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable (except as
stated in this section) patent license to make, have made, use, offer to sell, sell, import, and
otherwise transfer the Work, where such license applies only to those patent claims licensable by
such Contributor that are necessarily infringed by their Contribution(s) alone or by combination of
their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent
litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the
Work or a Contribution incorporated within the Work constitutes direct or contributory patent
infringement, then any patent licenses granted to You under this License for that Work shall terminate
as of the date such litigation is filed.
4. Redistribution. You may reproduce and distribute copies of the Work or Derivative Works thereof in
any medium, with or without modifications, and in Source or Object form, provided that You meet the
following conditions:
1. You must give any other recipients of the Work or Derivative Works a copy of this License; and
2. You must cause any modified files to carry prominent notices stating that You changed the files;
and
3. You must retain, in the Source form of any Derivative Works that You distribute, all copyright,
patent, trademark, and attribution notices from the Source form of the Work, excluding those
notices that do not pertain to any part of the Derivative Works; and
4. If the Work includes a "NOTICE" text file as part of its distribution, then any Derivative Works that
You distribute must include a readable copy of the attribution notices contained within such
NOTICE file, excluding those notices that do not pertain to any part of the Derivative Works, in at
least one of the following places: within a NOTICE text file distributed as part of the Derivative
Works; within the Source form or documentation, if provided along with the Derivative Works; or,
within a display generated by the Derivative Works, if and wherever such third-party notices
normally appear. The contents of the NOTICE file are for informational purposes only and do not
modify the License. You may add Your own attribution notices within Derivative Works that You
distribute, alongside or as an addendum to the NOTICE text from the Work, provided that such
additional attribution notices cannot be construed as modifying the License.
You may add Your own copyright statement to Your modifications and may provide additional or
different license terms and conditions for use, reproduction, or distribution of Your modifications,
or for any such Derivative Works as a whole, provided Your use, reproduction, and distribution of
the Work otherwise complies with the conditions stated in this License.
5. Submission of Contributions. Unless You explicitly state otherwise, any Contribution intentionally
submitted for inclusion in the Work by You to the Licensor shall be under the terms and conditions of
15
this License, without any additional terms or conditions. Notwithstanding the above, nothing herein
shall supersede or modify the terms of any separate license agreement you may have executed with
Licensor regarding such Contributions.
6. Trademarks. This License does not grant permission to use the trade names, trademarks, service
marks, or product names of the Licensor, except as required for reasonable and customary use in
describing the origin of the Work and reproducing the content of the NOTICE file.
7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides
the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT
WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without
limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or
FITNESS FOR A PARTICULAR PURPOSE. You are solely responsible for determining the
appropriateness of using or redistributing the Work and assume any risks associated with Your
exercise of permissions under this License.
8. Limitation of Liability. In no event and under no legal theory, whether in tort (including negligence),
contract, or otherwise, unless required by applicable law (such as deliberate and grossly negligent
acts) or agreed to in writing, shall any Contributor be liable to You for damages, including any direct,
indirect, special, incidental, or consequential damages of any character arising as a result of this
License or out of the use or inability to use the Work (including but not limited to damages for loss of
goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages
or losses), even if such Contributor has been advised of the possibility of such damages.
9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof,
You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other
liability obligations and/or rights consistent with this License. However, in accepting such obligations,
You may act only on Your own behalf and on Your sole responsibility, not on behalf of any other
Contributor, and only if You agree to indemnify, defend, and hold each Contributor harmless for any
liability incurred by, or claims asserted against, such Contributor by reason of your accepting any
such warranty or additional liability.
END OF TERMS AND CONDITIONS
---- Part 1: CMU/UCD copyright notice: (BSD like) -----
Copyright 1989, 1991, 1992 by Carnegie Mellon University
Derivative Work - 1996, 1998-2000
Copyright 1996, 1998-2000 The Regents of the University of California
All Rights Reserved
Permission to use, copy, modify and distribute this software and its documentation for any purpose and
without fee is hereby granted, provided that the above copyright notice appears in all copies and that both
that copyright notice and this permission notice appear in supporting documentation, and that the name of
CMU and The Regents of the University of California not be used in advertising or publicity pertaining to
distribution of the software without specific written permission.
CMU AND THE REGENTS OF THE UNIVERSITY OF CALIFORNIA DISCLAIM ALL WARRANTIES
WITH REGARD TO THIS SOFTWARE, INCLUDING ALL IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS. IN NO EVENT SHALL CMU OR THE REGENTS OF THE
UNIVERSITY OF CALIFORNIA BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL
DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM THE LOSS OF USE, DATA OR
16
PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION,
ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
---- Part 2: Networks Associates Technology, Inc copyright notice (BSD) -----
Copyright (c) 2001-2003, Networks Associates Technology, Inc
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the Networks Associates Technology, Inc nor the names of its contributors may be
used to endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS''
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 3: Cambridge Broadband Ltd. copyright notice (BSD) -----
Portions of this code are copyright (c) 2001-2003, Cambridge Broadband Ltd.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* The name of Cambridge Broadband Ltd. may not be used to endorse or promote products derived from
this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ``AS IS'' AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER
17
IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
---- Part 4: Sun Microsystems, Inc. copyright notice (BSD) -----
Copyright c 2003 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All
rights reserved.
Use is subject to license terms below.
This distribution may include materials developed by third parties.
Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun
Microsystems, Inc. in the U.S. and other countries.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the Sun Microsystems, Inc. nor the names of its contributors may be used to
endorse or promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS''
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 5: Sparta, Inc copyright notice (BSD) -----
Copyright (c) 2003-2012, Sparta, Inc
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of Sparta, Inc nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
18
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS''
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 6: Cisco/BUPTNIC copyright notice (BSD) -----
Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and
Telecommunications.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of Cisco, Inc, Beijing University of Posts and Telecommunications, nor the names of
their contributors may be used to endorse or promote products derived from this software without specific
prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS ``AS IS''
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
---- Part 7: Fabasoft R&D Software GmbH & Co KG copyright notice (BSD) -----
Copyright (c) Fabasoft R&D Software GmbH & Co KG, 2003 [email protected]
Author: Bernhard Penz <[email protected]>
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
19
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* The name of Fabasoft R&D Software GmbH & Co KG or any of its subsidiaries, brand or product names
may not be used to endorse or promote products derived from this software without specific prior written
permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER ``AS IS'' AND ANY EXPRESS OR
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE COPYRIGHT HOLDER BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER
IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING
IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGE.
---- Part 8: Apple Inc. copyright notice (BSD) -----
Copyright (c) 2007 Apple Inc. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and
the following disclaimer in the documentation and/or other materials provided with the distribution.
3. Neither the name of Apple Inc. ("Apple") nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY APPLE AND ITS CONTRIBUTORS "AS IS" AND ANY EXPRESS
OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL APPLE OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT,
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF
THE POSSIBILITY OF SUCH DAMAGE.
---- Part 9: ScienceLogic, LLC copyright notice (BSD) -----
Copyright (c) 2009, ScienceLogic, LLC
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
20
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of ScienceLogic, LLC nor the names of its contributors may be used to endorse or
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDERS OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
LEADTOOLS
Copyright (C) 1991-2009 LEAD Technologies, Inc.
CMap Resources
-----------------------------------------------------------
Copyright 1990-2009 Adobe Systems Incorporated.
All rights reserved.
Copyright 1990-2010 Adobe Systems Incorporated.
All rights reserved.
Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the
following conditions are met:
Redistributions of source code must retain the above
copyright notice, this list of conditions and the following
disclaimer.
Redistributions in binary form must reproduce the above
copyright notice, this list of conditions and the following
disclaimer in the documentation and/or other materials
provided with the distribution.
Neither the name of Adobe Systems Incorporated nor the names
of its contributors may be used to endorse or promote
products derived from this software without specific prior
written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND
CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
21
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT
NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION)
HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
-----------------------------------------------------------
MIT License
Copyright (c) 1998, 1999, 2000 Thai Open Source Software Center Ltd
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright 2000 Computing Research Labs, New Mexico State University
Copyright 2001-2015 Francesco Zappa Nardelli
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE COMPUTING
RESEARCH LAB OR NEW MEXICO STATE UNIVERSITY BE LIABLE FOR ANY CLAIM, DAMAGES OR
OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING
FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN
THE SOFTWARE.
22
Written by Joel Sherrill <[email protected]>.
COPYRIGHT (c) 1989-2000.
On-Line Applications Research Corporation (OAR).
Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby
granted, provided that this entire notice is included in all copies of any software which is or includes a
copy or modification of this software.
THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY.
IN PARTICULAR, THE AUTHOR MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND
CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY
PARTICULAR PURPOSE.
(1) Red Hat Incorporated
Copyright (c) 1994-2009 Red Hat, Inc. All rights reserved.
This copyrighted material is made available to anyone wishing to use, modify, copy, or redistribute it
subject to the terms and conditions of the BSD License. This program is distributed in the hope that it will
be useful, but WITHOUT ANY WARRANTY expressed or implied, including the implied warranties of
MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of this license is available at
http://www.opensource.org/licenses. Any Red Hat trademarks that are incorporated in the source code or
documentation are not subject to the BSD License and may only be used or replicated with the express
permission of Red Hat, Inc.
(2) University of California, Berkeley
Copyright (c) 1981-2000 The Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the University nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The FreeType Project LICENSE
23
----------------------------
2006-Jan-27
Copyright 1996-2002, 2006 by
David Turner, Robert Wilhelm, and Werner Lemberg
Introduction
============
The FreeType Project is distributed in several archive packages; some of them may contain, in addition to
the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project.
This license applies to all files found in such packages, and which do not fall under their own explicit
license. The license affects thus the FreeType font engine, the test programs, documentation and
makefiles, at the very least.
This license was inspired by the BSD, Artistic, and IJG (Independent JPEG Group) licenses, which all
encourage inclusion and use of free software in commercial and freeware products alike. As a
consequence, its main points are that:
o We don't promise that this software works. However, we will be interested in any kind of bug reports.
(`as is' distribution)
o You can use this software for whatever you want, in parts or full form, without having to pay us.
(`royalty-free' usage)
o You may not pretend that you wrote this software. If you use it, or only parts of it, in a program, you
must acknowledge somewhere in your documentation that you have used the FreeType code. (`credits')
We specifically permit and encourage the inclusion of this software, with or without modifications, in
commercial products.
We disclaim all warranties covering The FreeType Project and assume no liability related to The
FreeType Project.
Finally, many people asked us for a preferred form for a credit/disclaimer to use in compliance with this
license. We thus encourage you to use the following text:
"""
Portions of this software are copyright © <year> The FreeType
Project (www.freetype.org). All rights reserved.
"""
Please replace <year> with the value from the FreeType version you actually use.
Legal Terms
===========
0. Definitions
--------------
Throughout this license, the terms `package', `FreeType Project', and `FreeType archive' refer to the set
of files originally distributed by the authors (David Turner, Robert Wilhelm, and Werner Lemberg) as the
`FreeType Project', be they named as alpha, beta or final release.
24
`You' refers to the licensee, or person using the project, where `using' is a generic term including
compiling the project's source code as well as linking it to form a `program' or `executable'.
This program is referred to as `a program using the FreeType engine'.
This license applies to all files distributed in the original FreeType Project, including all source code,
binaries and documentation, unless otherwise stated in the file in its original, unmodified form as
distributed in the original archive.
If you are unsure whether or not a particular file is covered by this license, you must contact us to verify
this.
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg.
All rights reserved except as specified below.
1. No Warranty
--------------
THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER
EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL ANY OF THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY
TO USE, OF THE FREETYPE PROJECT.
2. Redistribution
-----------------
This license grants a worldwide, royalty-free, perpetual and irrevocable right and license to use, execute,
perform, compile, display, copy, create derivative works of, distribute and sublicense the FreeType Project
(in both source and object code forms) and derivative works thereof for any purpose; and to authorize
others to exercise some or all of the rights granted herein, subject to the following conditions:
o Redistribution of source code must retain this license file (`FTL.TXT') unaltered; any additions, deletions
or changes to the original files must be clearly indicated in accompanying documentation. The copyright
notices of the unaltered, original files must be preserved in all copies of source files.
o Redistribution in binary form must provide a disclaimer that states that the software is based in part of
the work of the FreeType Team, in the distribution documentation. We also encourage you to put an URL
to the FreeType web page in your documentation, though this isn't mandatory.
These conditions apply to any software derived from or based on the FreeType Project, not just the
unmodified files. If you use our work, you must acknowledge us. However, no fee need be paid to us.
3. Advertising
--------------
Neither the FreeType authors and contributors nor you shall use the name of the other for commercial,
advertising, or promotional purposes without specific prior written permission.
We suggest, but do not require, that you use one or more of the following phrases to refer to this software
in your documentation or advertising materials: `FreeType Project', `FreeType Engine', `FreeType library',
or `FreeType Distribution'.
As you have not signed this license, you are not required to accept it. However, as the FreeType Project
is copyrighted material, only this license, or another one contracted with the authors, grants you the right
to use, distribute, and modify it.
25
Therefore, by using, distributing, or modifying the FreeType Project, you indicate that you understand and
accept all the terms of this license.
4. Contacts
-----------
There are two mailing lists related to FreeType:
Discusses general use and applications of FreeType, as well as future and wanted additions to the library
and distribution.
If you are looking for support, start in this list if you haven't found anything to help you in the
documentation.
Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc.
Our home page can be found at
http://www.freetype.org
--- end of FTL.TXT ---
The TWAIN Toolkit is distributed as is. The developer and distributors of the TWAIN Toolkit expressly
disclaim all implied, express or statutory warranties including, without limitation, the implied warranties of
merchantability, noninfringement of third party rights and fitness for a particular purpose. Neither the
developers nor the distributors will be liable for damages, whether direct, indirect, special, incidental, or
consequential, as a result of the reproduction, modification, distribution or other use of the TWAIN Toolkit.
JSON for Modern C++
Copyright (c) 2013-2017 Niels Lohmann
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and
associated documentation files (the "Software"), to deal in the Software without restriction, including
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies
of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following
conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial
portions of the Software.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER
IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN
CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Copyright (c) 2011 - 2015 ARM LIMITED
All rights reserved.
26
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
- Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
- Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
- Neither the name of ARM nor the names of its contributors may be used to endorse or promote products
derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL COPYRIGHT HOLDERS AND CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2014, Kenneth MacKay
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain the above copyright notice, this list of conditions and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2006, CRYPTOGAMS by <[email protected]> All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
* Redistributions of source code must retain copyright notices, this list of conditions and the following
disclaimer.
27
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other materials provided with the distribution.
* Neither the name of the CRYPTOGAMS nor the names of its copyright holder and contributors may be
used to endorse or promote products derived from this software without specific prior written permission.
ALTERNATIVELY, provided that this notice is retained in full, this product may be distributed under the
terms of the GNU General Public License (GPL), in which case the provisions of the GPL apply INSTEAD
OF those given above.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDER AND CONTRIBUTORS "AS IS" AND
ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT OWNER OR CONTRIBUTORS BE LIABLE FOR
ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES;
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON
ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
ISC License
Copyright (c) 2013-2017
Frank Denis <j at pureftpd dot org>
Permission to use, copy, modify, and/or distribute this software for any purpose with or without fee is
hereby granted, provided that the above copyright notice and this permission notice appear in all copies.
THE SOFTWARE IS PROVIDED "AS IS" AND THE AUTHOR DISCLAIMS ALL WARRANTIES WITH
REGARD TO THIS SOFTWARE INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS. IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY SPECIAL, DIRECT,
INDIRECT, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM
LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR
OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OR
PERFORMANCE OF THIS SOFTWARE.
Copyright (c) 2008 The NetBSD Foundation, Inc.
All rights reserved.
This code is derived from software contributed to The NetBSD Foundation
by Lennart Augustsson ([email protected]) at
Carlstedt Research & Technology.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions
are met:
1. Redistributions of source code must retain the above copyright
notice, this list of conditions and the following disclaimer.
28
2. Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
THIS SOFTWARE IS PROVIDED BY THE NETBSD FOUNDATION, INC. AND CONTRIBUTORS
``AS IS'' AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE FOUNDATION OR CONTRIBUTORS
BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF
SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS
INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN
CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
Copyright (c) 2000 Intel Corporation
All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
* Redistributions of source code must retain the above copyright notice,
this list of conditions and the following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following disclaimer in the documentation
and/or other materials provided with the distribution.
* Neither name of Intel Corporation nor the names of its contributors
may be used to endorse or promote products derived from this software
without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS
"AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL INTEL OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY
OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING
NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The following applies only to products supporting Wi-Fi.
(c) 2009-2013 by Jeff Mott. All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted provided
that the following conditions are met:
29
* Redistributions of source code must retain the above copyright notice, this list of conditions, and the
following disclaimer.
* Redistributions in binary form must reproduce the above copyright notice, this list of conditions, and the
following disclaimer in the documentation or other materials provided with the distribution.
* Neither the name CryptoJS nor the names of its contributors may be used to endorse or promote
products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND CONTRIBUTORS "AS IS,"
AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
DISCLAIMED. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL
DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF
THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
30
Network
Available Connection Methods
The following connection methods are available on the printer.
• Wireless Connection
Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router.
If you have a wireless router, we recommend you use one for wireless connection.
◦ Connection methods vary depending on the wireless router type.
◦ You can change network settings such as the network name (SSID) and security protocol on the
printer.
◦ When the connection between a device and a wireless router is completed and
(Wi-Fi icon) is
displayed in the device's screen, you can connect the device to the printer using the wireless router.
• Wireless Direct
Connect the printer and devices (e.g. computer/smartphone/tablet) without using a wireless router.
◦ While you are using the printer with Wireless Direct, Internet connection from the printer becomes
unavailable. In that case, web services for the printer cannot be used.
◦ If you connect a device connected to the Internet via a wireless router to the printer that is in the
Wireless Direct, the connection between the device and wireless router will be disabled. In that case,
the connection of the device may switch to a mobile data connection automatically depending on
your device. Transmission fees for connecting to the Internet using a mobile data connection apply.
◦ In the Wireless Direct, you can connect up to five devices at the same time. If you try to connect a
sixth device while five devices are already connected, an error will appear. If an error appears,
disconnect a device you do not use and configure settings again.
◦ Network settings such as the network name (SSID) and security protocol are specified automatically.
• Wired Connection
Connect the printer and hub/router using a LAN cable. Prepare a LAN cable.
31
Note
• You can connect the printer and computer using a USB cable (USB connection). Prepare a USB
cable. For details, see
Connects to Another Computer via LAN/Changes from USB to LAN
Connection.
Network Connection Settings/Setup
Perform connection setup for the printer and computer/smartphone/tablet.
For more on setup procedure, click here.
Changing Network Settings
See below for changing connection settings for the printer and computer/smartphone/tablet.
• To change network connection method:
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Changing the Connection Mode
• To add computer/smartphone/tablet to the printer:
Connects to Another Computer via LAN/Changes from USB to LAN Connection
• To use Wireless Direct temporarily:
Connecting with Wireless Direct
IJ Network Device Setup Utility
IJ Network Device Setup Utility checks or diagnoses the settings of the printer and those of computer and
restores the status of them if anything is wrong with network connection. Select either link below to download
IJ Network Device Setup Utility.
Checking Printer Connection Status Using IJ Network Device Setup Utility
• Performing/Changing Network Settings (Windows)
For Windows, you can perform network settings using IJ Network Device Setup Utility.
IJ Network Device Setup Utility (Windows)
• Diagnosing and Repairing Network Settings (Windows/macOS)
You can diagnose or repair network settings using IJ Network Device Setup Utility.
◦ For Windows:
IJ Network Device Setup Utility (Windows)
◦ For macOS:
IJ Network Device Setup Utility (macOS)
Sharing the Printer on a Network (Windows)
When you are using a computer in a network environment, you can share a single printer and print from
multiple computers. For more information, see below.
Sharing the Printer on a Network (Windows)
Network Connection Tips
See below for tips on using the printer via network connection.
32
Network Connection Tips
Handling Printer Configuration using the Web Browser
Countermeasures against Unauthorized Access
Troubleshooting
See Network Settings and Common Problems for troubleshooting on network connection.
Notice/Restriction
See below for details.
• Restrictions on network settings:
Restrictions
• Notices when printing using web service:
Notice for Web Service Printing
33
Restrictions
When connecting another device while a device (such as a computer) is already connected to the printer,
connect it using the same connection method as the connected device.
If you connect using a different connection method, the connection to the device in use will be disabled.
Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
Connect via wireless router
• You cannot establish a printer with wireless and wired connections at the same time.
• Make sure your device and the wireless router are connected. For details on checking these settings,
see the manual supplied with the wireless router or contact its manufacturer.
As for a device already connected to the printer without using a wireless router, reconnect it via a
wireless router.
• Configuration, router functions, setup procedures and security settings of wireless routers vary
depending on the system environment. For details, see the manual for your wireless router or contact
its manufacturer.
• This printer does not support IEEE802.11ac. IEEE802.11a and IEEE802.11n (5 GHz) may not be
supported depending on the country or region you live in. Check if your device supports IEEE802.11n,
IEEE802.11g, IEEE802.11b or IEEE802.11a.
• If your device is set to the "IEEE802.11n only" mode, WEP or TKIP cannot be used as a security
protocol. Change the security protocol for your device to something other than WEP and TKIP or
change the setting to something other than "IEEE802.11n only."
The connection between your device and the wireless router will be temporarily disabled while the
setting is changed. Do not proceed to the next screen of this guide until setup is complete.
• When connecting to Wi-Fi outdoors, do not connect to a 5 GHz network (SSID).
The 5 GHz band available for use with the printer includes the channels that are allowed for indoor
use only, depending on your country or region.
For details on the 5 GHz network (SSID) of your wireless router, see the manual supplied with the
wireless router, or contact its manufacturer.
• For office use, consult your network administrator.
• Note that if you connect to a network with no security protection, your personal information could be
disclosed to a third party.
Wireless Direct
Important
• If a device is connected to the Internet via a wireless router, and you then connect it to a printer in
Wireless Direct mode, the existing connection between the device and wireless router will be
disabled. In that case, the connection of the device may switch to a mobile data connection
automatically depending on your device. When you connect to the Internet using a mobile data
connection, charges may apply depending on your contract.
When you connect a device and the printer using Wireless Direct, the connection information
will be saved to Wi-Fi settings. The device may be connected to the printer automatically even
after disconnecting it or connecting it to another wireless router.
34
To prevent automatic connection to the printer in Wireless Direct mode, change the connection
mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the
device.
For details on changing the settings of your device, see the manual supplied with the device or
contact its manufacturer.
• If you connect a device and the printer using Wireless Direct, Internet connection may become
unavailable depending on your environment. In that case, web services for the printer cannot be used.
• In Wireless Direct mode, you can connect up to five devices at the same time. If you try to connect a
sixth device while five devices are already connected, an error will appear.
If an error appears, disconnect a device that does not use the printer, and then redo the settings.
• Devices connected to the printer using Wireless Direct cannot communicate with each other.
• Firmware updates for the printer are not available while using Wireless Direct.
• When a device has been connected to the printer without using a wireless router and you want to set
it up again using the same connection method, disconnect it first. Disable the connection between the
device and printer in the Wi-Fi setting screen.
Connection Using a Wired Network
• You cannot establish a printer with wireless and wired connections at the same time.
• When using a router, connect the printer and computer to the LAN side (same network segment).
35
Default Network Settings
LAN Connection Defaults
Item Default
Enable/disable Wired LAN Disable
Network name (SSID) BJNPSETUP
Wi-Fi security Disable
IP address (IPv4) Auto setup
IP address (IPv6) Auto setup
Set printer name* XXXXXXXXXXXX
Enable/disable IPv6 Enable
Enable/disable WSD Enable
Timeout settings 15 minutes
Enable/disable Bonjour Enable
Service name Canon GX7000 series
LPR protocol settings Enable
RAW protocol Enable
LLMNR Enable
Wi-Fi DRX settings Enable
Wired LAN DRX settings Enable
("XX" represents alphanumeric characters.)
* Default value depends on printer. To check value, use operation panel.
LAN settings
Wireless Direct Defaults
Item Default
Network name (SSID) DIRECT-abXX-GX7000series *1
Password YYYYYYYYYY *2
Wi-Fi security WPA2-PSK (AES)
Connection request confirmation Displayed
37
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is
specified when the printer is turned on for the first time.)
*2 The password is specified automatically when the printer is turned on for the first time.
38
Detect Same Printer Name
When the printer is detected during setup, plural printers with the same name may appear on the results
screen.
Select a printer with checking the printer settings against those on detection result screen.
• For Windows:
Check the printer's MAC address or serial to select the correct printer from the results.
• For macOS:
The printer names appear with the MAC address added at the end or as the printer name specified by
Bonjour.
Check identifiers such as the MAC address, the printer name specified by Bonjour, and the printer's
serial number to select the printer from among those that appear.
Note
• Serial number may not appear on result screen.
To check the printer's MAC address and the serial number, print out the network settings information.
Printing Network Settings
Note
• You can check the printer's MAC address and the serial number by displaying on the touch screen.
System information
39
Connects to Another Computer via LAN/Changes from USB to
LAN Connection
To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click
here and perform setup.
40
Printing Network Settings
Use the operation panel to print the printer's current network settings.
Important
• The network settings printout contains important information about your network. Handle it with care.
1. Check that printer is turned on.
If the HOME screen is not displayed, tap the HOME button.
2.
Load three sheets of A4 or Letter-sized plain paper.
3. Select (Setup) on HOME screen.
Note
• If User management settings is enabled, the user selection screen is displayed before the
HOME screen is displayed.
4. Select Device settings.
5. Select LAN settings.
6. Select Print details.
7. Check message and select Yes.
8. When the confirmation screen for printing passwords appears, select ON or OFF.
The printer starts printing the network setting information.
The following information on the printer's network setting is printed out. (Some setting values are not
displayed depending on the printer settings.)
Item Num-
ber
Item Description Setting
1 Product Information Product information –
1-1 Product Name Product name XXXXXXXX
1-2 ROM Version ROM version XXXXXXXX
1-3 Serial Number Serial number XXXXXXXX
2 Network Diagnostics Network diagnostics –
2-1 Diagnostic Result Diagnostic result XXXXXXXX
41
2-2 Result Codes Result codes XXXXXXXX
2-3 Result Code Details Result code details http://canon.com/ijnwt
3 Wireless LAN Wireless LAN Enable/Disable
3-2 Infrastructure Infrastructure Enable/Disable
3-2-1 Signal Strength Signal strength 0 to 100 [%]
3-2-2 Link Quality Link quality 0 to 100 [%]
3-2-3 Frequency Frequency XX (GHz)
3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX
3-2-5 Connection Connection status Active/Inactive
3-2-6 SSID SSID Wireless LAN network name (SSID)
3-2-7 Channel Channel XXX (1 to 13)
3-2-8 Encryption Encryption method None/WEP/TKIP/AES
3-2-9 WEP Key Length WEP key length (bits) Inactive/128/64
3-2-10 Authentication Authentication method None/auto/open/shared/WPA-PSK/WPA2-PSK
3-2-11 TCP/IPv4 TCP/IPv4 Enable/Disable
3-2-12 IP Address IP address XXX.XXX.XXX.XXX
3-2-13 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
3-2-14 Default Gateway Default gateway XXX.XXX.XXX.XXX
3-2-15 TCP/IPv6 TCP/IPv6 Enable/Disable
3-2-16 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-17 Link Local Prefix
Length
Link local prefix length XXX
3-2-18 Stateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-19 Stateless Prefix
Length1
Stateless prefix length
1
XXX
3-2-20 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-21 Stateless Prefix
Length2
Stateless prefix length
2
XXX
42
3-2-22 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-23 Stateless Prefix
Length3
Stateless prefix length
3
XXX
3-2-24 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-25 Stateless Prefix
Length4
Stateless prefix length
4
XXX
3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-2-33 IPsec IPsec setting Active/Inactive
3-2-34 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected)
3-2-35 Wireless LAN DRX Discontinuous recep-
tion (wireless LAN)
Enable/Disable
3-3 Wireless Direct Operation mode for
Wireless Direct
Enable/Disable
3-3-1 MAC Address MAC address XX:XX:XX:XX:XX:XX
3-3-2 Connection Connection status Active/Inactive
3-3-3 SSID SSID Wireless Direct network name (SSID)
3-3-4 Password Password Wireless Direct password
3-3-5 Channel Channel 3
3-3-6 Encryption Encryption method AES
3-3-7 Authentication Authentication method WPA2-PSK
3-3-8 TCP/IPv4 TCP/IPv4 Enable/Disable
3-3-9 IP Address IP address XXX.XXX.XXX.XXX
3-3-10 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
43
3-3-11 Default Gateway Default gateway XXX.XXX.XXX.XXX
3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable
3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
3-3-14 Link Local Prefix
Length
Link local prefix length XXX
3-3-15 IPsec IPsec setting Active/Inactive
3-3-16 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected)
3-3-17 Wireless LAN DRX Discontinuous recep-
tion (wireless direct)
Enable/Disable
4 Wired LAN Wired LAN Enable/Disable
4-1 MAC Address MAC address XX:XX:XX:XX:XX:XX
4-2 Connection Wired LAN status Active/Inactive
4-3 TCP/IPv4 TCP/IPv4 Enable/Disable
4-4 IP Address IP address XXX.XXX.XXX.XXX
4-5 Subnet Mask Subnet mask XXX.XXX.XXX.XXX
4-6 Default Gateway Default gateway XXX.XXX.XXX.XXX
4-7 TCP/IPv6 TCP/IPv6 Enable/Disable
4-8 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-9 Link Local Prefix
Length
Link local prefix length XXX
4-10 Stateless Address1 Stateless address 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-11 Stateless Prefix
Length1
Stateless prefix length
1
XXX
4-12 Stateless Address2 Stateless address 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-13 Stateless Prefix
Length2
Stateless prefix length
2
XXX
4-14 Stateless Address3 Stateless address 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
44
4-15 Stateless Prefix
Length3
Stateless prefix length
3
XXX
4-16 Stateless Address4 Stateless address 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-17 Stateless Prefix
Length4
Stateless prefix length
4
XXX
4-18 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-19 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-20 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-21 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX
XXXX:XXXX:XXXX:XXXX
4-25 IPsec IPsec setting Active/Inactive
4-26 Security Protocol Security method ESP/ESP & AH/AH/Blank (Not selected)
4-27 Wired LAN DRX Discontinuous recep-
tion (wired LAN)
Enable/Disable
5 Other Settings Other settings –
5-1 Printer Name Printer name Printer name (Up to 15 alphanumeric characters)
5-2 Wireless Direct Dev-
Name
Device name for wire-
less direct
Device name for wireless direct (Up to 32 alphanumeric
characters)
5-4 WSD Printing WSD printing setting Enable/Disable
5-5 WSD Timeout Timeout 1/5/10/15/20 [min]
5-6 LPD Printing LPD printing setting Enable/Disable
5-7 RAW Printing RAW printing setting Enable/Disable
5-9 Bonjour Bonjour setting Enable/Disable
5-10 Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters)
5-11 LLMNR LLMNR setting Enable/Disable
5-12 SNMP SNMP setting Enable/Disable
5-14 DNS Server Obtain DNS server ad-
dress automatically
Auto/Manual
5-15 Primary Server Primary server address XXX.XXX.XXX.XXX
45
5-16 Secondary Server Secondary server ad-
dress
XXX.XXX.XXX.XXX
5-17 Proxy Server Proxy server setting Enable/Disable
5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX
5-19 Proxy Port Proxy port specification 1 to 65535
5-20 Cert. Fingerprt(SHA-1) Certificate finger-
print(SHA-1)
xxxxxxxx xxxxxxxx xxxxxxxx
xxxxxxxx xxxxxxxx
5-21 Cert. Fin-
gerprt(SHA-256)
Certificate finger-
print(SHA-256)
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx
xxxxxxxx xxxxxxxx xxxxxxxx xxxxxxxx
("XX" represents alphanumeric characters.)
46
Reconfiguration Method of LAN Connection/Reconfiguration
Method of Wi-Fi Connection
Reconfiguration Method of LAN Connection
Reconfiguration Method of Wi-Fi Connection
Reconfiguration Method of LAN Connection
Follow either procedure below to change LAN connection method (wired or Wi-Fi).
• For Windows:
◦ Click here and redo setup.
◦ Enable Wi-Fi or wired LAN on the operation panel of the printer. After that, perform settings on the
Network Settings screen on IJ Network Device Setup Utility.
For details, refer to Performing/Changing Wi-Fi Settings or Performing/Changing Wired LAN
Connection (Ethernet Cable) Settings.
• For macOS:
◦ Click here and redo setup.
Reconfiguration Method of Wi-Fi Connection
Follow either procedure below to change Wi-Fi connection method (infrastructure or Wireless Direct).
• For Windows:
◦ See Changing the Connection Mode.
◦ Perform settings on the Network Settings screen on IJ Network Device Setup Utility.
Important
Before you perform settings using IJ Network Device Setup Utility, turn on Easy WL connect
mode on the printer following the procedure below.
1. Check that printer is turned on.
2. Press and hold
(Wireless connect) button for 3 seconds.
Using Touch Screen
3. Perform operations following instructions on your computer, smartphone/
tablet.
4. If message saying setup is completed appears, select OK.
• For macOS:
See Changing the Connection Mode.
47
Connecting with Wireless Direct
You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below.
• Wireless connection (connecting devices via a wireless router)
• Direct wireless connection (connecting devices directly without a wireless router)
This section describes Wireless Direct, which allows you to print by connecting the devices to the printer
directly.
Follow the procedure below to set up and use Wireless Direct.
1. Preparing the printer.
Changing Printer Setting to Use Wireless Direct
2. Preparing a device to connect to the printer.
Connecting a smartphone/tablet/computer to the printer
Important
• You can connect up to 5 devices to the printer at the same time with Wireless Direct.
• Check the usage restrictions and switch the printer to the Wireless Direct.
Restrictions
Changing Printer Setting to Use Wireless Direct
1. Make sure the printer is turned on.
2. Select
(Setup) on HOME screen and then select Device settings.
Note
• If User management settings is enabled, the user selection screen is displayed before the
HOME screen is displayed.
3. Select LAN settings.
4. Select Wireless Direct.
5. Select Enable/disable Wireless Direct.
6. Check displayed message and then select ON.
The Wireless Direct is enabled and a device can be connected to the printer wirelessly.
Note
• The password is required when connecting a device to the printer. Depending on the device you
are using, no password is required.
48
• When you connect a Wireless Direct compatible device to the printer, select the device name
from your device.
• To change the identifier (SSID) and the password, see below.
Changing Wireless Direct Setting
Connecting a Smartphone/Tablet/Computer to the Printer
1. Enable Wi-Fi function on smartphone/tablet/computer.
Enable Wi-Fi in the Settings menu on your smartphone/tablet/computer.
For instructions on enabling the Wi-Fi function, refer to the instruction manual for your smartphone/
tablet/computer.
2. Select
(Setup) on HOME screen.
Note
• If User management settings is enabled, the user selection screen is displayed before the
HOME screen is displayed.
3. Select Device settings.
4. Select LAN settings.
5. Select Wireless Direct.
6. Select Connect to smartphone.
7. To connect with an iPhone/iPad, select iPhone/iPad. To connect with a non-iPhone/iPad,
select Others.
• iPhone/iPad
1. Select QR Code.
2. Scan the displayed QR code with the iPhone/iPad standard camera app.
The iPhone/iPad is connected to the printer.
Note
• If the iPhone/iPad and printer cannot be connected, Wireless Direct is not enabled.
See
Changing Printer Setting to Use Wireless Direct to enable Wireless Direct.
• Others
1. Select Next.
Network name (SSID) and Password are displayed.
49
Note
• To show the password, select Show password. To hide the password, select Hide
password.
• The password is required when connecting smartphone/tablet/computer to the printer.
2. Select "DIRECT-XXXX-GX7000series" ("X" represents alphanumeric characters) on your
smartphone/tablet/computer.
Note
• If "DIRECT-XXXX-GX7000series" does not appear on the list, Wireless Direct is not
enabled.
See
Changing Printer Setting to Use Wireless Direct to enable Wireless Direct.
3. Enter Password on smartphone/tablet/computer.
The smartphone/tablet/computer is connected to the printer.
Note
• If the printer is set to display a confirmation screen in Connection request
confirmation of
Changing Wireless Direct Setting, when the wireless direct compatible
device connects to the printer, a confirmation screen asking for permission to connect
is displayed on the printer touch screen.
Make sure the name on the touch screen is the same as that of your wireless
communication device and select Yes.
You can print from your smartphone or tablet by installing Canon PRINT Inkjet/SELPHY. Download it from
App Store and Google Play.
For iOS device
For Android device
Changing Wireless Direct Setting
Change the settings for the Wireless Direct following the procedure below.
1. Make sure the printer is turned on.
2. Select
(Setup) on HOME screen and then select Device settings.
Note
• If User management settings is enabled, the user selection screen is displayed before the
HOME screen is displayed.
3. Select LAN settings.
4. Select Wireless Direct.
50
5. Select a setting item.
Scroll down if necessary.
• See settings
The setting values for using the printer with Wireless Direct are displayed.
• Change network name (SSID)
Change the identifier (SSID) for Wireless Direct.
The identifier (SSID) is the printer's name (device name) displayed on a Wireless Direct
compatible device.
Follow the procedure below to change the identifier (SSID).
◦ To set manually
1. Select the displayed identifier (SSID).
2. Change using the keyboard that appears.
3. When you have finished making changes, select OK.
◦ To set automatically
1. Select Auto update.
2. Select Yes.
You can check the updated setting.
Note
To show the password, select Show password. To hide the password, select Hide
password.
• Change password
Change the password for Wireless Direct.
◦ To set manually.
1. Select Change manually.
2. Select the displayed password.
3. Enter the new password (10 characters).
Change using the keyboard that appears.
4. When you have finished making changes, select OK.
◦ To set automatically
1. Select Auto update.
2. Select Yes.
You can check the updated setting.
Note
To show the password, select Show password. To hide the password, select Hide
password.
51
• Connection request confirmation
Change the confirmation screen setting when a Wireless Direct compatible device is connecting
to the printer.
If you want the printer to display the screen to inform you a Wireless Direct compatible device is
connecting to the printer, select ON.
Important
• To prevent an unauthorized access, we recommend you should select the setting to display
the confirmation screen.
Note
• If you change the Wireless Direct setting of the printer, also change the wireless router setting of the
device.
52
IJ Network Device Setup Utility
If anything is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer
and those of computer on which it is installed. In addition, IJ Network Device Setup Utility restores the status
of the printer and computer.
Important
• To use the printer over LAN, make sure you have the equipment necessary for the connection type,
such as a wireless router or a LAN cable.
• When you install IJ Network Device Setup Utility, disable block function of firewall.
54
Starting Up IJ Network Device Setup Utility
Start up Launchpad, select Canon Utilities, and then select IJ Network Device Setup Utility.
When you start up IJ Network Device Setup Utility, the screen below appears.
Enter the password specified for your computer and select Install Helper. IJ Network Device Setup Utility
starts diagnosis and repair of network.
Diagnosing and Repairing Network Settings
55
Diagnosing and Repairing Network Settings
IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the
computer and printer when a problem (e.g. cannot print from a printer on the network) occurs.
Important
• Some models do not support diagnosis and repair function.
For details:
List of Models Which Does Not Support Diagnosis and Repair Function
IJ Network Device Setup Utility starts checking the computer settings when it starts up. Perform operations
following the instructions on the screen.
Note
• This function checks the following items:
whether the computer is connected to the router
whether the printer can be detected on the network
whether the signal strength or communication level is sufficient (when using Wi-Fi)
whether the printer port setting matches with the network setting
56
List of Models Which Does Not Support Diagnosis and Repair
Function
The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.
• G4000 series
• PRO-500 series
• PRO-1000 series
• MB2100 series
• MB2700 series
• MB5100 series
• MB5400 series
• iB4000 series
• PRO-520
• PRO-540
• PRO-560
• PRO-540S
• PRO-560S
• PRO-2000
• PRO-4000
• PRO-6000
• PRO-4000S
• PRO-6000S
• TS9000 series
• TS8000 series
• TS6000 series
• TS5000 series
• MG3000 series
• E470 series
57
Paper Sources
The paper can be loaded in the three paper sources: rear tray (A), cassette 1 (B) and cassette 2 (C).
Rear tray
You can load all supported paper such as plain paper and photo paper on the rear tray.
Supported Media Types
Cassette 1
You can load A4, B5, A5, Letter-sized or Executive plain paper in the cassette 1.
Cassette 2
You can load A4 or Letter-sized plain paper in the cassette 2.
Note
• When printing, select the correct page size and media type. If you select the wrong page size or media
type, the printer may feed paper from the wrong paper source or may not print with the proper print
quality.
60
Loading Plain Paper / Photo Paper in Rear Tray
You can load plain paper or photo paper.
You can also load envelopes on the rear tray.
Loading Envelopes in Rear Tray
Important
• If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a
paper jam.
Note
• We recommend Canon genuine photo paper for printing photos.
For details on the Canon genuine paper, see
Supported Media Types.
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour
Paper SAT213.
For the page size and paper weight you can use for this printer, see Supported Media Types.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
For details on how to flatten curled paper, see
Check3
in Paper Is Smudged / Printed Surface Is
Scratched.
• When using Photo Paper Plus Semi-gloss SG-201, even if the sheet is curled, load one sheet at a
time as it is. If you roll up this paper to flatten, this may cause cracks on the surface of the paper
and reduce the print quality.
2. Open the rear tray cover (A) and then pull up the paper support (B).
62
Note
• Load long-length paper without pulling out the paper support. Depending on the weight of the
paper, the leading edge may rise and printing may be shifted. Make sure that the leading edge of
the paper does not rise, such as by holding the part that protrudes from the rear tray.
3. Slide right paper guide (C) to open both paper guides.
63
4. Load paper stack in portrait orientation WITH PRINT SIDE FACING UP.
After loading the paper, the paper setting confirmation screen for the rear tray appears on the touch
screen.
5. Slide right paper guide to align with both sides of paper stack.
Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
64
Important
• Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can
cause paper jams.
Note
• Do not load sheets of paper higher than the load limit mark (F).
65
6. If page size and media type on touch screen match size and type of paper loaded in rear
tray, select Yes.
If not, select Change to change the settings in accordance with the size and type of the loaded paper.
7. Pull out a paper output tray (G).
Note
• There are various types of paper, such as paper with a special surface coating for printing photos at
optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink
is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image
quality. The wrong paper settings may cause poor printout color quality or scratches on the printed
surface. If you notice blurring or uneven colors, increase the print quality setting and try printing again.
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
66
• When printing on long-length paper, support the output paper with your hands or use the printer in a
place where the paper does not fall. If the paper falls, the printed side may become dirty or scratched.
Also, when supporting the paper with hands, be sure not to pull the paper forcefully while printing.
67
Loading Plain Paper in Cassette
You can load A4, B5, A5, Letter-sized or Executive plain paper in the cassette.
* This example demonstrates loading in cassette 1, but paper is loaded the same way in cassette 2.
However, in the cassette 2, you can load A4 or letter size only.
Note
• In the cassette, be sure to load only plain paper.
• You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour
Paper SAT213.
For the page size and paper weight you can use for this printer, see
Supported Media Types.
1. Prepare paper.
Align the edges of paper. If paper is curled, flatten it.
Note
• Align the edges of paper neatly before loading. Loading paper without aligning the edges may
cause paper jams.
• If paper is curled, hold the curled corners and gently bend them in the opposite direction until the
paper becomes completely flat.
For details on how to flatten curled paper, see
Check3
in Paper Is Smudged / Printed Surface Is
Scratched.
2. Pull out the cassette (A) from the printer.
68
3. Slide paper guides (B) in front and (C) on right to open guides.
4. Load paper stack in portrait orientation WITH PRINT SIDE FACING DOWN, and place it in
center of cassette.
Important
• Always load paper in portrait orientation (D). Loading paper in landscape orientation (E) can
cause paper jams.
69
Note
• Align the paper stack with the edge of the cassette as shown in the figure below.
If the paper stack is in contact with the protrusion (F), the paper may not be fed properly.
5. Slide front paper guide to align it with paper stack.
Align paper guide with where it clicks into place.
6. Slide right paper guide to align it with paper stack.
Do not slide the paper guide too hard against the paper. The paper may not be fed properly.
70
Note
• Do not load sheets of paper higher than the load limit mark (G).
• Keep the paper stack height below the tabs (H) of the paper guides.
7. Mount cassette cover and insert cassette into printer.
Push the cassette into the printer until it stops.
After inserting the cassette into the printer, the paper setting confirmation screen for the cassette
appears on the touch screen.
8. If page size on touch screen matches size of paper loaded in cassette, select Yes.
If not, select Change to change the setting in accordance with the size of the loaded paper.
71
9. Pull out a paper output tray (I).
Note
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper
loaded in the cassette matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
72
Loading Envelopes in Rear Tray
You can load Envelope DL and Envelope Com 10 on the rear tray.
The address is automatically rotated and printed according to the envelope's direction by specifying with the
printer driver properly.
Important
• Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.
Envelopes with an embossed or treated surface
Envelopes with a double flap
Envelopes whose gummed flaps are already moistened and adhesive
1. Prepare envelopes.
• Press down on all four corners and edges of the envelopes to flatten them.
• If the envelopes are curled, hold the opposite corners and gently twist them in the opposite
direction.
• If the corner of the envelope flap is folded, flatten it.
• Use a pen to press the leading edge in the inserting direction flat and sharpen the crease.
The figures above show a side view of the leading edge of the envelope.
Important
• The envelopes may jam in the printer if they are not flat or the edges are not aligned. Make sure
that no curl or puff exceeds 0.12 in. (3 mm).
2. Open the rear tray cover (A) and then pull up the paper support (B).
73
3. Slide right paper guide (C) to open both paper guides.
4. Load envelopes in portrait orientation WITH PRINT SIDE FACING UP.
Up to 10 envelopes can be loaded at once.
After loading the envelopes, the paper setting confirmation screen for the rear tray appears on the touch
screen.
74
5. Slide right paper guide to align with both sides of envelopes.
Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly.
Note
• Do not load envelopes higher than the load limit mark (D).
6. If page size and media type shown on touch screen match size and type of envelopes
loaded in rear tray, select Yes.
If not, select Change to change the settings in accordance with the size and type of the loaded
envelopes.
75
7. Pull out a paper output tray (E).
Note
• To prevent incorrect printing, this printer has a function that detects whether the settings for the paper
loaded on the rear tray matches the paper settings. Before printing, make print settings in accordance
with the paper settings. When this function is enabled, an error message is displayed if these settings
do not match to prevent incorrect printing. When this error message is displayed, check and correct the
paper settings.
76
Where to Load Originals
The printer has two positions to load originals: platen and ADF (Auto Document Feeder).
Select the position to load the original according to the size, type, or usage.
Note
• For details on the supported originals, see below.
Supported Originals
Loading Documents, Photos, or Book on Platen
Loading Two or More Sheets of Document of the Same Size and
Thickness in the ADF
You can also load a sheet of document in the ADF.
Note
• To scan the original at optimum quality, load it on the platen.
78
Loading Originals on Platen
1. Open the document cover (A).
2. Load original WITH SIDE TO SCAN FACING DOWN on platen.
Loading Based on Use
Supported Originals
Important
• Be sure to observe the following when loading the original on the platen.
Failure to observe the following may cause the scanner to malfunction or the platen glass to
break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
79
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing
down the original.
3. Close the document cover gently.
Important
• After loading the original on the platen, be sure to close the document cover before starting to copy or
scan.
80
Loading Documents in the ADF (Auto Document Feeder)
Load A4, B5, A5, letter-size originals in the ADF (Auto Document Feeder).
Important
• Be careful not to let anything get inside the document output slot. It may cause damage.
Note
• To scan a document at optimum quality, load it on the platen.
1. Make sure any original has been removed from platen.
2. Open document stopper (A).
3. Open document tray (B).
4. Slide the document guide (C) all the way out.
81
5. Insert document WITH SIDE TO SCAN FACING UP in document tray, until you hear a
beep sound.
Insert the document until it stops.
Note
• For details on the supported originals, see below.
Supported Originals
6. Adjust document guide to match width of document.
Do not slide the document guide too hard against the document. The document may not be fed properly.
82
Loading Based on Use
Load the original in the correct position according to the function to use. If you do not load the original
correctly, it may not be scanned properly.
Originals Function How to Load
Magazines, Newspapers, and
Documents
Copying or Faxing
Loading the Original to Be
Aligned with the alignment mark
Scanning by specifying a standard
size (A4, Letter, etc.)
If you scan using the operation panel,
select Document or Photo for Doc.type
in Scan and specify a standard size (A4,
Letter, etc.) for Scan size to scan origi-
nals.
Photos, Postcards, Business
Cards, and Disc (BD/DVD/CD)
Scanning only one original
If you scan using the operation panel,
follow the operation below.
• Select Photo for Doc.type in Scan
and specify Auto scan for Scan
size to scan originals.
Loading Only One Original in
Center of Platen
Scanning two or more originals
If you scan using the operation panel,
follow the operation below.
• Select Photo for Doc.type in Scan
and specify Auto multi scan for
Scan size to scan two or more origi-
nals.
Loading Two or More Originals
on Platen
Note
• For details on how to scan from the computer and how to load originals, see below.
For Windows:
Scanning from Computer (Windows)
For macOS:
Scanning from Computer (macOS)
Loading the Original to Be Aligned with the alignment mark
Place the original WITH THE SIDE TO SCAN FACING DOWN on the platen and align it with the
alignment mark . Portions placed on the diagonally striped area cannot be scanned.
83
Important
• The printer cannot scan the striped area (A) (0.04 in. (1 mm) from the edges of the platen glass).
Loading Only One Original in Center of Platen
Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.40 in. (1 cm) or more space
between the edges (diagonally striped area) of the platen. Portions placed on the diagonally striped area
cannot be scanned.
Loading Two or More Originals on Platen
Place the originals WITH THE SIDE TO SCAN FACING DOWN. Allow 0.40 in. (1 cm) or more space
between the edges (diagonally striped area) of the platen and the originals, and between the originals.
Portions placed on the diagonally striped area cannot be scanned.
84
You can place up to 12 items.
B: More than 0.40 in. (1 cm)
Note
• The Skew Correction function automatically compensates for the originals placed at an angle of up to
approximately 10 degrees. Slanted photos with a long edge of 7.1 in. (180 mm) or more cannot be
corrected.
• Non-rectangular or irregular shaped photos (such as cut out photos) may not be scanned properly.
85
Supported Originals
Platen
Item Details
Types of originals • Text document, magazine, or newspaper
• Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.)
• Documents that are not suitable for the ADF
Size (width x height) Max. 8.5 x 11.7 in. (216 x 297 mm)
Quantity One or more sheets*
Thickness Max. 0.2 in. (5 mm)
* Two or more originals can be loaded on the platen depending on the selected function.
Loading Based on Use
In the ADF (Auto Document Feeder)
Item Details
Kind of original Plain-paper documents with multiple pages of the same size, thickness, and weight
Size Max. 8.5 x 14.0 in. (216 x 356 mm)
Min. 5.8 x 5.8 in. (148 x 148 mm)
Quantity
• A4/Letter: Max. 50 sheets (20 lb (75 g /m
2
) paper), up to 0.20 in. (5 mm) high
• Legal: Max. 10 sheets (20 lb (75 g /m
2
) paper), up to 0.04 in. (1 mm) high
• Other sizes: 1 sheet
Thickness 0.003 to 0.005 in. (0.07 to 0.13 mm)
Weight
16.0 to 25.3 lb (60 to 95 g /m
2
)
Note
• Make sure any liquids on documents, such as glue, ink, or correction fluid are dry before loading.
Do not load glued documents in the ADF, even if the glue is dry, because this may cause paper jams.
• Remove all staples, paper clips, or other fasteners before feeding documents.
• Load Legal-sized documents in the ADF.
• Do not load these kinds of documents in the ADF, which may cause paper jams.
Wrinkled or creased documents
Curled documents
Torn documents
Documents with holes
Glued documents
86
Documents with sticky notes
Documents on carbon paper
Documents on coated paper
Documents on onion skin or other thin paper
Photos or excessively thick documents
87
Inserting a USB Flash Drive
Supported Image Files
• Can print JPEG data taken with cameras conforming to Design Rule for Camera File System
specifications, as well as TIFF images. Both types of images must conform to Exif 2.2/2.21/2.3. Other
types of images or movies such as RAW images cannot be printed.
• Can print images scanned and saved by the printer itself with Doc.type set to Photo and Format set
to JPEG (file extension ".jpg").
Note
• This device incorporates exFAT technology licensed from Microsoft.
• If the USB flash drive does not fit in the printer's USB flash drive port, you may need an extension
cable for it. This accessory is available at electronics stores.
• Not all USB flash drives may be detected by the printer, and correct operation is not guaranteed.
• Secure USB flash drives may not be compatible.
Insert the USB flash drive into the USB flash drive port.
Make sure the USB flash drive is right-side up and insert it straight into the port.
89
Removing a USB Flash Drive
1. Before removing a USB flash drive, make sure the printer is not reading or writing data.
During these operations, a message appears on the touch screen.
Important
• Do not remove a USB flash drive or turn off the printer while the printer is reading or writing data.
Note
• If your USB flash drive has an access indicator, check it to make sure reading or writing is
finished. Refer to the USB flash drive instruction manual, as needed.
2. Remove the USB flash drive.
Hold the USB flash drive and pull it straight out of the printer.
90
Refilling Ink Tanks
When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of
the error. In this state, the printer cannot print. Check the remaining ink level with the ink tank indicator on
the front of the printer. If the ink level is near the lower limit line (A), refill the ink tank.
Note
• If print results become faint or white streaks appear despite sufficient ink levels, see
Maintenance
Procedure.
• For precautionary notes on handling ink bottles, see Notes on ink bottles.
Refilling Procedure
When you refill ink tanks, follow the steps below.
Important
• Please ensure the printer remains flat after initial setup and is NOT turned upside down or on its side,
as ink in the printer may leak.
1.
Check that printer is turned on.
2. Open the scanning unit / cover (B).
92
Important
• Do not touch tubes or other parts inside the printer. This can cause trouble with the printer.
3. Open the ink tank cover (C) of the ink tank to be refilled.
D: Yellow
E: Magenta
F: Cyan
G: Black
4. Open the tank cap (H).
93
Important
• Carefully open the tank cap of the ink tank. Ink on the inside of the tank cap may spatter when
opening it.
5. Hold the ink bottle upright and gently twist the bottle cap (I) to remove.
Important
• Do not shake the ink bottle. Ink may spatter when opening the cap.
6. Refill the ink tank.
Aligning the ink bottle's tip with the ink tank's inlet (J), slowly stand the bottle upside down, and push
the bottle into the inlet.
The ink tank is refilled. Support the bottle with your hand so that it does not fall.
94
Important
• Make sure that each color of ink tanks is filled with corresponding color of ink bottles.
• If ink is not injected into the ink tank, slowly remove and insert the ink bottle.
• Make sure to refill the ink tank with ink up to the upper limit line (K) on the ink tank.
7. Once ink reaches the upper limit line, remove the ink bottle from the inlet.
Hold up the ink bottle slightly and remove the bottle from the inlet while slowly tilting it.
Important
• Do not leave ink bottles in ink tanks.
• Close the bottle cap of the ink bottle completely and store the ink bottle upright.
8. Close the tank cap of the ink tank.
Make sure the tank cap is completely inserted.
9. Close the ink tank cover completely.
95
10. Close the scanning unit / cover.
To close the scanning unit / cover, hold it up once, then take it down gently.
Note
• If the error message appears on the touch screen after the scanning unit / cover is closed, take
appropriate action.
When Error Occurred
Notes on ink bottles
Important
• Keep out of reach of children.
• Do not drink ink.
96
• If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of water
and obtain medical advice immediately. If ink gets into your eyes, flush them with water right away,
and obtain medical advice immediately.
• If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin
persists, obtain medical advice immediately.
• When you store ink bottles, close bottle caps completely and place bottles in standing position. If the
ink bottles are laid down, ink may leak.
• When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
• Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
• Do not use ink bottles and ink contained therein except to refill tanks of printers specified by Canon.
• Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in a
car. Bottles may warp and cause ink leakage or ink may become poor quality.
• Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off by
such impact, and ink may leak.
• Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate use, or
poor ink quality.
• Do not mix ink with water or other ink. This may damage the printer.
• Once an ink bottle has been opened, do not leave it with bottle cap off. Ink will dry out, possibly
preventing proper operation of the printer when an ink tank is refilled using this bottle.
• To obtain optimum print quality, we recommend to refill the ink tank with ink up to the upper limit line
at least once a year. If the function for notifying the remaining ink level is enabled, reset the
remaining ink level count after refilling the ink tanks up to the upper limit line.
Note
• Color ink may be consumed even when printing a black-and-white document or when black-and-
white printing is specified. Every ink is also consumed in the standard cleaning and deep cleaning of
the print head, which may be necessary to maintain the performance of the printer.
When ink runs low, promptly refill it.
Ink Tips
97
Checking Ink Level
Check ink level with the ink tank indicator on the front of the printer.
When ink reaches the upper limit line (A), ink is full.
When ink is near the lower limit line (B), ink is running low. Refill the ink tank.
Note
• To check the remaining ink level, visually inspect the remaining ink in the ink tank.
Note
• If a remaining ink error occurs, the error message appears on the touch screen.
When Error Occurred
• To ensure you receive premium print quality and to help protect your print head, a certain amount of ink
remains in the ink tank when the printer indicates to refill the ink tank. The estimated page yields of the
ink bottle do not include this amount.
• Ink flows from the ink tanks to the inside of the printer. Ink may seem to run out fast due to this
procedure when you start using the printer or after transporting it.
98
Ink Tips
How is ink used for various purposes other than printing?
Ink may be used for purposes other than printing.
During initial setup, some of the ink from the bundled ink bottles is used to fill the print head's nozzles to
ensure the printer is print-ready.
Therefore, the page yield of the initial bundled set of ink bottles is lower than that of the subsequent sets
of bottles.
To keep printer's performance, Canon printer performs cleaning automatically according to its condition.
When the printer performs cleaning, a small amount of ink is consumed. In this case, all colors of ink may
be consumed.
[Cleaning function]
The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents
print quality degradation or nozzle clogging.
Important
• The used ink is ejected into the maintenance cartridge. When the maintenance cartridge becomes
full, replacement is necessary. If the displayed message indicates that the maintenance cartridge is
nearly full, promptly obtain a new one.
Replacing Maintenance Cartridge
Does black-and-white printing use color ink?
Black-and-white printing may use ink other than black ink depending on the type of printing paper or the
settings of the printer driver. So, color ink is consumed even when printing in black-and-white.
Similarly, color inks are also consumed along with black ink during print head cleaning when Black is
specified for cleaning.
99
Maintenance Procedure
If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned
printed ruled lines), perform the maintenance procedure below.
Important
• Do not rinse or wipe the print head. This can cause trouble with the print head.
Note
• Check if ink remains in the ink tanks.
Checking Ink Level
• For Windows, increasing the print quality in the printer driver settings may improve the print result.
Changing the Print Quality and Correcting Image Data
When the Print Results Are Blurred or Uneven:
Step1
Print the nozzle check pattern.
From the printer
Printing the Nozzle Check Pattern
From the computer
• For Windows:
Printing a Nozzle Check Pattern
• For macOS:
Printing a Nozzle Check Pattern
Step2
Examine the nozzle check pattern.
If there are missing lines or horizontal streaks in the pattern:
Step3
Clean the print head.
From the printer
Cleaning the Print Head
From the computer
• For Windows:
Cleaning the Print Heads
• For macOS:
Cleaning the Print Heads
After cleaning the print head, print and examine the nozzle check pattern: Step1
101
If the problem is not resolved after performing from step 1 to step 3 twice:
Step4
Clean the print head deeply.
From the printer
Deep Print Head Cleaning
From the computer
• For Windows:
Cleaning the Print Heads
• For macOS:
Cleaning the Print Heads
After deep print head cleaning, print and examine the nozzle check pattern: Step1
When you have performed the procedure until step 4 and the problem has not been resolved, turn off the
power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the
power.
If the problem is still not resolved, perform ink flush.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform ink flush
only when necessary.
Important
• If ink flush is performed when the remaining ink level is insufficient, it may cause a failure. Be sure to
check the remaining ink level before performing ink flush.
From the printer
How to Perform Ink Flush
From the computer
Ink Flush
If the symptom still persists, the print head may be defective. Contact your nearest Canon service center to
request a repair.
When the Print Results Are Not Even such as the Ruled Lines Are
Misaligned:
Step
Align the print head.
From the printer
Aligning the Print Head
From the computer
• For Windows:
Adjusting Print Head Position Automatically
102
Printing the Nozzle Check Pattern
Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle.
Note
• If the remaining ink level is low, the nozzle check pattern will not be printed correctly.
Refill the ink tanks
whose ink is low.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the cassette 1.
Loading Plain Paper in Cassette
3. Select (Setup) on HOME screen.
Using Touch Screen
The setup menu screen will appear.
4. Select
Maintenance.
The Maintenance screen will appear.
5. Select Nozzle Check.
The confirmation screen will appear.
6. Select Yes.
The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch
screen.
7.
Examine the nozzle check pattern.
104
Examining the Nozzle Check Pattern
Examine the nozzle check pattern, and clean the print head if necessary.
1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D.
A: No missing lines/No horizontal streaks
B: Lines are missing/Horizontal streaks are present
2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation
screen.
For A (no missing lines or no horizontal streaks) in both the pattern C and pattern D:
The cleaning is not required. Select All A, confirm the message, then select OK.
The screen will return to the Maintenance screen.
105
For B (lines are missing or horizontal streaks are present) in the pattern C or pattern D, or in both
patterns:
The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.
The printer starts cleaning the print head.
Cleaning the Print Head
If the pattern D or any color in the pattern C is not printed:
(Example: Magenta pattern is not printed)
The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen.
The printer starts cleaning the print head.
Cleaning the Print Head
106
Cleaning the Print Head
Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check
pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head
consumes ink, so clean the print head only when necessary.
Important
• When performing the print head cleaning, check the free space in the maintenance cartridge. If there is
not enough free space,
replace with the new maintenance cartridge. In the case of shortage of free
space in the maintenance cartridge, a message is displayed and the cleaning cannot be performed.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the cassette 1.
Loading Plain Paper in Cassette
3. Select (Setup) on HOME screen.
Using Touch Screen
The setup menu screen will appear.
4. Select
Maintenance.
The Maintenance screen will appear.
5. Select Cleaning.
The confirmation screen will appear.
6. Select Yes.
The printer starts cleaning the print head.
107
Do not perform any other operations until the printer completes the cleaning of the print head. This takes
about 1 to 2 minutes.
The pattern print confirmation screen will appear.
7. Select Yes.
The nozzle check pattern will be printed.
8.
Examine the nozzle check pattern.
Note
• If the problem is not resolved after cleaning the print head twice,
clean the print head deeply.
108
Deep Print Head Cleaning
If print quality does not improve by the standard cleaning of the print head, clean the print head deeply.
Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean
the print head deeply only when necessary.
Important
• When performing the print head deep cleaning, check the free space in the maintenance cartridge. If
there is not enough free space,
replace with the new maintenance cartridge. In the case of shortage of
free space in the maintenance cartridge, a message is displayed and the cleaning cannot be
performed.
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the cassette 1.
Loading Plain Paper in Cassette
3. Select (Setup) on HOME screen.
Using Touch Screen
The setup menu screen will appear.
4. Select
Maintenance.
The Maintenance screen will appear.
5. Select Deep Cleaning.
The confirmation screen will appear.
6. Select Yes.
The printer starts cleaning the print head deeply.
109
Do not perform any other operations until the printer completes the deep cleaning of the print head. This
takes about 2 minutes.
The pattern print confirmation screen will appear.
7. Select Yes.
The nozzle check pattern will be printed.
8. When the completion message appears, select OK.
9.
Examine the nozzle check pattern.
If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do
not unplug the power cord when turning off the power.
110
Aligning the Print Head
If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head
position.
Note
• If the remaining ink level is low, the print head alignment sheet will not be printed correctly.
Refill the ink tanks whose ink is low.
• If ink runs out as the print head alignment sheet is printed, an error message appears on the touch
screen.
When Error Occurred
You need to prepare: a sheet of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in cassette 1.
Loading Paper in the Cassette
3. Select (Setup) on HOME screen.
Using the Operation Panel
The setup menu screen will appear.
4. Select
Maintenance.
The Maintenance screen will appear.
5. Select Print Head Alignment - Auto.
The confirmation screen will appear.
6. Confirm the message, then select Yes.
111
The print head alignment sheet is printed, and the print head is aligned automatically.
This takes about 1 minutes.
Note
• If automatic print head alignment fails, an error message appears on the touch screen.
When Error Occurred
7. When the completion message appears, select OK.
Note
• If the print results are still not satisfactory after adjusting the print head position as described above,
adjust the print head position manually.
For Windows:
You can also align the print head manually from a computer.
Adjusting Print Head Position Manually
• To print and check the current head position adjustment values, select Print the Head Alignment
Value on the Maintenance screen.
112
Aligning the Print Head Manually
Try aligning the print head manually after automatic print head alignment if printing results are not as
expected, as when printed ruled lines are misaligned.
Note
• For details on automatic print head alignment, see
Aligning the Print Head.
What you will need: two sheets of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
2. Load two sheets of A4 or Letter-sized plain paper in cassette 1.
Loading Paper in the Cassette
3. Select (Setup) on HOME screen.
Using the Operation Panel
The setup menu screen will appear.
4. Select
Maintenance.
The Maintenance screen will appear.
5. Select Print Head Alignment - Manual.
The confirmation screen will appear.
Note
• To print and check the current head position alignment values, select Print the Head Alignment
Value.
6. Check message and select Yes.
The print head alignment pattern will be printed.
113
7. When Did the patterns print correctly? appears, make sure pattern was printed correctly,
and if so, select Yes.
8. Check message and select Next.
The input screen for head position alignment values is displayed.
9. Examine first patterns and select A. In column A, find pattern in which stripes are least
noticeable, and then select the number of that pattern.
Note
• If all patterns look different, choose the pattern in which vertical stripes are least noticeable.
Subtle vertical stripes
114
Noticeable vertical stripes
• If all patterns look different, choose the pattern in which horizontal stripes are least noticeable.
Subtle horizontal stripes
Noticeable horizontal stripes
10. Repeat these steps until you have finished entering pattern numbers for columns B to N,
and then select OK.
11. Check message and select OK.
The second set of patterns is printed.
12. Examine second patterns and select O. In column I, find pattern in which stripes are least
noticeable, and then select the number of that pattern.
13. Repeat these steps until you have finished entering pattern numbers for columns P to U,
and then select OK.
115
14. When confirmation message appears, select OK.
116
Opening Remote UI for Maintenance
You can perform maintenance of printer and change the settings from a Remote UI.
The following is the procedure to open a Remote UI.
1. Open System Preferences, and select Printers & Scanners
2. Select your model from the printer list, and click Options & Supplies...
3. Click Show Printer Webpage... in General tab
Remote UI starts.
Note
• The password may have to be entered after Remote UI starts. In such a case, enter the password
and click OK. In case you do not know the password, click Passwords and cookies.
Related Topics
Cleaning the Print Heads
Adjusting Print Head Position
Printing a Nozzle Check Pattern
Managing the Printer Power
Changing the Printer Operation Mode
Reducing the Printer Noise
118
Cleaning the Print Heads
The print head Cleaning and Deep Cleaning functions allow you to clear up clogged print head nozzles.
Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even
though there is enough ink.
Furthermore, if the situation does not improve even after performing Deep Cleaning, perform Ink Flush.
Before performing any operation,
confirm that the maintenance cartridge has enough available space.
Cleaning
1. Select Utilities from
Remote UI
2. Click Cleaning
Before performing Cleaning, check that the printer power is on.
Check the following. Then, if necessary, perform Cleaning.
•
Is there ink remaining?
3. Perform Cleaning
Click Yes.
Print head Cleaning starts.
4. Complete Cleaning
Next, the message for Nozzle Check pattern printing is displayed.
5. Check the results
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
If cleaning the head once does not resolve the print head problem, clean it once more.
Important
• Cleaning consumes a small amount of ink.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Cleaning only
when necessary.
Deep Cleaning
Deep Cleaning is more thorough than Cleaning. Perform Deep Cleaning when two Cleaning attempts do
not resolve the print head problem.
1. Select Utilities from
Remote UI
2. Click Deep Cleaning
119
Before performing Deep Cleaning, check that the printer power is on.
Check the following. Then, if necessary, perform Deep Cleaning.
• Is there ink remaining?
3. Perform Deep Cleaning
Click Yes.
Print head Deep Cleaning starts.
4. Complete Deep Cleaning
Next, the message for Nozzle Check pattern printing is displayed.
5. Check the results
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
Important
• Deep Cleaning consumes a larger amount of ink than Cleaning.
Cleaning the print head frequently will rapidly deplete your printer's ink supply. Perform Deep
Cleaning only when necessary.
• If print results do not improve even after performing Deep Cleaning, turn off the power, wait 24 hours
without pulling out the power plug, and then perform Deep Cleaning again. If print results still do not
improve, perform Ink Flush.
Ink Flush uses a large volume of ink.
Ink Flush
Perform Ink Flush if the print results do not improve even after Deep Cleaning is performed.
1. Select Utilities from Remote UI
2. Click Ink Flush
Select the ink group for which Ink Flush is to be performed.
Before performing Ink Flush, check that the printer power is on.
Check the following. Then, if necessary, perform Ink Flush.
•
Is there ink remaining?
3. Perform Ink Flush
Click Yes.
Ink Flush starts.
4. Complete Ink Flush
Next, the message for Nozzle Check pattern printing is displayed.
120
5. Check the results
To check whether the print quality has improved, click Yes. To cancel the check process, click No.
Important
• Ink Flush consumes an extremely large amount of ink.
Performing Ink Flush frequently will rapidly deplete your printer's ink supply. Therefore, perform Ink
Flush only when necessary.
• If Ink Flush is run when the remaining ink level is insufficient, it may cause a failure.
Note
• If there is no sign of improvement after performing Ink Flush, the ink may have run out or the print
head may be worn. For details on possible solutions, see "
Ink Does Not Come Out."
Related Topic
Printing a Nozzle Check Pattern
121
Adjusting Print Head Position
Any error in the print head installation position can cause color and line shifts. Adjusting the print head
position improves print results.
Print Head Alignment - Auto
1. Select Utilities from
Remote UI
2. Click Print Head Alignment - Auto
A message appears.
3. Load paper in printer
Load one sheet of A4 size or Letter size plain paper into the cassette 1.
Important
• The cassette 2 is not available for the print head alignment procedure. Be sure to load paper in
the cassette 1.
4. Run head position adjustment
Check that the printer power is on, and then click Yes.
Head alignment starts. Proceed with the operations in accordance with the messages on the screen.
Important
• Do not open the scanning unit / cover while printing is in progress; otherwise, printing will stop.
Note
• You can print and check the current settings by clicking on Print the head alignment value.
122
Cleaning Paper Feed Rollers
If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly.
In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only
when necessary.
You need to prepare: three sheets of A4 or Letter-sized plain paper
1.
Check that printer is turned on.
2. Select (Setup) on HOME screen.
Using Touch Screen
The setup menu screen will appear.
3. Select
Maintenance.
The Maintenance screen will appear.
4. Select Roller Cleaning.
The confirmation screen will appear.
5. Select Yes.
6. Select Rear tray, Cassette 1 or Cassette 2 to clean the paper feed roller.
7. Follow the message to remove any paper from the paper source.
If you clean the paper feed roller of cassette, remove any paper from the cassette, then push it back.
8. Select OK.
The paper feed roller will rotate as it is cleaned without paper.
124
9. Make sure that the paper feed roller has stopped rotating, then follow the message to load
the three sheets of A4 or Letter-sized plain paper.
Loading Plain Paper / Photo Paper in Rear Tray
Loading Plain Paper in Cassette
10. Select OK.
The printer starts cleaning. The cleaning will be complete when the paper is ejected.
11. When the completion message appears, select OK.
If the problem is still not resolved with the operation described above, follow the operation below.
1. Turn off the power and then unplug the power cord.
2. While rotating the paper feed rollers (A) located inside the rear tray more than two laps, wipe them with
a cloth tightly squeezed after moistening.
Do not touch the paper feed rollers with your fingers. Paper feeding performance may be degraded.
3. Turn on the power, then clean the paper feed rollers again.
If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center
to request a repair.
125
Cleaning Inside the Printer (Bottom Plate Cleaning)
Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get
dirty, so we recommend performing cleaning regularly.
You need to prepare: a sheet of A4 or Letter-sized plain paper*
* Be sure to use a new piece of paper.
1.
Check that printer is turned on.
2. Select (Setup) on HOME screen.
Using Touch Screen
The setup menu screen will appear.
3. Select
Maintenance.
The Maintenance screen will appear.
4. Select Bottom Plate Cleaning.
The confirmation screen will appear.
5. Select Yes.
6. Follow the message to remove any paper from the rear tray, then select OK.
7. Fold a single sheet of A4 or Letter-sized plain paper in half widthwise, unfold the paper,
then select OK.
8. Load only this sheet of paper on the rear tray with the open side facing you.
126
9. Pull out a paper output tray (A).
10. Select OK.
The paper cleans the inside of the printer as it feeds through the printer.
Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning
again.
11. When the completion message appears, select OK.
127
Note
• When performing Bottom Plate Cleaning again, be sure to use a new piece of paper.
If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be
stained. Wipe off any ink from the protrusions using a cotton swab or the like.
Important
• Be sure to turn off the power and unplug the power cord before cleaning the printer.
The power cannot be turned off while the printer is sending or receiving a fax, or when unsent
faxes are stored in the printer's memory. Make sure the printer has finished sending or receiving
faxes before turning it off.
Remember that faxes cannot be sent or received while the printer is off.
Unplugging the printer will erase all documents in the printer's memory. Send faxes, print
documents, save jobs to a USB flash drive, or forward to the shared folder on the computer as
needed before unplugging the printer.
128
Replacing Maintenance Cartridge
In case of cautions or errors concerning the maintenance cartridge, an error message will appear on the
touch screen to inform you of the error. Take appropriate action as prompted by the message.
When Error Occurred
Important
• If the displayed message indicates that the maintenance cartridge is nearly full, promptly obtain a new
one. If the maintenance cartridge becomes full, an error message is displayed and the printer stops
working until it is replaced with a new one.
• Do not touch the terminal (A) or opening (B) of the maintenance cartridge.
Note
• When purchasing a new maintenance cartridge, order the following cartridge number.
Maintenance Cartridge MC-G01
1. Prepare a new maintenance cartridge.
Remove the maintenance cartridge and the attached plastic bag from the package.
2. Remove the coin screw from the maintenance cover (C).
3. Remove the maintenance cover.
Put your finger on the hole of the maintenance cover and remove it.
129
4. Pull out the maintenance cartridge.
Hold the upper portion of the maintenance cartridge with your hands so that its bottom does not touch
the floor or desk.
Important
• Be careful not to drop or place the removed maintenance cartridge on a desk or something. Dirt
on the bottom may adhere to it or the ink inside may be scattered.
• Do not turn the removed maintenance cartridge upside down to prevent leakage of ink.
• Put the used one immediately into the plastic bag attached to the new maintenance cartridge and
seal the bag by tying the opening tightly to prevent the ink from leaking.
130
• Do not put your hands inside the printer, as ink may adhere to your hands.
5. Insert the new maintenance cartridge straight until it stops.
6. Attach the maintenance cover.
Align the tab on the back of the maintenance cover with the hole on the printer and close it.
7. Insert the coin screw into the screw hole and turn it clockwise to secure.
131
132
Checking Maintenance Cartridge Status on Touch Screen
1.
Check that printer is turned on.
2. Select (Hint) on HOME screen.
Using Touch Screen
The hint menu screen will appear.
3. Select
Maintenance cart. info..
A symbol appears in the area A if there is any information about the used space of the maintenance
cartridge.
The maintenance cartridge is almost full. Prepare a new one.
Note
• The above screen shows estimated used space.
• To replace the maintenance cartridge, select Replace.
Replacing Maintenance Cartridge
133
Overview
Safety
Safety Precautions
Regulatory Information
WEEE (EU & EEA)
Handling Precautions
Canceling Print Jobs
Legal Restrictions on Scanning/Copying
Printer Handling Precautions
Transporting Your Printer
When Repairing, Lending, or Disposing of the Printer
Keeping Print Quality High
Main Components and Their Use
Main Components
Power Supply
Using Touch Screen
Changing Settings
Changing Printer Settings from Your Computer (Windows)
Changing Printer Settings from Your Computer (macOS)
Changing Settings from Operation Panel
Specifications
134
Safety Precautions
Safety Precautions
• This manual contains important notices and safety precautions about your printer.
Do not use the printer in ways other than described in the accompanying manuals, as this may result
in fire, electric shock or other unexpected accidents.
Safety standard marks and declarations are only valid for the supported voltages and frequencies in
the applicable countries or regions.
Warning
• Users with cardiac pacemakers:
This product emits a low-level magnetic flux. If you feel abnormalities, please move away from the
product and consult your doctor.
• Do not use the printer in the following cases:
Stop use immediately, unplug the printer and call your local service representative to request repair.
Metal objects or liquids are spilt inside the printer.
The printer emits smoke, strange odors, or makes unusual noises.
The power cord or plug overheat or are broken, bent or damaged in any way.
• Failure to adhere to the following may result in fire, electric shock, or injury:
Do not place product close to the flammable solvents such as alcohol or thinner.
Do not open or modify the printer.
Use only the power cord/cables that came with your printer. Do not use these cables with other
devices.
Do not plug in to voltages or frequencies other than those specified.
Plug the power cord into the socket completely.
Do not plug in or unplug the power cord with wet hands.
Do not damage the power cord by twisting, bundling, tying, pulling or excessively bending it.
Do not place heavy objects on the power cord.
Do not connect multiple power cords to a single electrical outlet. Do not use multiple extension
cords.
Do not leave the printer plugged in during lightning storms.
Always unplug the power cord and cables when cleaning. Do not use flammable sprays or
liquids such as alcohol or thinners for cleaning.
Unplug the power cord once a month to check that it is not overheating, rusted, bent, scratched,
split, or otherwise damaged.
Caution
• Do not put your hands inside the printer while printing.
• Do not touch the metal parts of the print head immediately after printing.
• Do not touch moving parts indicated by the sticker shown here. Some models may not have these
parts.
136
Moving parts
Keep body parts away from moving parts. Keep body parts out of the motion path.
• Ink bottles
Keep out of reach of children.
Do not drink ink.
If ink is accidentally licked or swallowed, rinse out your mouth or drink one or two glasses of
water and obtain medical advice immediately.
If ink gets into your eyes, flush them with water right away, and obtain medical advice
immediately.
If ink gets on your skin, wash the area with soap and water immediately. If irritation to your skin
persists, obtain medical advice immediately.
When you store ink bottles, close bottle caps completely and place bottles in standing position.
If the ink bottles are laid down, ink may leak.
When refilling ink tanks, take sufficient care to prevent ink from spattering onto surroundings.
Ink may stain clothes or other belongings permanently. Washing may not remove ink stains.
Do not leave ink bottles in areas exposed to high temperature, such as near fire or a heater or in
a car. Bottles may warp and cause ink leakage or ink may become poor quality.
Do not subject ink bottles to impacts. Ink bottles may be damaged or bottle caps may come off
by such impact, and ink may leak.
Do not transfer ink to other containers. This may result in accidental ingestion, inappropriate
use, or poor ink quality.
• Moving the printer
Hold the printer by its sides and carry it with both hands.
137
General Notices
Choosing a Location
Refer to "
Specifications" in the Online manual for details on operating environment.
• Do not install the printer in a location that is unstable or subject to excessive vibration.
• Do not install the printer in locations that get very hot (direct sunlight, or close to a heating source),
very humid or dusty locations, or outdoors.
• Do not place the printer on a thick rug or carpet.
• Do not place the printer flush against a wall.
Power Supply
• Keep the area around the power outlet clear at all times so you can easily unplug the power cord if
necessary.
• Never remove the plug by pulling on the cord.
General Notices
• Do not tilt the printer, stand it on end, or turn it upside down. This may cause ink to leak.
• Do not place anything on top of the printer. Be especially careful to avoid metal objects such as
paper clips and staples, and containers holding flammable liquids such as alcohol or thinner.
• Be sure to observe the following when loading the original on the platen. Failure to observe the
following may cause the scanner to malfunction or the platen glass to break.
◦ Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
◦ Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down
the original.
138
• Modifying or dismantling the print head or ink bottles, such as by putting holes in them, could cause
the ink to leak out and cause a malfunction. We recommend that you do not modify or dismantle
them.
• Do not put the print head or ink bottles into a fire.
139
Regulatory Information
IMPORTANT SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS
When using your telephone equipment, basic safety precautions should always be followed to reduce the
risk of fire, electric shock and injury to persons, including the following:
1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or laundry
tub, in a wet basement or near a swimming pool.
2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from
lightning.
3. Do not use this product to report a gas leak in the vicinity of the leak.
"CAUTION - To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cord."
IMPORTANTES MESURES DE SÉCURITÉ
CONSERVER CES INSTRUCTIONS
Certaines mesures de sécurité doivent être prises pendant l'utilisation de matérial téléphonique afin de
réduire les risques d'incendie, de choc électrique et de blessures.
En voice quelquesunes :
1. Ne pas utiliser l'appareil près de l'eau, p.ex., près d'une baignoire, d'un lavabo, d'un évier de cuisine,
d'un bac à laver, dans un sous-sol humide ou près d'une piscine.
2. Éviter d'utiliser l'appareil pendant un orage électrique. Ceci peut présenter un risque de choc
électrique causé par la foudre.
3. Ne pas utiliser l'appareil pour signaler une fuite de gaz s'il est situé près de la fuite.
"ATTENTION - Pour réduire les risques d'incendie, utiliser uniquement des conducteurs de
télécommunications 26 AWG au de section supérleure."
Users in the U.S.A.
FCC Notice (U.S.A. Only)
For 120V, 60Hz model
Model Number: K10527 (Contains FCC Approved WLAN Module K30374)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television reception, which can be determined by turning the
140
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.
Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If
such changes or modifications should be made, you could be required to stop operation of the equipment.
Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
The equipment complies with FCC radiation exposure limits for at uncontrolled equipment. This
equipment should be installed and operated with minimum distance at least 20cm between the radiator
and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or
operated with any other antenna or transmitter.
Canon U.S.A., Inc.
One Canon Park
Melville, New York 11747
1-800-652-2666
Interference
Do not use the printer around medical equipment or other electronic devices. Signals from the printer may
interfere with the correct operation of these devices.
Pre-Installation Requirements
Order Information
When ordering service from the telephone company for this equipment, the following may be required.
Universal Service Order Code (USOC): RJ11C
The Facility Interface Code (FIC): 02LS2
Service Order Code (SOC): 9.0F
Connection of the Equipment
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.
A label on this equipment contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
The REN is used to determine the number of devices that may be connected to a telephone line.
141
Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call.
In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of
devices that may be connected to a line, as determined by the total RENs, contact the local telephone
company. The REN for this product is part of the product identifier that has the format
US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 03 is a
REN of 0.3).
A plug and jack used to connect this equipment to the premises wiring and telephone network must
comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant
telephone cord and modular plug is provided with this product. It is designed to be connected to a
compatible modular jack that is also compliant. See installation instructions for details.
Connection to party lines is subjected to state tariffs. Contact the state public utility commission, public
service commission or corporation commission for information.
If your home has specially wired alarm equipment connected to the telephone line, ensure the installation
of this equipment does not disable your alarm equipment. If you have questions about what will disable
alarm equipment, consult your telephone company or a qualified installer.
In Case of Equipment Malfunction
Should any malfunction occur which cannot be corrected by the procedures described in the Online
Manual, disconnect the equipment from the telephone line cable, turn off the power and disconnect the
power cord. The telephone line cable should not be reconnected or the main power switch turned ON until
the problem is completely resolved. Users should contact their local authorized Canon Facsimile Service
Dealer for the servicing of equipment.
Information regarding Authorized Service Facility locations can be obtained by calling the Canon
Customer Center.
Rights of the Telephone Company
If this equipment causes harm to the telephone network, the telephone company may temporarily
disconnect service. The telephone company also retains the right to make changes in facilities and
services that may affect the operation of this equipment. When such changes are necessary, the
telephone company is required to give adequate prior notice to the user. However, if advance notice is not
possible, the telephone company will notify the customer as soon as possible. Also, the customer will be
advised of his/her right to file a compliant with the FCC if he/she believes it is necessary.
Warning
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or
other electronic device to send any message via a telephone FAX machine unless such message clearly
contains in a margin at the top or bottom of each transmitted page, or on the first page of the
transmission, the date and time it is sent and an identification of the business or other entity, or other
individual sending the message and the telephone number of the sending machine or such business,
other entity, or individual.
In order to program this information into your FAX machine, you should complete the procedure to register
your name, unit's telephone number, time, and date. Refer to the Online Manual.
142
Users in Australia
5150 - 5350MHz band is indoor use only.
In Australia, use on channels 120-128 are prohibited in 5GHz Wireless LAN band.
Users in New Zealand
5150 - 5250MHz band is indoor use only.
143
WEEE (EU&EEA)
Only for European Union and EEA (Norway, Iceland and Liechtenstein)
These symbols indicate that this product is not to be disposed of with your household waste, according to
the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC) and/or national legislation
implementing those Directives. If a chemical symbol is printed beneath the symbol shown above, in
accordance with the Battery Directive, this indicates that a heavy metal (Hg = Mercury, Cd = Cadmium,
Pb = Lead) is present in this battery or accumulator at a concentration above an applicable threshold
specified in the Battery Directive. This product should be handed over to a designated collection point,
e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized
collection site for recycling waste electrical and electronic equipment (EEE) and batteries and
accumulators. Improper handling of this type of waste could have a possible impact on the environment
and human health due to potentially hazardous substances that are generally associated with EEE. Your
cooperation in the correct disposal of this product will contribute to the effective usage of natural
resources. For more information about the recycling of this product, please contact your local city office,
waste authority, approved scheme or your household waste disposal service or visit www.canon-
europe.com/weee, or www.canon-europe.com/battery.
Nur für Europäische Union und EWR (Norwegen, Island und
Liechtenstein)
Diese Symbole weisen darauf hin, dass dieses Produkt gemäß WEEE-Richtlinie (2012/19/EU; Richtlinie
über Elektro- und Elektronik-Altgeräte), Batterien-Richtlinie (2006/66/EG) und nationalen Gesetzen zur
Umsetzung dieser Richtlinien nicht über den Hausmüll entsorgt werden darf. Falls sich unter dem oben
abgebildeten Symbol ein chemisches Symbol befindet, bedeutet dies gemäß der Batterien-Richtlinie,
dass in dieser Batterie oder diesem Akkumulator ein Schwermetall (Hg = Quecksilber, Cd = Cadmium, Pb
= Blei) in einer Konzentration vorhanden ist, die über einem in der Batterien-Richtlinie angegebenen
Grenzwert liegt. Dieses Produkt muss bei einer dafür vorgesehenen Sammelstelle abgegeben werden.
Dies kann z. B. durch Rückgabe beim Kauf eines neuen ähnlichen Produkts oder durch Abgabe bei einer
autorisierten Sammelstelle für die Wiederaufbereitung von Elektro- und Elektronik-Altgeräten sowie
Batterien und Akkumulatoren geschehen. Der unsachgemäße Umgang mit Altgeräten kann aufgrund
potenziell gefährlicher Stoffe, die generell mit Elektro- und Elektronik-Altgeräten in Verbindung stehen,
negative Auswirkungen auf die Umwelt und die menschliche Gesundheit haben. Durch Ihre Mitarbeit bei
der umweltgerechten Entsorgung dieses Produkts tragen Sie zu einer effektiven Nutzung natürlicher
Ressourcen bei. Um weitere Informationen über die Wiederverwertung dieses Produkts zu erhalten,
wenden Sie sich an Ihre Stadtverwaltung, den öffentlich-rechtlichen Entsorgungsträger, eine autorisierte
Stelle für die Entsorgung von Elektro- und Elektronik-Altgeräten oder Ihr örtliches
144
Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canon-
europe.com/battery.
Union Européenne, Norvège, Islande et Liechtenstein uniquement.
Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures ménagères, comme
le spécifient la Directive européenne DEEE (2012/19/UE), la Directive européenne relative à l'élimination
des piles et des accumulateurs usagés (2006/66/CE) et les lois en vigueur dans votre pays appliquant ces
directives. Si un symbole de toxicité chimique est imprimé sous le symbole illustré ci-dessus
conformément à la Directive relative aux piles et aux accumulateurs, il indique la présence d'un métal
lourd (Hg = mercure, Cd = cadmium, Pb = plomb) dans la pile ou l'accumulateur à une concentration
supérieure au seuil applicable spécifié par la Directive. Ce produit doit être confié au distributeur à chaque
fois que vous achetez un produit neuf similaire, ou à un point de collecte mis en place par les collectivités
locales pour le recyclage des Déchets des Équipements Électriques et Électroniques (DEEE). Le
traitement inapproprié de ce type de déchet risque d'avoir des répercussions sur l'environnement et la
santé humaine, du fait de la présence de substances potentiellement dangereuses généralement
associées aux équipements électriques et électroniques. Votre entière coopération dans le cadre de la
mise au rebut correcte de ce produit favorisera une meilleure utilisation des ressources naturelles. Pour
plus d'informations sur le recyclage de ce produit, contactez vos services municipaux, votre éco-
organisme ou les autorités locales compétentes, ou consultez le site www.canon-europe.com/weee, ou
www.canon-europe.com/battery.
Uitsluitend bestemd voor de Europese Unie en EER (Noorwegen,
IJsland en Liechtenstein)
Met deze symbolen wordt aangegeven dat dit product in overeenstemming met de AEEA-richtlijn
(2012/19/EU), de richtlijn 2006/66/EG betreffende batterijen en accu's en/of de plaatselijk geldende
wetgeving waarin deze richtlijnen zijn geïmplementeerd, niet bij het normale huisvuil mag worden
weggegooid. Indien onder het hierboven getoonde symbool een chemisch symbool gedrukt staat, geeft dit
in overeenstemming met de richtlijn betreffende batterijen en accu's aan dat deze batterij of accu een
zwaar metaal bevat (Hg = kwik, Cd = cadmium, Pb = lood) waarvan de concentratie de toepasselijke
drempelwaarde in overeenstemming met de genoemde richtlijn overschrijdt. Dit product dient te worden
ingeleverd bij een hiervoor aangewezen inzamelpunt, bijv. door dit in te leveren bij een hiertoe erkend
verkooppunt bij aankoop van een gelijksoortig product, of bij een officiële inzameldienst voor de recycling
van elektrische en elektronische apparatuur (EEA) en batterijen en accu's. Door de potentieel gevaarlijke
stoffen die gewoonlijk gepaard gaan met EEA, kan onjuiste verwerking van dit type afval mogelijk
nadelige gevolgen hebben voor het milieu en de menselijke gezondheid. Uw medewerking bij het op juiste
wijze weggooien van dit product draagt bij tot effectief gebruik van natuurlijke hulpbronnen. Voor verdere
informatie over recycling van dit product kunt u contact opnemen met uw plaatselijke gemeente,
145
afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canon-
europe.com/weee, of www.canon-europe.com/battery.
Sólo para la Unión Europea y el Área Económica Europea (Noruega,
Islandia y Liechtenstein)
Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con
la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la
legislación nacional. Si aparece un símbolo químico bajo este icono, de acuerdo con la Directiva sobre
Pilas y Acumuladores, significa que la pila o el acumulador contiene metales pesados (Hg = Mercurio, Cd
= Cadmio, Pb = Plomo) en una concentración superior al límite especificado en dicha directiva. Este
producto deberá entregarse en un punto de recogida designado, por ejemplo, entregándolo en el lugar de
venta al adquirir un producto nuevo similar o en un centro autorizado para la recogida de residuos de
aparatos eléctricos y electrónicos (RAEE), baterías y acumuladores. La gestión incorrecta de este tipo de
residuos puede afectar al medio ambiente y a la salud humana debido a las sustancias potencialmente
nocivas que suelen contener estos aparatos. Su cooperación en la correcta eliminación de este producto
contribuirá al correcto aprovechamiento de los recursos naturales. Los usuarios tienen derecho a
devolver pilas, acumuladores o baterías usados sin coste alguno. El precio de venta de pilas,
acumuladores y baterías incluye el coste de la gestión medioambiental de su desecho, y no es necesario
mostrar la cuantía de dicho coste en la información y la factura suministradas a los usuarios finales. Si
desea más información sobre el reciclado de este producto, póngase en contacto con su municipio, el
servicio o el organismo encargado de la gestión de residuos domésticos o visite www.canon-europe.com/
weee, o www.canon-europe.com/battery.
Només per a la Unió Europea i a l’Espai Econòmic Europeu (Noruega,
Islàndia i Liechtenstein)
Aquests símbols indican que aquest producte no s’ha de llençar amb les escombraries de la llar, d’acord
amb la RAEE (2012/19/UE), la Directiva relativa a piles i acumuladors (2006/66/CE) i la legislació
nacional que implementi aquestes directives. Si al costat d’aquest símbol hi apareix imprès un símbol
químic, segons especifica la Directiva relativa a piles i acumuladors, significa que la bateria o
l’acumulador conté un metall pesant (Hg = mercuri, Cd = cadmi, Pb = plom) en una concentració superior
al límit aplicable especificat en la Directiva. Aquest producte s’hauria de lliurar en un dels punts de
recollida designats, com per exemple, intercanviant un per un en comprar un producte similar o lliurant-lo
en un lloc de recollida autoritzat per al reciclatge de residus d’aparells elèctrics i electrònics (RAEE) i piles
i acumuladors. La manipulació inadequada d’aquest tipus de residus podria tenir un impacte negatiu en
l’entorn i en la salut humana, a causa de les substàncies potencialment perilloses que normalment estan
associades a l'RAEE. La vostra cooperació a l’hora de rebutjar correctament aquest producte contribuirà
a la utilització efectiva dels recursos naturals. Els usuaris tenen dret a retornar les bateries o els
146
acumuladors usats sense cap càrrec. El preu de venda de les bateries i els acumuladors inclou el cost de
la gestió ambiental dels residus i no es necessari mostrar l’import d’aquest cost en aquest fullet o en la
factura que es lliuri a l’usuari final. Per a més informació sobre el reciclatge d’aquest producte, contacteu
amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei
de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.canon-europe.com/weee, o
www.canon-europe.com/battery.
Solo per Unione Europea e SEE (Norvegia, Islanda e Liechtenstein)
Questi simboli indicano che il prodotto non può essere smaltito con i rifiuti domestici, ai sensi della
Direttiva RAEE (2012/19/UE), della Direttiva sulle Batterie (2006/66/CE) e/o delle leggi nazionali che
attuano tali Direttive. Se sotto il simbolo indicato sopra è riportato un simbolo chimico, in osservanza della
Direttiva sulle batterie, tale simbolo indica la presenza di un metallo pesante (Hg = Mercurio, Cd =
Cadmio, Pb = Piombo) nella batteria o nell'accumulatore con un livello di concentrazione superiore a una
soglia applicabile specificata nella Direttiva sulle batterie. Il prodotto deve essere conferito a un punto di
raccolta designato, ad esempio il rivenditore in caso di acquisto di un nuovo prodotto simile oppure un
centro di raccolta autorizzato per il riciclaggio di rifiuti di apparecchiature elettriche ed elettroniche (RAEE)
nonché di batterie e accumulatori. Un trattamento improprio di questo tipo di rifiuti può avere
conseguenze negative sull'ambiente e sulla salute umana a causa delle sostanze potenzialmente nocive
solitamente contenute in tali rifiuti. La collaborazione dell'utente per il corretto smaltimento di questo
prodotto contribuirà a un utilizzo efficace delle risorse naturali ed eviterà di incorrere in sanzioni
amministrative ai sensi dell'art. 255 e successivi del Decreto Legislativo n. 152/06. Per ulteriori
informazioni sul riciclaggio di questo prodotto, contattare le autorità locali, l'ente responsabile della
raccolta dei rifiuti, un rivenditore autorizzato o il servizio di raccolta dei rifiuti domestici, oppure visitare il
sito www.canon-europe.com/weee, o www.canon-europe.com/battery.
Apenas para a União Europeia e AEE (Noruega, Islândia e
Liechtenstein)
Estes símbolos indicam que este produto não deve ser eliminado juntamente com o seu lixo doméstico,
segundo a Diretiva REEE de 2012/19/UE, a Diretiva de Baterias (2006/66/CE) e/ou a sua legislação
nacional que transponha estas Diretivas. Se houver um símbolo químico impresso como mostrado
abaixo, de acordo com a Diretiva de Baterias, isto indica que um metal pesado (Hg = Mercúrio, Cd =
Cádmio, Pb = Chumbo) está presente nesta pilha ou acumulador, numa concentração acima de um limite
aplicável especificado na Diretiva. Este produto deve ser entregue num ponto de recolha designado, por
exemplo num local autorizado de troca quando compra um equipamento novo idêntico, ou num local de
recolha autorizado para reciclar equipamento elétrico e eletrónico (EEE) em fim de vida, bem como pilhas
e baterias. O tratamento inadequado deste tipo de resíduos pode ter um impacto negativo no ambiente e
na saúde humana, devido a substâncias potencialmente perigosas que estão associadas com
147
equipamentos do tipo EEE. A sua cooperação no tratamento correto deste produto irá contribuir para a
utilização mais eficaz dos recursos naturais. Para obter mais informações acerca de como reciclar este
produto, por favor contacte as suas autoridades locais responsáveis pela matéria, serviço de recolha
aprovado para pilhas e baterias ou serviço de recolha de resíduos sólidos domésticos da sua
municipalidade, ou visite www.canon-europe.com/weee, ou www.canon-europe.com/battery.
Gælder kun i Europæiske Union og EØS (Norge, Island og
Liechtenstein)
Disse symboler betyder, at produktet ikke må bortskaffes sammen med dagrenovation i henhold til
WEEE-direktivet (2012/19/EU), batteridirektivet (2006/66/EF) og/eller den lokale lovgivning, som disse
direktiver er gennemført i. Hvis der i overensstemmelse med batteridirektivet er trykt et kemisk symbol
under det symbol, der er vist ovenfor, betyder det, at batteriet eller akkumulatoren indeholder tungmetaller
(Hg = kviksølv, Cd = cadmium, Pb = bly) i en koncentration, som ligger over de grænseværdier, der er
beskrevet i batteridirektivet. Produktet skal afleveres på et godkendt indsamlingssted, f.eks. i
overensstemmelse med en godkendt én-til-én-procedure, når du indkøber et nyt tilsvarende produkt, eller
på et godkendt indsamlingssted for elektronikaffald samt for batterier og akkumulatorer. Forkert
håndtering af denne type affald kan medføre negative konsekvenser for miljøet og menneskers helbred
på grund af de potentielt sundhedsskadelige stoffer, der generelt kan forefindes i elektrisk og elektronisk
udstyr. Når du foretager korrekt bortskaffelse af produktet, bidrager du til effektiv brug af
naturressourcerne. Kontakt din kommune, den lokale affaldsmyndighed, det lokale affaldsanlæg, eller
besøg www.canon-europe.com/weee, eller www.canon-europe.com/battery for at få flere oplysninger om
genbrug af dette produkt.
Μόνο για την Ευρωπαϊκή Ένωση και τον ΕΟΧ (Νορβηγία, Ισλανδία και
Λιχτενστάιν)
Αυτά τα σύμβολα υποδεικνύουν ότι αυτό το προϊόν δεν πρέπει να απορρίπτεται μαζί με τα οικιακά
απορρίμματα, σύμφωνα με την Οδηγία για τα Απόβλητα Ηλεκτρικού και Ηλεκτρονικού Εξοπλισμού
(ΑΗΗΕ) (2012/19/ΕΕ), την Οδηγία για τις Ηλεκτρικές Στήλες (2006/66/ΕΚ) ή/και την εθνική νομοθεσία που
εφαρμόζει τις Οδηγίες εκείνες. Εάν κάποιο χημικό σύμβολο είναι τυπωμένο κάτω από το σύμβολο που
φαίνεται παραπάνω, σύμφωνα με την Οδηγία για τις Ηλεκτρικές Στήλες, υποδηλώνει ότι κάποιο βαρύ
μέταλλο (Hg = Υδράργυρος, Cd = Κάδμιο, Pb = Μόλυβδος) υπάρχει στην μπαταρία ή τον συσσωρευτή σε
συγκέντρωση μεγαλύτερη από το ισχύον επίπεδο που καθορίζεται στην Οδηγία για τις Ηλεκτρικές Στήλες.
Αυτό το προϊόν πρέπει να παραδίδεται σε καθορισμένο σημείο συλλογής, π.χ. σε μια εξουσιοδοτημένη
βάση ανταλλαγής όταν αγοράζετε ένα νέο παρόμοιο προϊόν ή σε μια εξουσιοδοτημένη θέση συλλογής για
την ανακύκλωση των αποβλήτων ηλεκτρικού και ηλεκτρονικού εξοπλισμού (ΗΗE) και των ηλεκτρικών
στηλών και συσσωρευτών. Ο ακατάλληλος χειρισμός αυτού του τύπου αποβλήτων μπορεί να έχει
αρνητικό αντίκτυπο στο περιβάλλον και την υγεία του ανθρώπου, λόγω δυνητικά επικίνδυνων ουσιών που
148
γενικά συνδέονται με τον ΗΗΕ. Η συνεργασία σας για τη σωστή απόρριψη αυτού του προϊόντος θα
συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων. Για περισσότερες πληροφορίες σχετικά με
ανακύκλωση αυτού του προϊόντος, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία
απορριμμάτων, το εγκεκριμένο σχήμα ή την υπηρεσία απόρριψης οικιακών αποβλήτων ή επισκεφθείτε τη
διεύθυνση www.canon-europe.com/weee ή www.canon-europe.com/battery.
Gjelder kun den europeiske union og EØS (Norge, Island og
Liechtenstein)
Disse symbolene indikerer at dette produktet ikke skal kastes sammen med husholdningsavfall, i henhold
til WEEE-direktivet (2012/19/EU), batteridirektivet (2006/66/EF) og/eller nasjonal lov som har
implementert disse direktivene. Hvis et kjemisk symbol vises under symbolet vist ovenfor, i samsvar med
batteridirektivet, indikerer dette at et tungmetall (Hg = kvikksølv, Cd = kadmium, Pb = bly) finnes i batteriet
eller akkumulatoren i en konsentrasjon over en gjeldende øvre grense som er spesifisert i batteridirektivet.
Produktet må leveres til et dertil egnet innsamlingspunkt, det vil si på en autorisert en-til-en-basis når en
kjøper et nytt lignende produkt, eller til et autorisert innsamlingssted for resirkulering av avfall fra elektrisk
og elektronisk utstyr (EE-utstyr) og batterier og akkumulatorer. Feil håndtering av denne typen avfall kan
være miljø- og helseskadelig på grunn av potensielt skadelige stoffer som ofte brukes i EE-utstyr. Din
innsats for korrekt avhending av produktet vil bidra til effektiv bruk av naturressurser. Du kan få mer
informasjon om resirkulering av dette produktet ved å kontakte lokale myndigheter,
avfallsadministrasjonen, et godkjent program eller husholdningens renovasjonsselskap, eller gå til
www.canon-europe.com/weee, eller www.canon-europe.com/battery.
Vain Euroopan unionin sekä ETA:n (Norja, Islanti ja Liechtenstein)
alueelle.
Nämä tunnukset osoittavat, että sähkö- ja elektroniikkalaiteromua koskeva direktiivi (SER-direktiivi,
2012/19/EU), paristoista ja akuista annettu direktiivi (2006/66/EY) sekä kansallinen lainsäädäntö kieltävät
tuotteen hävittämisen talousjätteen mukana. Jos yllä olevan symbolin alapuolelle on paristodirektiivin
mukaisesti painettu kemiallisen aineen tunnus, kyseinen paristo tai akku sisältää raskasmetalleja (Hg =
elohopea, Cd = kadmium, Pb = lyijy) enemmän kuin paristodirektiivin salliman määrän. Tuote on vietävä
asianmukaiseen keräyspisteeseen, esimerkiksi kodinkoneliikkeeseen uutta vastaavaa tuotetta ostettaessa
tai viralliseen sähkö- ja elektroniikkalaiteromun tai paristojen ja akkujen keräyspisteeseen. Sähkö- ja
elektroniikkalaiteromun virheellinen käsittely voi vahingoittaa ympäristöä ja ihmisten terveyttä, koska
laitteet saattavat sisältää ympäristölle ja terveydelle haitallisia aineita. Tuotteen asianmukainen
hävittäminen säästää myös luonnonvaroja. Jos haluat lisätietoja tämän tuotteen kierrätyksestä, ota yhteys
kunnan jätehuoltoviranomaisiin tai käyttämääsi jätehuoltoyhtiöön tai käy osoitteessa www.canon-
europe.com/weee, tai www.canon-europe.com/battery.
149
Endast för Europeiska unionen och EES (Norge, Island och
Liechtenstein)
De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEE-
direktivet (2012/19/EU), batteridirektivet (2006/66/EG) och/eller nationell lagstiftning som implementerar
dessa direktiv. Om en kemisk symbol förekommer under ovanstående symbol innebär detta enligt
Batteridirektivet att en tungmetall (Hg = Kvicksilver, Cd = Kadmium, Pb = Bly) förekommer i batteriet eller
ackumulatorn med en koncentration som överstiger tillämplig gräns som anges i Batteridirektivet.
Produkten ska lämnas in på en avsedd insamlingsplats, t.ex. på en återvinningsstation auktoriserad att
hantera elektrisk och elektronisk utrustning (EE-utrustning) samt batterier och ackumulatorer eller hos
handlare som är auktoriserade att byta in varor då nya, motsvarande köps (en mot en). Olämplig
hantering av avfall av den här typen kan ha negativ inverkan på miljön och människors hälsa på grund av
de potentiellt farliga ämnen som kan återfinnas i elektrisk och elektronisk utrustning. Din medverkan till en
korrekt avfallshantering av produkten bidrar till effektiv användning av naturresurserna. Om du vill ha mer
information om var du kan lämna in den här produkten, kontakta ditt lokala kommunkontor, berörd
myndighet eller företag för avfallshantering eller se www.canon-europe.com/weee, eller www.canon-
europe.com/battery.
Pouze Evropská unie a EHP (Norsko, Island a Lichtenštejnsko)
Tento symbol znamená, že podle směrnice OEEZ (2012/19/EU), směrnice o bateriích (2006/66/ES) a/
nebo podle vnitrostátních právních prováděcích předpisů k těmto směrnicím nemá být tento výrobek
likvidován s odpadem z domácností. Je-li v souladu s požadavky směrnice o bateriích vytištěna pod výše
uvedeným symbolem chemická značka, udává, že tato baterie nebo akumulátor obsahuje těžké kovy (Hg
= rtuť, Cd = kadmium, Pb = olovo) v koncentraci vyšší, než je příslušná hodnota předepsaná směrnicí.
Tento výrobek má být vrácen do určeného sběrného místa, např. v rámci autorizovaného systému odběru
jednoho výrobku za jeden nově prodaný podobný výrobek, nebo do autorizovaného sběrného místa pro
recyklaci odpadních elektrických a elektronických zařízení (OEEZ), baterií a akumulátorů. Nevhodné
nakládání s tímto druhem odpadu by mohlo mít negativní dopad na životní prostředí a lidské zdraví,
protože elektrická a elektronická zařízení zpravidla obsahují potenciálně nebezpečné látky. Vaše
spolupráce na správné likvidaci tohoto výrobku napomůže efektivnímu využívání přírodních zdrojů.
Chcete-li získat podrobné informace týkající se recyklace tohoto výrobku, obraťte se prosím na místní
úřad, orgán pro nakládání s odpady, schválený systém nakládání s odpady či společnost zajišťující
likvidaci domovního odpadu, nebo navštivte webové stránky www.canon-europe.com/weee nebo
www.canon-europe.com/battery.
150
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein)
országaiban
Ezek a szimbólumok azt jelzik, hogy a termék hulladékkezelése a háztartási hulladéktól különválasztva,
az elektromos és elektronikus berendezések hulladékairól (WEEE) szóló (2012/19/EU) irányelvnek és az
elemekről és akkumulátorokról, valamint a hulladék elemekről és akkumulátorokról szóló (2006/66/EK)
irányelvnek megfelelően és/vagy ezen irányelveknek megfelelő helyi előírások szerint történik.
Amennyiben a fent feltüntetett szimbólum alatt egy vegyjel is szerepel, az elemekről és akkumulátorokról
szóló irányelvben foglaltak értelmében ez azt jelzi, hogy az elem vagy az akkumulátor az irányelvben
meghatározott határértéknél nagyobb mennyiségben tartalmaz nehézfémet (Hg = higany, Cd = kadmium,
Pb = ólom). E terméket az arra kijelölt gyűjtőhelyre kell juttatni – pl. hasonló termék vásárlásakor a régi
becserélésére vonatkozó hivatalos program keretében, vagy az elektromos és elektronikus berendezések
(EEE) hulladékainak gyűjtésére, valamint a hulladék elemek és hulladék akkumulátorok gyűjtésére kijelölt
hivatalos gyűjtőhelyre. Az ilyen jellegű hulladékok nem előírásszerű kezelése az elektromos és
elektronikus berendezésekhez (EEE) általánosan kapcsolható potenciálisan veszélyes anyagok révén
hatással lehet a környezetre és az egészségre. E termék megfelelő leselejtezésével Ön is hozzájárul a
természeti források hatékony használatához. A termék újrahasznosítását illetően informálódjon a helyi
polgármesteri hivatalnál, a helyi közterület-fenntartó vállalatnál, a hivatalos hulladéklerakó telephelyen
vagy a háztartási hulladék begyűjtését végző szolgáltatónál, illetve látogasson el a www.canon-
europe.com/weee, vagy www.canon-europe.com/battery internetes oldalra.
Tylko dla krajów Unii Europejskiej oraz EOG (Norwegia, Islandia i
Liechtenstein)
Te symbole oznaczają, że produktu nie należy wyrzucać razem z odpadami gospodarstwa domowego,
zgodnie z dyrektywą WEEE w sprawie zużytego sprzętu elektrycznego i elektronicznego (2012/19/UE) lub
dyrektywą w sprawie baterii (2006/66/WE) bądź przepisami krajowymi wdrażającymi te dyrektywy. Jeśli
pod powyższym symbolem znajduje się symbol chemiczny, zgodnie z dyrektywą w sprawie baterii
oznacza to, że bateria lub akumulator zawiera metal ciężki (Hg = rtęć, Cd = kadm, Pb = ołów) w stężeniu
przekraczającym odpowiedni poziom określony w dyrektywie w sprawie baterii. Użytkownicy baterii i
akumulatorów mają obowiązek korzystać z dostępnego programu zwrotu, recyklingu i utylizacji baterii
oraz akumulatorów. Niewłaściwe postępowanie z tego typu odpadami może mieć wpływ na środowisko i
zdrowie ludzi ze względu na substancje potencjalnie niebezpieczne, związane ze zużytym sprzętem
elektrycznym i elektronicznym. Państwa współpraca w zakresie właściwej utylizacji tego produktu
przyczyni się do efektywnego wykorzystania zasobów naturalnych. W celu uzyskania informacji o
sposobie recyklingu tego produktu prosimy o kontakt z właściwym urzędem miejskim lub zakładem
gospodarki komunalnej bądź zapraszamy na stronę www.canon-europe.com/weee, lub www.canon-
europe.com/battery.
151
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a
Lichtenštajnsko)
Tieto symboly označujú, že podľa Smernice o odpade z elektrických a elektronických zariadení (OEEZ)
2012/19/EÚ, Smernice o batériách (2006/66/ES) a podľa platnej legislatívy Slovenskej republiky sa tento
produkt nesmie likvidovať spolu s komunálnym odpadom. Ak je chemická značka vytlačená pod vyššie
uvedeným symbolom, znamená to, že táto batéria alebo akumulátor obsahuje ťažký kov (Hg = ortuť, Cd =
kadmium, Pb = olovo) v koncentrácii vyššej, ako je príslušná povolená hodnota stanovená v Smernici o
batériách. Produkt je potrebné odovzdať do určenej zberne, napr. prostredníctvom výmeny za kúpu
nového podobného produktu, alebo na autorizované zberné miesto, ktoré spracúva odpad z elektrických
a elektronických zariadení (EEZ), batérií a akumulátorov. Nesprávna manipulácia s takýmto typom
odpadu môže mať negatívny vplyv na životné prostredie a ľudské zdravie, pretože elektrické a
elektronické zariadenia obsahujú potenciálne nebezpečné látky. Spoluprácou na správnej likvidácii tohto
produktu prispejete k účinnému využívaniu prírodných zdrojov. Ďalšie informácie o recyklácii tohto
produktu získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od
spoločnosti, ktorá zaisťuje likvidáciu komunálneho odpadu. Viac informácií nájdete aj na webovej stránke:
www.canon-europe.com/weee, alebo www.canon-europe.com/battery.
Üksnes Euroopa Liit ja EMP (Norra, Island ja Liechtenstein)
Antud sümbolid viitavad sellele, et vastavalt elektri- ja elektroonikaseadmete jäätmeid käsitlevale
direktiivile (2012/19/EL), patareisid ja akusid ning patarei- ja akujäätmeid käsitlevale direktiivile
(2006/66/EÜ) ja/või nimetatud direktiive rakendavatele riiklikele õigusaktidele ei või seda toodet koos
olmejäätmetega ära visata. Kui keemiline sümbol on trükitud eespool toodud sümboli alla, siis tähendab
see, et antud patareis või akus leiduva raskemetalli (Hg = elavhõbe, Cd = kaadmium, Pb = plii)
kontsentratsioonitase on kõrgem kui patareisid ja akusid ning patarei- ja akujäätmeid käsitlevas direktiivis
sätestatud piirmäär. Antud tootest tekkinud jäätmed tuleb anda vastavasse kogumispunkti, nt
müügipunkti, mis on volitatud üks ühe vastu vahetama, kui ostate uue sarnase toote, või vastavasse
elektri- ja lektroonikaseadmete jäätmete ning patareide ja akude ümbertöötlemiseks mõeldud
kogumispunkti. Antud liiki jäätmete vale käitlemine võib kahjustada keskkonda ja inimeste tervist elektri- ja
elektroonikajäätmetes tavaliselt leiduvate potentsiaalselt ohtlike ainete tõttu. Antud tootest tekkinud
jäätmete nõuetekohase kõrvaldamisega aitate kasutada loodusvarasid efektiivselt. Täiendava teabe
saamiseks elektri- ja elektroonikaseadmetest tekkinud jäätmete ning patarei- ja akujäätmete tagastamise
ja ümbertöötlemise kohta võtke ühendust kohaliku omavalitsusega, asjakohase valitsusasutusega,
asjakohase tootjavastutusorganisatsiooniga või olmejäätmete käitlejaga. Lisateavet leitate ka Interneti-
leheküljelt www.canon-europe.com/weee või www.canon-europe.com/battery.
152
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai)
Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu
atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem,
ar ko atceļ Direktīvu 91/157/EEK, un vietējiem tiesību aktiem šo izstrādājumu nedrīkst izmest kopā ar
sadzīves atkritumiem. Ja zem iepriekš norādītā simbola ir uzdrukāts ķīmiskais simbols, saskaņā ar
direktīvu par baterijām un akumulatoriem tas nozīmē, ka šīs baterijas vai akumulatori satur smagos
metālus (Hg = dzīvsudrabs, Cd = kadmijs, Pb = svins) un to koncentrācijas līmenis pārsniedz direktīvā par
baterijām un akumulatoriem minēto piemērojamo slieksni. Šis izstrādājums ir jānodod piemērotā
savākšanas vietā, piemēram, apstiprinātā veikalā, kur iegādājaties līdzīgu jaunu produktu un atstājat
veco, vai apstiprinātā vietā izlietotu elektrisko un elektronisko iekārtu un bateriju un akumulatoru
pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi un cilvēka veselību tādu
iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un elektroniskajās iekārtās. Jūsu atbalsts pareizā
šāda veida atkritumu apsaimniekošanā sekmēs efektīvu dabas resursu izmantošanu. Lai saņemtu
pilnīgāku informāciju par šāda veida izstrādājumu nodošanu otrreizējai pārstrādei, sazinieties ar vietējo
pašvaldību, atkritumu savākšanas atbildīgo dienestu, pilnvaroto organizāciju vai iestādi, kas veic sadzīves
atkritumu apsaimniekošanu, vai apmeklējiet tīmekļa vietni www.canon-europe.com/weee, vai www.canon-
europe.com/battery.
Tik Europos Sąjungai ir EEE (Norvegijai, Islandijai ir Lichtenšteinui)
Šie simboliai reiškia, kad šio gaminio negalima išmesti į buitines atliekas, kaip reikalaujama WEEE
Direktyvoje (2012/19/ES) ir Baterijų direktyvoje (2006/66/EB) ir (ar) jūsų šalies nacionaliniuose
įstatymuose, kuriais šios Direktyvos yra įgyvendinamos. Jeigu cheminio ženklo simbolis yra nurodytas
žemiau šio ženklo, tai reiškia, kad vadovaujantis Baterijų direktyvą, baterijų ar akumuliatorių sudėtyje yra
sunkiųjų metalų (Hg = gyvsidabrio, Cd = kadmio, Pb = švino), kurių koncentracija viršija Baterijų
direktyvoje nurodytas leistinas ribas. Šį gaminį reikia pristatyti į specialųjį surinkimo punktą, pavyzdžiui,
mainais, kai jūs perkate naują panašų gaminį, arba į specialiąją surinkimo vietą, kurioje perdirbamos
elektrinės ir elektroninės įrangos atliekos bei naudotos baterijos ir akumuliatoriai. Dėl netinkamo šio tipo
atliekų tvarkymo gali nukentėti aplinka ir iškilti grėsmė žmogaus sveikatai dėl galimai kenksmingų
medžiagų, iš esmės susijusių su elektrine ir elektronine įranga. Bendradarbiaudami ir teisingai
utilizuodami šiuos gaminius, jūs padėsite efektyviai naudoti gamtinius išteklius. Daugiau informacijos apie
gaminio perdirbimą jums gali suteikti vietinis biuras, atliekų tvarkymo bendrovė, sertifikuoti organai ar
buitinių atliekų surinkimo įmonės. Taip pat siūloma apsilankyti interneto svetainėje www.canon-
europe.com/weee, arba www.canon-europe.com/battery.
153
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn)
Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali
nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki. Če
je pod zgoraj prikazanim simbolom natisnjen kemijski simbol, to v skladu z Direktivo pomeni, da je v tej
bateriji ali akumulatorju prisotna težka kovina (Hg = živo srebro, Cd = kadmij, Pb = svinec), in sicer v
koncentraciji, ki je nad relevantno mejno vrednostjo, določeno v Direktivi. Ta izdelek je potrebno odnesti
na izbrano zbirno mesto, t. j. pooblaščeno trgovino, kjer ob nakupu novega (podobnega) izdelka vrnete
starega, ali na pooblaščeno zbirno mesto za ponovno uporabo odpadne električne in elektronske opreme
(EEO) ter baterij in akumulatorjev. Neustrezno ravnanje s to vrsto odpadkov lahko negativno vpliva na
okolje in človeško zdravje zaradi potencialno nevarnih snovi, ki so pogosto povezane z EEO. Vaše
sodelovanje pri pravilnem odlaganju tega izdelka predstavlja pomemben prispevek k smotrni izrabi
naravnih virov. Za več informacij o ponovni uporabi tega izdelka se obrnite na lokalen mestni urad,
pristojno službo za odpadke, predstavnika pooblaščenega programa za obdelavo odpadkov ali na lokalno
komunalo. Lahko pa tudi obiščete našo spletno stran www.canon-europe.com/weee, ali www.canon-
europe.com/battery.
Само за Европейския съюз и ЕИП (Норвегия, Исландия и
Лихтенщайн)
Тези символи показват, че този продукт не трябва да се изхвърля заедно с битовите отпадъци
съгласно Директивата за ИУЕЕО (2012/19/ЕC), Директивата за батерии (2006/66/ЕО) и/или Вашето
национално законодателство, прилагащо тези Директиви. Ако под показания горе символ е
отпечатан символ за химически елемент, съгласно разпоредбите на Директивата за батерии, този
втори символ означава наличието на тежък метал (Hg = живак, Cd = кадмий, Pb = олово) в
батерията или акумулатора в концентрация над указаната граница за съответния елемент в
Директивата. Този продукт трябва да бъде предаден в предназначен за целта пункт за събиране,
например на база размяна, когато купувате нов подобен продукт, или в одобрен събирателен пункт
за рециклиране на излязло от употреба електрическо и електронно оборудване (ИУЕЕО), батерии
и акумулатори. Неправилното третиране на този тип отпадъци може да доведе до евентуални
отрицателни последствия за околната среда и човешкото здраве поради потенциално опасните
вещества, които обикновено са свързани с ЕЕО. В същото време Вашето съдействие за
правилното изхвърляне на този продукт ще допринесе за ефективното използване на природните
ресурси. За повече информация относно това къде можете да предадете за рециклиране на този
продукт, моля свържете се с Вашите местни власти, с органа, отговорен за отпадъците, с
одобрената система за ИУЕЕО или с Вашата местна служба за битови отпадъци, или посетете
www.canon-europe.com/weee, или www.canon-europe.com/battery.
154
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi
Liechtenstein)
Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, în
conformitate cu Directiva DEEE (2012/19/UE), Directiva referitoare la baterii (2006/66/CE) şi/sau legile
dvs. naţionale ce implementează aceste Directive. Dacă un simbol chimic este imprimat sub simbolul de
mai sus, în conformitate cu Directiva referitoare la baterii, acest simbol indică prezenţa în baterie sau
acumulator a unui metal greu (Hg = Mercur, Cd = Cadmiu, Pb = Plumb) într-o concentraţie mai mare
decât pragul admis specificat în Directiva referitoare la baterii. Acest produs trebuie înmânat punctului de
colectare adecvat, ex: printr-un schimb autorizat unu la unu atunci când cumpăraţi un produs nou similar
sau la un loc de colectare autorizat pentru reciclarea reziduurilor de echipament electric şi electronic
(EEE) şi baterii şi acumulatori. Administrarea neadecvată a acestui tip de deşeuri, ar putea avea un
impact asupra mediului şi asupra sănătăţii umane datorită substanţelor cu potenţial de risc care sunt în
general asociate cu EEE. Cooperarea dvs. în direcţia reciclării corecte a acestui produs va contribui la o
utilizare eficientă a resurselor naturale. Pentru mai multe informaţii despre reciclarea acestui produs, vă
rugăm să contactaţi biroul dvs. local, autorităţile responsabile cu deşeurile, schema aprobată sau serviciul
dvs. responsabil cu deşeurile menajere sau vizitaţi-ne la www.canon-europe.com/weee, sau www.canon-
europe.com/battery.
Samo za Europsku uniju i EEA (Norveška, Island i Lihtenštajn)
Oznaka pokazuje da se ovaj proizvod ne smije odlagati s komunalnim i ostalim vrstama otpada, u skladu
s direktivom WEEE (2012/19/EC), Direktivom o baterijama (2006/66/EC) i Pravilnikom o gospodarenju
otpadnim baterijama i akumulatorima te Pravilnikom o gospodarenju otpadnim električnim i elektroničkim
uređajima i opremom. Ako je ispod prethodno prikazane oznake otisnut kemijski simbol, u skladu s
Direktivom o baterijama, to znači da se u ovoj bateriji ili akumulatoru nalazi teški metal (Hg = živa, Cd =
kadmij, Pb = olovo) i da je njegova koncentracija iznad razine propisane u Direktivi o baterijama. Ovaj bi
proizvod trebalo predati ovlašenom skupljaču EE otpada ili prodavatelju koji je dužan preuzeti otpadni
proizvod po sistemu jedan za jedan, ukoliko isti odgovara vrsti te je obavljao primarne funkcije kao i
isporučena EE oprema. Otpadne baterije i akumulatori predaju se ovlaštenom skupljaču otpadnih baterija
ili akumulatora ili prodavatelju bez naknade i obveze kupnje za krajnjeg korisnika. Neodgovarajuće
rukovanje ovom vrstom otpada može utjecati na okoliš i ljudsko zdravlje zbog potencijalno opasnih
supstanci koje se najčešće nalaze na takvim mjestima. Vaša suradnja u pravilnom zbrinjavanju ovog
proizvoda pridonijet će djelotvornom iskorištavanju prirodnih resursa. Dodatne informacije o recikliranju
ovog proizvoda zatražite od svog lokalnog gradskog ureda, službe za zbrinjavanje otpada, odobrenog
programa ili komunalne službe za uklanjanje otpada ili pak na stranicama www.canon-europe.com/weee
ili www.canon-europe.com/battery.
155
Korisnici u Srbiji
Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa
WEEE Direktivom (2012/19/EU), Direktivom o baterijama (2006/66/EC) i nacionalnim zakonima. Ukoliko
je ispod gore navedenog simbola odštampan hemijski simbol, u skladu sa Direktivom o baterijama, ovaj
simbol označava da su u ovoj bateriji ili akumulatoru prisutni teški metali (Hg – živa, Cd – kadmijum, Pb -
olovo) u koncentracijama koje premašuju prihvatljivi prag naveden u Direktivi o baterijama. Ovaj proizvod
treba predati određenom centru za prikupljanje, npr. po principu „jedan-za-jedan“ kada kupujete sličan
novi proizvod, ili ovlašćenom centru za prikupljanje za reciklažu istrošene električne i elektronske opreme
(EEE), baterija i akumulatora. Nepravilno rukovanje ovom vrstom otpada može imati negativne posledice
po životnu sredinu i ljudsko zdravlje usled potencijalno opasnih materijala koji se uglavnom vezuju za
EEE. Vaša saradnja na ispravnom odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih
resursa. Više informacija o tome kako možete da reciklirate ovaj proizvod potražite od lokalnih gradskih
vlasti, komunalne službe, odobrenog plana reciklaže ili servisa za odlaganje kućnog otpada, ili posetite
stranicu www.canon-europe.com/weee, ili www.canon-europe.com/battery.
156
Legal Restrictions on Scanning/Copying
Scanning, printing, copying, or modifying copies of the following may be punishable under law.
This list is non-exhaustive. When in doubt, check with a local legal representative.
• Paper money
• Money orders
• Certificates of deposit
• Postage stamps (canceled or uncanceled)
• Identification badges or insignia
• Selective service or draft papers
• Checks or drafts issued by governmental agencies
• Motor vehicle licenses and certificates of title
• Traveler's checks
• Food stamps
• Passports
• Immigration papers
• Internal revenue stamps (canceled or uncanceled)
• Bonds or other certificates of indebtedness
• Stock certificates
• Copyrighted works or works of art, without the owner's consent
158
Printer Handling Precautions
Be careful not to let anything get inside the document output slot. It may cause damage.
159
Transporting Your Printer
When relocating the printer for changing your living place, make sure of the following.
Important
• You cannot take ink out of ink tanks.
• Check if the tank cap is completely inserted. If the ink tank cover is not completely closed, insert the
tank cap properly.
• Prepare for transporting the printer with the print head attached. This allows the printer to automatically
cap the print head, thus preventing it from drying.
• Do not remove the print head. Ink may leak.
• If ink stains the inside of the printer, wipe them using a soft cloth dampened with water.
• When transporting the printer, pack the printer in a plastic bag so that ink does not leak.
• Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient
protective material to ensure safe transport.
• Do not tilt the printer. Ink may leak.
• When a shipping agent is handling transport of the printer, have its box marked "THIS SIDE UP" to
keep the printer with its bottom facing down. Mark also with "FRAGILE" or "HANDLE WITH CARE".
• Please handle with care and ensure the box remains flat and NOT turned upside down or on its side, as
the printer may be damaged and ink in the printer may leak.
1. Select
(Setup) on HOME screen.
Using Touch Screen
The setup menu screen will appear.
2. Select Maintenance.
The Maintenance screen will appear.
160
3. Select Transport mode.
4. Confirm the message, then select Yes.
The mode is shifted to the transfer mode.
When it is completed, the power is turned off automatically.
5. Check that ON lamp is off and unplug power cord.
Important
• Do not unplug the printer while the ON lamp is lit or flashing, as it may cause malfunction or
damage to the printer, making the printer unable to print.
6. Close the paper output tray.
7. Retract paper support, then close the rear tray cover.
8. Unplug the printer cable from the computer and from the printer, then unplug the power
cord from the printer.
9. Use adhesive tape to secure all the covers on the printer to keep them from opening during
transportation. Then pack the printer in the plastic bag.
Close and seal the opening of the bag with an object such as tape so as not to leak ink.
10. Attach the protective material to the printer when packing the printer in the box.
Important
• Carry the printer as shown in the illustration below. If you hold the cassette when carrying, the cassette
may come off from the printer.
161
162
When Repairing, Lending, or Disposing of the Printer
If you have entered personal data, passwords and/or other security settings on the printer, such information
may be stored in the printer.
When sending the printer for repair, lending or transferring the printer to another person, or disposing of the
printer, please be sure to follow the steps below in order to delete such information and prevent third parties
from accessing it.
• Select
(Setup) on HOME screen and select Printer settings > Reset settings > Reset all >
Yes.
For printers with fax capabilities, user information and speed dial numbers can be backed up to a computer
by utilizing the Speed Dial Utility2 software before resetting the printer or deleting data. Backed up data can
be restored to the repaired printer or another Canon printer.
Registering Recipients Using Speed Dial Utility2 (Windows)
Registering Recipients Using Speed Dial Utility2 (macOS)
163
Keeping Print Quality High
The key to printing with the optimal printing quality is to prevent the print head from drying or clogging.
Always observe the following rules for optimal printing quality.
Note
• Depending on the type of paper, ink may blur if you trace the printed area with a highlight pen or paint-
stick, or bleed if water or sweat comes in contact with the printed area.
Never unplug the power cord until the power is turned off!
If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to
prevent from drying. If you unplug the power cord from the wall outlet before the ON lamp is turned off, the
print head will not be capped properly and this will cause drying or clogging.
When
unplugging the power cord, check that the ON lamp is not lit.
Important
• Unplugging the printer will erase all documents in the printer's memory. Send faxes, print documents,
or save jobs to a USB flash drive as needed before unplugging the printer.
Print periodically!
Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time, even if it is
capped, the print head too, may become dried or clogged if the printer has not been used for a long time.
We recommend you to use the printer at least once a month.
164
Front View
A: Paper Support
Extend to load paper in the rear tray.
B: Rear Tray Cover
Open to load paper in the rear tray.
C: Rear Tray
Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same
time, and fed automatically one sheet at a time.
Loading Paper in the Rear Tray
Loading Envelopes in Rear Tray
D: Paper Guides
Align with both sides of the paper stack.
E: Paper Guides
Align with right/left/front sides of the paper stack.
F: Cassette 1
Load A4, B5, A5, or Letter-sized plain paper into the cassette, and insert it into the printer.
Loading Paper in the Cassette
G: Cassette 2
Load A4 or Letter-sized plain paper into the cassette, and insert it into the printer.
Loading Paper in the Cassette
H: Paper Output Tray
Printed paper is ejected. Pull out it before printing.
167
I: Operation Panel
Use to change the settings of the printer or to operate it.
Operation Panel
J: ADF (Auto Document Feeder)
Load a document here. The documents loaded in the document tray are scanned automatically one
sheet at a time.
Loading Documents in the ADF (Auto Document Feeder)
K: Document Feeder Cover
Open when clearing jammed documents.
L: Document Tray
Open to load a document in the ADF. You can load two or more sheets of document of the same size
and thickness. Load the document with the side you want to scan facing up.
M: Document Output Slot
Documents scanned from the ADF are delivered here.
N: Document Stopper
Open the original stopper to support the ejected original.
O: Document Guide
Adjust this guide to match the width of document in the ADF.
168
Rear View
A: USB Port
Plug in the USB cable to connect the printer with a computer.
B: Wired LAN Connector
Plug in the LAN cable to connect the printer to a LAN.
C: External Device Jack
Connect an external device such as telephone or answering device.
D: Telephone Line Jack
Connect the telephone line.
E: Power Cord Connector
Plug in the supplied power cord.
F: Rear Cover
Detach when removing jammed paper.
G: Transport Unit Cover
Open when removing jammed paper.
H: Maintenance Cover
Open when replacing the maintenance cartridge.
I: Maintenance Cartridge
Absorbs ink used for cleaning.
Note
• For details on replacing an maintenance cartridge, see
Replacing Maintenance Cartridge.
170
Important
• Do not touch the metal casing.
• Do not plug in or unplug the USB cable while the printer is printing or scanning with the computer. This
can cause trouble.
171
Inside View
A: Scanning Unit / Cover
Scans originals. Open to refill ink tanks and to remove jammed paper.
B: Ink Tank Covers
Open to refill ink tanks.
C: Tank Caps
Open to refill ink tanks.
D: Ink Tanks
The black ink tank is on the left, and the color ink tanks (cyan, magenta, and yellow) are on the right.
If any ink levels are low, refill the low tanks.
Refilling Ink Tanks
E: Upper Limit Line
Indicates the maximum capacity of the ink.
F: Single Dot
Indicates the amount of ink required when performing ink flush.
G: Lower Limit Line
Indicates the lower limit of the sufficient amount of ink to print. Refill the ink tank before the amount of
ink is below this line.
172
H: Ink Valve Lever
Operate when transporting a printer.
Repairing Your Printer
I: Print Head Holder
The print head is pre-installed.
173
Operation Panel
A: ON button
Turns the printer on or off. Lights after flashing when the power is turned on. Before turning on the
power, make sure that the document cover is closed.
Turning the Printer On and Off
B: ON lamp
Remains lit after flashing when the printer is turned on.
C: Touch Screen
Displays messages, menu items, and operating status. Touch the screen lightly with your finger to
select a menu item or button.
Using Touch Screen
D: Stop button
Cancels printing, copying, scanning, or faxing in progress.
E: Black button
Starts black-and-white copying, scanning, or faxing.
F: Color button
Starts color copying, scanning, or faxing.
G: Alarm lamp
Lights up or flashes in case of errors.
H: FAX Memory lamp
When lit, indicates that there are received or unsent documents in the printer's memory.
I: HOME button
Used to display the HOME screen.
Using Touch Screen
174
J: Back button
Returns to the previous screen.
175
Checking that Power Is On
The ON lamp is lit when the printer is turned on.
Even if the touch screen is off, if the ON lamp is lit, the printer is on.
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
• The touch screen display will turn off if the printer is not operated for about 5 minutes. To restore the
display, touch the touch screen. The display is also activated again when a fax is received or an original
is printed from a computer.
177
Turning the Printer On and Off
Turning on the printer
Press the ON button to turn on the printer.
The ON lamp flashes and then remains lit.
Checking that Power Is On
Note
• It may take a while for the printer to start printing immediately after you turn on the printer.
• If an error message is displayed on the touch screen, see
When Error Occurred.
• You can set the printer to automatically turn on when a print or scan operation is performed from a
computer connected by USB cable or wireless network. This feature is set to off by default.
From the printer
ECO settings
From the computer
For Windows:
Managing the Printer Power
For macOS:
Managing the Printer Power
Turning off the printer
Press the ON button to turn off the printer.
When the ON lamp stops flashing, the printer is turned off.
178
Important
• When you
unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is
off.
Note
• You can set the printer to automatically turn off when no operations are performed or no print jobs
are sent to the printer for a certain interval. This feature is set to on by default.
From the printer
ECO settings
From the computer
For Windows:
Managing the Printer Power
For macOS:
Managing the Printer Power
179
Checking the Power Plug/Power Cord
Check the power plug/power cord once a month to confirm that it does not have anything unusual described
below.
• The power plug/power cord is hot.
• The power plug/power cord is rusty.
• The power plug/power cord is bent.
• The power plug/power cord is worn.
• The power plug/power cord is split.
Caution
• If you find anything unusual with the power plug/power cord described above,
unplug the power cord
and contact your nearest Canon service center to request a repair. Using the printer with one of the
unusual conditions above may cause a fire or an electric shock.
180
Unplugging the Printer
To unplug the power cord, follow the procedure below.
Important
• When you unplug the power cord, press the ON button, then confirm that the ON lamp is off.
Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print
head and print quality may be reduced.
• Unplugging the printer will erase all documents in the printer's memory. Send faxes, print documents,
save jobs to a USB flash drive, or forward to the shared folder on the computer as needed before
unplugging the printer.
1. Press the ON button to turn the printer off.
2. Confirm that the ON lamp is off.
3. Unplug the power cord.
181
The specification of the power cord differs depending on the country or region of use.
182
Using Touch Screen
The HOME screen on the touch screen appears when the printer is turned on.
Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, and
other functions.
HOME Screen
Basic Operation of the touch screen
HOME Screen
The HOME screen consists of the two screens.
The screen can be switched by flicking left or right.
A: Basic menu
Select to copy or scan using the operation panel. After selecting a basic menu, the particular menus
are displayed.
B: Network
Displays the current network status. Select to display the basic network information or to change the
network settings.
The icon differs depending on the network of use or the network status.
Wi-Fi is enabled and the printer is connected to the wireless router.
Note
• Depending on the signal state, the icon will change.
(Signal strength: 81 % or more): You can use the printer over Wi-Fi without any problems.
(Signal strength: 51 % or more): The problem such as the printer cannot print may occur
according to the network status. We recommend placing the printer near the wireless router.
183
(Signal strength: 50 % or less): The problem such as the printer cannot print may occur.
Place the printer near the wireless router.
Wi-Fi is enabled but the printer is not connected to the wireless router.
Wireless Direct is enabled.
Network is disabled.
C: Wireless connect
Select to connect the printer to a smartphone/tablet over Wi-Fi through Easy wireless connect.
Tap this button to display a confirmation screen for starting a connection. Touch and hold this button
to switch to the standby mode for Easy wireless connect.
Easy wireless connect
D: Setup
Displays the printer's setting menus or the maintenance menus.
(NEW) appears when there is an update notification or information from PIXMA/MAXIFY
Cloud Link.
Firmware update
Using PIXMA/MAXIFY Cloud Link
E: Hint
Displays quick guides about such procedures as loading paper and troubleshooting and such
information as estimated ink level and system information.
Note
• For details on how to change settings, refer to
Changing Settings from Operation Panel.
Basic Operation of the touch screen
Touch the touch screen lightly with your finger tip or move your finger to access various functions or
settings.
Important
• When operating the touch screen, make sure to avoid the followings, which may cause the printer to
malfunction or damage the printer.
Strongly pressing the touch screen.
Pressing the touch screen with other than your finger (especially with sharpened tips, such as
on ballpoint pens, pencils, or nails).
Touching the touch screen with wet or dirty hands.
184
Placing any objects on the touch screen.
• Do not attach a protective sheet on the touch screen. Removing it may damage the touch screen.
Tap
Touch lightly with your finger tip and immediately release.
Use to select an item or photo on the screen.
Touch
Touch lightly with your finger tip.
To move forward (or go back) menus or photos continuously, keep touching the forward (or back) mark.
Flick
Flick your finger on the screen up, down, left, or right.
Use to switch menus or move forward or backward through photos.
Drag
While lightly touching the screen, move your finger up, down, left, or right.
185
Use to view lists of items or move sliders.
186
Managing the Printer Power
Printer power supply is operated from Remote UI.
Power control settings
Power control settings allow you to set Auto power off and Auto power on.
Auto power off is the function wherein the printer automatically turns itself off, when data is not sent or the
printer remains inactive for a certain period.
The Auto power on function automatically turns on the printer when data is received.
1. Selecting Printer settings from
Remote UI
2. Click Power control settings
3. Select Use auto power control, and then click OK
4. Check the displayed message and click OK
5. Complete the following settings:
Auto power off
Specify the time from the list. Printer automatically turns itself off, when data is not sent within the
specified time or the printer has remained inactive.
Auto power on
When you check this check box, the printer automatically turns itself on when data is sent.
6. Apply the settings
Click OK.
The printer will operate with the changed settings hereafter.
189
Changing the Printer Operation Mode
If necessary, switch between various modes of printer operation.
1. Check whether the printer is on and select Printer settings from
Remote UI
2. If necessary, complete the following settings:
Print settings - Prevent paper abrasion
The printer can increase the gap between the print head and the paper during high-density printing
to prevent paper abrasion.
Check this check box to prevent paper abrasion.
Custom settings - Detect paper setting mismatch
If the check box is deselected, at the time of printing from PC, you can continue to print without the
message display even if the paper settings set in the Print dialog differs from the paper information
registered to the printer.
Ink drying wait time
You can set the length of the printer rest time until printing of the next page begins. The wait time
becomes longer as the value set in the list increases, and shorter as the value decreases.
If the paper gets stained because the next page is ejected before the ink on the printed page dries,
increase the ink drying wait time.
3. Apply the settings
Click OK.
The printer operates with the modified settings hereafter.
190
Changing Settings from Operation Panel
Changing Settings from Operation Panel
Setting Items on Operation Panel
FAX settings
Print settings
LAN settings
Other printer settings
Rearrange home screen icons
Language selection
Firmware update
Administrator password settings
User management settings
Reset setting
Feed settings
Web service setup
ECO settings
Quiet setting
System information
Job management
Registering Favorite Settings (My Presets)
Checking the Total Number of Uses of Printer
191
Changing Settings from Operation Panel
This section describes the procedure to change the settings in the Device settings screen, taking the steps
to specify Prevent paper abrasion as an example.
1.
Check that printer is turned on.
2. Select (Setup) on the HOME screen.
Using Touch Screen
3. Select Device settings.
The Device settings screen is displayed.
4. Select a setting item to adjust.
The setting screen for the selected item is displayed.
5. Select a setting item.
6. Select a setting to specify.
192
Setting Items on Operation Panel
Note
• The administrator password is required to change the settings of some setting items if it is enabled to
change the settings on the operation panel using the administrator password.
Items for Printer
FAX settings
Other printer settings
Rearrange home screen icons
Language selection
Web service setup
ECO settings
Quiet setting
Registering Favorite Settings (My Presets)
Items for Paper/Printing
Print settings
Feed settings
Items for Maintenance/Management
LAN settings
Firmware update
Administrator password settings
User management settings
Reset setting
System information
Job management
Checking the Total Number of Uses of Printer
194
FAX settings
Important
• This setting item is for the administrator.
FAX user settings
Advanced FAX settings
Auto print settings
Auto save setting
Security control
Easy setup
Note
• Before changing the settings, you can confirm the current settings by printing USER'S DATA LIST.
Summary of Reports and Lists
FAX user settings
• User information settings
Registers your name and fax/telephone number printed on sent faxes.
Registering User Information
• Telephone line type (Country or region of purchase other than China)
Selects the telephone line type setting for the printer.
Setting Telephone Line Type
Note
• This setting may not be available depending on the country or region of purchase.
• Telephone line auto selection (China only)
If you select ON, the telephone line type is selected automatically.
If you select OFF, you can select the telephone line type manually.
Setting Telephone Line Type
Advanced FAX settings
• Error reduction setting (VoIP)
If you select Reduce, it may be possible to reduce the incidence of communication errors when
connecting to internet line such as IP phone.
Note
• When Reduce is selected, V.34 (Super G3) can not be used. Communication time generally
becomes longer than when communicating with V.34 (super G3).
• This setting has priority even if you select 33600 bps for TX start speed or RX start speed.
195
• Auto redial
Enables/disables automatic redialing.
If you select ON, you can specify the maximum number of redial attempts and the length of time the
printer waits between redial attempts.
• Dial tone detect
Avoids mistransmission when reception and transmission occur at the same time.
If you select ON, the printer transmits the fax after confirming the dial tone.
Note
• This setting may not be available depending on the country or region of purchase.
• Pause time settings
Sets the length of pause time for each when you enter "P" (pause).
• TTI position
Selects the position of the sender information (outside or inside the image area).
• Remote RX
Enables/disables remote reception.
If you select ON, you can specify the remote reception ID.
Remote Reception
• Color transmission
When faxing color documents using the ADF, selects whether to convert them into black & white data
if the recipient's fax device does not support color faxing.
If you select Disconnect, the printer does not send color documents when the recipient's fax device
does not support color faxing.
• RX image reduction
Enables/disables automatic reduction of incoming faxes so that they fit in the selected paper.
If you select ON, you can select the image reduction direction.
• Adv. communication settings
◦ ECM TX
Selects whether to send faxes in Error Correction Mode (ECM).
Transmission/Reception of Faxes Using ECM
◦ ECM RX
Selects whether to receive faxes in Error Correction Mode (ECM).
Transmission/Reception of Faxes Using ECM
◦ TX start speed
Selects the fax transmission speed.
196
The fax transmission start speed will be faster as the value is bigger.
When the telephone line condition or connection is poor, selecting a lower transmission start
speed may solve transmission problems.
◦ RX start speed
Selects the fax reception speed.
The fax reception start speed will be faster as the value is bigger.
When the telephone line condition or connection is poor, selecting a lower reception start speed
may solve reception problems.
Auto print settings
• Received documents
Selects whether to print the received fax automatically when receiving a fax.
If you select Do not print, the received fax is stored in the printer's memory.
For details on the received fax stored in the printer's memory:
Document Stored in Printer's Memory
• Activity report
Selects whether to print ACTIVITY REPORT automatically.
If you select Print, the printer prints ACTIVITY REPORT for the 20 histories of sent and received
faxes automatically.
For details on the procedure to print ACTIVITY REPORT manually:
Summary of Reports and Lists
• TX report
Selects whether to print TX REPORT/ERROR TX REPORT automatically after sending a fax.
If you print the report, select Print error only or Print for each TX.
If you select Print error only or Print for each TX, you can specify the print setting that the first page
of the fax is printed along with the report.
• RX report
Selects whether to print RX REPORT automatically after receiving a fax.
If you print RX REPORT, select Print error only or Print for each RX.
Auto save setting
Selects whether to save the received fax on the USB flash drive automatically or to forward to the shared
folder on the computer.
Saving Received Faxes Automatically on USB Flash Drive
Forwarding Received Faxes Automatically to Shared Folder on Computer
197
Security control
• FAX number re-entry
If you select ON, you can set the printer to send faxes after entering the number twice. By using this
setting, you can avoid the mistransmission of faxes.
Preventing Mistransmission of Faxes
• Check RX FAX information
If you select ON, the printer checks whether the recipient's fax device information matches the dialed
number. If it matches the number, the printer starts to send faxes.
Preventing Mistransmission of Faxes
• Hook key setting
If you select Enable, you can use the on hook dial function.
• FAX reception reject
If you select ON, the printer rejects the reception of faxes with no sender information or faxes from
specific senders.
Rejecting Fax Reception
• Caller rejection
If you subscribe to the Caller ID service, the printer detects the sender's Caller ID. If the sender's ID
matches the condition specified in this setting, the printer rejects the phone call or fax reception from
the sender.
If you select Yes on the subscribing confirmation screen, you can specify the settings of rejection.
Using Caller ID Service to Reject Calls
Note
• This setting may not be supported depending on the country or region of purchase. Contact your
telephone company to confirm whether it provides this service.
Easy setup
The printer must be set up depending on your telephone line and use of the faxing function. Follow the
procedure according to the instructions on the touch screen.
Note
• You can specify the setup setting individually or the advanced setting.
For details on how to specify the setting:
Preparing for Faxing
198
Print settings
• Prevent paper abrasion
Use this setting only if the print surface becomes smudged.
Important
• Be sure to set this back to OFF after printing since it may result in lower printing speed or lower
print quality.
• Adjust horizontal print position
Adjusts the print position when the left/right margins are not aligned.
You can adjust the left/right margins in increments of 0.004 in. (0.1 mm) between -0.12 in. (-3 mm) and
+0.12 in. (+3 mm) centered on the horizontal center of the paper.
Important
• When using A4/Letter sized paper, the amount of adjustment that can be made is limited. You
cannot make adjustments greater than this limit.
• Print target for plain paper
Select Text only or Text and photos for plain paper printing.
Note
• As print results, if you are conscious of unevenness or textures of granularity, select Text and
photos.
199
LAN settings
Important
• The administrator password is required to change the settings if it is enabled to change the settings on
the operation panel using the administrator password.
Wi-Fi
Wireless Direct
Wired LAN
To print the network settings, select Print details and select Yes.
Printing Network Settings
Important
• The network settings printout contains important information about your network. Handle it with care.
Wi-Fi
• Wi-Fi setting list
The network settings information of the printer appears when it is connected by Wi-Fi. (Some setting
items are not displayed depending on the printer settings.)
Items Setting
Connection Enabled (connected)/Enabled (disconnected)/Disable
Network name (SSID) XXXXXXXXXXXXXXXX
XXXXXXXXXXXXXXXX (up to 32 characters)
Frequency 2.4 GHz/5 GHz
Wi-Fi security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/
WPA2-PSK(TKIP)/WPA2-PSK(AES)
Signal strength (%) XXX
IPv4 address XXX. XXX. XXX. XXX (12 characters)
IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters)
IPv4 default gateway XXX. XXX. XXX. XXX (12 characters)
IPv6 link-local address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
MAC address (Wi-Fi) XXX. XXX. XXX. XXX (12 characters)
Printer name XXXXXXXXXXXXXXX (up to 15 characters)
Bonjour service name XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX (up to 52 characters)
("XX" represents alphanumeric characters.)
200
• Enable/disable Wi-Fi
Enables/disables Wi-Fi.
• Wi-Fi setup
Selects the setup method for Wi-Fi connection.
◦ Easy wireless connect
Select if you specify the settings of the access point information to the printer directly from a
device (e.g. smartphone, or tablet) without operating the wireless router. Follow the on-screen
instructions of the connecting device for the setup procedure.
◦ Manual connect
Select when you perform settings for Wi-Fi manually using the operation panel of the printer.
◦ WPS (Push button method)
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected
Setup (WPS) push button method. Follow the on-screen instructions during setup.
◦ Other connection types
Manual connect (adv.)
Select when you perform settings for Wi-Fi manually. You can specify multiple WEP keys.
WPS (PIN code method)
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi
Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup.
• Advanced setup
For details on each setting item:
Advanced setup
Wireless Direct
• Wireless Direct setting list
The network settings information of the printer appears when it is connected by the wireless direct.
(Some setting items are not displayed depending on the printer settings.)
Note
• To show or hide the password, select Show password/Hide password in the Wireless Direct
setting list screen.
Items Setting
Connection Enable/Disable
Network name (SSID) DIRECT-XXXXXXXXX
XXXXXXXXXXXXXXXX (up to 32 characters)
Password XXXXXXXXXX (10 characters)
Wi-Fi security WPA2-PSK(AES)
201
No. of printers connected now XX/XX
IPv4 address XXX. XXX. XXX. XXX (12 characters)
IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters)
IPv4 default gateway XXX. XXX. XXX. XXX (12 characters)
IPv6 link-local address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
MAC address (Wi-Fi) XXX. XXX. XXX. XXX (12 characters)
Printer name XXXXXXXXXXXXXXX (up to 15 characters)
Bonjour service name XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX (up to 52 characters)
("XX" represents alphanumeric characters.)
• Connect to smartphone
Enables to connect the smartphone to the printer by reading the QR code displayed on the touch
screen with the smartphone, or also by manually obtaining the network name and password.
• Enable/disable Wireless Direct
Enables/disables Wireless Direct.
• Change network name (SSID)
Changes the identifier (SSID/the printer's name displayed on a Wi-Fi Direct compatible device) for
Wireless Direct.
• Change password
Changes the password for Wireless Direct.
• Connection request confirmation
Selecting ON displays the confirmation screen when a Wi-Fi Direct compatible device is connecting
the printer.
• Advanced setup
For details on each setting item:
Advanced setup
Wired LAN
• Wired LAN setting list
The network settings information of the printer appears when it is connected by wired LAN. (Some
setting items are not displayed depending on the printer settings.)
Items Setting
Connection Enabled (connected)/Enabled (disconnected)/Disable
202
IPv4 address XXX. XXX. XXX. XXX (12 characters)
IPv4 subnet mask XXX. XXX. XXX. XXX (12 characters)
IPv4 default gateway XXX. XXX. XXX. XXX (12 characters)
IPv6 link-local address XXXX: XXXX: XXXX: XXXX:
XXXX: XXXX: XXXX: XXXX (32 characters)
MAC address (Wired LAN) XX:XX:XX:XX:XX:XX (12 characters)
Printer name XXXXXXXXXXXXXXX (up to 15 characters)
Bonjour service name XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX
XXXXXXXXXXXXX (up to 52 characters)
("XX" represents alphanumeric characters.)
• Enable/disable Wired LAN
Enables/disables wired LAN.
• Advanced setup
For details on each setting item:
Advanced setup
Advanced setup
• Set printer name
Specifies the printer name. You can use up to 15 characters for the name.
Note
• You cannot use the same printer name as that already used for other LAN connected devices.
• You cannot use a hyphen for the initial or last character of the printer name.
• TCP/IP settings
Performs IPv4 or IPv6 setting.
• WSD settings
Setting items when you use WSD (one of the network protocols supported in Windows).
◦ Enable/disable WSD
Selects whether WSD is enabled or disabled.
Note
When this setting is enabled, the printer icon is displayed on the Network Explorer in
Windows.
◦ Optimize inbound WSD
Selecting Enable allows you to receive the WSD printing data faster.
203
◦ WSD scan from this printer
Selecting Enable allows you to transfer the scanned data to the computer using WSD. To transfer
the scanned data, press Color button.
Note
When you forward the scanned data to the computer searched using WSD, you cannot
select the document type.
◦ Timeout settings
Specifies the timeout length.
• Bonjour settings
Setting items when you use Bonjour.
◦ Enable/disable Bonjour
Selecting Enable allows you to use Bonjour to perform the network settings.
◦ Service name
Specifies the Bonjour service name. You can use up to 48 characters for the name.
Note
You cannot use the same service name as that already used for other LAN connected
devices.
• LPR protocol settings
Enables/disables the LPR setting.
• RAW protocol
Enables/disables RAW printing.
• LLMNR
Enables/disables LLMNR (Link-Local Multicast Name Resolution). Selecting Enable allows the printer
to detect printer's IP address from the printer name without a DNS server.
• IPP settings
Selecting Enable allows you to print via the network with the IPP protocol.
• Wi-Fi DRX settings
Selecting Enable allows you to activate discontinuous reception when using Wi-Fi (discontinuous
reception).
Note
• Depending on the Wi-Fi router used, discontinuous reception may not be activated even though
Enable is selected.
• Discontinuous reception is enabled only while the printer is on standby. (The touch screen is in
the screen saver mode.)
• Wired LAN DRX settings
204
Selecting Enable allows you to activate discontinuous reception when the printer is connected to a
device compatible with wired LAN.
• IPsec settings
Selecting Enable allows you to specify the IPsec security.
205
Other printer settings
Important
• The administrator password is required to change the settings if it is enabled to change the settings on
the operation panel using the administrator password.
• Date/time settings
Sets the current date and time.
Setting Sender Information
• Date display format
Sets the format of dates displayed on the touch screen and printed on sent faxes and photos.
Note
• When ON is selected for Print date on the print settings screen in printing from a USB Flash Drive,
the date is printed in the date display format you selected.
Setting Items for Photo Printing Using Operation Panel
• Daylight saving time setting
Enables/disables the summer time setting. If you select ON, you can select additional sub-settings. This
setting may not be available depending on the country or region of purchase.
◦ Start date/time
Sets the date and time that summer time starts.
Month: Specify the month.
Week: Specify the week.
DOW: Specify the day of the week.
The screen to set the shift time to start summer time will be displayed after specifying the items
above and selecting OK.
After specifying the shift time and selecting OK, you can specify the end date/time.
◦ End date/time
Sets the date and time that summer time ends.
Month: Specify the month.
Week: Specify the week.
DOW: Specify the day of the week.
The screen to set the shift time to end summer time will be displayed after specifying the items
above and selecting OK.
Specify the shift time and select OK.
• Sound control
Selects the volume.
206
◦ Keypad volume
Selects the beep volume when pressing the touch screen or the buttons on the operation panel.
◦ Alarm volume
Selects the alarm volume.
◦ Line monitor volume
Selects the line monitor volume.
◦ Offhook alarm
Selects the alarm volume when the phone receiver is not put on the hook properly.
• Country and region
Selects the country or region where you are using the printer.
Note
• This setting may not be available depending on the country or region of purchase.
• Power control
Allows you to turn on/off the printer automatically to save electricity. In addition, you can specify the time
and day to turn it on/off.
◦ Use auto power control
Specifies the length of time to turn off the printer automatically when no operation is made or no
printing data is sent to the printer. In addition, you can allow the printer to turn on automatically
when a scanning command from a computer or printing data is sent to the printer.
◦ Use scheduling
Specifies the time to turn on/off the printer automatically for each day of the week.
◦ Do not use power control
Disables the function to turn on/off the printer automatically.
Note
• You can also select this setting by selecting (Setup) on the HOME screen, selecting ECO,
and then selecting Power control.
ECO settings
• Time zone
Specifies the time zone according to a country or region you live in.
Specifying the time zone to the printer allows you to display the correct time an e-mail was sent from the
main unit on your mail software.
• Original removal reminder
Selects whether the printer will display the reminder screen in case you forget to remove the original
from the platen after scanning.
207
Important
• Depending on the type of original or the state of the document cover, forgetting to remove the
original may not be detected.
• Keyboard settings
Set the keyboard.
Select Full keyboard to select the keyboard layout from the following three types.
◦ QWERTY
◦ QWERTZ
◦ AZERTY
• Ink level monitor
◦ Resets the remaining ink count.
When adding the ink to the upper limit with the ink remained in the ink tank, reset the ink residual
amount count to 100%.
• Force ink tank selection
You can specify the ink to use.
◦ All ink tanks
Use both color ink and black ink.
◦ Black only
Use only black ink.
Note
When any of the inks reached the lower limit line, printing and copying are disabled.
• Fixed print quality
Specifies print quality when printing on plain paper.
• Screen lock settings
Lock the screen to prevent the panel operation by someone other than the administrator.
208
Rearrange home screen icons
You can rearrange the icons on the home screen to an easy-to-use order.
1.
Check that printer is turned on.
2. Select Setup on the HOME screen.
Using Touch Screen
The setup menu screen will appear.
3. Select
Device settings.
The Device settings screen is displayed.
4. Select Rearrange home screen icons.
The list of function displayed on the home screen is displayed.
5. Select the function that you want to change the order, then tap
or .
6. Select Apply.
The list is displayed in the order the function was changed.
7. Select Exit.
209
Language selection
Changes the language for the messages and menus on the touch screen.
Important
• The administrator password is required to change the settings if it is enabled to change the settings on
the operation panel using the administrator password.
Japanese / English / German / French / Italian / Spanish / Portuguese / Dutch / Danish / Norwegian /
Swedish / Finnish / Russian / Ukrainian / Polish / Czech / Slovene / Hungarian / Slovak / Croatian /
Romanian / Bulgarian / Turkish / Greek / Estonian / Latvian / Lithuanian / Simplified Chinese / Korean /
Traditional Chinese / Thai / Indonesian / Vietnamese
210
Firmware update
You can update the firmware of the printer, check the firmware version, or perform settings of a notification
screen, a DNS server and a proxy server.
Important
• The administrator password is required to change the settings if it is enabled to change the settings on
the operation panel using the administrator password.
• When you use this function, make sure the printer is connected to the Internet.
Note
• Check current version and Update notification settings are available when Disable is selected for
Enable/disable Wi-Fi of Wi-Fi in LAN settings.
• Install update
Performs the firmware update of the printer. If you select Yes, the firmware update starts. Follow the on-
screen instructions to perform update.
Note
• If the firmware update is not complete, check the following and take an appropriate action.
Check the network settings.
If Cannot connect to the server. is displayed on the touch screen, select OK and try again
after a while.
• Check current version
You can check the current firmware version.
• Update notification settings
When ON is selected and the firmware update is available, the screen to inform you of the firmware
update is displayed on the touch screen.
• DNS server setup
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the touch screen to perform settings.
• Proxy server setup
Performs settings for a proxy server. Follow the display on the touch screen to perform settings.
211
Administrator password settings
The administrator password can be set or canceled.
Important
• The administrator password of the printer is set from the time of purchase. It is set in the serial number
of the printer which consists of 9 characters (the first 4 characters are alphabet and the latter 5
characters are number) and is indicated on the seal on the device.
1.
Check that printer is turned on.
2. Select Setup on the HOME screen.
Using Touch Screen
3. Select Device settings.
The Device settings screen is displayed.
4. Select Administrator password settings.
5. When the confirmation screen of the administrator password setting is displayed, select
Yes.
When the administrator password is not set, the registration confirmation message is displayed. Select
Yes. The message is displayed again. Then, select OK and proceed to step 7.
6. Select Change administrator password.
When you do not set the administrator password, select Remove administrator password. Select Yes
in the displayed screen. The message is displayed again. Then, select OK.
7. Select the effective range of the administrator password.
Remote UI and other tools
To change the setting using the remote UI or a certain software, the administrator password needs
to be entered.
LCD, Remote UI, and other tools
To change the setting using the operation panel of this printer, remote UI or a certain software, the
administrator password needs to be entered.
8. Enter the administrator password.
Important
• When changing the password, the character is limited as follows.
212
Set the password using 4 to 32 characters.
Only alphanumeric characters are available.
From a security point of view, it is recommended to set the password of 8 characters or more
in combination of alphanumeric characters.
9. Select Apply.
10. Enter the administrator password again.
11. Select Apply.
The administrator password is available.
Note
• When the administrator password is canceled or the effective range of the administrator password
is set to Remote UI and other tools, the user management is disabled.
213
User management settings
The administrator makes settings to manage users.
1.
Check that printer is turned on.
2. Select Setup on the HOME screen.
Using Touch Screen
The setup menu screen will appear.
3. Select
Device settings.
The Device settings screen is displayed.
4. Select User management settings.
Enable/disable user management
Set the valid/invalid of the administration of the user registered by the remote UI.
1. Select ON.
2. Select Log in.
Auto logout time
When the operation is not performed by the registered user, set the time to log out automatically.
Select Auto logout time, and set the time.
214
Reset setting
You can set the settings back to the default.
Important
• The administrator password is required to change the settings if it is enabled to change the settings on
the operation panel using the administrator password.
• Web service setup only
Sets the Web service settings back to the default.
• LAN settings only
Sets the LAN settings back to the default.
• Telephone number only
Deletes all registered telephone/fax numbers.
• Settings only
Returns the settings such as the paper size, media type, or other setting items back to the default. The
LAN settings and the telephone/fax number are not returned back to the default.
• E-mail address book entries only
Deletes all registered e-mail addresses.
• Fax settings only
Returns all fax settings back to the default. Disconnect the telephone line from the printer before you
return this setting item back to the default.
After resetting, perform setup again as necessary.
• Reset all
Sets all settings you made to the printer back to the default. The administrator password specified by
Remote UI or IJ Network Device Setup Utility reverts to the default setting.
After resetting, perform setup again as necessary.
Note
• You cannot set the following setting items back to the default:
The language displayed on the touch screen
The current position of the print head
The country or region selected for Country and region
The cumulative usage count of copy, scan, fax, etc. registered in Usage stats.
CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting
215
Feed settings
By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent
the printer from misprinting by displaying the message before printing starts when the paper size or the
media type of the loaded paper differs from the print settings.
For details:
Paper Settings
Note
• For more on the proper combination of paper settings you can specify by the printer driver (Windows) or
on the touch screen:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
• Rear tray paper settings
Registers the paper size and the media type you load on the rear tray.
• Cassette 1 paper settings
Registers the paper size you load in the cassette 1.
Note
• Plain paper can only be loaded in the cassette.
• Cassette 2 paper settings
Registers the paper size you load in the cassette 2.
Note
• Plain paper can only be loaded in the cassette.
• Detect paper setting mismatch
If you select Enable, the printer detects whether the paper size and the media type are identical with
those registered in Feed settings. If printing starts with the settings that do not match, an error
message is displayed on the touch screen.
Note
• When Disable is selected, the settings in Feed settings is disabled.
• Check paper replacement
If you select ON, the printer detects the paper replacement (the feed slot cover is opened or closed, the
cassette is reinserted). When the paper registration screen is displayed after replacing paper, register
the paper size and the media type.
216
Web service setup
Select this setting item from
Web service setup in (Setup).
• Web service usage registration/Web service usage cancellation
Registers/Deletes Web service usage to use the printer device information to/from PIXMA/MAXIFY
Cloud Link.
• Web service connection setup
The following setting items are available.
◦ IJ Cloud Printing Center setup
Registers/Deletes the printer to/from Canon Inkjet Cloud Printing Center and sets the history saving.
◦ Check Web service setup
Make sure whether the printer is registered to Canon Inkjet Cloud Printing Center.
• Issue registration code
In order to link the web service and printer, obtain the registration code from the service origin.
• DNS server setup
Performs settings for a DNS server. Select Auto setup or Manual setup. If you select Manual setup,
follow the display on the touch screen to perform settings.
• Proxy server setup
Performs settings for a proxy server. Follow the display on the touch screen to perform settings.
217
ECO settings
This setting allows you to use automatic duplex printing as a default to save paper and to turn on/off the
printer automatically to save electricity.
Using Power Saving Function
Using Duplex Printing
Using Power Saving Function
Follow the procedure below to use power saving function.
1.
Check that printer is turned on.
2. Select (Setup) on the HOME screen.
Using Touch Screen
3. Select ECO.
4. Select Power control.
5. Select Use auto power control.
6. Check on-screen instructions and select Next.
7. Specify settings as necessary.
A: Specify the length of time to turn the printer off automatically when no operation is made or no
printing data is sent to the printer.
B: Selecting ON enables the printer to turn on automatically when a scanning command from a
computer or printing data is sent to the printer.
Note
• Selecting Use scheduling allows you to set time and day to turn on/off the power automatically.
218
• Selecting Do not use power control disables all settings of the power control and scheduling.
Using Duplex Printing
Follow the procedure below to use duplex printing.
1.
Check that printer is turned on.
2. Select (Setup) on the HOME screen.
Using Touch Screen
3. Select ECO.
4. Select Two-sided print settings.
5. Specify settings as necessary.
C: Select two-sided copying as a default.
D: Select two-sided printing of PDF files saved on a USB Flash Drive as a default.
E: Select two-sided printing of sent/received faxes, reports, or lists as a default.
F: Select two-sided printing of template forms on the printer as a default.
Note
• When duplex printing is selected, the
icon is displayed on the setting items for duplex
printing on each print settings screen.
219
Quiet setting
Enables this function on the printer if you want to reduce the operating noise, such as when printing at night.
In addition, you can specify the time range to reduce the operating noise.
Important
• Set the current date and time in advance.
Setting Sender Information
Follow the procedure below to perform setting.
1.
Check that printer is turned on.
2. Select (Setup) on the HOME screen.
Using Touch Screen
3. Select Quiet setting.
4. Select ON or Use during specified hours.
• When ON is selected:
You can reduce the operating noise while printing is in progress.
• When Use during specified hours is selected:
The screen to specify starting/ending time is displayed.
Tap Time and specify Start time.
220
Specify End time in the same procedure, and select OK.
You can reduce the operating noise during the specified time.
The confirmation screen is displayed and the icon appears as the Quiet setting menu icon.
Important
• Operating speed is reduced compared to when OFF is selected.
• This function may not be so effective depending on the printer's setting. Furthermore, certain noise,
such as when the printer is preparing for printing, is not reduced.
Note
• You can set the quiet mode from the operation panel of the printer, the printer driver, or ScanGear
(scanner driver). No matter how you set the quiet mode, the mode is applied when you perform
operations from the operation panel of the printer or printing and scanning from the computer.
221
System information
To display this menu, select
System information in (Hint).
• Current version
Displays the current firmware version.
• Printer name
Displays the printer name currently specified.
• Serial number
Displays the printer serial number.
• MAC address (Wi-Fi)
Displays the MAC address for Wi-Fi.
• MAC address (Wired LAN)
Displays the MAC address for wired LAN.
• Root cert. thumbprint (SHA-1)
Shows the root certification thumbprint (SHA-1) of the printer.
• Root cert. thumbprint (SHA-256)
Shows the root certification thumbprint (SHA-256) of the printer.
222
Job management
To display this menu, select
Job management in (Hint).
• Display job history
Displays the job history of Print from/Copy/Communication log.
• Print job history
Prints the job history of Print from/Copy/Communication log.
• Restrict job history access
This is the menu for the developer.
223
Registering Favorite Settings (My Presets)
You can register the favorite copying, scanning, or faxing settings and call them up from the HOME screen.
You can register up to 20 settings.
Registering the Setting
Calling Up the Registered Setting
Editing/Deleting the Registered setting
Registering the Setting
Select Save profile on each standby screen or on the screen displayed after the settings are specified.
Copy standby screen
Scan standby screen
Fax transmission standby screen
When the confirmation screen of Save profile is displayed, select Yes.
When the screen to enter the name of the setting is displayed, enter the name and select Register.
224
Calling Up the Registered Setting
Follow the procedure below to call up the registered setting.
1.
Check that printer is turned on.
2. Select My Presets on the HOME screen.
Using Touch Screen
3. Select setting you want to call up.
Editing/Deleting the Registered setting
Follow the procedure below to edit or delete the registered setting.
1.
Check that printer is turned on.
2. Select My Presets on the HOME screen.
Using Touch Screen
3. Select Edit/delete.
You can change the order or name of the registered settings and delete the settings.
• To change the order of the registered settings
1. Select Rearrange.
2. Select setting you want to move.
3. Tap
or to move selected setting.
4. Select Apply.
5. Select Exit.
• To change the name of the registered settings
1. Select Rename.
2. Select setting you want to rename.
3. Enter new name and tap OK.
4. Select Exit.
• To delete the registered settings
1. Select Delete.
2. Select setting you want to delete.
225
3. Select Yes on displayed screen.
4. Select Exit.
226
Checking the Total Number of Uses of Printer
You can check the total number of uses of the printer (e.g. the total number of printing, copying, sending/
receiving faxes, or scanning).
1.
Check that printer is turned on.
2. Select (Hint) on HOME screen.
Using Touch Screen
The hint menu screen will appear.
3. Select
Usage stats.
4. Select item to check.
Total sheets used on the device
Displays the total number of printing.
No. of sheets used for copying
Displays the total number of copying.
No. of sheets used for FAX
Displays the total number of received or printed faxes.
Sheets used for other functions
Displays the total number of printing other than copying or faxing.
Number of FAX sheets sent
Displays the total number of sent faxes.
Number of sheets scanned
Displays the total number of scanning.
Print usage statistics
The total number of uses of printer can be printed and checked.
Note
• The record of the total number of uses is not reverted even if the printer is reverted back to the default
by Reset settings in Device settings.
227
Specifications
General Specifications
Interface USB port:
Hi-Speed USB *
USB flash drive port:
USB flash drive
Network Port:
Wired LAN: 100BASE-TX / 10BASE-T
Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a
* A computer that complies with Hi-Speed USB standard is required. Since the
Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be
used at USB 1.1.
USB and the network can be used at the same time.
Wi-Fi and wired LAN cannot be used at the same time.
Operating environment Temperature: 41 to 95 °F (5 to 35 °C)
Humidity: 10 to 90 % RH (no condensation)
* The performance of the printer may be reduced under certain temperature
and humidity conditions.
Recommended conditions:
Temperature: 59 to 86 °F (15 to 30 °C)
Humidity: 10 to 80 % RH (no condensation)
* For the temperature and humidity conditions of papers such as photo paper,
refer to the paper's packaging or the supplied instructions.
Storage environment Temperature: 32 to 104 °F (0 to 40 °C)
Humidity: 5 to 95 % RH (no condensation)
Power supply AC 100-240 V, 50/60 Hz
(The supplied power cord is only for the country or region you purchased.)
Power consumption Printing (Copy): 23 W or less *1
Standby (minimum): 0.9 W or less *1*2
OFF: 0.2 W or less
*1 USB connection to a PC
*2 The wait time for standby cannot be changed.
External dimensions (W x D x H) Approx. 15.8 x 16.2 x 12.4 in. (Approx. 399 x 410 x 314 mm)
* With the Cassette and trays retracted.
Weight Approx. 28.6 lb (Approx. 13 kg)
228
* With the Print Head installed.
Scan Specifications
Scanner driver Windows: TWAIN 1.9 Specification, WIA
Maximum scanning size Platen: A4/Letter, 8.5 x 11.7 in. (216 x 297 mm)
ADF: A4/Letter/Legal, 8.5 x 14.0 in. (216 x 356 mm)
Optical resolution (horizontal x
vertical)
1200 x 1200 dpi *
* Optical Resolution represents the maximum sampling rate based on ISO
14473.
Gradation (Input / Output) Gray: 16 bit/8 bit
Color: RGB each 16 bit/8 bit
Fax Specifications
Applicable line Public Switched Telephone Network (PSTN)
IP phone line (IP phone line with quality of no problem at all by using in conver-
sation)
Communication mode Super G3, G3
Data compressing system Black: MH, MR, MMR
Color: JPEG
Modem speed max. 33.6 kbps
(Automatic fallback)
Transmission speed Black: Approx. 3 seconds/page at 33.6 kbps
(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard
chart No.1 for others, both in standard mode.)
Color: Approx. 1 minute/page at 33.6 kbps
(Based on Canon COLOR FAX TEST SHEET.)
Gradation Black: 256 levels
Color: 24 bit Full Color (RGB each 8 bit)
Density adjustment 3 levels
Memory Transmission/reception: approx. 250 pages
(Based on ITU-T No.1 chart for US specifications and Canon FAX Standard
chart No.1 for others, both in standard mode.)
Fax resolution Black Standard: 203 pels/in. x 98 lines/in. (8 pels/mm x 3.85 lines/mm)
Black Fine, Photo: 203 pels/in. x 196 lines/in. (8 pels/mm x 7.7 lines/mm)
Black Extra fine: 300 x 300 dpi
229
Color: 200 x 200 dpi
Dialing Automatic dialing
• Recipient (max. 100 destinations)
• Group dial (max. 99 destinations)
Regular dialing (with Numeric buttons)
Automatic redialing
Manual redialing (max. 10 destinations)
Others Activity report (after every 20 transactions)
Sequential broadcasting (max. 101 destinations)
Rejected numbers (max. 10 destinations)
Err reduction (VoIP) *
* For details, see "Error reduction setting (VoIP)" in "Advanced FAX set-
tings".
Network Specifications
Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6)
Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T)
Transfer speed: 10 Mbps/100 Mbps (auto switching)
Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b /
IEEE802.11a
Frequency bandwidth: 2.4 GHz / 5 GHz
Channel:
2.4 GHz: 1-11 or 1-13
5 GHz: W52, W53, W56, W58
* Wireless Direct cannot be used in the 5GHz band.
* Frequency bandwidth and available channels differ depending on country or
region.
Communication distance: Indoors 164 feet/50 m
* Effective range varies depending on the installation environment and location.
Security:
WEP (64/128 bits)
WPA-PSK (TKIP/AES)
WPA2-PSK (TKIP/AES)
Setup:
WPS (Push button configuration/PIN code method)
Easy wireless connect
230
Minimum System Requirements
Conform to the operating system's requirements when higher than those given here.
Windows
Operating System Windows 10, Windows 8.1, Windows 7 SP1
Note: Operation can only be guaranteed on a PC with pre-installed Windows
7 or later.
Printer driver and IJ Printer Assistant Tool support the following OS:
Windows Server 2008 R2 SP1, Windows Server 2012 R2, Windows Server
2016 and Windows Server 2019
Amount of hard disk space re-
quired for installing the driver
1.5 GB or more
The necessary amount of hard disk space may be changed without notice.
macOS
Operating System macOS 10.12.6 - macOS 10.15
Other Supported OS
iOS, iPadOS, Android, Chrome OS
Some functions may not be available with the supported OS.
Refer to the Canon web site for details.
Information in this manual is subject to change without notice.
231
Supported Media Types
For best results, choose paper designed for how you are printing. A variety of paper for documents as well
as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when
possible.
Media Types
Page Sizes
Paper Weight
Media Types
Genuine Canon paper
Note
• For warnings on use of the non-printable side, see each product's usage information.
• Page sizes and media types differ depending on the country or region where the paper is sold. For
details on page sizes and media types, access the Canon website.
• Genuine Canon paper is not available in some countries or regions. Note that in the United States,
Canon paper is not sold by model number. Instead, purchase paper by name.
Paper for printing documents:
• Canon Red Label Superior <WOP111>
• Canon Océ Office Colour Paper <SAT213>
• High Resolution Paper <HR-101N>
Paper for printing photos:
• Glossy Photo Paper "Everyday Use" <GP-501/GP-508>
• Photo Paper Glossy <GP-701>
• Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>
• Photo Paper Pro Luster <LU-101>
• Photo Paper Plus Semi-gloss <SG-201>
• Matte Photo Paper <MP-101>
Paper for making original goods:
• Photo Stickers (16 stickers per sheet) <PS-108>
• Photo Stickers (Free Cutting) <PS-208>
• Photo Stickers (Variety Pack) <PS-808>
• Restickable Photo Paper <RP-101>
• Removable Photo Stickers <PS-308R>
• Magnetic Photo Paper <MG-101/PS-508>
• Light Fabric Iron-on Transfers <LF-101>
233
• Double sided Matte Paper <MP-101D>
Paper other than genuine Canon paper
• Plain Paper (including recycled paper)
• Envelopes
Paper Load Limit
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Page Sizes
You can use the following page sizes.
Note
• Page sizes and media types the printer supports differ depending on the OS you are using.
Standard sizes:
• Letter
• Legal
• Executive
• A6
• A5
• A4
• B5
• B-Oficio
• M-Oficio
• Foolscap
• Legal(India)
• KG/4"x6"(10x15)
• 5"x7"(13x18cm)
• 7"x10"(18x25cm)
• 8"x10"(20x25cm)
• L(89x127mm)
• 2L(127x178mm)
• Square 5"
• Hagaki
• Hagaki 2
• Envelope Com 10
• Envelope DL
234
• Nagagata 3
• Nagagata 4
• Yougata 4
• Yougata 6
• Envelope C5
• Envelope Monarch
Special sizes
• Minimum size: 3.50 x 5.00 in. (89.0 x 127.0 mm)
• Maximum size: 8.50 x 47.24 in. (216.0 x 1200.0 mm) *
* When Height of Page Size is set to a value exceeding 26.61 in. (676 mm), Media Type is set to
Plain Paper.
Paper Weight
You can use paper in the following weight range.
• Plain paper: From 17 to 28 lb (64 to 105 g /m
2
)
235
Paper Load Limit
This section shows the paper load limits of the rear tray, the cassette, and the paper output tray.
Paper Load Limits of Rear Tray and Cassette
Paper Load Limit of Paper Output Tray
Note
• Page sizes and media types differ depending on the country or region where the paper is sold. For
details on page sizes and media types, access the Canon website.
Paper Load Limits of Rear Tray and Cassette
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.> Rear Tray Cassette
Canon Red Label Superior <WOP111> Approx. 100 sheets Approx. 250 sheets
Canon Océ Office Colour Paper <SAT213> Approx. 80 sheets Approx. 200 sheets
High Resolution Paper <HR-101N>
*1 Approx. 80 sheets N/A
Paper for printing photos:
Media Name <Model No.> Rear Tray
Glossy Photo Paper "Everyday Use" <GP-501/
GP-508>*2
Photo Paper Glossy <GP-701>*2
Photo Paper Plus Glossy II <PP-201/PP-208/PP-301>*2
Photo Paper Pro Luster <LU-101>*2
Photo Paper Plus Semi-gloss <SG-201>*2
Matte Photo Paper <MP-101>
A4, Letter, 5"x7"(13x18cm), 8"x10"(20x25cm),
2L(127x178mm): 10 sheets
KG/4"x6"(10x15), L(89x127mm), Square 5", Hagaki:
20 sheets
Paper for making original goods:
Media Name <Model No.> Rear Tray
Photo Stickers (16 stickers per sheet) <PS-108>
Photo Stickers (Free Cutting) <PS-208>
Photo Stickers (Variety Pack) <PS-808>
Restickable Photo Paper <RP-101>
Removable Photo Stickers <PS-308R>
Magnetic Photo Paper <MG-101/PS-508>
Light Fabric Iron-on Transfers <LF-101>
Double sided Matte Paper <MP-101D>
1 sheet
236
Paper other than Genuine Canon Paper
Common Name Rear Tray Cassette
Plain Paper (including recycled paper)
*1 Approx. 100 sheets (Legal, B-
Oficio, M-Oficio, Foolscap,
Legal(India): 10 sheets)
Approx. 250 sheets
Envelopes 10 envelopes N/A
*1 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high
or low temperature or humidity. In this case, load half the amount of paper or less.
*2 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding.
In this case, load one sheet at a time.
Paper Load Limit of Paper Output Tray
Genuine Canon Paper
Paper for printing documents:
Media Name <Model No.> Paper Output Tray
Canon Red Label Superior <WOP111>
Canon Océ Office Colour Paper <SAT213>
Approx. 75 sheets
High Resolution Paper <HR-101N> Approx. 65 sheets
Paper other than Genuine Canon Paper
Common Name Paper Output Tray
Plain Paper (including recycled paper) Approx. 75 sheets (Legal: 10 sheets)
When continuing printing with paper other than the above, we recommend removing already printed paper
from the paper output tray to avoid smearing or discoloration.
237
Unsupported Media Types
Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also
the printer to jam or malfunction.
• Folded, curled, or wrinkled paper
• Damp paper
• Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing
on paper smaller than A5)
• Picture postcards
• Postcards
• Envelopes with a double flap
• Envelopes with an embossed or treated surface
• Envelopes whose gummed flaps are already moistened and adhesive
• Any type of paper with holes
• Paper that is not rectangular
• Paper bound with staples or glue
• Paper with an adhesive surface on the back such as label seal
• Paper decorated with glitter, etc.
238
Handling Paper
• Be careful not to rub or scratch the surfaces of any types of paper when handling.
• Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print
quality may be degraded if the printing surface is smudged with sweat or oil that comes from your
hands.
• Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch
the printed surface as much as possible when handling. Due to the nature of the pigment ink, the ink on
the printed surface may be removed when being rubbed or scratched.
• Take out only the necessary number of paper from the package, just before printing.
• To avoid curling, when you do not print, put unused paper back into the package and keep it on a level
surface. And also, store it avoiding heat, humidity, and direct sunlight.
239
Economy Mode
By setting Print qlty to Economy, the consumption of ink can be reduced. More printing is available
compared with when Print qlty is set to Standard.
• Number of printable sheets (A4 plain paper)
Number of printable sheets per pigment black ink bottle
Standard mode: 6,000 sheets
Economy mode: 9,000 sheets
Number of printable sheets per pigment color ink bottle
Standard mode: 14,000 sheets
Economy mode: 21,000 sheets
• Measurement conditions
◦ Measurement images:
Color printing: A4 color document ISO/IEC24712
◦ Measurement method:
Canon original
◦ Paper type:
Plain paper
◦ Print driver setting:
Setting to the default for plain paper (setting Print Quality to Economy).
*The number of printable sheets is calculated based on the ink bottle filled from the second time on, instead
of the ink bottle filled when the printer is used for the first time.
240
Printing
This printer is compatible with the macOS standard printing system (AirPrint).
You can start printing right away after connecting this printer to your Mac without installing any special
software.
Checking Your Environment
First, check your environment.
• AirPrint Operation Environment
Mac running the latest version of OS
• Requirement
The Mac and the printer must be connected by one of the following methods:
◦ Connected to the same network over a LAN
◦ Connected directly without wireless router (Direct Connection)
◦ Connected by USB
Print from a Mac
1.
Check that printer is turned on
Note
• If Auto power on is enabled, printer automatically turns itself on when receiving a print job.
2.
Load paper in printer
3. Select paper size and paper type from printer
Register the set paper size and paper type on the printer operation panel.
For instructions, see "
Paper Settings."
4. Start printing from your application software
The Print dialog opens.
5. Select printer
Select your model from the Printer list in the Print dialog.
244
Note
• Click Show Details to switch the setup window to the detailed display.
6. Check print settings
Set items such as Paper Size to the appropriate size, as well as Feed from and Media Type from
Media & Quality of the pop-up menu.
Remove the Two-Sided check mark if you are not printing on both sides of the paper.
Important
• An error may occur if the paper size set in the print dialog is different from the paper size
registered on the printer. Select the correct items on the print dialog and the printer that
correspond to the paper being printed.
• If printing in A4, A5, JIS B5, Executive, or US Letter, set the desired feed position (Tray 1,
Tray 2, or Rear Tray) from Feed from of the print dialog. If Auto Select is selected in Feed
245
from, the feed position differs depending on Media Type. If Media Type is set to something
other than plain paper, it cannot be fed from the cassette 1 (tray 1)/cassette 2 (tray 2).
• If printing paper such as photo paper and postcards that cannot be printed on both sides,
uncheck the Two-Sided checkbox.
Note
• Use the Print dialog to set general print settings such as the layout and the print sequence.
For information about print settings, refer to macOS help.
7. Click Print
The printer prints according to the specified settings.
Important
• If you are performing large-format printing, make sure that there is plenty of remaining ink.
• If you set a custom paper size in Paper Size and set it to a length longer than the specified length,
the data will be printed with the "Media Type: Plain Paper, Print Quality: Standard" setting.
Note
• It can take the Wi-Fi a few minutes to get connected after the printer turns on. Print after checking
that the printer is connected to the network.
• You cannot print if Bonjour settings of printer are disabled. Check LAN settings of printer and enable
Bonjour settings.
• Refer to "Cannot Print Using AirPrint" for printing problems.
• The display of the settings screen may differ depending on the application software you are using.
Printing of Envelopes
For printing on the envelope from Mac, refer to the following.
Print result image Orientation of print data Orientation of loading envelope
The print data is rotated by 180 degrees
against the print result image.
Load the envelope in vertically with the address side
facing up so that the folded flap of the envelope will
be faced down on the right side.
246
Printing on Postcards
This section describes the procedure for printing on postcards.
1.
Load postcards in printer
2. Select paper size and paper type from the printer
Register Hagaki for paper size from the printer operation panel.
Also, register Ink Jet Hagaki, Hagaki K, or Hagaki for paper type, according to your purpose. When you
print on the address side, register Hagaki.
3. Select Paper Size and Media Type from the print dialog
Select Postcard for Paper Size from the print dialog.
Select Hagaki, Hagaki (A), Hagaki K, Hagaki K (A), Ink Jet Hagaki, Ink Jet Hagaki (A), for Media
Type from the print dialog.
Important
• This printer cannot print on postcards that have photos or stickers attached.
4. Uncheck Two-Sided
247
Important
• Two-sided printing is not possible for postcards, so remove the Two-Sided check mark. If you
print with the Two-Sided check mark on, the printing result may not be as you intended.
• You will get cleaner printing if you print the message side first and then print the address side.
5. Click Print
The printer prints according to the specified settings.
248
Adding Printer
Procedure for adding printer to your Mac is explained.
To re-add a printer that was deleted, open System Preferences -> Printers & Scanners, click + next to the
printer list, and then perform the procedure described below.
If your printer is connected via USB, and you connect the USB cable to a Mac, the printer is automatically
added. The below procedure is not necessary in this case.
1. Check whether Default is selected in the displayed dialog
Note
• It may take a little time for your printer to appear.
2. Select the printer
Select the printer listed as Bonjour Multifunction.
Note
• Check the following if printer does not appear.
Printer is on
Firewall function of the security software is off
In case of Wi-Fi connection: Printer is either connected to the wireless router or directly
connected to the PC (Direct Connection)
In case of wired LAN connection: Printer is connected to the network device via LAN cable
3. Select Secure AirPrint from Use
4. Click Add
The printer is added to your Mac.
249
How to Open Printer Settings Screen
The settings screen of the printer can be displayed from your application software.
Opening the Page Setup Dialog
Use this procedure to set the page (paper) settings before printing.
1. Select Page Setup... from the File menu of the application software
The Page Setup dialog opens.
Opening the Print Dialog
Use this procedure to set the print settings before printing.
1. Select Print... from the File menu of the application software
The Print dialog opens.
250
Displaying the Printing Status Screen
Check the print progress according to the following procedure:
1. Launch the printing status screen
• If the print data has been sent to the printer
The printing status screen opens automatically. To display the printing status screen, click the
(the printer icon) displayed on the Dock.
• If the print data has not been sent to the printer
Open System Preferences, and select Printers & Scanners.
To display the printing status screen, select your printer model from the printer list, and then click
Open Print Queue....
2. Check the printing status
You can check the name of the file being printed or ready for being printed.
Deletes the specified print job.
Stops printing the specified document.
Resumes printing the specified document.
Stops printing all documents.
Displayed only when printing of all documents is being stopped, and resumes printing all documents.
Important
• If an error occurs, an error message will appear on the printing progress confirmation screen.
• The content of the error message may differ depending on the OS version.
• The printer part names in the error message may differ from what is listed in this manual.
• If the content of the error message is difficult to understand, check the error message displayed on the
printer operation panel.
251
Deleting the Undesired Print Job
If the printer does not start printing, canceled or failed print job data may be remaining.
Delete unnecessary print jobs from the print status check screen.
1. Open System Preferences, and select Printers & Scanners
2. Select your model, and then click Open Print Queue...
The print status check screen appears.
3. Select the unnecessary print job and click
(Delete)
The selected print jobs will be deleted.
252
Removing Printer That Is No Longer Required from List of
Printers
The printer that is no longer in use can be removed from the list of printers.
Before removing the printer, remove the cable connecting the printer and PC.
You cannot remove the printer if you are not logged on as the administrator. For information about an
administrative user, see Users & Groups from System Preferences.
1. Open System Preferences, and select Printers & Scanners
2. Delete printer from list of printers
Select the printer you wish to remove from the list of printers and click -.
Click Delete Printer when the confirmation message appears.
253
Printing Using Canon Application Software
Easy-PhotoPrint Editor Guide
254
Printing from Smartphone/Tablet
Printing from iPhone/iPad/iPod touch (iOS)
Printing from Smartphone/Tablet (Android)
255
Printing Photographs Saved on USB Flash Drive
You can print the photograph saved on the USB flash drive easily.
1.
Check that printer is turned on.
2. Load paper.
3. Insert a USB flash drive.
Important
• If you already insert the USB flash drive to save the received faxes automatically, you cannot print
the documents even when the USB flash drive which contains the photo data is set.
In this case, set Auto save setting in FAX settings to OFF and remove the USB flash drive for
saving faxes, and then insert the USB flash drive which contains the photo data.
4. Select
Print on the HOME screen.
Using Touch Screen
5. Select From USB flash drive.
The photo selection screen is displayed.
Note
• When the message informing you that the operation restriction is enabled, ask the administrator of
the printer you are using.
• If both photo files and PDF files are saved on the USB flash drive, the confirmation screen to
select which file you print is displayed. Select Print photos in the displayed screen.
• If no printable photo data is saved on the USB flash drive, Saved data is not of a supported
type. is displayed on the touch screen.
• If more than 2,000 photo data are saved on the USB flash drive, the photo data is split by group
per 2,000 photos in reverse chronological order (date last modified) automatically. Check the
message displayed on the touch screen and select OK.
6. Specify settings as necessary.
• To select the photo to print:
Flick horizontally to select the photo.
You can also select the photo by tapping
or .
257
You can print a copy of the displayed photo by pressing Color button.
• To change the display method, the number of copies, or the print settings:
Tap near the bottom of the displayed photo to display menus.
A: Total number of copies is displayed
When selecting, the Check total no. of copies screen is displayed and you can check the number
of copies for each photo. On the Check total no. of copies screen, you can change the number of
copies for each photo.
B: Specify the number of copies
Tap or to specify the number of copies.
Touch and hold to specify the number of copies by 10 copies.
You can also flick the number to specify.
258
Note
You can specify the number of copies for each photo. Display the photo you want to print and
specify the number of copies when the desired photo is displayed.
C: Select to switch the photo group.
For details:
Using Useful Display Functions
D: Select to display the Settings screen.
You can change the settings of page size, media type, and print quality and so on.
For more on the setting items:
Setting Items for Photo Printing Using Operation Panel
E: Select to zoom in on the photo.
For details:
Using Useful Display Functions
F: Select to display photo with specifying the date (last modified date of data).
259
For details:
Using Useful Display Functions
G: Select to display the multiple photos at once.
For more on the display method:
Using Useful Display Functions
7. Press Color button.
The printer starts printing.
Note
• To cancel printing, press the Stop button.
• While processing the print job, you can add the print job (Reserve photo print).
Adding Print Job
Adding Print Job
You can add the print job (Reserve photo print) while printing photos.
Follow the procedure below to add the print job.
1. Flick photo while printing to select next photo.
Note
• While you select the photo, the printer prints the reserved photos.
• The
reserved photo icon appears on the photo included in the print job.
260
2. Specify number of copies and print settings for each photo.
Note
• While processing the print job, you cannot change the setting for Page size or Type on print
settings confirmation screen. The setting is the same as the setting for the photo included in the
print job.
3. Press Color button.
The reserved photo is printed next to the photo that has already been started printing.
If you want to print more photos, operate from step 1 again.
Note
• While processing the print job, you cannot display the HOME screen, change the print menu, or print
from the computer or other devices.
• While processing the print job, the photo in other group is not selected.
• If you press the Stop button while processing the print job, the screen to select a method to cancel
reservation is displayed. If you select Cancel all reservations, you can cancel printing all photos. If
you select Cancel the last reservation, you can cancel the last printing job.
• If there are many print jobs, Cannot reserve more print jobs. Please wait a while and redo the
operation. may be displayed on the touch screen. In this case, wait a while and add the print job.
261
Setting Items for Photo Printing Using Operation Panel
You can specify the setting of page size, media type, photo fix and so on to print the photos saved on the
USB flash drive.
Print Settings Screen
The following screen is displayed by selecting Settings.
Setting Items
Flick vertically to display setting items and select the setting item to display the settings. Select to specify
the setting.
Note
• Some settings cannot be specified in combination with the other setting items or the print menus. If
the setting which cannot be specified in combination is selected,
and Error details are displayed
on the touch screen. In this case, select
on the upper left on the touch screen to check the
message and change the setting.
• The settings of the page size, media type, etc. are retained even if another print menu is selected or
the printer is turned off.
You can specify the following setting items.
• Paper src
Select a paper source (Rear tray/Cassette 1/Cassette 2/Auto) where paper is loaded.
Note
• When Auto is selected, paper is fed from the paper source where the paper that matches the
paper settings (page size and media type) is loaded.
• Page size
Select the page size of the loaded paper.
• Type (Media type)
Select the media type of the loaded paper.
• Print qlty (Print quality)
262
Paper Settings
By registering the paper size and the media type loaded on the rear tray or in the cassette, you can prevent
the printer from misprinting by displaying the message before printing starts when the paper size or the
media type of the loaded paper differs from the print settings.
Note
• The default display setting is different between when you print or copy from the operation panel of the
printer, when you print from Smartphone/tablet, when you print from Windows, and when you print from
macOS.
Default Setting for Displaying the Message which Prevents Misprinting
After loading paper:
• When you loading paper in the rear tray:
The screen to register the rear tray paper information is displayed.
If the page size on the touch screen matches the size of the paper loaded in the rear tray, select Yes.
If not, select Change to change the setting in accordance with the size of the loaded paper.
264
• When you insert the cassette:
The screen to register the cassette paper information is displayed.
If the page size on the touch screen matches the size of the paper loaded in the cassette, select Yes.
If not, select Change to change the setting in accordance with the size of the loaded paper.
* You can load only plain paper in the cassette.
Important
• For more on the proper combination of paper settings you can specify by the printer driver (Windows)
or on the touch screen:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
When the paper settings for printing/copying are different from the
paper information registered to the printer:
Ex:
• Paper settings for printing/copying: A5
• Paper information registered to the printer: A4
265
When you start printing/copying, a message is displayed and the paper setting specified for printing/
copying is shown under the message.
Check the message and select Next. When the screen to select the operation is displayed, select one of
the operations below.
Note
• Depending on the setting, the choices below may not be displayed.
Print with the loaded paper.
Select if you want to print/copy on the paper loaded without changing the paper settings.
For example, when the paper setting for printing/copying is A5 and the paper information registered
to the printer is A4, the printer starts printing/copying on the paper loaded in the rear tray or in the
cassette without changing the paper size setting for printing/copying.
Replace the paper and print
Select if you want to print after replacing the paper of the rear tray or the cassette.
For example, when the paper size setting for printing/copying is A5 and the paper information
registered to the printer is A4, you load A5 sized paper in the rear tray or in the cassette 1 before you
start printing/copying.
The paper information registration screen is displayed after replacing the paper. Register the paper
information according to the paper that you loaded.
266
Note
• If you do not know what paper information to register to the printer, press the Back button when
the screen to select the operation is displayed.
• For more on the proper combination of paper settings you can specify by the printer driver
(Windows) or on the touch screen:
Paper Settings on the Printer Driver and the Printer (Media Type)
Paper Settings on the Printer Driver and the Printer (Paper Size)
Cancel print
Cancels printing.
Select when you change the paper settings specified for printing/copying. Change the paper settings
and try printing/copying again.
Default Setting for Displaying the Message which Prevents Misprinting
• When you print/copy using the operation panel of the printer or when you print from
smartphone/tablet:
The message which prevents misprinting is enabled by default.
To change the setting:
Feed settings
• When you print from Windows:
The message which prevents misprinting is enabled by default.
To change the setting:
Changing the Printer Operation Mode
• When you print from macOS:
The message which prevents misprinting is enabled by default.
To change the setting:
Changing the Printer Operation Mode
Important
• When the message which prevents misprinting is disabled:
The printer starts printing/copying even though the paper settings for printing/copying and the paper
information registered to the printer are different.
267
Making Copies
This section describes the basic procedure to perform standard copying.
1.
Check that printer is turned on.
2. Load paper.
3. Select Copy on the HOME screen.
Using Touch Screen
The Copy standby screen is displayed.
4.
Load original on platen or in ADF (Auto Document Feeder).
5. Specify settings as necessary.
A: Specify the page size and the media type.
B: Specify the number of copies.
269
Select the numbers to specify the number of copies.
C: The scanning method and copy layout are displayed.
Switch the scanning method from the ADF and layout (single-sided/two-sided).
D: Select to register the current scan settings as a custom setting.
Registering Favorite Settings (My Presets)
E: Display the print setting items.
For more on the setting items:
Setting Items for Copying
6. Press the Black button or the Color button.
The printer starts copying.
Remove the original on the platen or from the document output slot after copying is complete.
Important
• Do not open the document cover or remove the original from the platen until scanning is
completed.
• If you load the original in the ADF, do not move the original until copying is complete.
Note
• To cancel copying, press the Stop button.
• When the message informing you that the operation restriction is enabled, ask the administrator of
the printer you are using.
Adding Copying Job (Reserve copy)
If you load the original on the platen, you can add the copying job while printing (Reserve copy).
The screen below is displayed when you can add the copying job.
270
Load the original on the platen and select the same button (Black button or Color button) as the one
which you previously pressed.
Important
• When you load the original on the platen, move the document cover gently.
Note
• When Print qlty (print quality) is set High, you cannot add the copying job.
• When you add the copying job, the number of copies or the settings such as the page size or media
type cannot be changed.
• If you press Stop button while reserve copying is in progress, the screen to select the method to
cancel copying is displayed. If you select Cancel all reservations, you can cancel copying all
scanned data. If you select Cancel the last reservation, you can cancel the last copying job.
• If you set a document of too many pages to add the copying job, Cannot add more copy jobs.
Please wait a while and redo the operation. may appear on the touch screen. Select OK and wait
a while, and then try copying again.
• If Failed to reserve the copy job. Start over from the beginning. appears on the touch screen
when scanning, select OK and press Stop button to cancel copying. After that, copy the documents
that have not been finished copying.
271
Setting Items for Copying
You can change the copy settings such as magnification and intensity.
Print Settings Screen
The following screen is displayed by selecting Settings in the Copy standby screen.
Preview
When Preview is displayed on the print settings screen, selecting Preview allows you to preview an
image of the printout on the preview screen.
For details, see below.
Displaying Preview Screen
Setting Items
Flick to display setting items and select the setting item to display the settings. Select to specify the
setting.
Note
• Some settings cannot be specified in combination with the setting of other setting item. If the setting
which cannot be specified in combination is selected,
appears on the touch screen. In this case,
select
on the upper left on the touch screen to check the message and change the setting.
• The settings of the page size, media type, etc. are retained even if the printer is turned off.
272
• When copying starts in the copy setting that is not copied, The specified function is not available
with current settings. is displayed on the touch screen. Change the setting, following the on-screen
instructions.
Following setting items can be changed.
• Intensity
Specify the intensity.
A: Select to activate/deactivate automatic intensity adjustment.
When ON is selected, the intensity is adjusted automatically according to the originals loaded on the
platen.
B: Drag to specify the intensity.
Note
When you select ON in the automatic intensity adjustment, the loading documents cannot be
loaded in the ADF (Auto Document Feeder).
• Magnif. (Magnification)
Specify the reduction/enlargement method.
Reducing/Enlarging Copies
• Paper src
Select a paper source (Rear tray/Cassette 1/Cassette 2/Auto) where paper is loaded.
Note
• When Auto is selected, paper is fed from the paper source where the paper that matches the
paper settings (page size and media type) is loaded.
• Page size
Select the page size of the loaded paper.
• Type (Media type)
Select the media type of the loaded paper.
• Print qlty (Print quality)
Adjust print quality according to the original.
273
Important
• If you use Economy with Type set to Plain paper and the quality is not as good as expected,
select Standard or High for Print qlty and try copying again.
• Select High for Print qlty to copy in grayscale. Grayscale renders tones in a range of grays
instead of black or white.
• Layout
Select the layout.
Copying Two Pages onto Single Page
Copying Four Pages onto Single Page
• ADF duplex scan
Select whether to perform duplex scanning from the ADF.
Two-Sided Copying
• 2-sidedPrintSetting
Select whether to perform two-sided copying.
Two-Sided Copying
• Collate
Select whether to obtain sorted printouts when making multiple copies of a multi-paged original.
Collated Copying
• Frame erase copy
When copying thick originals such as books, you can make a copy without black margins around the
image and gutter shadows.
Copying Thick Originals Such as Books
• ID card copy
You can copy both sides of a card sized original such as an ID card onto a single sheet of paper.
Copying ID Card to Fit onto Single Page
274
Scanning from Computer (macOS)
Scanning According to Item Type or Purpose (IJ Scan Utility Lite)
IJ Scan Utility Lite Features
Scanning Easily (Auto Scan) Basics
Scanning Documents and Photos
Scanning Tips
Positioning Originals (Scanning from Computer)
Important
• Available functions and settings vary depending on your scanner or printer.
276
IJ Scan Utility Lite Features
Use IJ Scan Utility Lite to scan and save documents, photos, or other items at one time by simply clicking
the corresponding icon.
Important
• The displayed items and available functions vary depending on your scanner or printer.
Multiple Scanning Modes
Auto allows for one click scanning with default settings for various items. Document will sharpen text in a
document or magazine for better readability, and Photo is best suited for scanning photos.
Note
• For details on the IJ Scan Utility Lite main screen, see IJ Scan Utility Lite Main Screen.
Save Scanned Images Automatically
Scanned images are automatically saved to a preset folder. The folder can be changed as needed.
Note
• The default save folder is the Pictures folder.
• For how to specify a folder, see Settings Dialog.
Application Integration
Scanned images can be sent to other applications. For example, display scanned images in your favorite
graphics application, attach them to e-mails, or extract text from images.
278
Note
• To set the applications to integrate with, see Settings Dialog.
279
Scanning Easily (Auto Scan)
Auto Scan allows for automatic detection of the type of the item placed on the platen or ADF (Auto
Document Feeder).
Important
• This function is not supported depending on your model.
• The following types of items may not be scanned correctly. In that case, adjust the cropping frames
(selection boxes; scan areas) in the screen displayed by clicking Driver in the IJ Scan Utility Lite main
screen, and then scan again.
Photos with a whitish background
Items printed on white paper, hand-written text, business cards, and other unclear items
Thin items
Thick items
• When scanning two or more documents from the ADF, place documents of the same size.
1. Check that scanner or printer is turned on.
2. Place items on platen or ADF.
Positioning Originals (Scanning from Computer)
3. Start IJ Scan Utility Lite.
4. Click Auto.
Scanning starts.
Note
• To cancel the scan, click Cancel.
• Use the Settings (Auto Scan) dialog to set where to save the scanned images and to make advanced
scan settings.
• To scan a specific item type, see the following pages.
Scanning Documents and Photos
Scanning with Favorite Settings
280
Scanning Multiple Documents at One Time from the ADF (Auto Document Feeder)
281
Scanning Documents and Photos
Scan items placed on the platen with settings suitable for documents or photos.
Save documents in formats such as PDF and JPEG, and photos in formats such as JPEG and TIFF.
1. Place the item on the platen.
Positioning Originals (Scanning from Computer)
2. Start IJ Scan Utility Lite.
3. To specify the paper size, resolution, PDF settings, etc., click Settings..., and then set each
item in the Settings dialog.
Note
• Once settings are made in the Settings dialog, the same settings can be used for scanning from
the next time.
• In the Settings dialog, specify image processing settings such as slant correction, set where to
save the scanned images, and more, as needed.
When setting is completed, click OK.
4. Click Document or Photo.
Scanning starts.
Note
• To cancel the scan, click Cancel.
282
Positioning Originals (Scanning from Computer)
This section describes how to load originals on the platen or ADF (Auto Document Feeder) for scanning. If
items are not placed correctly they may not be scanned correctly.
Important
• Be sure to observe the following when loading the original on the platen. Failure to observe the
following may cause the scanner to malfunction or the platen glass to break.
Do not place any objects weighing 4.4 lb (2.0 kg) or more on the platen glass.
Do not put any pressure of 4.4 lb (2.0 kg) or more on the platen glass, such as pressing down the
original.
• Close the document cover when scanning.
• Do not touch the operation panel buttons or LCD (Liquid Crystal Display) when opening/closing the
document cover. May result in unintended operation.
• When using a personal scanner in the upright position, the item type may not be detected automatically.
In that case, specify the item type in IJ Scan Utility and scan.
Placing Items (Platen)
Placing Documents (ADF (Auto Document Feeder))
Placing Items (When Using Stand)
Placing Items (Platen)
Place items as described below to scan by detecting the item type and size automatically.
Important
• Depending on your model, the function to scan by automatically detecting the item type and size
does not appear.
• When scanning by specifying the paper size, align an upper corner of the item with the corner at the
arrow (alignment mark) of the platen.
• Photos that have been cut to irregular shapes and items smaller than 1.2 inches (3 cm) square
cannot be cropped accurately when scanning.
• Reflective disc labels may not be scanned as expected.
• If scanned by detecting the item type and size automatically, the response may differ. In that case,
adjust the cropping frame (selection box) manually.
Photos, Postcards, Business Cards, and BD/DVD/CD Magazines, Newspapers, and Documents
Single item:
Place the item face-down on the platen, with 0.4 inch (1 cm)
or more space between the edges (diagonally striped area)
Place the item face-down on the platen and align an
upper corner of the item with the corner at the arrow
(alignment mark) of the platen. Portions placed on
the diagonally striped area cannot be scanned.
284
of the platen and the item. Portions placed on the diagonally
striped area cannot be scanned.
Important
• Large items (such as A4 size photos) that cannot be
placed away from the edges/arrow (alignment mark) of
the platen may be saved as PDF files. To save in a for-
mat other than PDF, scan by specifying the data format.
Multiple items:
Allow 0.4 inch (1 cm) or more space between the edges (di-
agonally striped area) of the platen and items, and between
items. Portions placed on the diagonally striped area cannot
be scanned.
: 0.4 inch (1 cm) or more
Note
• In IJ Scan Utility Lite, place up to 12 items.
• Positions of slanted items (10 degrees or less) are cor-
rected automatically.
Important
• Inkjet All-In-One printer:
For the portions in which items cannot be scan-
ned, click Home to return to the top page of the
Online Manual for your model and search for
"Loading Originals."
• Personal scanner:
For the portions in which items cannot be scan-
ned, click Home to return to the top page of the
Online Manual for your model and search for
"Items You Can Place & How to Place Items."
Placing Documents (ADF (Auto Document Feeder))
Important
• Place and align documents of the same size when scanning two or more documents.
• For supported document sizes when scanning from the ADF, click Home to return to the top page of
the Online Manual for your model and search for "Supported Originals."
285
1. Make sure any original has been removed from platen.
2. Open document tray (A).
3. Slide the document guide (B) all the way out.
4. Load document with side to scan facing up in document tray.
Insert the document until it stops.
5. Adjust document guide to match width of document.
Do not slide the document guide too hard against the document. The document may not be fed
properly.
286
Note
• When scanning duplex documents, place the front sides facing up. They will not be scanned correctly
if placed the other way around.
Placing Items (When Using Stand)
1. Place item on platen.
1. Open the document cover.
2. Place the item with the side to scan facing the platen, and then align it with the alignment
mark.
Important
• If you open the document cover wide, the scanner may fall over.
• Portions placed over (A) (0.094 inch (2.4 mm) from the left edge of the platen) or (B) (0.106 inch
(2.7 mm) from the front edge) cannot be scanned.
287
2. Gently close document cover.
While scanning, hold the document cover gently with your hand to keep it closed.
Important
• Keep these points in mind when using the scanner in the upright position.
Do not subject the scanner to vibration during operation. The correct image results may
not be obtained (for example, images may blur).
The item type may not be detected automatically. In that case, specify the item type in IJ
Scan Utility and scan.
288
Preparing for Faxing
Connect the printer to the telephone line and set up the printer before using the faxing functions. Then
specify the basic setting such as sender information, date/time, and daylight saving time.
Important
• If the Power Disconnects:
If there is a power failure or if you accidentally unplug the power cord, the settings will be as follows.
The settings for user information, directory and date/time will be retained.
All faxes stored in the printer's memory, such as unsent and received faxes, will be lost.
If the power disconnects, the following will apply:
You will not be able to send or receive faxes, make copies, or scan originals.
When you are connecting the telephone, whether or not you can use it depends upon your
telephone line or telephone.
Setting Up Printer
The printer must be set up depending on your telephone line and use of the faxing function.
All Setup
FAX Setup Guide
Individual Setup
Step1
Connecting Telephone Line
Step2
Setting Telephone Line Type
Step3
Setting Receive Mode
Step4
Setting Sender Information
Note
• You can set the fax setting according to the instruction on the touch screen.
Easy setup
If you set up according to the instruction on the touch screen, the receive mode is set to TEL priority
mode or FAX only mode. To receive faxes with DRPD or Network switch, change the receive
mode.
Setting Receive Mode
290
Connecting Telephone Line
The connection method differs depending on your telephone line.
• If you connect the printer to wall telephone line directly/If you connect the printer with the xDSL splitter:
Basic Connection (Connecting with General Telephone line)
• If you connect the printer to another line such as an xDSL:
Connecting Various Lines
If the connection is incorrect, the printer cannot send/receive faxes. Connect the printer correctly.
Important
• Do not connect fax devices and/or telephones in parallel (US and Canada only).
If two or more fax devices and/or telephones are connected in parallel, the following problems may
occur and the printer may not operate properly.
If you pick up the handset of the telephone that is connected in parallel during fax transmission or
reception, the fax image may be corrupted or a communication error may occur.
Such services as Caller ID, etc. may not operate properly on the telephone.
If you cannot avoid parallel connections, set the receive mode to TEL priority mode, understanding
that the above problems may occur. You will only be able to receive faxes manually.
Basic Connection (Connecting with General Telephone line)
Make sure that the printer is turned off, connect one end of supplied telephone line cable to the telephone
line jack near the "LINE" mark of the printer, then connect the other end to the telephone line jack on the
wall or to the telephone line jack of the xDSL splitter.
When you connect the telephone to the printer, make sure that the printer is turned off, connect one end
of the modular cable to the external device jack near the "EXT." mark of the printer, then connect the other
end to the telephone line jack of the telephone.
291
Important
• Be sure to connect the telephone line before the printer is turned on.
If you connect the telephone line when the printer is turned on, turn the printer off and unplug the
power cord. Wait for 1 minute then connect the telephone line and power plug.
Note
• Refer to
Rear View for the position of the telephone line jack and the external device jack.
• Before connecting a telephone or answering machine, remove the Telephone connector cap.
• For users in the UK:
If the connector of the external device cannot be connected to the jack on the printer, you will need to
purchase a B.T. adapter to connect as follows:
Attach the B.T. adapter to the modular cable connecting the external device, then connect the B.T.
adapter to the external device jack.
Connecting Various Lines
This section introduces how to connect various lines.
These are examples and could not be guaranteed to suit every connecting condition. For details, refer to
the instruction manual supplied with the network device (control devices such as an xDSL (Digital
Subscriber Line) modem or terminal adapter) you are connecting to this printer.
Note
• xDSL is the generic term for the high speed digital communication technology with telephone line
such as ADSL/HDSL/SDSL/VDSL.
292
• Connecting to an Internet Telephone
A: Digital Subscriber Line
B: xDSL modem (splitter may not be built-in to the modem)
C: Broadband router compatible with Internet Telephone
D: Computer
E: Telephone or answering machine
F: WAN (Wide Area Network) port
G: LAN (Local Area Network) port
H: TEL port
I: LINE port
* Port configurations and names may vary depending on the product.
Note
• When connecting to the xDSL line, select the same line type as you are subscribing to in
Telephone line type.
Setting Telephone Line Type
• Connecting to an xDSL
A: Analog Subscriber Line
B: xDSL modem (splitter may not be built-in to the modem)
C: Computer
D: Telephone or answering machine
Important
• When the splitter is not built-in to the xDSL modem, do not branch the telephone line before the
splitter (wall side). And also, do not connect splitters in parallel. The printer may not be able to
operate properly.
Note
• When connecting to the xDSL line, select the same line type as you are subscribing to in
Telephone line type.
293
Setting Telephone Line Type
Before using your printer, make sure you set the correct telephone line type for your telephone line. If you
are unsure of your telephone line type, contact your telephone company. For xDSL or ISDN connections,
contact the telephone company or service provider to confirm your line type.
Important
• For users in China:
After plugging the power cord and turning on the printer, the telephone line type is selected
automatically. However, if the printer is connected to the control device such as an xDSL modem or
terminal adapter, the telephone line type may not be selected correctly.
In this case, set the line type manually.
For details on how to set the Telephone line type manually in China:
Setting the Telephone Line Type Manually in China
Note
• Telephone line type will not appear in countries or regions where Rotary pulse is not supported.
• You can print USER'S DATA LIST to check the current setting.
Summary of Reports and Lists
1.
Check that printer is turned on.
2. Select Setup on the HOME screen.
Using Touch Screen
3. Select Device settings.
4. Select FAX settings.
5. Select FAX user settings.
6. Select Telephone line type.
7. Select a telephone line type.
295
Rotary pulse
Select when your telephone line type is pulse dialing.
Touch tone
Select when your telephone line type is tone dialing.
Setting the Telephone Line Type Manually in China
This section describes the procedure to set the telephone line type manually in China.
1.
Check that printer is turned on.
2. Select Setup on the HOME screen.
Using Touch Screen
3. Select Device settings.
4. Select FAX settings.
5. Select FAX user settings.
6. Select Telephone line auto selection.
The current telephone line type is displayed.
7. Check current telephone line type, and then select OK.
Note
• If you do not need to change the telephone line type, press the HOME button to return to the
HOME screen.
8. Select OFF.
9. Select a telephone line type.
296
Rotary pulse
Select when your telephone line type is pulse dialing.
Touch tone
Select when your telephone line type is tone dialing.
297
Setting Receive Mode
Set the receiving operation (receiving mode).
For details on how to set the receive mode:
Setting Receive Mode
You can select the appropriate mode.
For details on the selectable receive mode:
About Receive Mode
For details on the advanced settings of the receive mode:
Advanced Settings of Receive Mode
Note
• The receiving operation procedure varies depending on the selected receive mode.
For details on receiving method depending on each receive mode:
Receiving Faxes
• If you want to use a single telephone line for faxes and voice calls, you need to connect a telephone or
an answering machine to the external device jack of this printer.
For details on how to connect the telephone or the answering machine to the printer:
Basic Connection (Connecting with General Telephone line)
Setting Receive Mode
This section describes the procedure to select the receive mode.
1.
Check that printer is turned on.
2. Select FAX on the HOME screen.
Using Touch Screen
3. Select Function list.
The Function list screen is displayed.
4. Select Receive mode settings.
5. Select a receive mode, and then select OK.
Note
• By selecting Advanced, you can specify the advanced settings of each receive mode.
For details on the advanced settings of the receive mode:
298
Advanced Settings of Receive Mode
• For details on the receive mode:
About Receive Mode
• DRPD is available only in the US and Canada.
• Network switch may not be available depending on the country or region of purchase.
• Refer to Receiving Faxes for information on receiving faxes or the procedure for each receive
mode.
About Receive Mode
You can select the receive mode suitable for your fax use conditions: whether you use a dedicated line for
fax, etc.
• FAX only mode
Select when not receiving voice calls.
Receiving operation:
1. When a fax incomes, the printer will receive the fax automatically.
• TEL priority mode
Select when mainly receiving voice calls (with a telephone or answering machine connected to the
printer).
Receiving operation:
1. When a call incomes, the telephone will ring.
2. Pick up the handset.
If the call is a voice call, talk on the telephone.
If the call is a fax, hang up the handset after the printer starts receiving the fax.
Note
• The telephone may not ring when a call incomes even if it is connected to the printer, depending
on the type or settings of the telephone.
• DRPD or Network switch
Select when receiving voice calls (with a telephone or answering machine connected to the printer)
and subscribing to a ring pattern detection service provided by your telephone company.
Receiving operation:
1. When a call incomes, the telephone will ring.
2. The printer detects a fax call by the fax ring pattern.
If the call is a fax, the printer will receive the fax automatically.
If the printer does not detect the fax ring pattern, the telephone will continue ringing.
299
Note
• The telephone may not ring when a call incomes even if it is connected to the printers, depending
on the type or settings of the telephone.
Advanced Settings of Receive Mode
You can specify the advanced settings of each receive mode.
• Advanced setting in FAX only mode
You can specify the following setting item.
◦ Ring count
You can specify the number of times the external device rings when incoming.
Specify the number of time and select OK.
• Advanced setting in TEL priority mode
You can specify the following setting items.
◦ Manual/auto switch: ON/Manual/auto switch: OFF
If you select Manual/auto switch: ON, the printer automatically receives faxes after the external
device rang a specified length of time.
You can specify the length of time until automatic reception is started.
◦ RX start time
You can specify the length of time until automatic reception is started when Manual/auto switch:
ON is selected. Specify the length of time and select OK.
◦ User-friendly RX: ON/User-friendly RX: OFF
If you select User-friendly RX: ON, the printer automatically switches from telephone calling to
fax reception by detecting the fax signal (CNG signal) when you lift the handset of the telephone
or the answering device answers. When you have an answering device connected to the printer,
select User-friendly RX: ON to switch to fax reception automatically after the answering device
answers.
If you select User-friendly RX: OFF, the printer does not switch from telephone calling to fax
reception automatically even if the printer detects the fax signal (CNG signal). Select User-
friendly RX: OFF if you want the printer not to switch automatically during a call.
Note
• If you subscribe to Duplex Ringing service in Hong Kong, the number of times the external device
rings specified with Ring count in FAX only mode is available in TEL priority mode.
If you want to specify the number of times the external device rings in TEL priority mode, select
FAX only mode on the Receive mode settings screen, specify the number of times the external
device rings with Ring count, and then switch to TEL priority mode in Receive mode settings.
• If you subscribe to Duplex Ringing service in Hong Kong, we recommend that you select Manual/
auto switch: OFF.
300
• Advanced setting in DRPD
You can specify the following setting items.
◦ Ring pattern (Normal ring/Double ring/Short-short-long/Short-long-short)
Sets the distinctive ring pattern of a call that the printer assumes is a fax call.
If you subscribe to a DRPD service, set the ring pattern to match the pattern assigned by your
telephone company.
Setting DRPD Ring Pattern (US and Canada only)
◦ Ring count
You can specify the number of times the external device rings when incoming.
Specify the number of time and select OK.
• Advanced setting in Network switch
You can specify the following setting item.
◦ Ring count
You can specify the number of times the external device rings when incoming.
Specify the number of time and select OK.
Setting the DRPD Ring Pattern (US and Canada only)
If you have subscribed to a Distinctive Ring Pattern Detection (DRPD) service provided by your telephone
company, your telephone company will assign two or more telephone numbers with distinctive ring
patterns to your single telephone line, allowing you to have different numbers for fax calls and voice calls
using only one telephone line. Your printer will automatically monitor the ring pattern, and will
automatically receive the fax if the ring pattern is a fax call.
To use DRPD, follow the procedure below to set the fax ring pattern that matches the pattern assigned by
your telephone company.
Note
• Contact your local telephone company for detailed information on this service.
1.
Check that printer is turned on.
2. Select FAX on the HOME screen.
Using Touch Screen
3. Select Function list.
The Function list screen is displayed.
4. Select Receive mode settings.
301
5. Select DRPD.
6. Select Advanced.
7. Select ring pattern that your telephone company assigned to your fax number.
8. Specify number of time and select OK.
9. Select OK.
The Function list screen is displayed.
302
Setting Sender Information
You can set the sender information such as date/time, unit name, and unit fax/telephone number.
About Sender Information
Setting Date and Time
Setting Daylight Saving Time (Summer Time)
Registering User Information
About Sender Information
If the unit name and unit fax/telephone number are registered, they are printed with date and time as
sender information on the recipient's fax.
A: Date and time of transmission
B: Unit fax/telephone number
C: Unit name
D: The registered recipient's name is printed when sending faxes.
E: Page number
Note
• You can print USER'S DATA LIST to confirm the sender information you have registered.
Summary of Reports and Lists
• When sending faxes in black & white, you can select whether to print the sender information inside or
outside the image area.
Specify the setting on TTI position in Advanced FAX settings under FAX settings.
Advanced FAX settings
• You can select the date print format from three formats: YYYY/MM/DD, MM/DD/YYYY, and DD/MM/
YYYY.
Select the date print format on Date display format under Other printer settings.
Other printer settings
Setting Date and Time
This section describes the procedure to set the date and time.
303
1. Check that printer is turned on.
2. Select Setup on the HOME screen.
Using Touch Screen
3. Select Device settings.
4. Select Other printer settings.
5. Select Date/time settings.
6. Set date.
1. Select a setting item to change.
2. Select number to enter.
Enter only the last two digits of the year.
3. Select OK.
4. Select OK again when all settings are completed.
7. Set time.
1. Select a setting item to change.
304
2. Select number to enter.
Enter the date and time in 24-hour format.
3. Select OK.
4. Select OK again when all settings are completed.
Setting Daylight Saving Time (Summer Time)
Some countries adopt the daylight saving time (summer time) system that shifts the clock time forward at
certain periods of the year.
You can set your printer to automatically change the time by registering the date and time that daylight
saving time (summer time) begins and ends.
Important
• Not all the latest information of all countries or regions is applied for Daylight saving time setting by
default. You need to change the default setting according to the latest information of your country or
region.
Note
• This setting may not be available depending on the country or region of purchase.
1.
Check that printer is turned on.
2. Select Setup on the HOME screen.
Using Touch Screen
305
3. Select Device settings.
4. Select Other printer settings.
5. Select Daylight saving time setting.
6. Select ON.
To disable summer time, select OFF.
7. Set date and time when summer time starts.
1. Set date when summer time starts.
Select a setting item to change, and then specify the setting. Select OK again when all settings
are completed.
2. Set time (in 24-hour format) when summer time starts.
Select a setting item to change, and then specify the setting. Select OK again when all settings
are completed.
8. Set date and time when summer time ends.
1. Set date when summer time ends.
Select a setting item to change, and then specify the setting. Select OK again when all settings
are completed.
306
2. Set time (in 24-hour format) when summer time ends.
Select a setting item to change, and then specify the setting. Select OK again when all settings
are completed.
9. Press the Back button to return to HOME screen.
Registering User Information
This section describes the procedure to register the user information.
Note
• Before sending a fax, be sure to enter your name and fax/telephone number in Unit name and Unit
TEL on the User information settings screen (for US only).
1.
Check that printer is turned on.
2. Select Setup on the HOME screen.
Using Touch Screen
3. Select Device settings.
4. Select FAX settings.
5. Select FAX user settings.
307
6. Select User information settings.
The screen to register the unit name and the unit fax/telephone number is displayed.
7. Enter unit name.
1. Select entry field under Unit name.
The screen to enter the character is displayed.
2. Enter unit name.
3. Select OK.
Note
• You can enter the name up to 24 characters, including spaces.
8. Enter unit fax/telephone number.
1. Select entry field under Unit TEL.
The screen to enter the number is displayed.
2. Enter unit fax/telephone number.
308
3. Select OK.
Note
• You can enter the fax/telephone number up to 20 digits, including spaces.
9. Select Register to finalize registration.
309
Registering Recipients Using Operation Panel of Printer
Registering recipients in the printer's directory in advance allows you to dial fax/telephone numbers simply.
The following methods to register are available:
• Recipient registration
Registering the recipient's fax/telephone number and name allows you to send a fax by selecting a
registered recipient in the printer directory.
Registering Fax/Telephone Number of Recipients
• Group dial registration
You can combine two or more recipients registered in advance into a group. You can send the same
document to all the registered recipients in the group.
Registering Recipients in Group Dial
You can register up to 100 recipients in total of individual recipients and group dials.
Note
• To change the registered information of the recipient or the group dial, see
Changing Registered
Information.
• To delete the registered information of the recipient or the group dial, see Deleting Registered
Information.
• To print a list of the recipient's fax/telephone numbers and names registered, see Printing List of
Registered Destinations.
• You can register, change, or delete the registered information of the recipient or the group dial using
Speed Dial Utility on the computer.
For Windows:
Registering Recipients Using Speed Dial Utility2 (Windows)
For macOS:
Registering Recipients Using Speed Dial Utility2 (macOS)
311
Registering Fax/Telephone Number of Recipients
Before you can use the printer's directory, you need to register the recipients' fax/telephone numbers. Follow
the procedure below to register the recipients' fax/telephone numbers.
1.
Check that printer is turned on.
2. Select FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
3. Select Function list.
The Function list screen is displayed.
4. Select TEL number registration.
5. Select Directory registration.
The screen to select an ID number is displayed.
Note
• If you already registered the recipients, the recipients' name is displayed next to the ID number. If
you already registered the group dial, the
icon and the group name are displayed next to the
ID number.
6. Select an unregistered ID number.
Note
• If you already registered the recipients and they are displayed by name, select Switch view. The
registered recipients are displayed by ID number.
• If you select New entry, an unregistered ID number will be selected in numerical order.
7. Select Add recipient.
312
8. Select a registration method.
9. Register recipients' fax/telephone number.
Register the recipients' fax/telephone number depending on the registration method selected.
• By entering the number
The screen to register the recipient's fax/telephone number and name is displayed. Go to next
step.
• From outgoing call log
When you select this registration method, the screen to select the fax/telephone number from the
outgoing call logs is displayed.
Selecting a fax/telephone number from the outgoing call logs, the screen to register the recipient's
fax/telephone number and name is displayed. Go to next step.
• From incoming call log
When you select this registration method, the screen to select the fax/telephone number or the
name from the incoming call logs is displayed.
Select a fax/telephone number or name from the incoming call logs, the screen to register the
recipient's fax/telephone number and name is displayed. Go to next step.
Note
• This registration method may not be available depending on the country or region of purchase.
10. Enter recipient's name.
If you select From incoming call log as a registration method, the recipient's name may be already
entered. If you do not change the name, go to next step.
1. Select entry field of name.
313
The screen to enter the character is displayed.
2. Enter recipient's name.
3. Select OK.
Note
• You can enter the name up to 16 characters, including spaces.
11. Enter recipient's fax/telephone number.
If you select a fax/telephone number on From outgoing call log or From incoming call log, the fax/
telephone number is already entered. If you do not change the fax/telephone number, go to next step.
1. Select entry field of fax/telephone numbers.
The screen to enter the number is displayed.
2. Enter recipient's fax/telephone number.
3. Select OK.
Note
• You can enter the fax/telephone number up to 60 digits (40 digits for the US, Canada, Korea and
some regions of Latin America), including spaces.
• When Telephone line type in FAX user settings under FAX settings is set to Rotary pulse,
you can enter a tone ("T") by selecting the Tone key.
12. Select Register to finalize registration.
Note
• To register another recipient's number and name, select an unregistered ID number and operate
in the same procedure.
314
Registering Recipients in Group Dial
If you register two or more registered recipients to a group dial, you can send the same document
successively to all recipients registered to the group dial.
1.
Check that printer is turned on.
2. Select FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
3. Select Function list.
The Function list screen is displayed.
4. Select TEL number registration.
5. Select Directory registration.
The screen to select an ID number is displayed.
Note
• If you already registered the recipients, the recipients' name is displayed next to the ID number. If
you already registered the group dial, the
icon and the group name are displayed next to the
ID number.
6. Select an unregistered ID number.
Note
• If you already registered the recipients and they are displayed by name, select Switch view. The
registered recipients are displayed by ID number.
• If you select New entry, an unregistered ID number will be selected in numerical order.
7. Select Group dial registration.
316
The screen to register the group name and the member of the group is displayed.
8. Enter group name.
1. Select entry field of group name.
The screen to enter the character is displayed.
2. Enter group name.
3. Select OK.
Note
• You can enter the name up to 16 characters, including spaces.
9. Register registered recipient as a member of group dial.
1. Select Add member.
The printer's directory is displayed.
Display by name
317
Display by ID number
A: Select to switch the display by name and by ID number.
B: Select to display the screen to select an initial. You can search the registered recipient by
initial.
By selecting the initial, the registered recipients are displayed in alphabetical order from the
selected character.
C: Select to display the screen to select an ID number of the registered recipient. You can
search the registered recipient by ID number.
By enter the ID number and selecting OK, the registered recipients are displayed in order
from the recipient of the ID number selected.
D: The recipients that can be registered are displayed.
2. Select a recipient to register as group member.
The member to register is displayed on the list.
318
Note
• To delete the recipient from the group dial, select a recipient that you want to delete from the
list. After the confirmation screen is displayed, select Yes to delete the recipient from the
group dial.
3. To add another member, select Add member again.
The printer's directory is displayed.
4. Select a recipient to register as group member.
The member to register is displayed on the list.
Repeat the procedure to register another member to the same group dial.
10. Select Complete to finalize registration.
Note
• To register another group, select an unregistered ID number and operate in the same procedure.
• You can check the recipients you have registered to the group dial by printing GROUP DIAL
TELEPHONE NO. LIST.
Printing List of Registered Destinations
319
Changing Registered Information
To change information registered for recipient and group dial, follow the procedure below.
1.
Check that printer is turned on.
2. Select FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
3. Select Function list.
The Function list screen is displayed.
4. Select TEL number registration.
5. Select Directory registration.
6. Select a recipient or a group dial to change.
7. Change registered information.
• To change an individual recipient:
1. Select Edit recipient.
The registered information screen of the selected recipient is displayed.
2. Select entry field of name or entry field of fax/telephone numbers.
The each edit screen is displayed.
3. Change name or fax/telephone numbers.
4. Select OK.
The touch screen returns to the registered information screen.
5. Select Register.
• To change a group dial:
1. Select Edit group dial.
The registered information screen of the group dial is displayed.
2. To change group name, select entry field of name.
When edit screen of group name is displayed, change the group name, and then select OK.
3. To add member, select Add member.
When the printer's directory is displayed, select the recipient you want to add.
4. To delete member, select recipient on list.
320
When the confirmation screen is displayed, select Yes to delete the recipient from the group
dial.
5. Select Complete to finalize changing.
321
Deleting Registered Information
To delete information registered for recipient and group dial, follow the procedure below.
1.
Check that printer is turned on.
2. Select FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
3. Select Function list.
The Function list screen is displayed.
4. Select TEL number registration.
5. Select Directory registration.
6. Select a recipient or a group dial to delete.
7. Delete registered information.
• To delete an individual recipient:
1. Select Delete recipient.
2. When confirmation screen is displayed, select Yes to delete.
• To delete a group dial:
1. Select Delete group dial.
2. When confirmation screen is displayed, select Yes to delete.
322
Printing List of Registered Destinations
You can print a list of the fax/telephone numbers and can keep it near the printer to refer to when dialing.
1.
Check that printer is turned on.
2. Load paper.
3. Select FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
4. Select Function list.
The Function list screen is displayed.
5. Select Print reports/lists.
6. Select Directory list.
7. Select an item to print.
• If you selected Recipient:
The confirmation screen asking if you print the list alphabetically by name is displayed.
If you select Yes: Prints RECIPIENT TELEPHONE NUMBER LIST in alphabetical order.
If you select No: Prints RECIPIENT TELEPHONE NUMBER LIST in the order of the ID number.
• If you selected Group dial:
The printing confirmation screen is displayed. Select Yes to print GROUP DIAL TELEPHONE NO.
LIST.
323
Registering Recipients Using Speed Dial Utility2 (macOS)
About Speed Dial Utility2
Speed Dial Utility2 is a utility for forwarding the telephone directory registered on the printer to a computer
and registering/changing it on the computer. In addition, you can register the telephone directory edited on
the computer to the printer. You can also save them on the computer as a backup.
For safety reasons, it is recommended that you backup the registered data on the computer using Speed
Dial Utility2.
Starting Up Speed Dial Utility2
Speed Dial Utility2 Dialog
Saving Registered Telephone Directory on Printer to Your Computer
Registering a Fax/telephone Number Using Speed Dial Utility2
Changing a Fax/telephone Number Using Speed Dial Utility2
Deleting a Fax/telephone Number Using Speed Dial Utility2
Changing Sender Information Using Speed Dial Utility2
Registering/Changing Rejected Number Using Speed Dial Utility2
Registering Telephone Directory Has been Saved on Your Computer to Printer
324
Starting Up Speed Dial Utility2
Important
• Before starting up Speed Dial Utility2, make sure that the printer is connected to the computer correctly.
• Do not plug in or unplug any cables while the printer is in operation, or when the computer is in sleep or
standby mode.
• If your printer is compatible with LAN connection, make sure that the printer is connected to the
computer with LAN connection to use Speed Dial Utility2 via LAN connection.
• The password entry screen may appear during startup or operation. If it appears, enter the
administrator password, and then click OK. If you do not know the administrator password, contact the
administrator of the printer.
Follow the procedure below to start up Speed Dial Utility2.
1. Select Applications on Go menu of Finder.
2. Double-click Canon Utilities folder.
3. Double-click Speed Dial Utility2 folder.
4. Double-click Speed Dial Utility2.
Speed Dial Utility2 starts up.
Note
• You can also start up Speed Dial Utility2 from Quick Utility Toolbox.
325
Speed Dial Utility2 Dialog
The following items are on the Speed Dial Utility2 dialog.
1. Printer Name:
Selects the printer for editing the telephone directory using Speed Dial Utility2.
Behind printer name, printer's MAC address is displayed.
Note
• For checking printer's MAC address, refer to "Checking Network Information" for your model from
Home of the Online Manual.
• For printer that supports both wireless LAN connection and wired LAN connection, MAC address
of wired LAN connection is displayed regardless of the connection method.
2. Display Printer Settings
Loads the telephone directory registered on the printer that selected for Printer Name: into Speed Dial
Utility2.
3. Setting Item List:
Selects a setting item for editing. Choose one item from TEL Number Registration, User Information
Setting, and Rejected Number Setting.
4. Registered information list
326
Displays the registered information selected for Setting Item List:.
Note
• By clicking on the item name, you can sort the display order.
5. Edit.../Select All/Delete
Edits the item that selected for Setting Item List:, or deletes the item, or selects all the items.
When multiple items on the registered information list are selected, you cannot use the Edit... button.
6. Load from PC...
Displays the telephone directory saved on the computer.
7. Instructions
Displays this guide.
8. Exit
Quits Speed Dial Utility2. Information registered or edited using Speed Dial Utility2 is neither saved on
the computer nor registered on the printer.
9. Save to PC...
Saves the telephone directory edited using Speed Dial Utility2 on the computer.
10. Register to Printer
Registers the telephone directory edited using Speed Dial Utility2 to the printer.
327
Saving Registered Telephone Directory on Printer to Your
Computer
Follow the procedure below to save the telephone directory (includes recipients' name, recipients' fax/
telephone number, group dial, user's name, user's fax/telephone number, and rejected numbers) that
registered on the printer to the computer.
1.
Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click Save to PC....
4. Enter file name on displayed screen, and then click Save.
Note
• The data of the telephone directory (RSD file, *.rsd) can be imported to other printer.
Registering Telephone Directory Has been Saved on Your Computer to Printer
328
Registering a Fax/telephone Number Using Speed Dial Utility2
Follow the procedure below to register fax/telephone numbers.
Note
Before you register fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations
are in progress.
1.
Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click TEL Number Registration from Setting Item List:.
The list of registered fax/telephone numbers is displayed.
4. Select an unoccupied code from list, and then click Edit....
The Individual or Group Selection dialog is displayed.
5. Click Register individual TEL number or Register group dial, and then click Next....
• If Register individual TEL number is selected:
1. Enter name.
2. Enter fax/telephone number.
• If Register group dial is selected:
1. Enter group name.
2. Select a code you want to add to group dial, and then click Add >>.
329
Note
• You can only add the numbers that have already been registered.
6. Click OK.
To continue registering fax/telephone numbers or a group dial, repeat steps 4 to 6.
• To save the registered information on the computer.
1. Click Save to PC....
2. Enter file name on displayed screen, and then click Save.
• To register the registered information to the printer:
1. Click Register to Printer.
2. When message appears, check it and click OK.
The information is registered to the printer.
330
Changing a Fax/telephone Number Using Speed Dial Utility2
Follow the procedure below to change fax/telephone numbers.
Note
• Before you change fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations
are in progress.
1.
Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click TEL Number Registration from Setting Item List:.
The list of registered fax/telephone numbers is displayed.
4. Select a code to change from list, and then click Edit....
• If an individual fax/telephone number is selected:
1. Enter a new name.
2. Enter a new fax/telephone number.
• If a group dial is selected:
1. Enter a new group name.
2. Add or delete a member to/from group dial.
To add a member:
Select a code to add to group dial, and then click Add >>.
331
To delete a member:
Select a code to delete from group dial, and then click << Delete.
5. Click OK.
To continue changing fax/telephone numbers or group dials, repeat steps 4 and 5.
• To save the edited information on the computer.
1. Click Save to PC....
2. Enter file name on displayed screen, and then click Save.
• To register the edited information to the printer:
1. Click Register to Printer.
2. When message appears, check it and click OK.
The information is registered to the printer.
332
Deleting a Fax/telephone Number Using Speed Dial Utility2
Follow the procedure below to delete fax/telephone numbers.
Note
• Before you delete fax/telephone numbers using Speed Dial Utility2, make sure that no fax operations
are in progress.
1.
Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click TEL Number Registration from Setting Item List:.
The list of registered fax/telephone numbers is displayed.
4. Select a code to delete from list, and then click Delete.
Note
• To delete all fax/telephone numbers on the list, click Select All, and then Delete.
5. When confirmation screen appears, click OK.
The selected fax/telephone number is deleted.
To continue deleting fax/telephone numbers, repeat steps 4 and 5.
• To save the edited information on the computer.
1. Click Save to PC....
2. Enter file name on the displayed screen, and then click Save.
• To register the edited information to the printer:
1. Click Register to Printer.
2. When message appears, check it and click OK.
The information is registered to the printer.
333
Changing Sender Information Using Speed Dial Utility2
Follow the procedure below to change the user's name or fax/telephone number.
1.
Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click User Information Setting from Setting Item List:.
The user's information is displayed.
4. Select an item to change, and then click Edit....
The User Information dialog is displayed.
5. Enter new user's name on User Name and new fax/telephone number in TEL Number,
and then click OK.
• To save the edited information on the computer:
1. Click Save to PC....
2. Enter file name on displayed screen, and then click Save.
• To register the edited information to the printer:
1. Click Register to Printer.
2. When message appears, check it and click OK.
The information is registered to the printer.
334
Registering/Changing Rejected Number Using Speed Dial
Utility2
Follow the procedure below to register, change, or delete rejected numbers.
1.
Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click Rejected Number Setting from Setting Item List:.
The list of rejected numbers is displayed.
• To register a rejected number:
1. Select an unoccupied code from list, and then click Edit....
2. Enter fax/telephone number in Rejected Number dialog, and then click OK.
• To change a rejected number:
1. Select a code to change from list, and then click Edit....
2. Enter fax/telephone number in Rejected Number dialog, and then click OK.
• To delete a rejected number:
1. Select a code to delete from list, and then click Delete.
The selected fax/telephone number is deleted.
Note
• To delete all fax/telephone numbers on the list, click Select All, and then Delete.
335
Registering Telephone Directory Has been Saved on Your
Computer to Printer
You can load the data of the telephone directory (RSD file, *.rsd) and register it to your printer.
The data of the telephone directory (RSD file, *.rsd) that is exported from other printer can be loaded and
registered to your printer.
Note
• In Speed Dial Utility2, the data of the telephone directory (RSD file, *.rsd) that is exported using Speed
Dial Utility can be loaded.
1.
Start up Speed Dial Utility2.
2. Select a printer from Printer Name: list box, and then click Display Printer Settings.
3. Click Load from PC....
4. Select a data of telephone directory (RSD file, *.rsd) to register to your printer.
5. Click Open on dialog.
The selected telephone directory is displayed.
Note
• If you select the data of the telephone directory (RSD file, *.rsd) that is exported from other printer,
the confirmation message appears. Click OK.
6. Click Register to Printer.
The telephone directory that has been saved on the computer is registered to your printer.
336
Sending Faxes by Entering Fax/Telephone Number
This section describes dialing and sending faxes directly by entering the fax/telephone numbers.
Important
• It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect
registration of fax/telephone numbers. When you send important documents, we recommend that you
send them after speaking on the telephone.
Sending Fax after Speaking on Telephone
1.
Check that printer is turned on.
2. Load original on platen or in ADF (Auto Document Feeder).
3. Select FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
A: The receive mode selected currently is displayed.
B: The date and time are displayed.
C: Select to send faxes with the on hook dial function.
Using On Hook Dial Function
D: Select to send faxes with redialing.
Resending Faxes (Redialing Busy Number)
E: You can use the each fax function and change the setting for the fax.
F: The current state is displayed.
G: You can change the settings for sending a fax.
Setting Items for Sending Faxes
H: You can select a registered fax/telephone number.
Sending Fax to Registered Recipient
338
I: Select to display the screen to enter the fax/telephone numbers.
Note
• If you have not set up the printer for sending/receiving faxes yet, the message for setup is
displayed on the touch screen when you select FAX on the HOME screen for the first time. When
you set up for faxing, follow the procedure according to the instructions on the touch screen.
4. Dial recipient's fax/telephone number.
1. Select entry field of fax/telephone numbers.
2. Enter fax/telephone number.
J: Enters the number.
K: Deletes the entered number.
L: Enters a blank space.
M: Enters a pause "P".
3. Select OK.
The touch screen returns to the Fax standby screen.
339
Note
• Select Save profile to register the current settings as a custom menu.
Registering Favorite Settings (My Presets)
5. Press the Black button or the Color button.
The printer starts scanning the document.
Important
• Color transmission is available only when the recipient's fax device supports color faxing.
• Do not open the document cover until scanning is completed.
6. Start sending.
• If you load the document in the ADF:
The printer scans the document automatically and starts sending the fax.
Note
• To cancel a fax transmission, press Stop button. To cancel a fax transmission while it is in
progress, press Stop button, and then follow the instructions on the touch screen.
• If documents remain in the ADF after the Stop button is pressed while scanning is in progress,
Document in ADF. Remove the document from the document tray and tap [OK]. is
displayed on the touch screen. By selecting OK, the remaining documents are automatically
ejected.
• If you load the document on the platen:
After scanning the document, the confirmation screen asking you if you load the next document is
displayed.
To send the scanned document, select Send now to start sending it.
To send two or more pages, follow the message to load the next page, and select Scan. After
scanning all pages, select Send now to start sending.
Note
• To cancel sending the fax, press Stop button.
340
Note
• When your printer is connected to a PBX (Private Branch Exchange) system, refer to the operating
instructions of the system for details on dialing the recipient's fax/telephone number.
• In case the printer was not able to send a fax, such as when the recipient's line was busy, it has the
function to automatically redial the number after a specified interval. Automatic redialing is enabled by
default.
Automatic Redialing
• Unsent documents, such as those pending redial, are stored in the printer's memory. They are not
stored in the case of a sending error.
Document Stored in Printer's Memory
• Do not unplug the power cord until all documents are sent. If you unplug the power cord, all unsent
documents stored in the printer's memory are lost.
341
Resending Faxes (Redialing Busy Number)
There are two methods of redialing: Automatic redialing and Manual redialing.
• Automatic Redialing
If you send a document and the recipient's line is busy, the printer will redial the number after a specified
interval.
Automatic Redialing
• Manual Redialing
You can redial to the recipients dialed by entering the fax/telephone numbers.
Manual Redialing
Important
• It may be possible that faxes will reach unintended recipients due to the misdialing or incorrect
registration of fax/telephone numbers. When you send important documents, we recommend that you
send them after speaking on the telephone.
Sending Fax after Speaking on Telephone
Note
• Automatic redialing is enabled by default.
• For details on the basic sending operations:
Sending Faxes by Entering Fax/Telephone Number
Automatic Redialing
You can enable or disable automatic redialing. If you enable automatic redialing, you can specify the
maximum number of redial attempts and the length of time the printer waits between redial attempts.
Enable and specify the automatic redialing setting on Auto redial in Advanced FAX settings under FAX
settings.
Advanced FAX settings
Important
• While automatic redialing, the unsent fax is stored in the printer's memory temporarily until the
sending fax is complete. If a power failure occurs or you unplug the power cord before automatic
redialing is complete, all faxes stored in the printer's memory are deleted and not sent.
Note
• To cancel automatic redialing, wait until the printer starts redialing, and then press Stop button.
• To cancel automatic redialing, delete the unsent fax from the printer's memory while the printer is on-
standby for a redial operation. For details, see
Deleting Document in Printer's Memory.
Manual Redialing
Follow the procedure below for manual redialing.
342
1. Check that printer is turned on.
2. Load original on platen or in ADF (Auto Document Feeder).
3. Select FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
4. Change send settings as necessary.
Setting Items for Sending Faxes
5. Select Redial.
The Redial screen is displayed.
6. Select a recipient's number to redial.
7. Press the Black button or the Color button.
Important
• Color transmission is available only when the recipient's fax device supports color faxing.
Note
• For manual redialing, the printer memorizes up to 10 recent recipients dialed by entering the fax/
telephone numbers. Note that the printer does not memorize any recipients dialed using the redial
function or selecting from the directory.
• To cancel manual redialing, press Stop button. To cancel a fax transmission while it is in progress,
press Stop button, and then follow the instructions on the touch screen.
• If documents remain in the ADF after the Stop button is pressed while scanning is in progress,
Document in ADF. Remove the document from the document tray and tap [OK]. is displayed on
the touch screen. By selecting OK, the remaining documents are automatically ejected.
343
Setting Items for Sending Faxes
You can change the send settings such as the scan contrast or the scan resolution on the Fax standby
screen.
Select to change the send settings.
• ScanRes.
The following settings of the scan resolution are selectable.
Standard
Suitable for text-only documents.
Fine
Suitable for fine-print documents.
Extra fine
Suitable for detailed illustration or fine-print quality documents.
If the recipient's fax device is not compatible with Extra fine (300 x 300 dpi), the fax will be sent in
the Standard or Fine resolution.
Photo
Suitable for photographs.
Note
• When sending a color fax, documents are always scanned in the same resolution (200 x 200 dpi).
The image quality (compression rate) is determined by which scan resolution is selected, except
that Extra fine and Photo provide the same image quality.
• Contrast
Select a setting of the scan contrast from Lower, Standard, and Higher.
344
• ADF duplex scan
Select whether to perform duplex scanning from the ADF.
Note
• After sending a fax with Duplex, this setting returns to Simplex automatically.
The touch screen returns to the Fax standby screen when you finish specifying the setting and selecting OK.
345
Sending Faxes Using AirPrint
You can send faxes from a printer using AirPrint.
To send faxes, add your printer to your computer.
Checking Environment
First, check your environment.
• AirPrint operation environment
A computer running Mac OS.
Note
• For supported operating system versions, click Home to return to the top page of the Online
Manual for your model and search for "Specifications."
• Requirement
The computer and your printer must be connected correctly.
Adding Printer to Computer
1. Open System Preferences and select Printers & Scanners (Print & Scan).
2. Click + to display printer list.
3. Select printer model name with Bonjour Multifunction displayed.
Note
• If the printer does not appear, check the following.
The printer is turned on.
The firewall function of the security software is off.
The printer is connected to the access point or directly connected to the computer.
• If using the printer with USB connection, select USB Multifunction.
4. Select Secure AirPrint or AirPrint from Use.
5. Click Add.
Sending Fax
Note
• Only black and white transmission is supported.
347
1. Make sure printer is on.
2. In application, open document to fax.
3. Open Print dialog.
To open the Print dialog, you typically select Print... from the File menu of your application software.
4. Select Canon XXX series - Fax (where "XXX" is the model name) from Printer list.
5. Specify fax paper settings as needed.
348
6. Enter fax/telephone numbers in To.
349
If you specify a dialing prefix, enter the code in Dialing Prefix and specify the cover page settings as
needed.
7. Click Fax.
The number is dialed automatically and the fax is sent.
Note
• To cancel sending the fax, press the printer's Stop button.
Automatic Redialing
If the fax could not be sent (for example, when the recipient was busy), the number is redialed
automatically according to the automatic redialing setting of the printer.
You can enable or disable automatic redialing. If you enable automatic redialing, you can specify the
maximum number of redial attempts and the length of time the printer waits between redial attempts.
Note
• To cancel automatic redialing, wait until redialing starts, and then press the printer's Stop button.
• For more details, click Home to return to the top page of the Online Manual for your model and
search for "FAX settings."
350
General Notes (Fax Transmission Using AirPrint)
Sending faxes is subject to the following restrictions.
• Enter the characters in To and Dialing Prefix so that the total number of characters is within 40
characters.
• You can use the following characters for To:
Character Explanation
0 - 9 * # For use in telephone and fax numbers.
+ space To make the number easier to read. You cannot insert a space at the front of a number.
• You can use the following characters for Dialing Prefix:
Character Explanation
0 - 9 * # For use in telephone and fax numbers.
p To place a pause between numbers.
T Numbers after the T will be sent as a tone signal.
+ space To make the number easier to read. You cannot insert a space at the front of a number.
351
Receiving Faxes
This section describes the preparation necessary for receiving a fax and how to receive a fax.
Preparing for Receiving Fax
Prepare for receiving a fax according to the following procedure.
1.
Check that printer is turned on.
2. Select FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
3. Check receive mode setting.
Check the receive mode setting displayed on the Fax standby screen.
Note
• For details on how to change the receive mode:
Setting Receive Mode
4. Load paper.
Load the sheets of plain paper.
5. Specify paper settings as necessary.
Changing Paper Settings
This completes the preparation for receiving fax.
When a fax is received, it is printed on the loaded paper automatically.
Receiving Fax
Depending on the selected receive mode, the receive operation varies.
353
Note
• For details on the receive mode:
Setting Receive Mode
• You can specify the advanced settings of each receive mode.
For details on the advanced settings of the receive mode:
Advanced Settings of Receive Mode
• If the printer was not able to print a received fax, the printer stores the unprinted fax temporarily in its
memory (memory receiving).
Memory Reception
• When receiving a fax, you can save received faxes on a USB flash drive as PDF files automatically or
forward received faxes to the shared folder on the computer as PDF files automatically.
Saving Document in Printer's Memory to USB Flash Drive
Forwarding Document in Printer's Memory to Shared Folder on Computer
When TEL priority mode is selected:
• When the call is a fax:
The telephone will ring when a call incomes.
Pick up the handset. If you hear the fax tone, wait for at least 5 seconds after it stops, and then
hang up the handset.
The printer will receive the fax.
Note
• If the printer will not switch to fax reception, select FAX again on the HOME screen, and then
press Black button or the Color button to receive the fax.
• To receive a fax without picking up the handset, select Manual/auto switch: ON in Advanced.
RX start time allows you to specify the number of seconds until the printer switches to fax
reception.
354
• If you have subscribed to Duplex Ringing service in Hong Kong, the telephone will ring a
specified number of times when there is an incoming call with a fax distinctive ring pattern.
Then, the printer will switch to fax reception automatically without the handset being picked up.
The number of times to ring the telephone until switching to fax reception can be changed.
• Set the printer to enable you to initiate fax reception from a connected telephone (remote
reception).
Remote Reception
• When the answering device is connected to the printer:
If the answering device is set to the answering mode, select User-friendly RX: ON in
Advanced. If the call is a fax, the printer will receive the fax automatically.
If the answering mode is turned off on the answering device, pick up the handset. If you
hear the fax tone, wait for at least 5 seconds after it stops, and then hang up the handset.
If Manual/auto switch: ON is selected in Advanced, set RX start time to longer than the
time before the answering device starts playing the answering message. After making this
setting, we recommend that you call the answering device using a mobile phone, etc. to
confirm that messages are recorded successfully in the answering device.
Set your answering device to answering mode and adjust it as follows:
- The entire message should be no longer than 15 seconds.
- In the message, tell your callers how to send a fax.
• When the call is a voice call:
The telephone will ring when a call incomes.
Pick up the handset, and talk on the telephone.
Note
• If the printer unexpectedly switches to fax reception during telephone calls, select User-
friendly RX: OFF in Advanced.
• If Manual/auto switch: ON is selected in Advanced, you must answer an incoming call by
picking up the handset within the time specified in RX start time. Otherwise the printer will
switch to fax reception.
355
When FAX only mode is selected:
• When the call is a fax:
The printer will receive the fax automatically.
Note
• If a telephone is connected to the printer, the telephone will ring when a call incomes.
• You can change the number of times to ring the telephone with Ring count in Advanced.
When DRPD or Network switch is selected:
• When the call is a fax:
The telephone will ring when a call incomes.
The printer will receive the fax automatically when the fax ring pattern is detected.
Note
• You can change the number of times to ring the telephone.
Advanced Settings of Receive Mode
• When the call is a voice call:
The telephone will ring when a call incomes.
When the printer does not detect the fax ring pattern, the telephone will continue ringing.
Pick up the handset, and talk on the telephone.
356
Note
• To use this feature, you need to subscribe to a compatible service provided by your telephone
company.
• For DRPD
You need to select the appropriate ring pattern on the printer.
Setting DRPD Ring Pattern (US and Canada only)
• For Network switch
The name of this service varies depending on the country or region of purchase. This setting
may not be also available depending on the country or region of purchase.
357
Changing Paper Settings
This printer prints received faxes to paper loaded in the printer beforehand. You can use the operation panel
to change the paper settings for printing faxes. Make sure that the settings are appropriate for the loaded
paper.
Important
• If the size of loaded paper is different from that specified in the paper size setting, the received faxes
are stored in the printer's memory and Check the page size and tap [OK]. is displayed on the touch
screen. In this case, load the same size of paper as that specified in the paper size setting, and then
select OK.
You can also press Stop button to close the message and print the stored documents in the printer's
memory later.
Printing Document in Printer's Memory
• If no paper is loaded, or paper has run out while printing is in progress, the received faxes are stored in
the printer's memory and the error message for no paper is displayed on the touch screen. In this case,
load paper and select OK.
You can also press Stop button to close the message and print the stored documents in the printer's
memory later.
Printing Document in Printer's Memory
Note
• If the sender sends a document that is larger than Letter-size or Legal-size, such as 11 x 17 inches, the
sender's device may send the fax automatically reduced in size or divided, or send only a part of the
original.
1.
Check that printer is turned on.
2. Select FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
3. Select Function list.
The Function list screen is displayed.
4. Select Fax paper settings.
The Fax paper settings screen is displayed.
5. Specify settings.
358
Paper src
Select a paper source (Rear tray/Cassette 1/Cassette 2/Auto) where paper is loaded.
Note
• When Auto is selected, paper is fed from the paper source where the paper that matches the
paper settings (page size and media type) is loaded.
Page size
Select the page size from A4, Letter, or Legal.
Type (Media type)
The paper type is set to Plain paper.
2-sidedPrintSetting
Select two-sided printing or single-sided printing.
Two sided printing is available for black & white faxes. Color faxes are printed on the single-side of
paper regardless of this setting.
After 2-sided is selected for 2-sidedPrintSetting, select stapling side.
Note
• When Page size is set to A4 or Letter, the received faxes are printed on the two-sides of
paper.
6. Select OK.
359
Memory Reception
If the printer was not able to print the received fax, the received fax is stored in the printer's memory. The
FAX Memory lamp is lit and Fax received. Saved in memory. is displayed at the Fax standby screen.
Important
• If you unplug the power cord, all faxes stored in the printer's memory are deleted. The next time you
turn the printer on, select OK after a confirmation screen is displayed. The list of the faxes deleted from
the printer's memory (MEMORY CLEAR REPORT) will be printed.
If the printer receives a fax under one of the following conditions, the received fax will be automatically
stored in the printer's memory.
• The printer is set to store received faxes in its memory:
When Do not print is selected for Received documents in Auto print settings under FAX settings,
the received faxes are stored in the printer's memory.
You can print the faxes stored in the printer's memory from the Memory reference screen in the Fax
menu.
Printing Document in Printer's Memory
Note
• To print the received faxes automatically, select Print for Received documents in Auto print
settings under FAX settings.
Auto print settings
• An error has occurred on the printer:
If you select Print for Received documents in Auto print settings under FAX settings, a received fax
will be printed automatically. However, if any of the following errors occurs, the received fax will not be
printed. It will instead be stored in the printer's memory.
When the error is resolved, the fax stored in the printer's memory is printed automatically.
◦ The amount of remaining ink is insufficient to print a fax:
Refill ink tanks.
Refilling Ink Tanks
Note
When the fax remains in the printer memory, you can reprint it after refilling the ink tanks.
◦ Paper has run out:
Load the paper and select OK on the touch screen.
◦ A different size of paper from that specified by Page size in Fax paper settings is loaded:
Load the same size of paper as that specified by Page size in Fax paper settings, and then select
OK on the touch screen.
360
• You pressed Stop button to cancel printing of a fax:
Press HOME button and select FAX to resume printing of the fax.
Note
• The printer can store up to max. 250 pages* (max. 30 documents) of faxes in the printer's memory.
* When using ITU-T No.1 chart (Standard mode)
• If the printer's memory becomes full during memory reception, only pages which already have been
received are stored in the memory. Print the received faxes stored in the printer's memory, save them
on the USB flash drive, and then delete them from the printer's memory and have the sender resend
the faxes.
Document Stored in Printer's Memory
361
Document Stored in Printer's Memory
If the sending faxes is not complete or the printer was not able to print the received faxes, these faxes are
stored in the printer's memory.
If an error occurred during a fax transmission, the document is not stored in the printer's memory.
In the following cases, the printer is not able to print the received fax and will automatically store the fax in
its memory.
• The amount of remaining ink is insufficient to print a fax.
• Paper has run out.
• A different size of paper from that specified by Page size in Fax paper settings is loaded.
• Do not print is selected for Received documents in Auto print settings under FAX settings.
• You pressed Stop button to cancel printing of a received fax.
Important
• If you unplug the power cord of the printer, all faxes stored in the printer's memory are deleted.
For details on how to unplug the power cord, refer to
Unplugging the Printer.
You can print or delete the faxes stored in the printer's memory. You can also save the received faxes
stored in the printer's memory on the USB flash drive.
• To print a document in the printer's memory:
Printing Document in Printer's Memory
• To delete a document in the printer's memory:
Deleting Document in Printer's Memory
• To save a document on a memory card
Saving Document in Printer's Memory to USB Flash Drive
• To forward a document to the shared folder on the computer
Forwarding Document in Printer's Memory to Shared Folder on Computer
Note
• When confirming, printing, or deleting a document stored in the printer's memory, you specify it by its
transaction number. If you do not know the transaction number for your target document, print the list of
documents (MEMORY LIST) first.
For details on how to print MEMORY LIST, see
Printing Document in Printer's Memory.
363
Printing Document in Printer's Memory
You can print a specified document in the printer's memory or print all the received documents in its memory
at a time.
When printing a specified document, you specify it by its transaction number. If you do not know the
transaction number for your target document, print the list of documents (MEMORY LIST) first.
1.
Check that printer is turned on.
2. Load paper.
3. Select FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
4. Select Function list.
The Function list screen is displayed.
5. Select Memory reference.
The memory list is displayed.
A: Date and time of transaction and fax/telephone number
B: Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent.
A transaction number from "5001" to "9999" indicates a document being received.
C: Color is displayed for color transmission/reception. Nothing is displayed for black & white
transmission/reception.
Note
• If no document is stored in the printer's memory, There is no document in memory. is displayed.
Select OK to return to the previous screen.
364
6. Select a print menu.
• To print the memory list (MEMORY LIST):
You can print a list of the documents in the printer's memory by selecting Print doc. list.
When the print confirmation screen is displayed, select Yes. The printing starts.
MEMORY LIST shows the transaction number of the unsent or unprinted fax (TX/RX NO.),
transaction mode, recipient's number, and the date and time of the transaction.
A transaction number from "0001" to "4999" on MEMORY LIST indicates a document being sent. A
transaction number from "5001" to "9999" on MEMORY LIST indicates a document being received.
• To specify a document to print:
Select a document to print on the Memory list screen, select Print specified document.
Note
• If the specified document is not stored in the printer's memory, There is no document that
can be printed. is displayed. Select OK to return to the previous screen.
The confirmation screen to select whether to print only the first page of the document is displayed.
If you select Yes, only the first page of the document will be printed. The document is still stored in
the printer's memory.
If you select No, all pages of the document will be printed. The screen to confirm whether to delete
the printed document in the printer's memory is displayed after printing.
• To print all the received documents stored in the printer's memory:
Select Batch process, and then select Print all RX documents.
When the print confirmation screen is displayed, select Yes. All the documents in the printer's
memory are printed.
Each time a document is printed, the screen to confirm whether to delete the printed document in
the printer's memory is displayed.
If you select Yes, the printed document in the printer's memory is deleted.
365
Deleting Document in Printer's Memory
You can delete a specified document in the printer's memory or delete all the documents in its memory at a
time.
Note
• When deleting a specified document, you specify it by its transaction number. If you do not know the
transaction number for your target document, print the list of documents (MEMORY LIST) first.
Printing Document in Printer's Memory
1. Check that printer is turned on.
2. Select FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
3. Select Function list.
The Function list screen is displayed.
4. Select Memory reference.
The memory list is displayed.
A: Date and time of transaction and fax/telephone number
B: Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent.
A transaction number from "5001" to "9999" indicates a document being received.
C: Color is displayed for color transmission/reception. Nothing is displayed for black & white
transmission/reception.
Note
• If no document is stored in the printer's memory, There is no document in memory. is displayed.
Select OK to return to the previous screen.
366
5. Select a delete menu.
• To specify a document to delete:
Select a document to delete on the Memory list screen, select Delete specified doc..
Note
• If the specified document is not stored in the printer's memory, There is no document that
can be deleted. is displayed. Select OK to return to the previous screen.
The confirmation screen is displayed.
If you select Yes, the specified document is deleted from printer's memory.
• To delete all documents stored in the printer's memory:
Select Batch process, and then select Delete all documents.
The confirmation screen is displayed.
If you select Yes, all documents are deleted from printer's memory.
367
Saving Document in Printer's Memory to USB Flash Drive
You can save the received faxes stored in the printer's memory to the USB flash drive as PDF files using the
operation panel of the printer.
You can save a specified document in the printer's memory to the USB flash drive or save all the documents
in its memory to the USB flash drive at a time.
Important
• Do not remove the USB flash drive from the printer until saving is complete.
• For safety reasons, we recommend backing up faxes saved on a USB flash drive to another media
periodically to avoid unexpected accidents.
• We assume no responsibility for damage to or loss of data for whatever reason even within the warranty
period.
Note
• When saving a specified document, you specify it by its transaction number. If you do not know the
transaction number for your target document, print the list of documents (MEMORY LIST) first.
Printing Document in Printer's Memory
• After saving the fax in the printer's memory to the USB flash drive, the fax is still stored in the printer's
memory.
For details on how to delete the fax in the printer's memory, see Deleting Document in Printer's
Memory.
1.
Check that printer is turned on.
2. Insert a USB flash drive.
3. Select FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
4. Select Function list.
The Function list screen is displayed.
5. Select Memory reference.
The memory list is displayed.
368
A: Date and time of transaction and fax/telephone number
B: Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent.
A transaction number from "5001" to "9999" indicates a document being received.
C: Color is displayed for color transmission/reception. Nothing is displayed for black & white
transmission/reception.
Note
• If no document is stored in the printer's memory, There is no document in memory. is displayed.
Select OK to return to the previous screen.
6. Select a save menu.
• To specify a document to save on the USB flash drive:
Select a document to save on the Memory list screen, select Save specified document.
Note
• If the specified document is not stored in the printer's memory, There is no document that
can be saved. is displayed. Select OK to return to the previous screen.
Select USB flash drive as the destination. The specified document is saved on the USB flash
drive.
• To save all the received documents stored in the printer's memory on the USB flash drive:
Select Batch process, and then select Save all RX documents.
Select USB flash drive as the destination. All documents are saved on the USB flash drive.
Note
• You can save up to 250 pages of fax as one PDF file.
• You can save up to 2000 PDF files on a USB flash drive.
• Faxes are saved according to the order of the transaction number when Save all RX documents is
selected.
• If the USB flash drive is removed or becomes full while saving faxes is in progress, the error message is
displayed on the touch screen. Select OK to dismiss the error.
• The folder and file name of faxes saved on the USB flash drive is as follows:
Folder name: CANON_SC\FAXDOC\0001
369
Forwarding Document in Printer's Memory to Shared Folder on
Computer
You can forward the received faxes stored in the printer's memory to the shared folder on the computer as
PDF files using the operation panel of the printer.
You can forward a specified document in the printer's memory to the shared folder on the computer or
forward all the documents in its memory to the shared folder on the computer at a time.
Important
• Do not disconnect the printer with the computer when the printer forwards received faxes to the shared
folder on the computer.
• We assume no responsibility for damage to or loss of data for whatever reason even within the warranty
period.
Note
• Register the destination folder using Quick Utility Toolbox in advance.
For details on how to register the destination folder:
For Windows:
Destination Folder Settings
For Mac OS:
Destination Folder Settings
• When forwarding a specified document, you specify it by its transaction number. If you do not know the
transaction number for your target document, print the list of documents (MEMORY LIST) first.
Printing Document in Printer's Memory
• After forwarding the fax in the printer's memory to the shared folder on the computer, the fax is still
stored in the printer's memory.
For details on how to delete the fax in the printer's memory, see Deleting Document in Printer's
Memory.
1.
Check that printer is turned on.
2. Make sure that printer is connected with destination computer.
3. Select
FAX on the HOME screen.
Using Touch Screen
The Fax standby screen is displayed.
4. Select Function list.
The Function list screen is displayed.
371
5. Select Memory reference.
The memory list is displayed.
A: Date and time of transaction and fax/telephone number
B: Transaction number (TX/RX NO.)
A transaction number from "0001" to "4999" indicates a document being sent.
A transaction number from "5001" to "9999" indicates a document being received.
C: Color is displayed for color transmission/reception. Nothing is displayed for black & white
transmission/reception.
Note
• If no document is stored in the printer's memory, There is no document in memory. is displayed.
Select OK to return to the previous screen.
6. Select a forward menu.
• To specify a document to forward to the shared folder on the computer:
Select a document to forward on the Memory list screen, select Save specified document.
Note
• If the specified document is not stored in the printer's memory, There is no document that
can be forwarded. is displayed. Select OK to return to the previous screen.
Select Destination folder as the destination.
Select a destination folder to forward the specified document to the shared folder on the computer.
Note
• When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code
is displayed. Entering the PIN code allows you to assign the shared folder as the destination.
• To forward all the received documents stored in the printer's memory to the shared folder on the
computer:
Select Batch process, and then select Save all RX documents.
Select Destination folder as the destination.
Select a destination folder to forward all documents to the shared folder on the computer.
372
Note
• When you specify a PIN code for a registered folder, a screen asking you to enter a PIN code
is displayed. Entering the PIN code allows you to assign the shared folder as the destination.
Note
• You can forward up to 250 pages of fax as one PDF file.
• You can forward up to 2000 PDF files on the shared folder on the computer.
• Faxes are forwarded according to the order of the transaction number when Save all RX documents is
selected.
• If the printer is disconnected with the computer or if the writing error occurs on the computer while
forwarding faxes is in progress, the error message is displayed on the touch screen. Select OK to
dismiss the error.
• The faxes forwarded to the shared folder are named with the serial number from FAX_0001 (file
extension: PDF).
373
Network
Cannot Find Printer on Network
Cannot Find Printer while Using Wi-Fi
Network Key (Password) Unknown
Cannot Print or Connect
For other questions about network, click here.
Print
Printer Does Not Print
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines
Printout Results Are Unsatisfactory
What to Do When Paper Is Jammed
Cannot Print or Connect
Installation
Failed to MP Drivers Installation (Windows)
Fax
Cannot Send a Fax
Cannot Print a Fax/"Fax received. Saved in memory." Appears
Cannot Receive a Fax/Cannot Receive a Color Fax
FAX Setup Guide
Error
When Error Occurred
Message (Support Code) Appears
Repairing Your Printer
Frequently Asked Questions
Solve Problems
Printer Does Not Work
Printer Does Not Turn On
Printer Turns Off Unexpectedly or Repeatedly
Wrong Language Appears in Touch Screen
Display on Touch Screen Is Off
USB Connection Problems
Cannot Communicate with Printer via USB
Printer Does Not Print
Copying/Printing Stops
Cannot Print Using AirPrint
Printer Prints Slowly
374
Ink Does Not Come Out
What to Do When Paper Is Jammed
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Automatic Duplex Printing Problems
Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows)
Printout Results Are Unsatisfactory
Scanning Problems (Windows)
Scanning Problems (macOS)
Scan Results Are Unsatisfactory (Windows)
Scan Results Are Unsatisfactory (macOS)
Cannot Print/Scan from Smartphone/Tablet
Cannot Send a Fax
Cannot Print a Fax/"Fax received. Saved in memory." Appears
Cannot Receive a Fax/Cannot Receive a Color Fax
Cannot Dial
Telephone Disconnects During a Call
Cannot Set Correctly (Network)
Cannot Find Printer During Setup
Cannot Find Printer while Using Wi-Fi
Cannot Find Printer while Using Wired LAN
Printer Suddenly Stopped Working for Some Reason
Network Key (Password) Unknown
Forgot Administrator Password of Printer
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
Message Appears on Computer During Setup
Checking Network Information
Restoring to Factory Defaults
Cannot Set Correctly (Installation)
Failed to MP Drivers Installation (Windows)
Updating MP Drivers in Network Environment (Windows)
Error or Message Appears
When Error Occurred
Message (Support Code) Appears
A Message for Faxing Is Displayed on Fax Standby Screen
List of Support Code for Error
IJ Scan Utility Error Messages (Windows)
IJ Scan Utility Lite Error Messages (macOS)
ScanGear (Scanner Driver) Error Messages (Windows)
Operation Problems
Network Communication Problems
Printing Problems
Problems while Printing/Scanning from Smartphone/Tablet
Scanning Problems (Windows)
375
Network Settings and Common Problems
Here are frequently asked questions on network. Select a connection method you are using, or you want to
use.
Wireless LAN
Wireless Direct
Wired LAN
Wireless LAN
Cannot Find Printer
Cannot Find Printer while Using Wi-Fi
Cannot Find Printer During Setup
Cannot Proceed beyond Printer Connection Screen (Cannot Find Printer Connected via USB)
Searching Printer by IP Address or Host Name During Setup
Error Occurs During Wi-Fi Setup
Detect Same Printer Name
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Cannot Print or Connect
Printer Suddenly Stopped Working for Some Reason
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings
Cannot Access to Internet on Wi-Fi from Communication Device
Connecting Printer and Wireless Router Using Easy wireless connect
Cannot Connect Smartphone/Tablet to Wireless Router
Error Occurs During Wi-Fi Setup
Connects to Another Computer via LAN/Changes from USB to LAN Connection
Cannot Print or Connect
LAN Setting Tips/Changing LAN Settings
Network Key (Password) Unknown
Forgot Administrator Password of Printer
Checking Network Information
Restoring to Factory Defaults
Checking Wireless Router SSID/Key
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Privacy Separator/SSID Separator/Network Separation Function
Default Network Settings
Connects to Another Computer via LAN/Changes from USB to LAN Connection
Printing Network Settings
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Checking Status Code
377
Printing/Scanning from Smartphone/Tablet
Connecting Printer and Wireless Router Using Easy wireless connect
Cannot Connect Smartphone/Tablet to Wireless Router
Checking Wireless Router Network Name (SSID) for Smartphone/Tablet
Setting Up Using Smartphone/Tablet
Cannot Print/Scan from Smartphone/Tablet
Downloading Canon PRINT Inkjet/SELPHY
Problems while Using Printer
Message Appears on Computer During Setup
Printer Prints Slowly
Wireless Direct
Cannot Print or Connect
Printer Suddenly Stopped Working for Some Reason
Cannot Access to Internet on Wi-Fi from Communication Device
Cannot Print or Connect
LAN Setting Tips/Changing LAN Settings
Network Key (Password) Unknown
Forgot Administrator Password of Printer
Checking Network Information
Restoring to Factory Defaults
Default Network Settings
Printing Network Settings
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Checking Status Code
Printing/Scanning from Smartphone/Tablet
Cannot Print/Scan from Smartphone/Tablet
Downloading Canon PRINT Inkjet/SELPHY
Problems while Using Printer
Message Appears on Computer During Setup
Printer Prints Slowly
Wired LAN
Cannot Find Printer
Searching Printer by IP Address or Host Name During Setup
Cannot Find Printer while Using Wired LAN
Detect Same Printer Name
Cannot Print or Connect
Printer Suddenly Stopped Working for Some Reason
Cannot Print or Connect
378
LAN Setting Tips/Changing LAN Settings
Forgot Administrator Password of Printer
Checking Network Information
Restoring to Factory Defaults
Default Network Settings
Connects to Another Computer via LAN/Changes from USB to LAN Connection
Printing Network Settings
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection
Checking Status Code
Problems while Using Printer
Message Appears on Computer During Setup
Printer Prints Slowly
379
Cannot Find Printer During Setup
If you cannot find the printer on network during setup, check the following.
When you complete all the checking, try to set up from the beginning.
Items to check for Wi-Fi:
When connecting the printer to Wi-Fi, check/respond to all the items in [Step 1], and try to set up from the
beginning. If you still cannot set up the printer properly, try the items in [Step 2] and try to set up from the
beginning.
Step 1
Check the basic items for Wi-Fi
Step 2
Solve the problem, using IJ Network Device Setup Utility
Items to check for wired LAN:
When connecting the printer to wired LAN, check/respond to all the items in [Step 1], and try to set up from
the beginning. If you still cannot set up the printer properly, try the items in [Step 2] and try to set up from the
beginning.
Step 1
Check the basic items for wired LAN
Step 2
Solve the problem, using IJ Network Device Setup Utility
382
Items to check for Wi-Fi
Step 1
Check the basic items for Wi-Fi
1. Check power status
Are printer and network device (router, etc.) turned on?
Stop setting up, and check if the router (modem) is turned on and then check if the printer is turned on.
1. Check if network devices such as router are turned on.
If network devices are not turned on, turn on the power. If the network devices are on, turn them off and on again.
It may take a while for the network device to become ready for use once they are turned on.
Proceed once the network devices such as router are ready for use.
2. Check if the printer is turned on
If printer is not turned on, turn on the power. If the printer is on, turn them off and on again.
Proceed once you complete checking the power status above.
2. Check PC network connection
Can you view any web pages on your computer? Make sure the computer and network device (wireless router, etc.) are configured and the
computer is connected to the network.
If you cannot view web pages on your computer, check wireless router network connection settings, such as IP address filtering, MAC address
filtering, and DHCP function.
For more on checking the settings of the wireless router, refer to the instruction manual supplied with the wireless router or contact the
manufacturer.
Important
• Depending on the wireless router, note that different network name (SSID) is assigned for a bandwidth (2.4 GHz or 5 GHz) or its usage (for
PC or game machine), using alphanumeric characters at the end of network name (SSID).
Once you complete checking the wireless router, configure the network settings for your computer. For the procedures, refer to the instruction
manual supplied with the computer, or contact the manufacturer.
Once you complete setting up the wireless router and your computer, configure the settings on your computer in order to view web pages, using the
information of the wireless router.
Proceed once you complete checking the network connection above.
3. Check printer's Wi-Fi settings
Make sure the or icon is displayed on the touch screen.
If icon is not displayed:
The printer is not set to use Wi-Fi. Turn on wireless communication on the printer.
383
If icon is displayed:
icon indicates that the wireless router and the printer are not connected. Reconsider the locations of the wireless router and the printer.
• Checking the location of wireless router:
After checking the wireless router setting, make sure the printer is not placed too far away from the wireless router. The printer can be up 50
m (164 ft.) from the wireless router indoors if unobstructed. The printer is designed for indoor use. Make sure the printer is close enough to the
wireless router to be used.
Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors
is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot
communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may
cause interference. Place the wireless router as far away from interference sources as possible.
• Checking the location of printer:
Make sure that the printer is not placed behind an object. The printer may not be connected when placed behind a wall or on a shelf. Try to
place the printer in a location where there is no obstacle.
For details, see the instruction manual supplied with the wireless router or contact the manufacturer.
When you complete checking [Step 1] above, try to set up from the beginning.
If the printer cannot be detected after trying to set up from the beginning, proceed to [Step 2].
[Step 2] Solve the problem, using IJ Network Device Setup Utility
Items to check for wired LAN
Step 1
Check the basic items for wired LAN
1. Check the power and LAN Cable
When the printer cannot be found on the setup screen, using LAN connection setup, make sure that all the network devices are connected with the
router and the hub via LAN cables and that all the devices are turned on.
If LAN cable is not connected:
Connect the router, hub, computer and printer via LAN cables.
Make sure the printer is turned on.
Power Supply
Make sure the printer is turned on, and make sure that the router and the hub are turned on.
If LAN cable is connected, and printer and network device are off:
Turn on printer or network device.
If LAN cable is connected, and printer and network device are on:
If they are on, turn them off and on again.
Note
• It may take a while for the printer and network device to become ready for use once they are turned on again. After turning it on, wait for a
while and proceed.
2. Check PC network connection
Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is
connected to the network.
If you cannot view web pages, unplug the cable connected to the router's WAN side. Connect the cable directly to the computer to see if you can
view web pages on the Internet.
Check the settings for the router if you were able to view web pages. For details on checking the settings of the router, refer to the instruction
manual supplied with the router or contact the manufacturer. Refer also to the instruction manual regarding the connection of the provider.
Once you complete checking the router, configure the network settings of your computer. For the procedures, refer to the instruction manual
supplied with the computer, or contact the manufacturer.
384
Once you complete setting up the router and your computer, configure the settings on your computer to view web pages, using the information of
the router.
Proceed once you can view web pages on your computer.
3. Check printer's wired LAN settings
Make sure the
icon is displayed on the touch screen.
If icon is not displayed:
The printer is not set to enable wired communication. Change the printer settings in order to use wired LAN.
When you complete checking [Step 1] above, try to set up from the beginning.
If the printer cannot be detected after trying to set up from the beginning, proceed to [Step 2].
Step 2
Solve the Problem, Using IJ Network Device Setup Utility
Diagnose and repair the network connections using IJ Network Device Setup Utility.
Download IJ Network Device Setup Utility from the below page, and install it on your computer.
Checking Printer Connection Status Using IJ Network Device Setup Utility
Refer to below in regard to starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Starting Up IJ Network Device Setup Utility
Once revised, try to set up from the beginning.
385
Cannot Proceed beyond Printer Connection Screen (Cannot Find
Printer Connected via USB)
If you cannot proceed beyond the Printer Connection screen, check the following.
Check1
Make sure USB cable is securely plugged in to printer and computer.
Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the
back of the printer.
Important
• Check the orientation of the "Type-B" connector and connect to the printer. For details, refer to the
instruction manual supplied with the USB cable.
Check2
Follow procedure below to connect printer and computer again.
Important
• For macOS, make sure the lock icon is on the lower left of the Printers & Scanners screen.
If the
icon (locked) is displayed, click the icon to unlock. (The administrator name and the password
are necessary to unlock.)
1. Unplug USB cable from printer and computer and connect it again.
2. Make sure no printer operation is in progress and turn off.
3. Turn on printer.
Check3
Follow the steps below to install MP Drivers again.
386
1. Download the latest MP Drivers.
2. Turn off printer.
3. Shut down computer.
After shutting down, restart your computer and install the latest MP Drivers downloaded in step 1.
387
Cannot Find Printer while Using Wi-Fi
First, make sure printer is turned on. Next, make sure that you can view any web page on the Internet with
your computer. After confirming the two, use the IJ Network Device Setup Utility to diagnose and repair
network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Starting Up IJ Network Device Setup Utility
If the problem persists after diagnosis and repair with IJ Network Device Setup Utility, check the following
items.
Check1
Check the (Network status) icon on the touch screen.
If the icon is displayed, or only the icon is displayed, wireless LAN is disabled.
Select
(Setup) on HOME screen > Device settings > LAN settings > Wi-Fi in this order, and select
Enable for Enable/disable Wi-Fi.
Note
• If User management settings is enabled, the user selection screen is displayed before the HOME screen
is displayed.
If the
icon is displayed, see the following check to make sure whether printer setup is complete or the
settings of wireless router to connect are correct.
Check2
Make sure printer setup is complete on the computer.
If it is not, click here and perform setup.
Check3
Make sure printer and wireless router network settings match.
388
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
Note
• Use 2.4 GHz or 5 GHz frequency band to connect to a wireless router. Match the network name (SSID) set
for the printer with that for 2.4 GHz or 5 GHz frequency band of the wireless router.
To check the network name (SSID) set for the printer, display it using the operation panel of the printer or print
out the network setting information of the printer.
• Display on the touch screen.
LAN settings
• Print the network settings.
Printing Network Settings
Check4
Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Check5
Make sure wireless signal is strong. Monitor signal strength and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due to
a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the touch screen.
Using Touch Screen
Check6
Make sure Enable bidirectional support is selected in the Ports sheet of the
Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.
Check7
Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some programs
use a firewall by default.
Check8
If printer is connected to an AirPort Base Station via LAN, make sure you use
alphanumeric characters for network name (SSID). (macOS)
389
If the problem is not resolved, click here and redo setup.
390
Printer Suddenly Stopped Working for Some Reason
First, make sure printer is turned on. Next, make sure that you can view any web page on the Internet with
your computer. After confirming the two, use the IJ Network Device Setup Utility to diagnose and repair
network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Starting Up IJ Network Device Setup Utility
If the problem persists after diagnosis and repair with IJ Network Device Setup Utility, check the following
items.
Cannot Connect to a Printer after Network Configuration Changes
Cannot Connect to a Printer via Wireless LAN (Wi-Fi)
Cannot Connect to a Printer through Wireless Direct
Cannot Connect to a printer via Wired LAN
Cannot Print/Scan/Fax through Network
Cannot Connect to a Printer after Network Configuration Changes
It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
Make sure the computer has obtained a valid IP address, and try again to find the printer.
Cannot Connect to a printer via Wireless LAN (Wi-Fi)
Check1
Check the power status of printer, network devices (e.g. wireless router), and
smartphone/tablet.
• Turn on the printer or devices.
• If the power is already turned on, cycle the power switch.
• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
392
Check2
Is the printer connected to the wireless router?
Use the icon on the touch screen to check the connection status between the printer and wireless
router. If the
icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on the printer.
Check3
Make sure the printer and wireless router network settings match.
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
Communication with a wireless router must be tuned to either the 2.4 GHz or 5 GHz frequency band. The
network name (SSID) of the 2.4 GHz frequency band and the network name (SSID) of the 5 GHz frequency
band cannot be used in combination.
Check the network name (SSID) set for the printer, and match it with the network name (SSID) of the correct
frequency band of the Wi-Fi router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
To check the current network settings of the printer, display it using the operation panel of the printer or print
out the network setting information of the printer.
• Display on the touch screen.
LAN settings
• Print the network settings.
Printing Network Settings
Check4
Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Check5
Make sure wireless signal is strong. Monitor signal status and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the touch screen.
Using Touch Screen
Check6
Make sure of the Wi-Fi channel numbers used for your computer.
393
You need to have the same Wi-Fi channel number that you are using for the wireless router as your computer.
It is normally set in the way that you can use all the Wi-Fi channels. However, when the channels that you are
using are restricted, the Wi-Fi channels do not match.
See the instruction manual provided with your computer and check the Wi-Fi channel number available for
your computer.
Check7
Make sure channel set on wireless router is a usable channel as confirmed in
the previous check.
If it is not, change the channel set on the wireless router.
Check8
Make sure security software's firewall is off.
If your security software's firewall is on, a message may appear warning you that Canon software is attempting
to access the network. If this warning message appears, set security software to always allow access.
If you are using any programs that switch between network environments, check their settings. Some
programs use a firewall by default.
Check9
If printer is connected to an AirPort Base Station via LAN, make sure you use
alphanumeric characters for network name (SSID). (macOS)
If the problem is not resolved, click here and redo setup.
• Positioning:
Make sure there are no obstacles between the printer and the wireless router.
Cannot Connect to a Printer through Wireless Direct
Check1
Is the icon displayed on the touch screen?
If not, Wireless Direct is disabled. Turn on Wireless Direct.
Check2
Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check3
Make sure printer is selected as connection for device (e.g. smartphone or
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
394
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network setting information of the printer.
• Display on the touch screen.
LAN settings
• Print the network settings.
Printing Network Settings
Check4
Have you entered the proper password specified for the Wireless Direct?
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network setting information of the printer.
• Display on the touch screen.
LAN settings
• Print the network settings.
Printing Network Settings
Check5
Make sure the printer is not placed too far away from the device.
If the distance between the printer and device is too far, wireless communication becomes poor. Place the
printer and device close to each other.
Check6
Make sure 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
Cannot Connect to a printer via Wired LAN
Check1
Make sure the printer is turned on.
Check2
Make sure the LAN cable is connected properly.
Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.
If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.
If the problem is not resolved, click here and redo setup.
Cannot Print/Scan/Fax through Network
395
Check1
Make sure the computer is connected to the wireless router.
For more on how to check the computer settings or connection status, see your computer instruction manual
or contact its manufacturer.
Check2
If MP Drivers are not installed, install them. (Windows)
Click here and install the MP Drivers.
Check3
When using Wi-Fi, make sure wireless router does not restrict which
computers and printers can access it.
For more on connecting to and setting up your wireless router, see the wireless router instruction manual or
contact its manufacturer.
Note
• To check the MAC address or IP address of your computer, see
Checking Computer IP Address or MAC
Address.
396
Network Key (Password) Unknown
Use the IJ Network Device Setup Utility to diagnose and repair network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
• For Windows:
Starting Up IJ Network Device Setup Utility
• For macOS:
Starting Up IJ Network Device Setup Utility
If the problem persists after diagnosis and repair with IJ Network Device Setup Utility, check the following
items.
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect
Setting an Encryption Key
WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot
Connect
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Setting an Encryption Key
For more on setting up a wireless router, see the instruction manual provided with the wireless router or
contact its manufacturer. Make sure your computer can communicate with the wireless router.
Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is
compatible with WPA/WPA2, you can also use WPA2 or WPA.
• Using WPA/WPA2 (Windows)
The authentication method, Wi-Fi password, and dynamic encryption type must be identical among
the wireless router, the printer, and your computer.
Enter the Wi-Fi password configured on the wireless router.
397
Either TKIP (basic encryption) or AES (secure encryption) is selected automatically as the dynamic
encryption method.
For details, see If WPA/WPA2 Details Screen Appears.
Note
• This printer supports WPA/WPA2-PSK (WPA/WPA2-Personal) and WPA2-PSK (WPA2-
Personal).
• Using WEP
The length or format of the Wi-Fi password and authentication method must be identical among the
wireless router, the printer, and your computer.
To communicate with a wireless router that generates a password automatically, you must set the
printer to use the password generated by the wireless router.
◦ For Windows:
When the WEP Details screen appears after you click Search... on the Network Settings (Wi-Fi)
screen in IJ Network Device Setup Utility, follow the on-screen instructions to set the password
length, format, and the password to use.
For details, see If WEP Details Screen Appears.
Note
• If the printer is connected to an AirPort Base Station via LAN:
If the printer is connected to an AirPort Base Station via a LAN, check the settings in Wireless
Security of AirPort Utility.
Select 64 bit if WEP 40 bit is selected for password length in AirPort Base Station.
Select 1 for the password to use. Otherwise, computer will not be able to communicate with
printer via the wireless router.
398
Printer Cannot Be Used After Replacing Wireless Router or
Changed Router Settings
When you replace a wireless router, redo the network setup for the printer according to the replaced one.
Click here and perform setup.
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
If this does not solve the problem, see below.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on
Wireless Router
With Encryption On, Cannot Communicate with Printer After Changing Encryption Type at Wireless
Router
Cannot Communicate with Printer After Enabling MAC/IP Address
Filtering or Encryption Key on Wireless Router
Check1
Check wireless router setting.
To check the wireless router setting, see the instruction manual provided with the wireless router or contact its
manufacturer. Make sure the computer and the wireless router can communicate with each other under this
setting.
Check2
If filtering MAC addresses or IP addresses at wireless router, check that MAC
addresses or IP addresses for computer, network device, and printer are registered.
399
Check3
If using WPA/WPA2 key or a password, make sure encryption key for
computer, network device, and printer matches key set for wireless router.
The length or format of the Wi-Fi password and authentication method must be identical among the wireless
router, the printer, and your computer.
For details, see
Setting an Encryption Key.
With Encryption On, Cannot Communicate with Printer After
Changing Encryption Type at Wireless Router
If you change the encryption type for the printer and it subsequently cannot communicate with the
computer, make sure the encryption type for the computer and the wireless router matches the type set
for the printer.
Cannot Communicate with Printer After Enabling MAC/IP Address Filtering or Encryption Key on
Wireless Router
400
Checking Network Information
Checking Printer IP Address or MAC Address
Checking Computer IP Address or MAC Address
Checking Communication Between the Computer, the Printer, and the Wireless Router
Checking Network Setting Information
Checking Printer IP Address or MAC Address
To check the printer's IP Address or MAC address, print out the network settings information or use the
operation panel to display it.
• Display on the touch screen.
LAN settings
• Print the network settings.
Printing Network Settings
For Windows, you can check the network setting information on the computer screen.
Canon IJ Network Device Setup Utility Screen
Checking Computer IP Address or MAC Address
To check the IP Address or MAC address of your computer, follow the instructions below.
• For Windows:
1. Select Command Prompt from Start.
2. Enter "ipconfig/all" and press Enter.
The IP address and MAC address of your computer appear. If your computer is not connected to a
network, the IP address does not appear.
• For macOS:
1. Select System Preferences from Apple menu, and then click Network.
2. Make sure network interface used by computer is selected, and then click Advanced.
Make sure Wi-Fi is selected as network interface.
402
3. Click TCP/IP to check the IP address, or click Hardware to check the MAC address.
Checking Communication Between the Computer, the Printer, and the
Wireless Router
Perform a ping test to check if communication is taking place.
• For Windows:
1. Select Command Prompt from Start.
2. Type the ping command and press Enter.
The ping command is as follows: ping XXX.XXX.XXX.XXX
"XXX.XXX.XXX.XXX" is the IP address of the target device.
If communication is taking place, a message like the one shown below appears.
Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255
If Request timed out appears, communication is not taking place.
• For macOS:
1. Start Network Utility as shown below.
Select Computer from Go menu of Finder, double-click Macintosh HD > System > Library >
CoreServices > Applications > Network Utility.
2. Click Ping.
3. Make sure Send only XX pings (XX are numbers) is selected.
4. Enter IP address of target printer or target wireless router in Enter the network
address to ping.
5. Click Ping.
"XXX.XXX.XXX.XXX" is the IP address of the target device.
A message such as the following appears.
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=0 ttl=64 time=3.394 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=1 ttl=64 time=1.786 ms
64 bytes from XXX.XXX.XXX.XXX: icmp_seq=2 ttl=64 time=1.739 ms
--- XXX.XXX.XXX.XXX ping statistics ---
403
3 packets transmitted, 3 packets received, 0% packet loss
If "100% packet loss" appears, communication is not taking place. Otherwise, computer is
communicating with target device.
Checking Network Setting Information
To check the printer's network settings information, print out the network settings information or use the
operation panel to display it.
• Display on the touch screen.
LAN settings
• Print the network settings.
Printing Network Settings
404
Restoring to Factory Defaults
Important
• Initialization erases all network settings on the printer, making printing/scanning/faxing operation from a
computer over a network impossible. To use the printer over a network again after restoring it to the
factory defaults, click here and redo setup.
• If User management settings is enabled or LCD, Remote UI, and other tools is set as the scope for
the administrator password, the administrator password must be entered.
Initialize the network setting using the printer's operation panel.
Reset setting
405
Cannot Print/Scan from Smartphone/Tablet
If you cannot print/scan from your smartphone/tablet, it is possible that your smartphone/tablet cannot
communicate with the printer.
Check the cause of your problem according to the connection method.
Cannot Communicate with Printer over Wireless LAN
Cannot Communicate with Printer while It Is in Wireless Direct
Note
• For problems on printing with other connection methods or more on performing settings of each
connection method:
Using PIXMA/MAXIFY Cloud Link
Printing from iOS Device (AirPrint)
Cannot Communicate with Printer over Wireless LAN
If your smartphone/tablet cannot communicate with the printer, check the following.
Check1
Check the power status of printer, network devices (e.g. wireless router), and
smartphone/tablet.
• Turn on the printer or devices.
• If the power is already turned on, cycle the power switch.
• It may be necessary to resolve wireless router problems (e.g. update interval of a key, problems of DHCP
update interval, energy saving mode, etc.) or to update the wireless router firmware.
For details, contact the manufacturer of your wireless router.
Check2
Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check3
Is the printer connected to the wireless router?
• Use the lower left icon on the touch screen to check the connection status between the printer and
wireless router. If the
icon is not displayed, Wi-Fi is disabled. Turn on wireless communication on
the printer.
• Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.)
are identical with those of the wireless router.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its
manufacturer.
407
To check the current network settings of the printer, display it using the operation panel of the printer or
print out the network setting information of the printer.
◦ Display on the touch screen.
LAN settings
◦ Print the network settings.
Printing Network Settings
Note
• If you have a computer, IJ Network Device Setup Utility allows you to diagnose and repair the network
status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
For macOS:
Starting Up IJ Network Device Setup Utility
Check4
Are network settings of your smartphone/tablet identical with those of wireless
router?
Make sure the network settings of the printer (e.g. network name (SSID) or network key (password), etc.) are
identical with those of the wireless router.
To check the settings of your smartphone/tablet, refer to the instruction manual provided with it.
If the network settings of your smartphone/tablet are not identical with those of the wireless router, change the
network settings of it to match with those of the wireless router.
Check5
Make sure the printer is not placed too far away from the wireless router.
If the distance between the printer and wireless router is too far, wireless communication becomes poor. Place
the printer and wireless router close to each other.
Check6
Make sure wireless signal is strong. Monitor signal status and move printer
and wireless router as necessary.
Place the printer and wireless router where there are no obstacles between them. Wireless communication
between different rooms or floors is generally poor. Wireless communication can be impeded by building
materials containing metal or concrete. If the printer cannot communicate with the computer over a Wi-Fi due
to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a
wireless router is nearby, it may cause interference. Place the wireless router as far away from interference
sources as possible.
Check the signal strength on the touch screen.
Using Touch Screen
408
Cannot Communicate with Printer while It Is in Wireless Direct
If your smartphone/tablet cannot communicate with the printer in the Wireless Direct, check the following.
Check1
Check the power status of printer and other devices (smartphone or tablet).
Turn on the printer or devices.
If the power is already turned on, cycle the power switch.
Check2
Is the icon displayed on the touch screen?
If not, Wireless Direct is disabled. Turn on Wireless Direct.
Check3
Check the settings of your device (smartphone/tablet).
Make sure Wi-Fi is enabled on your device.
For details, refer to your device's instruction manual.
Check4
Make sure printer is selected as connection for device (e.g. smartphone or
tablet).
Select the network name (SSID) for Wireless Direct specified for the printer as the connection destination for
devices.
Check the destination on your device.
For details, refer to your device's instruction manual or visit the manufacturer's website.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation
panel of the printer or print out the network setting information of the printer.
• Display on the touch screen.
LAN settings
• Print the network settings.
Printing Network Settings
Check5
Have you entered the proper password specified for the Wireless Direct?
To check the password specified for the printer, display it using the operation panel of the printer or print out
the network setting information of the printer.
• Display on the touch screen.
LAN settings
• Print the network settings.
Printing Network Settings
Check6
Make sure the printer is not placed too far away from the device.
409
If the distance between the printer and device is too far, wireless communication becomes poor. Place the
printer and device close to each other.
Check7
Make sure 5 devices are already connected.
Wireless Direct does not allow more than 5 devices to be connected.
410
Printer Does Not Print
Check1
Make sure printer is turned on.
If not, make sure the printer is securely plugged in and press ON button to turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Note
• If you are printing large data such as photos or other graphics, printing may take longer to start. The ON
lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
Check2
Make sure that the cassette is correctly inserted.
If there is an object under the printer, the cassette cannot be correctly inserted and paper may not be correctly
fed.
Make sure there are no objects under the printer and push the cassette flatly into the printer until it stops.
Loading Plain Paper in Cassette
Check3
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the
USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact
the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer with a network connection, make sure the printer is correctly set up for network use.
Cannot Find Printer while Using Wi-Fi
Cannot Find Printer while Using Wired LAN
Note
• IJ Network Device Setup Utility allows you to diagnose and repair the network status.
Select the link below to download IJ Network Device Setup Utility and install it.
Checking Printer Connection Status Using IJ Network Device Setup Utility
See below for starting up IJ Network Device Setup Utility.
For Windows:
Starting Up IJ Network Device Setup Utility
412
For macOS:
Starting Up IJ Network Device Setup Utility
Check4
Make sure paper settings match information set for rear tray or cassette.
If the paper settings do not match the information set for the rear tray or the cassette, an error message appears
on the touch screen. Follow the instructions on the touch screen to solve the problem.
Note
• You can select whether the message which prevents misprinting is displayed.
To change the message view setting when printing or copying using the printer's operation panel:
Feed settings
To change the message view setting when printing using the printer driver:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
Check5
If printing from a computer, delete unnecessary print jobs.
• For Windows:
Deleting the Undesired Print Job
• For macOS:
Deleting the Undesired Print Job
Check6
Is your printer's printer driver selected when printing?
The printer will not print properly if you are using a printer driver for a different printer.
• For Windows:
Make sure "Canon XXX series" (where "XXX" is your printer's name) is selected in the Print dialog box.
Note
• If multiple printers are registered to your computer, set your printer as default printer to make the one
selected by default.
For Windows 10:
If you have set the default printer, additional settings are required to stop Windows 10 from changing
the default printer.
Select Settings > Devices > Printers & scanners and uncheck Let Windows manage my default
printer.
• For macOS:
Make sure your printer's name is selected in Printer in the Print dialog.
413
Note
• If multiple printers are registered to your computer, select Set as Default Printer from System
Preferences > Printers & Scanners for a printer to make the one selected by default.
Check7
Are you trying to print a large data file? (Windows)
If you are trying to print a large data file, it takes a long time to start printing.
If the printer does not start printing after a certain period of time, select On for Prevention of Print Data Loss on
the Print Options dialog box.
For details, refer to Page Setup Tab Description.
Important
• Selecting On for Prevention of Print Data Loss may reduce print quality.
• After printing is completed, select Off for Prevention of Print Data Loss.
Check8
If printing from your computer, restart the computer.
Restart the computer and try printing again.
414
Ink Does Not Come Out
Check1
Check the remaining ink level.
Checking Ink Level
Check2
Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see
If Printing
Is Faint or Uneven.
Step1
Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
• From the printer
Printing the Nozzle Check Pattern
• From the computer
◦ For Windows:
Printing a Nozzle Check Pattern
◦ For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2
Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
• From the printer
Cleaning the Print Head
• From the computer
◦ For Windows:
Clean the print head
◦ For macOS:
Clean the print head
If it still does not improve, go to the next step.
Step3
Clean the print head again.
After cleaning the print head again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step4
Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• From the printer
415
Deep Print Head Cleaning
• From the computer
◦ For Windows:
Clean the print head deeply
◦ For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
Step5
Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step6
Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
Note
• Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern
is printed correctly.
416
Ink Runs Out Fast
After you refill the ink tank, the printer takes in ink from the ink tank and ink flows into the printer.
Ink may seem to run out fast due to this procedure.
417
Printer Does Not Pick up or Feed the Paper/"No Paper" Error
Check1
Make sure paper is loaded in the specified cassette and rear tray.
Loading Paper
Check2
When loading paper, consider the following.
• When loading two or more sheets of paper, align the edges of the sheets before loading the paper.
• When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load
limit.
However, paper may not feed correctly at the maximum capacity, depending on the type of paper or
environmental conditions (very high or low temperature and humidity). In such cases, reduce the amount of
paper you load at a time to less than half of the paper load limit.
• Always load the paper in portrait orientation, regardless of the printing orientation.
• When you load the paper on the rear tray, place the print side facing UP and align the right and left paper
guides with the paper stack.
Loading Paper
Check3
Is paper too thick or curled?
Unsupported Media Types
Check4
When loading envelopes, consider the following.
When printing on envelopes, see
Loading Envelopes in Rear Tray, and prepare the envelopes before printing.
Once you have prepared the envelopes, load them in portrait orientation. If the envelopes are placed in
landscape orientation, they will not feed properly.
Check5
Make sure media type and paper size settings match with loaded paper.
Check6
Make sure that there are not any foreign objects in the rear tray.
If the paper tears in the rear tray, see
What to Do When Paper Is Jammed to remove it.
Remove any foreign objects from the rear tray.
If a foreign object is inside the rear tray, remove it according to the following procedure.
1. Turn off the power of the printer and disconnect the power plug from the outlet.
2. Fold one A4 sheet in half and insert it horizontally into the rear tray.
418
Insert the paper so that your hand does not directly touch the part in the center of the rear tray when
removing the foreign object.
3. Remove foreign object by hand with paper inserted.
Put your hand between the paper you inserted and the rear tray to remove the foreign object.
4. Remove the folded paper inserted in step 2.
Important
• Do not tilt the printer or do not it upside down. Doing so may cause the ink to leak.
Check7
Clean Paper Feed Roller.
Cleaning Paper Feed Rollers
419
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
Check8
If two or more sheets of paper feed from cassette at once, clean inside of
cassette.
Cleaning Cassette Pads
Check9
Are transport unit cover and rear cover attached properly?
See
Rear View for the positions of the transport unit cover and the rear cover.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
420
Printout Results Are Unsatisfactory
If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check
the paper and print quality settings first.
Check1
Make sure that Print target for plain paper is set to Text and photos.
Select (Setup) on HOME screen, select Device settings > Print settings, and make sure that Print
target for plain paper is set to Text and photos.
If Print target for plain paper is set to Text only, change it to Text and photos.
Note
• If User management settings is enabled, the user selection screen is displayed before the HOME screen
is displayed.
Check2
Do page size and media type settings match size and type of loaded paper?
If these settings do not match, it is not possible to obtain the proper result.
If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the
printout color.
Also, if you print with an incorrect paper type setting, the printed surface may be scratched.
The method for checking the paper and print quality settings differs depending on what you are using your printer
for.
• Copying/Printing
Check the settings using the operation panel.
Setting Items for Copying
• Printing from your computer
Check the settings using the printer driver.
Basic Printing Setup
• Printing from your smartphone/tablet using Canon PRINT Inkjet/SELPHY
Check the settings on Canon PRINT Inkjet/SELPHY.
Print Photos from Your Smartphone
Check3
Make sure appropriate print quality is selected (see list above).
421
Select a print quality suited to the paper and to what you are printing. If you notice blurs or uneven colors,
increase the print quality setting and retry the printing.
Check4
If problem is not resolved, check also the sections below.
See also the sections below:
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines
Printed in Black and White
Lines Are Misaligned/Distorted
Paper Is Smudged / Printed Surface Is Scratched
Cannot Complete Printing
Part of Page Is Not Printed (Windows)
Lines Incomplete or Missing (Windows)
Images Incomplete or Missing (Windows)
Ink Blots / Paper Curl
Back of Paper Is Smudged
Uneven or Streaked Colors
422
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/
Streaks or Lines
Printing Is Blurry
Colors Are Wrong
423
White Streaks Appear
Check1
Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check2
Are the print head nozzles clogged?
Print the nozzle check pattern and make sure that the ink is coming out normally.
For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see
If Printing
Is Faint or Uneven.
Step1
Print the nozzle check pattern.
After printing the nozzle check pattern, examine the pattern.
• From the printer
Printing the Nozzle Check Pattern
• From the computer
◦ For Windows:
Printing a Nozzle Check Pattern
◦ For macOS:
Printing a Nozzle Check Pattern
If the pattern is not printed correctly, go to the next step.
Step2
Clean the print head.
After cleaning the print head, print the nozzle check pattern and check the result.
• From the printer
Cleaning the Print Head
• From the computer
◦ For Windows:
Clean the print head
◦ For macOS:
Clean the print head
If it still does not improve, go to the next step.
424
Step3
Clean the print head again.
After cleaning the print head again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step4
Clean the print head deeply.
After cleaning the print head deeply, print the nozzle check pattern and check the result.
• From the printer
Deep Print Head Cleaning
• From the computer
◦ For Windows:
Clean the print head deeply
◦ For macOS:
Clean the print head deeply
If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step.
Step5
Clean the print head deeply again.
After cleaning the print head deeply again, print the nozzle check pattern and check the result.
If it still does not improve, go to the next step.
Step6
Perform ink flush.
After performing ink flush, print the nozzle check pattern and check the result.
Ink flush consumes a great amount of ink. Frequent ink flush can rapidly consume ink, so perform it only when necessary.
How to Perform Ink Flush
Check3
When an ink tank runs out of ink, refill the ink tank.
If the remaining ink level is below the lower limit line (A), refill the ink tank with the corresponding color of ink.
If you use the printer until the ink tank becomes empty, perform ink flush after refilling the ink tank.
Refilling Ink Tanks
How to Perform Ink Flush
Check4
When using paper with one printable surface, check the correct printable side
of the paper.
Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.
When you load paper on the rear tray, load paper with the printable side facing up. When you load paper in the
cassette, load paper with the printable side facing down.
425
Refer to the instruction manual supplied with the paper for detailed information on the printable side.
• When copying, see also the sections below:
Check5
Is platen glass dirty?
Clean the platen glass.
Cleaning Platen and Document Cover
Check6
Make sure original is properly loaded on platen.
When you load the original on the platen, load it with the side to be copied facing down.
Loading Originals
Check7
Is copy source a printed paper by printer?
If you use a printout done by this printer as the original, print quality may be reduced depending on the condition
of the original.
Reprint from the computer if you can reprint from it.
Note
• Although some air may enter the ink tube, it is not a malfunction. No problem if the nozzle check pattern
is printed correctly.
426
Printed in Black and White
If the ink used by the printer is set to Black only, printouts from a computer etc. will be printed in black and
white.
To print in color, select
(Setup) on HOME screen, select Device settings > Other printer settings,
and set Force ink tank selection to All ink tanks.
Note
• If User management settings is enabled, the user selection screen is displayed before the HOME
screen is displayed.
• If you print from the printer's operation panel, the printer prints in color, regardless of the ink settings
used by the printer.
427
Lines Are Misaligned/Distorted
Check1
Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check2
Perform print head alignment.
If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head
position.
Aligning the Print Head
Note
• If the problem is not resolved after performing the print head alignment, perform print head alignment
manually.
Aligning the Print Head Manually
Check3
Increase print quality and try printing again.
Increasing the print quality using the operation panel or the printer driver may improve the print result.
428
Paper Is Smudged / Printed Surface Is Scratched
Paper Is Smudged
Smudged Edges Smudged Surface
Printed Surface Is Scratched
Check1
Check paper and print quality settings.
Printout Results Are Unsatisfactory
Check2
Check paper type.
Make sure you are using the right paper for what you are printing.
Supported Media Types
Check3
Correct curl before loading paper.
When using Photo Paper Plus Semi-gloss, even if the sheet is curled, load one sheet at a time as it is. Rolling
this paper in the opposite direction to flatten it may crack the paper surface and reduce the print quality.
We recommend putting unused paper back into the package and storing it flat.
• Plain Paper
Turn the paper over and reload it to print on the other side.
• Other Paper such as envelope
If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed
properly. Follow the instructions below to correct the paper curl.
429
1. Roll up paper in opposite direction to paper curl as shown below.
2. Check that paper is now flat.
We recommend printing curl-corrected paper one sheet at a time.
Note
• Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.
Follow the instructions below to curl the paper outward up to 0.1 in. / 3 mm (C) in height before printing.
This may improve the print result.
(B) Print side
We recommend feeding paper that has been curled outward one sheet at a time.
Check4
Set printer to prevent paper abrasion.
Adjusting the setting to prevent paper abrasion will widen the clearance between the print head and the paper. If
you notice abrasion even with the media type set correctly to match the paper, set the printer to prevent paper
abrasion using the operation panel or the computer.
This may reduce the print speed.
* Once you have finished printing, undo this setting. Otherwise, it will apply to subsequent print jobs.
• From operation panel
Select
(Setup) on HOME screen > Device settings > Print settings in this order, and then set
Prevent paper abrasion to ON.
Changing Settings from Operation Panel
430
Note
• If User management settings is enabled, the user selection screen is displayed before the HOME
screen is displayed.
• From computer (Windows):
1. Check that printer is turned on.
2. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3. Select Custom Settings.
4. Select Prevents paper abrasion check box and select OK.
5. Check message and select OK.
• From computer (macOS):
Adjust the setting to prevent paper abrasion from Remote UI.
Opening Remote UI for Maintenance
Check5
If brightness is set low, increase brightness setting and try printing again.
If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become
wavy, causing paper abrasion.
• Printing from your computer (Windows)
Check the brightness setting in the printer driver.
Adjusting Brightness
• Copying
Setting Items for Copying
Check6
Is platen glass dirty?
Clean the platen glass.
Cleaning Platen and Document Cover
Check7
Is Paper Feed Roller dirty?
Clean Paper Feed Roller.
Cleaning Paper Feed Rollers
Note
• Cleaning the paper feed roller abrades it, so do this only when necessary.
Check8
Is inside of printer dirty?
431
During duplex printing, ink may stain the inside of the printer, smudging the printout.
Perform bottom plate cleaning to clean inside of printer.
Cleaning Inside the Printer (Bottom Plate Cleaning)
Note
• To prevent staining inside the printer, be sure to set the correct paper size.
Check9
Set longer ink drying time.
This allows the printed surface to dry, preventing smudges and scratches.
• For Windows:
1. Check that printer is turned on.
2. Open Canon IJ Printer Assistant Tool.
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
3. Select Custom Settings.
4. Drag Ink Drying Wait Time slide bar to set the wait time and select OK.
5. Check message and select OK.
• For macOS:
Set the waiting time using Remote UI.
Opening Remote UI for Maintenance
432
Scanner Does Not Work
Check 1
Check 2
needed.
Check 3
Check that your scanner or printer is turned on.
With network connection, check the connection status and reconnect as
With USB connection, connect the USB cable to a different USB port on the
computer.
Check 4
If the USB cable is connected to a USB hub, remove it from the USB hub and
connect it to a USB port on the computer.
Check 5
Restart the computer.
Check 6
To scan from the printer's operation panel with USB connection, click Scan-
from-Operation-Panel Settings in the Settings (General Settings) dialog, and then
check that the following checkboxes are selected.
• Your scanner or printer
• Enables scanning from the operation panel
435
Check 7
If one or more ink tanks has reached the lower limit line shown on the ink
tank, the device’s functions could be suspended. If this occurs, to continue to scan,
please follow the instructions for resolving the 1643 support code, by either (a)
disabling the system for detecting ink levels by pressing the Stop button, (b) scanning
from an external device such as a computer, smartphone, or tablet using the
corresponding application software. or (c) filling the ink tank to the single dot shown on
the ink tank. If the latest firmware has not been downloaded to your printer, you should
refill the ink tank up to the single dot shown on the ink tank with the corresponding
color of ink and then close the printer’s cover.
Scanner Driver Does Not Start
Check 1
Check 2
Make sure the application software supports AirPrint.
Select your scanner or printer on the application's menu.
Note
• The operation may differ depending on the application.
Check 3
Scan and save images with IJ Scan Utility Lite and open the files in your
application.
Check 4
Your scanner may be locked. (Personal scanners only)
If IJ Scan Utility Lite or the application is running, exit it. Slide the scanner lock switch to the release position
( ), then reconnect the USB cable.
436
Cannot Send a Fax
If you cannot send a fax, check the following items.
Check1
Check that the telephone line is connected correctly according to the following
items.
• Reconnect the telephone line cable to the telephone line jack ( ), and plug the other end into the
telephone wall jack or telephone jack.
Connecting Telephone Line
• If "Telephone line is busy." is displayed on the screen, the line is being used by the child phone. Please
check back later.
• If you do not hear the normal telephone line sound (dial tone) from the printer when you touch the hook key,
the telephone line connection may be incorrect or there may be a problem with the telephone line. Check
that the connection method of the telephone line is correct, and contact your telephone company and the
manufacturer of your terminal adapter.
• If "Hook key is disabled." is displayed when you touch the hook key, select FAX settings > Security
control > Hook key setting and then select Enable.
FAX settings
Check2
Is telephone line type set correctly?
Check the telephone line type setting and change it as necessary.
Setting Telephone Line Type
Check3
Is Dial tone detect set to ON?
Select FAX settings > Advanced FAX settings > Dial tone detect and then select OFF.
FAX settings
Check4
Is fax/telephone number registered correctly in printer's directory?
Check the recipient's fax/telephone number, correct the fax/telephone number registered in the printer's
directory, and then send the document again.
Changing Registered Information
Check5
Is printer's memory full?
Delete contents in memory, and then send a fax again.
Document Stored in Printer's Memory
Check6
Is document loaded properly?
439
Remove the document, and then reload it on the platen or in the ADF.
Loading Originals
Check7
Does a printer error occur?
Ensure that an error message is displayed on the touch screen. When an error message is displayed on the
touch screen, check the cause.
For messages, refer to
Message (Support Code) Appears.
Press the Stop button and if the message is closed, you can send the fax.
440
Errors Often Occur When Send a Fax
Check
Check telephone line condition or connection.
If errors occur frequently when using an Internet telephone, it is possible that they can be reduced by selecting
Reduce for Error reduction setting (VoIP) on Advanced FAX settings under FAX settings.
For details, see Error reduction setting (VoIP).
FAX settings
Note
• If selecting Reduce does not reduce errors, select Do not reduce.
In addition, when using an Internet telephone, it is possible that errors occur more often if 4800 bps or 9600 bps
is selected for TX start speed. Select 14400 bps or 33600 bps.
If the telephone line or connection is poor when using a general telephone, reducing the transmission start speed
may correct the error.
Reduce the transmission start speed on TX start speed in Adv. communication settings in Advanced FAX
settings under FAX settings.
FAX settings
441
Cannot Print a Fax/"Fax received. Saved in memory." Appears
Check1
Is a different size of paper from that specified by Page size in Fax paper
settings loaded?
If a different size of paper from that specified by Page size is loaded for printing faxes, the received faxes will not
be printed and will be stored in the printer's memory (Memory Reception). Load the same size of paper as that
specified by Page size, then select OK.
Check2
Is paper loaded?
If paper is not loaded, received faxes will be stored in the printer's memory without being printed (Memory
Reception). Select FAX, Load paper, and then select OK.
Check3
Make sure there is enough ink left to print.
If there is not enough ink left to print, received faxes will be stored in the printer's memory without being printed
(Memory Reception). Printing starts automatically after replacing the ink tank.
Document Stored in Printer's Memory
Check4
Is User management settings set to enable and are fax received documents
set to not automatically print?
When User management settings is enabled and fax received documents are set to not automatically print, the
administrator and general users with Memory reference permission can print the fax received document from
Memory reference.
Print it manually from FAX > Function list > Memory reference. If a password is set, the administrator needs to
enter the password.
The General users who are not permitted to use Memory reference of User management settings cannot print
from Memory reference. When a standard user selects Memory reference, the screen will display This
function is restricted. and will return to the Function list.
443
Cannot Dial
Check1
Is telephone line cable connected correctly?
Check that the telephone line cable is connected correctly.
Connecting Telephone Line
Check2
Is telephone line type of printer or external device set correctly?
Check the telephone line type setting and change it as necessary.
Setting Telephone Line Type
445
Telephone Disconnects During a Call
Check
Is telephone line cable or telephone (or a peripheral device such as an external
telephone, an answering device, or a computer modem) connected correctly?
Check that the telephone line cable and the telephone (or a peripheral device such as an external telephone, an
answering device, or a computer modem) are connected correctly.
Connecting Telephone Line
446
Poor Quality Fax Received
Check1
Check scan settings of sender's fax device.
Ask the sender to adjust the scan settings of the fax device.
Check2
Is ECM RX set to OFF?
Select ON for ECM RX in Adv. communication settings in Advanced FAX settings under FAX settings.
If ECM RX is enabled, the sender's fax device resends the fax after correcting errors automatically.
FAX settings
Check3
Is sender's original document or scanning area of sender's fax device dirty?
The image quality of the fax is mainly determined by the sender's fax device. Contact the sender and ask the
sender to check whether the scanning area of the fax device is dirty.
Check4
Is ECM transmission/reception enabled although the line/connection is poor, or
is the sender's fax device compatible with ECM?
• Select ON for ECM RX in Adv. communication settings in Advanced FAX settings under FAX settings.
FAX settings
• Contact the sender and ask the sender to check whether the fax device is set to enable ECM transmission.
If the sender's or recipient's fax device is not compatible with ECM, the fax will be sent/received without
automatic error correction.
• Reduce the reception start speed on RX start speed in Adv. communication settings in Advanced FAX
settings under FAX settings.
FAX settings
Check5
Did you confirm paper and print quality settings?
Printout Results Are Unsatisfactory
447
Printer Does Not Turn On
Check1
Press ON button.
Power Supply
Check2
Make sure power plug is securely connected to printer, and then turn on again.
Check3
Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn
on again.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
449
Printer Turns Off Unexpectedly or Repeatedly
Check
If printer is set to turn off automatically after a certain time, disable this setting.
If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that
time has elapsed.
• To disable the setting from the operation panel:
1. Check that printer is turned on.
2. Select
(Setup) on Home screen.
Note
• If User management settings is enabled, the user selection screen is displayed before the
HOME screen is displayed.
3. Select
ECO.
4. Select Power control.
5. Select Use auto power control.
6. Check displayed message and select Next.
7. Select Auto power off.
8. Select Never.
9. Select OK.
The setting is disabled.
• To disable the setting from the computer:
For Windows, use Canon IJ Printer Assistant Tool or ScanGear (scanner driver) to disable the setting.
Follow the procedure below to disable the setting using Canon IJ Printer Assistant Tool.
1. Open Canon IJ Printer Assistant Tool.
450
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool)
2. Select Auto Power Settings.
3. Select Disable for Auto Power Off.
4. Select OK.
5. Select OK on the displayed screen.
The setting to shut off the power automatically is disabled.
Note
• Refer to below to disable the setting from ScanGear (scanner driver).
Scanner Tab
451
USB Connection Problems
Make sure of the checking item below when you find one of the followings.
• Printing or scanning is slow.
• Hi-Speed USB connection does not work.
• A message such as "This device can perform faster" appears. (Windows)
Note
• If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of
Full-Speed or Low-Speed. In this case, the printer works properly but printing or scanning speed may
slow down due to the communication speed.
Check
Check following to make sure your system environment supports Hi-Speed USB
connection.
• Does the USB port on your computer support Hi-Speed USB connection?
• Does the USB cable or the USB hub support Hi-Speed USB connection?
Be sure to use a certified Hi-Speed USB cable. We recommend that the USB cable be no longer than 10
feet / 3 meters or so.
• Is the Hi-Speed USB driver working properly on your computer?
Make sure the latest Hi-Speed USB driver is working properly and obtain and install the latest version of the
Hi-Speed USB driver for your computer, if necessary.
Important
• For more information, contact the manufacturer of your computer, USB cable, or USB hub.
452
Cannot Communicate with Printer via USB
Check1
Make sure printer is turned on.
Check2
Connect USB cable properly.
As the illustration below, the USB port is at the back of the printer.
Important
• Check the orientation of the "Type-B" connector and connect to the printer. For details, refer to the
instruction manual supplied with the USB cable.
Check3
Make sure Enable bidirectional support is selected in the Ports sheet of the
Printer properties dialog box. (Windows)
If not, select it to enable bidirectional support.
Opening Printer Driver's Setup Screen
453
Failed to MP Drivers Installation (Windows)
If the MP Drivers were not installed correctly, make sure that all Windows Updates have been applied. If
all Windows Updates have not been applied, apply all Windows Updates.
After confirming Windows Update, perform the following operations to install the MP Drivers.
1. Open screen to uninstall MP Drivers.
For Windows 10:
Select Settings > Apps.
For Windows 8.1 / Windows 7:
Select Control Panel > Programs and Features.
2. Check if there is "Canon XXX series MP Drivers" you want to install in list.
"XXX" is the model name.
3. If you find MP Drivers for printer you want to install, uninstall it.
If not found, proceed to the next step.
4. Restart computer.
After restarting, install the latest MP Drivers.
456
Updating MP Drivers in Network Environment (Windows)
Download the latest MP Drivers in advance.
Download the latest MP Drivers for your model on the download page of the Canon website.
After the download is completed, overwrite and install the new version of the MP Drivers according to the
specified installation procedure.
Note
• The network settings on the printer are not affected, so the printer can be used on the network without
redoing settings.
457
When Error Occurred
If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears
automatically. For some errors, a support code (error number) is also displayed.
Take the appropriate action described in the message.
When a Support Code and a Message are displayed on the Computer
Screen (Windows):
459
Message (Support Code) Appears
This section describes some of the messages that may appear.
Note
• A support code (error number) is displayed for some errors. For details on errors that have support
code, see
List of Support Code for Error.
If a message appears on the printer's touch screen, see below.
Message Appears on the Printer's Touch Screen
If a message appears on the computer, see below.
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Message Appears on the Printer's Touch Screen
Check the message and take the appropriate action.
• Power was not turned off correctly the last time. Press the
button when turning power off.
The printer may have been unplugged while the power was still on.
Select OK on the printer's touch screen to cancel the error.
See Unplugging the Printer to unplug the printer correctly.
• Cannot print the specified PDF file because an error has occurred while scanning the file, the
format is not supported, or the file is too large.
◦ Make sure the PDF file is printable from a USB flash drive. For more information, see Printing
Documents (PDF File) Saved on USB Flash Drive.
Note
The names of the PDF files are displayed even though they cannot be printed from the USB
flash drive. We recommend that you check whether they are printable.
◦ Data edited or processed on a computer must be printed from the computer.
• The specified PDF file contains unprintable data. Some portions may not be printed.
PDF file which contain lot of graphics or hi-resolution images may lose that data or stop before
printing is completed. In this case, print from the computer.
• Saved data is not of a supported type.
◦ There is no image data or document data saved on the USB flash drive that can be read by this
printer.
◦ The printer may not recognize the file if the file name or folder path contains certain characters.
Use only alphanumeric characters.
461
◦ Image data edited or processed on a computer must be printed from the computer.
Note
When a photo which has been processed on a computer is selected, "?" is displayed on the
printer's touch screen.
• Cannot connect to the server. Please wait a while and try again.
The printer cannot connect to the server due to a communication error.
Select OK on the printer's touch screen to cancel the error and try again after a while.
• Check the page size and tap [OK].
The size of the loaded paper is different from the paper size set in Page size in Fax paper settings.
Select OK on the printer's touch screen to cancel the error.
Select Function list in FAX, check Page size, Type and Paper src in Fax paper settings, and then
reload the paper accordingly.
• Unsent/received document data has been lost because the power cord was unplugged.
A power failure has occurred or the power cord has been unplugged when the faxes are stored in the
printer's memory.
Select OK on the printer's touch screen to cancel the error.
The list of the faxes deleted from the printer's memory (MEMORY CLEAR REPORT) will be printed.
For details, refer to Summary of Reports and Lists.
See Unplugging the Printer to unplug the printer correctly.
Important
• If a power failure occurs or you unplug the power cord, all the faxes stored in the printer's
memory are deleted.
• Replace the receiver.
The handset is not placed in the handset cradle correctly.
Replace the handset correctly.
Note
• See A Message for Faxing Is Displayed on Fax Standby Screen for the message displayed on the fax
standby screen.
Error Regarding Automatic Duplex Printing Is Displayed
Check
See Automatic Duplex Printing Problems and take the appropriate action.
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
The printer may have been unplugged while it was on.
Check the error message that appears on the computer and click OK.
462
The printer starts printing.
See Unplugging the Printer to unplug the printer correctly.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Writing Error/Output Error/Communication Error (Windows)
Check1
If the ON lamp is off, make sure printer is plugged in and turn on.
The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.
Check2
Make sure printer is properly connected to computer.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When
the USB cable is securely plugged in, check the following:
• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the
computer, and retry the printing. If printing starts normally, there is a problem with the relay device.
Contact the vendor of the relay device.
• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.
If you use the printer over a LAN, make sure the printer is correctly set up for network use.
Check3
Make sure MP Drivers are installed correctly.
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and click
here to reinstall them.
Check4
When printer is connected to your computer with a USB cable, check device
status from your computer.
Follow the procedure below to check the device status.
1. Select Control Panel > Hardware and Sound > Device Manager.
Note
• If the User Account Control screen appears, select Continue.
2. Open USB Printing Support Properties.
Double-click Universal Serial Bus controllers and USB Printing Support.
Note
• If the USB Printing Support Properties screen does not appear, make sure the printer is
correctly connected to the computer.
Check2
Make sure printer is properly connected to computer.
3. Click General tab and check for a device problem.
463
If a device error is shown, see Windows Help to resolve it.
Other Error Messages (Windows)
Check
If an error message appears outside printer status monitor, check the
following:
• "Could not spool successfully due to insufficient disk space"
Delete any unnecessary files to increase the amount of free space on the disk.
• "Could not spool successfully due to insufficient memory"
Close other applications to increase the available memory.
If you still cannot print, restart your computer and retry the printing.
• "Printer driver could not be found"
Uninstall the MP Drivers following the procedure described in Deleting the Unnecessary MP Drivers and
click here to reinstall them.
• "Could not print Application name - File name"
Try printing again once the current job is complete.
464
List of Support Code for Error
Support code appears on the printer's touch screen and your computer screen when errors occur.
A "support code" is an error number, and appears along with an error message.
When an error occurs, check the support code and take the appropriate action in response.
Support Code Appears on Printer's Touch Screen and Computer Screen
• 1000 to 1ZZZ
1000 1007 1008 1070 1200 1215
1262 1300 1303 1304 1309 1310
1313 1369 136A 1401 1403 1405
140B 1434 147C 147D 1496 15A1
15A2 1643 1723 1724 1725 1726
1727 1872 1873 1890
• 2000 to 2ZZZ
2001 2002 2111 2112 2113 2114
2121 2122 2123 21F0 2200 2500
2700 2801 2802 2803 2805
• 3000 to 3ZZZ
3252 3402 3403 3404 3405 3406
3407 3408 340D 340E 3410 3411
3412 3413 3414 3415 3416 3417
3418 3419 3420 3421 3422 3423
3424 3425 3438 3439 3440 3441
3442 3443 3444 3445 3446 3447
• 4000 to 4ZZZ
4103 4104 495A
• 5000 to 5ZZZ
5011 5012 5040 5050 5051 5100
465
5200 5207 5400 5700 5C02 5C30
• 6000 to 6ZZZ
6000 6001 6004 6500 6700 6701
6800 6801 6830 6831 6832 6833
6900 6901 6902 6910 6920 6921
6930 6931 6932 6933 6936 6937
6938 6939 693A 6940 6941 6942
6943 6944 6945 6946 6A80 6A81
6A83 6A84 6D01
• 7000 to 7ZZZ
7500 7600 7700 7800
• 9000 to 9ZZZ
9000 9500
• A000 to ZZZZ
B506 B508 B509
C000
Note
• For information on how to deal with paper jams, see
What to Do When Paper Is Jammed.
466
What to Do When Paper Is Jammed
If paper jams, remove it following the appropriate procedure as shown below.
• If you can see the jammed paper at the paper output slot or the rear tray:
1300
• If you cannot see the jammed paper at the paper output slot or the rear tray:
◦ If the paper fed from the cassette is jammed:
1303
◦ If the paper is jammed when performing automatic duplex printing:
1304
◦ If the paper is jammed as the printer pulled in the printed paper:
1313
◦ If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed
inside the printer:
Paper Is Jammed inside Printer
• If the document is jammed in the ADF (Auto Document Feeder):
2801
• If the small size paper is jammed:
Small Size Paper Is Jammed inside Printer
• Cases other than above:
Other Cases
467
1300
Cause
Paper is jammed when feeding paper from rear tray.
What to Do
Remove the jammed paper following the instructions below.
Important
• The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the
unsent fax is stored in the printer's memory.
Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not
unplug when turning off the printer.
If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
1. Slowly pull out paper, either from paper output slot or from rear tray, whichever is easier.
Hold the paper with both hands, and pull it out slowly so as not to tear it.
Note
• If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may
be ejected automatically.
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press
the printer's Stop button to stop the printing before you turn off the printer.
• If the paper tears and you cannot remove the jammed paper from the paper output slot or the
rear tray, remove the paper from inside the printer.
Paper Is Jammed inside Printer
468
If you cannot remove the paper from inside the printer, try to pull the paper out from the rear
side of the printer.
Removing Jammed Paper from Rear Side
2. Reload paper and select OK on printer's touch screen.
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If you turned off the printer in step 1, all jobs in the print queue are canceled. Redo the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
• We recommend using paper sizes other than A5 to print documents with photos or graphics. A5
paper may curl and jam as it leaves the printer.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
469
1303
Cause
Paper is jammed when feeding paper from cassette.
What to Do
1. Remove jammed paper.
• If the paper is jammed at the paper output slot:
1300
• If the paper is jammed inside the printer:
Paper Is Jammed inside Printer
• If the paper is jammed at the feed slot of the cassette:
After storing the paper output tray, pull out the cassette and remove the jammed paper slowly
with both hands.
Important
• When checking the feed slot of the cassette or removing the jammed paper, do not turn the
printer upside down or tilt it. The ink may leak out.
• If the measures above do not solve the problem:
Removing Jammed Paper from Rear Side
2. Load paper in cassette properly.
Loading Plain Paper in Cassette
3. Select OK on printer's touch screen.
470
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
471
1304
Cause
Paper is jammed when performing automatic duplex printing.
What to Do
1. Remove jammed paper.
• If the paper is jammed at the paper output slot:
1300
• If the paper is jammed inside the printer:
Paper Is Jammed inside Printer
• If the paper is jammed at the feed slot of the cassette:
After storing the paper output tray, pull out the cassette and remove the jammed paper slowly
with both hands.
Important
• When checking the feed slot of the cassette or removing the jammed paper, do not turn the
printer upside down or tilt it. The ink may leak out.
• If the measures above do not solve the problem:
Removing Jammed Paper from Rear Side
2. Load paper properly.
Loading Plain Paper in Cassette
Loading Plain Paper / Photo Paper in Rear Tray
3. Select OK on printer's touch screen.
472
The printer resumes printing. Reprint the page you were printing if it was not printed properly due to
the paper jam.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
473
1313
Cause
Paper is jammed as printer pulled in printed paper.
What to Do
Depending on where the paper is jammed, decide on the countermeasure.
• If the paper is jammed at the paper output slot:
1300
• If the paper is jammed inside the printer:
Paper Is Jammed inside Printer
• If the measures above do not solve the problem:
Removing Jammed Paper from Rear Side
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
474
Paper Is Jammed inside Printer
If the jammed paper tears and you cannot remove the paper either from the paper output slot or the feed
slot, or if the jammed paper remains inside the printer, remove the paper following the instructions below.
Important
• The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the
unsent fax is stored in the printer's memory.
Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not unplug
when turning off the printer.
If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Note
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
printer's Stop button to stop the printing before you turn off the printer.
1. Turn off printer and unplug it.
2. Open scanning unit / cover.
Important
• Do not touch clear film (A), white belt (B), or tubes (C).
475
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
3. Check if jammed paper is under print head holder.
If the jammed paper is under the print head holder, move the print head holder to the far right or left,
whichever makes it easier to remove the paper.
When moving the print head holder, hold the top of the print head holder and slide it slowly to the far
right or left.
4. Hold jammed paper firmly in both hands.
476
If the paper is rolled up, pull out it.
5. Slowly pull out paper, so as not to tear it.
Pull out the paper at an angle of about 45 degrees.
477
6. Make sure all jammed paper is removed.
If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and
remove any remaining paper.
• Any paper left under the print head holder?
• Any small bits of paper left in the printer?
• Any paper left in the left and right empty spaces (D) in the printer?
7. Close scanning unit / cover gently.
To close the scanning unit / cover, hold it up once, and then take it down gently.
478
8. Plug in the printer again and turn it back on.
All jobs in the print queue are canceled. Redo the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
If a paper jam message appears on the printer's touch screen or on your computer screen when
you resume printing after removing all the jammed paper, there may be some paper still inside the
printer. Check the printer again for any remaining bits of paper.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
479
Removing Jammed Paper from Rear Side
Important
• The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the
unsent fax is stored in the printer's memory.
Turn off the printer after making sure it has completed sending or receiving all the faxes. Do not unplug
when turning off the printer.
If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
Note
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the
printer's Stop button to stop the printing before you turn off the printer.
1. Make sure you have unplugged the power cord.
2. Rotate printer so that rear side of printer faces toward you.
Important
• When changing the orientation of the printer, do not turn the printer upside down or tilt it. The ink
may leak out.
3. Detach rear cover.
Pull out the rear cover.
480
4. Slowly pull out paper.
Note
• Do not touch the inner parts of the printer.
If you were not able to remove the paper in this step, detach the transport unit cover and remove the
paper by following these steps.
1. Detach transport unit cover.
481
Lift up the transport unit cover and pull out it.
2. Slowly pull out paper.
Note
• Do not touch the inner parts of the printer.
3. Make sure all jammed paper is removed.
4. If parts (A) are raised, lower them toward you.
482
5. Attach transport unit cover.
Insert the transport unit cover slowly all the way into printer and take down the transport unit cover.
5. Attach rear cover.
Push in the rear cover until it is closed completely.
483
6. Plug in the printer again and turn it back on.
All jobs in the print queue are canceled. Redo the printing.
Note
• When reloading the paper, make sure you are using suitable paper and loading it correctly.
• Before printing, pull out the paper output tray.
If the measures above do not solve the problem, contact your nearest Canon service center to request a
repair.
Important
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
484
1000
Cause
Possible causes include the following.
• There is no paper in the rear tray.
• Paper is not loaded in the rear tray properly.
What to Do
Take the corresponding actions below.
• Load paper in the rear tray.
Loading Plain Paper / Photo Paper in Rear Tray
Loading Envelopes in Rear Tray
• Align the paper guides of the rear tray with both edges of the paper.
After carrying out the above measures, select OK on the printer's touch screen to cancel the error.
Note
• To cancel printing, press the printer's Stop button.
485
1007
Cause
Possible causes include the following.
• There is no paper in the cassette 1.
• Paper is not loaded in the cassette 1 properly.
What to Do
Take the corresponding actions below.
• Load paper in the cassette 1.
Loading Plain Paper in Cassette
Note
• The loadable paper differs depending on the paper source. The loadable paper in the cassette 1
is A4, Letter, A5, B5 or Executive size plain paper.
• Align the paper guides of the cassette 1 with the edges of the paper.
After carrying out the above measures, select OK on the printer's touch screen to cancel the error.
Important
• When checking the feed slot of the cassette or removing the jammed paper, do not turn the printer
upside down or tilt it. The ink may leak out.
Note
• To cancel printing, press the printer's Stop button.
• When the jammed paper is removed from the rear side of the printer, the transport unit cover may not
be installed correctly. Refer to the following page.
Removing Jammed Paper from Rear Side
486
No Paper in Cassette during Printer Setup
Load one or more sheets of A4 or Letter size plain paper in the cassette 1.
Note
• After loading the paper, align the paper guides of the cassette 1 with the edges of the paper.
Select OK on the printer's touch screen to cancel the error.
Note
• If you are printing a print head alignment sheet during printer setup, do not cancel printing.
487
1008
Cause
Possible causes include the following.
• There is no paper in the cassette 2.
• Paper is not loaded in the cassette 2 properly.
What to Do
Take the corresponding actions below.
• Load paper in the cassette 2.
Loading Plain Paper in Cassette
Note
• The loadable paper differs depending on the paper source. The loadable paper in the cassette 2
is A4 or Letter size plain paper.
• Align the paper guides of the cassette 2 with the edges of the paper.
After carrying out the above measures, select OK on the printer's touch screen to cancel the error.
Important
• When checking the feed slot of the cassette or removing the jammed paper, do not turn the printer
upside down or tilt it. The ink may leak out.
Note
• To cancel printing, press the printer's Stop button.
• When the jammed paper is removed from the rear side of the printer, the transport unit cover may not
be installed correctly. Refer to the following page.
Removing Jammed Paper from Rear Side
488
1200
Cause
Scanning unit / cover is open.
What to Do
Close the scanning unit / cover and wait for a while.
Do not forget to close it, such as after refilling ink tanks.
490
1401
Cause
Print head may be damaged.
What to Do
Turn off the printer and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
491
1496
Cause
The maintenance cartridge cannot be recognized.
The maintenance cartridge may not be installed properly or may not be compatible with this printer.
What to Do
Remove the maintenance cartridge, and then reinstall it correctly.
Refer to
Replacing Maintenance Cartridge for details on removing and installing the maintenance
cartridge.
492
1725
Cause
The maintenance cartridge cannot be recognized.
The maintenance cartridge may not be installed properly or may not be compatible with this printer.
What to Do
Remove the maintenance cartridge, and then reinstall it correctly.
Refer to
Replacing Maintenance Cartridge for details on removing and installing the maintenance
cartridge.
495
1726
Cause
The maintenance cartridge is full.
What to Do
Replace the maintenance cartridge.
Replacing Maintenance Cartridge
Note
• The condition of the maintenance cartridge when this error is displayed will depend on where and
how the printer is used.
When this message is displayed, you must replace the maintenance cartridge.
496
1727
Cause
The maintenance cartridge is almost full.
What to Do
The printer will not be able to print with a full maintenance cartridge.
Tap the printer's OK button to cancel the error and then prepare a new maintenance cartridge.
For details on the maintenance cartridge, see
Replacing Maintenance Cartridge.
497
Shipping Tape etc. Are Still Attached (1890)
Cause
Shipping tape or protective material may still be attached to print head holder.
What to Do
Open the scanning unit / cover and make sure that shipping tape and protective material have been
removed from the print head holder.
If the shipping tape or protective material is still there, remove it and close the scanning unit / cover.
In the case of the first printer setup, click here, select your printer name on the page, and follow the
instructions.
498
2113
Cause
Paper settings specified when printing/copying do not match either the rear tray or the cassette paper
information registered on the printer.
Note
• For the appropriate combination of the paper settings specified on the printer driver and the paper
information registered on the printer, refer to the following.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
• For copying, make the paper settings for copying match either the rear tray or the cassette paper
information registered on the printer.
• For how to register paper information on the printer, refer to the following.
Paper Settings
If the paper source is set to be selected automatically and the paper settings specified when printing differ
from either the rear tray or the cassette paper information registered on the printer, the following message
appears on the printer's touch screen.
• Paper settings specified on the printer driver when printing:
Paper size: A5
Media type: Plain paper
• Paper information for the rear tray and the cassette registered on the printer:
Paper size: A4
Media type: Plain paper
What to Do
Select Next on the printer's touch screen to display the screen below.
499
Select the appropriate action.
Note
• Depending on the settings, some of the options below may not be displayed.
Print with the loaded paper.
Select this option to print/copy on the loaded paper with the paper settings specified when printing/
copying.
For example, when the paper size specified when printing is A5 and both the paper information for
the rear tray and the paper information for the cassette are registered as A4, select this option to print
on an A4 paper with the A5 setting.
Replace the paper and print
Select this option to print/copy after changing the paper in the rear tray or the cassette.
For example, when the paper size specified when printing is A5 and both the paper information for
the rear tray and the paper information for the cassette are registered as A4, select this option to print
after changing the paper in the rear tray or the cassette with an A5 paper.
After changing the paper, the paper information registration screen appears. Register the paper
information on the printer according to the loaded paper.
Note
• If you do not know the paper size and media type to be loaded in the rear tray or cassette, press
the printer's Back button. The paper size and media type are displayed.
• For the appropriate combination of the paper settings specified on the printer driver and the
paper information registered on the printer, refer to the following.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Cancel print
Cancels printing/copying.
Select this option when you want to change the paper settings specified when printing/copying.
Change the paper settings and try printing/copying again.
500
Note
• You can configure the setting to hide the misprint prevention message. When set to hide the
message, printing/copying begins regardless of whether the paper settings specified when printing/
copying and the paper information of the rear tray registered on the printer or the cassette match.
To change whether to display the misprint prevention message when printing/copying without
using the printer driver:
Feed settings
To change whether to display the misprint prevention message when printing using the printer
driver:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
501
2114
Cause
Paper settings specified when printing/copying do not match the paper information for the rear tray
registered on the printer.
Note
• For the appropriate combination of the paper settings specified on the printer driver and the paper
information registered on the printer, refer to the following.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
• For copying, make the paper settings for copying match the paper information for the rear tray
registered on the printer.
• For how to register paper information on the printer, refer to the following.
Paper Settings
If the paper settings specified when printing differ from the paper information for the rear tray registered
on the printer, the following message appears on the printer's touch screen.
• Paper settings specified on the printer driver when printing:
Paper size: A5
Media type: Plain paper
• Paper information for the rear tray registered on the printer:
Paper size: A4
Media type: Plain paper
What to Do
Select Next on the printer's touch screen to display the screen below.
502
Select the appropriate action.
Note
• Depending on the settings, some of the options below may not be displayed.
Print with the loaded paper.
Select this option to print/copy on the loaded paper with the paper settings specified when printing/
copying.
For example, when the paper size specified when printing is A5 and the paper information for the rear
tray is registered as A4, select this option to print on an A4 paper loaded in the rear tray with the A5
setting.
Replace the paper and print
Select this option to print/copy after changing the paper in the rear tray.
For example, when the paper size specified when printing is A5 and the paper information for the rear
tray is registered as A4, select this option to print after changing the paper in the rear tray with an A5
paper.
After changing the paper, the paper information registration screen for the rear tray appears. Register
the paper information on the printer according to the loaded paper.
Note
• If you do not know the paper size and media type to be loaded in the rear tray, press the printer's
Back button. The paper size and media type are displayed.
• For the appropriate combination of the paper settings specified on the printer driver and the
paper information registered on the printer, refer to the following.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows)
Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows)
Cancel print
Cancels printing/copying.
Select this option when you want to change the paper settings specified when printing/copying.
Change the paper settings and try printing/copying again.
503
Note
• You can configure the setting to hide the misprint prevention message. When set to hide the
message, printing/copying begins regardless of whether the paper settings specified when printing/
copying and the paper information of the rear tray registered on the printer match.
To change whether to display the misprint prevention message when printing/copying without
using the printer driver:
Feed settings
To change whether to display the misprint prevention message when printing using the printer
driver:
Changing the Printer Operation Mode (Windows)
Changing the Printer Operation Mode (macOS)
504
2200
Cause
An internal part will need replacing soon.
What to Do
Select OK on the printer's touch screen to cancel the error.
Contact your nearest Canon service center to request a repair as soon as possible.
You cannot replace the internal parts of the printer yourself.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repair, see Repairing Your Printer.
505
3252
Cause
The maintenance cartridge is almost full.
What to Do
The printer will not be able to print with a full maintenance cartridge.
Tap the printer's OK button to clear the error message.
506
4103
Cause
Cannot perform printing with current print settings.
What to Do
Press the printer's Stop button to cancel printing.
Change the print settings specified when printing and retry printing.
507
5011
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
508
5012
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
509
5100
Cause
Printer error has occurred.
What to Do
If you are printing, press the printer's Stop button to cancel printing, then turn off the printer.
Check the following:
• Make sure print head holder motion is not impeded by protective material and tape for securing the
print head holder, jammed paper, etc.
Remove any impediment.
Important
• When clearing an impediment to print head holder motion, be careful not to touch clear film (A),
white belt (B), or tubes (C).
If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
Turn the printer back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
510
5200
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Wait about 10 minutes and then plug in the printer again and turn it back on.
Make sure that the ink of each color up to the position above the single dot (A), perform ink flush.
• From Windows:
Cleaning the Print Heads
• From macOS:
Cleaning the Print Heads
• From the operation panel of the printer:
How to Perform Ink Flush
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
511
6000
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
512
C000
Cause
Printer error has occurred.
What to Do
Turn off the printer and unplug it.
Plug in the printer again and turn it back on.
If this does not solve the problem, contact your nearest Canon service center to request a repair.
Important
• If you unplug the power cord, all the faxes stored in the printer's memory are deleted.
• Do not tilt the printer when moving it since the ink may leak out.
• When transporting the printer for repairing it, see Repairing Your Printer.
513
