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Before you call forservice...
GEPpp/iances.com(U.S.)
www.GEPpp/iance&ca (Canada)
Troubleshooting tips
Save time and money! Review the charts on the fofiowing
pages first and you may not need to carl for service,
Causes What To Be
Burners have yellow or The combustion quality of
yellow-tippedflames burner flames needs to be
determined visually.
• Use the illustrations below to determine if your burner
flames are nomla/. If burner flames look like A, ca/1 for
se_Mce. Normal burner flames should look like B or C,
depending on the type of gas you use. With l,P gas, some
yellow dpping on oumr cones is normal.
A-}e/low flames B-Yeflow tips C-Soft blue flames
Call for service onouter cones Normal for natural
Normalfor LPgas gas
Controiknohs Knob isn't pushed down. • To turn flom the OFF position, push the ]<nob in and
wilt not turn then turn.
Burners do not light Range Lock-Out feature is * Allow the range to cool down and touch and hold the
activated, flANGELOCK-OUTpad (on some models) R)_ 3 seconds
until the display shows LOCOFF.
Plug on range is not • Make sure electlicM plug is plugged into a live, properly
completely inserted in the grounded oudet.
electrical outlet.
Gas supply not connected • See the Installation Instructions that crone with your
or turned on. range.
A fuse in your home may be • Replace the fl_se or reset the ci_vuit breaker
blown or the circuit breaker
tripped.
Burner parts not replaced • See the Careand cleaning of the range section.
correctly.
Range Lock-Out or = [f LOC0Nappears in the display, the range control is
ControlLock-Outfeature locked. Turn this featme offc to use the range. See the
is activated RangeLock-Out or Control Lock-Out secdon.
ticking sound of spark Control knob is still • Turn the knob out of the UTE posidon to the desired
igniter persistsafter in the LITEposition, setting.
burnerlights
• Turn the burner off and relight. If ticking is still
present, call for service.
Burner flames very Improper air to gas ratio. • [f range is connected to LP gas, check all steps
large oryellow in the Installation Instructions that came with
your range.
Ovenlightdoes Light bulb is loose or defective. • Tighten or replace the bulb.
not work
Switch operating = Call fbr service.
light is broken.
-_-von willnot work Plug on range is not completely • Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet, gqounded outlet.
A fuse in your home may be • Replace the fl_se or reset the ci_vuit breaker
blown or the circuit
breaker tripped.
Oven controls improperly set. * See the Using the oven section, o9 7
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