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362 IN CASE OF EMERGENCY
ASSIST Call
The ASSIST button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
SOS Call
1. Push the SOS Call button on the overhead
console.
NOTE:
In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to an SOS operator. To
cancel the SOS Call connection, push the SOS call
button on the overhead console or press the
cancellation button on the Device Screen. Termi-
nation of the SOS Call will turn off the green LED
light on the overhead console.
2. The LED light located within the ASSIST and
SOS buttons on the overhead console will turn
green once a connection to an SOS operator
has been made.
3. Once a connection between the vehicle and an
SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to an SOS operator:
Indication that the occupant placed an SOS
Call.
The vehicle brand.
The last known GPS coordinates of the
vehicle.
4. You should be able to speak with the SOS
operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper-
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter-
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with the vehicle
occupants, and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi-
nates the connection.
5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
22_JT_OM_EN_USC_t.book Page 362
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