Loading ...
Loading ...
Loading ...
employee deals with your appointment. The
information is then sent to your desired
service outlet.
This service outlet will then contact you
within 24 hours.
%
If you select Later after the service message
appears, the message is hidden and reap‐
pears after a certain period of time.
Transferred data during a service call
Observe the conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me portal: https://
me.secure.mercedes-benz.com
When you make a service call via Mercedes me
connect, data will be transmitted.
The following data is transmitted if a service call
is made via Mercedes me connect:
R
Vehicle identification number
R
Reason for the initiation of the call
Mercedes-Benz emergency call system
Information on the Mercedes-Benz emer‐
gency call system
Your vehicle is equipped with the Mercedes-Benz
emergency call system ("eCall"). This feature can
help save lives in the event of an accident. eCall
in no way replaces assistance provided from
dialing 911.
The Mercedes-Benz emergency call system is
available for at least ten years starting from the
manufacturing date.
Mercedes-Benz eCall only functions in areas
where mobile phone coverage is available from
the wireless service providers. Insufficient net‐
work coverage from the wireless service provid‐
ers may result in an emergency call not being
transmitted.
eCall is a standard feature in your Mercedes-
Benz vehicle. In order to function as intended,
the system relies on the transmission of dat a
detailed in the "Mercedes-Benz emergency call
system data transmission" section that follows
(
/ page 323).
To disable eCall, a customer must visit an
authorized Mercedes-Benz Service department
to deactivate the vehicle's communication mod‐
ule.
Deactivation of this module prevents the
activation of any and all Mercedes me con‐
nect services. Af ter the deactivation of
eCall, automatic emergency call and manual
emergency call will not be available.
The ignition must be switched on before an auto‐
matic emergency call can be made.
%
eCall is activated at the factory.
%
eCall can be deactivated by an authorized
Mercedes-Benz dealer. Please note that in
the event ownership of the vehicle is trans‐
ferred to another owner in its deactivated
state, eCall will remain deactivated unless
the new owner visits an authorized
Mercedes-Benz dealership to reactivate the
system.
Overview of the Mercedes-Benz emergency
call system
eCall can help to reduce the time between an
accident and the arrival of emergency services
Multimedia system
321
Loading ...
Loading ...
Loading ...