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110
CLP-685, CLP-675, CLP-645, CLP-635, CLP-695GP, CLP-665GP Owner’s Manual
Troubleshooting
When a message is displayed, refer to the “Message List” (page 108) for troubleshooting aid.
Problem Possible Cause and Solution
The instrument does not turn
on.
The instrument has not been plugged in properly. Securely insert the female plug into the socket on the
instrument, and the male plug into a proper AC outlet (page 14).
A click or pop is heard when
the power is turned on or off.
This is normal when electrical current is being applied to the instrument.
The power is automatically
turned off.
This is normal and due to the Auto Power Off function. If necessary, set the parameter of the Auto Power Off
function (page 99).
The message “USB device
overcurrent error” is shown
and the USB device does not
respond.
Communication with the USB device has been shut down because of the overcurrent to the USB device.
Disconnect the device from the USB [TO DEVICE] terminal, then turn on the power of the instrument.
Noise is heard from the
speakers or headphones.
The noise may be due to interference caused by the use of a mobile phone in close proximity to the instrument.
Turn off the mobile phone, or use it further away from the instrument.
Noise is heard from the
instrument’s speakers or
headphones when using the
instrument with your smart
device, such as an iPhone/
iPad.
When you use the instrument along with your smart device, we recommend that you set that device’s “Airplane
Mode” to on and then the Wi-Fi/Bluetooth setting to on on your smart device, in order to avoid noise caused by
communication.
The overall volume is low, or
no sound is heard.
The Master Volume is set too low; set it to an appropriate level using the [MASTER VOLUME] slider (page 19).
The volume level for the keyboard performance is set too low. Adjust the volume balance to increase the
keyboard volume via the “Song” menu display: “Volume” “Song - Keyboard” (page 48).
Headphones are connected when the Speaker setting is “Normal” (page 98). Disconnect the headphone plug.
The Speaker setting is “Off.” Set the Speaker to “Normal” via the “System” menu display: “Utility” “Speaker”
(page 98).
Local Control is “Off.” Set Local Control “On” via the “System” menu display: “MIDI” “Local Control” (page 97).
“Expression” is assigned to the right pedal or the AUX pedal (CLP-685, CLP-695GP). Assign any function other
than “Expression” to the pedal (page 88) via the “Voice” menu display: “Pedal Assign” “Right” (page 88) or
the “System” menu display: “Pedal” “Aux Assign” (CLP-685, CLP-695GP) (page 96).
The speakers do not switch
off when a pair of
headphones is connected to
the [PHONES] jack.
The Speaker setting is “On.” Set the speaker setting to “Normal” via the “System” menu display: “Utility”
“Speaker” (page 98).
Pedals do not function. The pedal cord may not be securely connected to the [PEDAL] jack. Be sure to insert the pedal cord all the way
until the metal part of the cord plug disappears from view (pages 115, 119, 121 or 128).
(CLP-685, CLP-695GP)
The on/off setting of the pedal
connected to the AUX PEDAL
jack is reversed.
Some types of pedals may turn on and off in opposite fashion. Set to the appropriate parameter via the “System”
menu display: “Pedal” “Aux Polarity” (page 96).
The keyboard volume is
lower than the Song playback
volume.
The volume level for the keyboard performance is set too low. Adjust the volume balance to increase the
keyboard volume via the “Song” menu display: “Volume” “Song - Keyboard” (page 48).
The buttons do not respond. While you are using a function, some buttons not used for the function are disabled. If the Song is playing, stop
playback. Otherwise, press the [EXIT] button to return to the Voice or Song display, Then, perform the desired
operation.
Higher or lower notes do not
sound correctly when the
transpose or octave setting is
made.
This instrument can cover the range of C -2 – G8 when you set the transposition or octave. If notes lower than C
-2 are played, the sound is moved one octave higher. If notes higher than G8 are played, the sound is moved
one octave lower.
Performance in Dual/Split/
Duo mode is not recorded, or
part data is lost
unexpectedly.
Switching to Dual/Split/Duo mode in the middle of the Song is not recorded. Also, the recording part for the Voice
2 (Dual mode) or the left Voice (Split/Duo mode) is automatically assigned (page 55). If the assigned part
already has data, the data will be overwritten and deleted when you record.
Depending on the selected
Voice, the keyboard sound in
Duo mode may be output
from only one speaker.
This is because the default pan setting differs depending on the Voice.
Change the settings from the “Voice” menu “Voice Edit” “Voice name” “Pan” (page
87).
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