MFP M283FDW User Guide

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Order supplies .................................................................................................................................................. 100

Printer does not pick up paper or misfeeds .................................................................................................................... 101

Introduction ...................................................................................................................................................... 101

The product does not pick up paper ............................................................................................................ 101

The product picks up multiple sheets of paper .......................................................................................... 101

The document feeder jams, skews, or picks up multiple sheets of paper ............................................ 101

Clear paper jams .................................................................................................................................................................. 103

Introduction ...................................................................................................................................................... 103

Paper jam locations ........................................................................................................................................ 103

Experiencing frequent or recurring paper jams? ....................................................................................... 104

Clear paper jams in the document feeder ................................................................................................... 105

Clear paper jams in the single-sheet slot (Tray 1) ..................................................................................... 108

Clear paper jams in Tray 2 ............................................................................................................................. 110

Clear paper jams in the rear door and the fuser area ............................................................................... 112

Clear paper jams in the duplexer (duplex models only) ............................................................................ 114

Clear paper jams in the output bin ............................................................................................................... 116

Improve print quality ........................................................................................................................................................... 118

Introduction ...................................................................................................................................................... 118

Update the printer rmware .......................................................................................................................... 119

Print from a dierent software program ..................................................................................................... 119

Check the paper-type setting for the print job ........................................................................................... 119

Check the paper type setting on the printer .......................................................................... 119

Check the paper type setting (Windows) ................................................................................ 119

Check the paper type setting (macOS) ................................................................................... 119

Check toner-cartridge status ........................................................................................................................ 120

Print a cleaning page ...................................................................................................................................... 120

Visually inspect the toner cartridge or cartridges ...................................................................................... 121

Check paper and the printing environment ................................................................................................ 121

Step one: Use paper that meets HP specications ............................................................... 121

Step two: Check the environment ............................................................................................ 121

Step three: Set the individual tray alignment ........................................................................ 122

Try a dierent print driver .............................................................................................................................. 122

Check the EconoMode settings ..................................................................................................................... 123

Adjust Print Density ........................................................................................................................................ 123

Calibrate the printer to align the colors ....................................................................................................... 124

Adjust color settings (Windows) ................................................................................................................... 124

Print and interpret the print quality page ................................................................................................... 124

Resolving print quality problems ...................................................................................................................................... 126

Introduction ...................................................................................................................................................... 126

Troubleshoot print quality problems ........................................................................................................... 126

Improve copy and scan image quality .............................................................................................................................. 134

ENWW vii

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User Guide - Page 9