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45
Demo mode
If the 6 symbol appears at the top of the display, this
means that demo mode is activated. The appliance will
not heat up. Disconnect the appliance from the power
supply and then wait for a few seconds before
reconnecting it. Then deactivate demo mode in the basic
settings menu within the next 3minutes. See the section
entitled ~ "Basic Settings"
How to Obtain Warranty Service
To obtain warranty service for your Product, you should
contact the nearest THERMADOR
®
authorized servicer.
E number and FD number:
When you contact Service, please have the Model
(E) number and the FD number for your appliance
available. You can find the identification plate with these
numbers on the underside of the appliance and in the
appliance pass. To avoid having to search for this
information when you need it, you can enter your
appliance data and the customer support telephone
number here.
Questions? Please contact us. We look forward to
hearing from you!
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers &
Who it Applies to
The limited warranty provided by BSH Home Appliances
Corporation (“BSH“) in this Statement of Limited Product
Warranty applies only to the THERMADOR
®
appliance
(“Product“) sold to you, the first using purchaser,
provided that the Product was purchased:
▯ For your normal, household (non-commercial) use,
and has in fact at all times only been used for normal
household purposes.
▯ New at retail (not a display, "as is", or previously
returned model), and not for resale, or commercial
use.
▯ Within the United States or Canada, and has at all
times remained within the country of original purchase.
The warranties stated herein apply to the original
purchaser of the product warranted herein and to each
succeeding owner of the product purchased for ordinary
home use during the term of the warranty.
Please make sure to return your registration card; while
not necessary to effectuate warranty coverage, it is the
best way for BSH to notify you in the unlikely event of a
safety notice or product recall.
How Long the Warranty Lasts
BSH warrants that the Product is free from defects in
materials and workmanship for a period of seven
hundred and thirty (730) days from the date of purchase.
The foregoing timeline begins to run upon the date of
purchase, and shall not be stalled, tolled, extended, or
suspended, for any reason whatsoever.
The sensor indicator flashes three times. The
connection to the cooking sensor has been bro-
ken.
Touch and hold the symbol on the cooking sensor for 8-10sec-
onds and then reconnect the cooking sensor to the cooktop. See
the section entitled ~ "Wireless Cooking Sensor"
The cooktop is unable to connect to your home
network or the hood. “ˆ‹‚‹
Acknowledge the fault code by touching any of the touch buttons.
You can cook as usual without a connection.
If this code is displayed again, contact Customer Support.
The operating voltage is incorrect/outside of the
normal operating range. “Š‹‹‹/“Š‹‚‹
Contact your electricity utility provider.
The cooktop is not connected properly.
—…‹‹
Disconnect the cooktop from the power supply. Make sure that it
has been connected as shown in the circuit diagram.
Problem Solution
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Customer Service O
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