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My Account 23
Section 5: My Account
You can manage your Virgin Mobile account directly
from your phone. The most important tasks are
outlined here. For more information about your
account, go to www.virginmobileusa.com. Top-Up is
how you add money to your Virgin Mobile account
balance. You can Top-Up your Virgin Mobile account
right from your phone. First, buy a Top-Up card at one
of the thousands of retailers that carry them, or
register your debit card, credit card, or PayPal
account at
www.virginmobileusa.com
.
Checking your Account Balance
There are two ways to check your Virgin Mobile
account balance:
1. From the Main screen, press the navigation
key up.
– or –
2. From the Main screen, press
Menu
➔
My
Account
➔
Balance+Usage
. Your balance and
important account information display
on-screen.
When your balance is low, you can Top-Up your
account from your phone as follows:
Top-Up Your Minutes
1. Buy a Top-Up card from any available retailer.
2. From the Main screen,
press
Menu
➔
My
Account
.
3. Use the navigation keys to scroll to the
Top-Up
link and press .
4. With the
Top-Up card
field highlighted, enter
your
Top-Up PIN
number and press .
5. Select Top-Up Now and press .
6. At the “Confirmation” screen, press to
confirm.
7. At the “Approved” screen, scroll to
OK
and
press .
– or –
Highlight one of these payment methods:
•
Credit or Debit Card
•
Paypal
•
Find a Store
8. Press to exit the process.
Additional Information
To get more information about your Virgin Mobile
account, as well as other Virgin Mobile services, visit
us at
www.virginmobileusa.com
.
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