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Reduce interference on a wireless network ................................................................................................ 222
Solve fax problems .............................................................................................................................................................. 223
Checklist for solving fax problems ............................................................................................................... 224
What type of phone line are you using? ................................................................................. 224
Are you using a surge-protection device? .............................................................................. 224
Are you using a phone company voice-messaging service or an answering machine? . 224
Does your phone line have a call-waiting feature? ............................................................... 225
Check fax accessory status ....................................................................................................... 225
General fax problems ..................................................................................................................................... 226
The fax failed to send ................................................................................................................ 226
An Out of Memory status message displays on the printer control panel ........................ 226
Print quality of a photo is poor or prints as a gray box ........................................................ 226
You touched the Stop button to cancel a fax, but the fax was still sent ............................ 226
No fax address book button displays ...................................................................................... 226
Not able to locate the Fax settings in HP Web Jetadmin ...................................................... 226
The header is appended to the top of the page when the overlay option is enabled ..... 227
A mix of names and numbers is in the recipients box .......................................................... 227
A one-page fax prints as two pages ........................................................................................ 227
A document stops in the document feeder in the middle of faxing ................................... 227
The volume for sounds coming from the fax accessory is too high or too low ............... 227
USB ash drive is not responding ..................................................................................................................................... 228
Method one: Enable the USB port from the printer control panel ............................................................. 64
Method two: Enable the USB port from the HP Embedded Web Server (network-connected
printers only) ...................................................................................................................................................... 64
Index ........................................................................................................................................................................................................... 229
ENWW xi
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