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Common faults and Solutions
2) Check whether the USB port is damaged
and unplug the USB cable to test whether
the connection can be resumed.
Connect the player to a computer with an
available USB port by using a proven USB
cable. If the fault persists, it means USB
port of the player has been damaged
3) Check if the USB cable is damaged.
·You can replace a proven USB cable to
·You can also try to use the USB cable to
connect other devices. If there is also no
response, it means also that the USB
cable has been damaged.
connect the player to Check if the
connection can be restored. If it can, it
means that the previous cable has been
damaged.
3. FM radio cannot be turned on.
The FM radio needs to be plugged into a
wired headset/headphones as an antenna
to turn on. If the headset is plugged in and
the fault persists, it is likely that the 3.5mm
port is in poor contact. Please replace one
headset and try again.
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