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Action Yes No
Step 3
a Depending on your operating system, specify the paper type
and weight from Printing Preferences or from the Print dialog.
b Resend the print job.
Is the paper still curled?
Go to step 4. The problem is
solved.
Step 4
a Remove the paper from the tray, and then turn it over.
b Resend the print job.
Is the paper still curled?
Go to step 5. The problem is
solved.
Step 5
a Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you use it.
b Resend the print job.
Is the paper still curled?
Contact
customer
support.
The problem is
solved.
Print irregularities
) )
ABCDE
ABCDE
ABCDE
Leading edge
Trailing edge
Action Yes No
Step 1
a Move the paper guides in the tray to the correct positions for
the paper size loaded in the tray.
b Resend the print job.
Do print irregularities still appear?
Go to step 2. The problem is
solved.
Step 2
From the control panel, set the paper size and type in the Paper
menu to match the paper loaded in the tray.
Do the printer settings match the size and type of the paper loaded
in the tray?
Go to step 3. Specify the paper
size and type in the
tray settings to
match the paper
loaded in the tray.
Troubleshooting 220
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