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The door will not open
^
Press against the door handle and at the same time
switch the machine off and then on again. Then try
to open the door again.
If you still cannot open the door:
The door handle safety mechanism has disingaged
itself. The door handle cannot be opened or closed.
The safety mechanism is designed to protect the
handle and the lock from damage, for instance, if
too much force is being used in an attempt to
open the door.
^
Press firmly against the door handle until you
clearly hear the safety mechanism engage.
You will now be able to open and close the door
again (as long as there is no water in the machine).
Power cut during a wash program -
Emergency door release
With a short power cut:
The program remains in the last position, and when
power is restored the following message appears in
the display:
y
Power cut
Programme stop
Press the start button.
i ü f
^
Press the START button and the program selected
will continue.
With an extended power cut:
^
Switch the machine off.
^
Switch off the mains supply at the on-site mains
switch.
^
Close all faucets for water and steam as
applicable.
To remove the laundry the drain valve will need to be
opened manually and the drum door unlocked
manually.
^ Open the drain valve by partially opening the
venting screw (spanner size 17 mm) at the rear of
the machine. Do not unscrew it completely. Drain
off the suds. Take care as some water will seep out
of the screw opening (approx. 100 mm). This
should be collected in a suitable container.
^ Tighten up the venting screw again and check that
there is no leak.
^
Insert a screwdriver (head approx. 4 mm) into the
opening beside the door lock so that the head
engages with the notch of the door release
mechanism. Turning the screwdriver slightly
anti-clockwise will unlock the door.
Never use force to open the door!
^
Remove the laundry
Problem solving guide
25
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