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INTRODUCTION
20
tinely acquired during a crash investigation. To
read data recorded by an EDR, special equipment
is required, and access to the vehicle or the EDR
is needed.
Furthermore, your vehicle is equipped with a
number of computers whose task is to continu-
ously control and monitor the vehicle’s operation.
They can also register some of this information
during normal driving conditions, most importantly
if they detect a fault relating to the vehicle’s oper-
ation and functionality or upon activation of the
vehicle’s active safety systems (e.g. City Safety
and the auto-brake function). Some of the regis-
tered information is required by technicians when
carrying out service and maintenance to enable
them to diagnose and rectify any faults that have
occurred in the vehicle and to enable Volvo to ful-
fill legal and other regulatory requirements. Infor-
mation thus registered in the vehicle is registered
in the vehicle’s computers until the vehicle is
serviced or repaired. In addition to the above, the
registered information may – on an aggregated
basis – be used for research and product devel-
opment purposes in order to continuously
improve the safety and quality of Volvo vehicles.
For additional information, contact:
In the United States
Volvo Car USA, LLC
Customer Care Center
1 Volvo Drive, P.O. box 914
Rockleigh, New Jersey 07647
1-800-458-1552
www.volvocars.com/us
In Canada
Volvo Car Canada Ltd.
Customer Care Centre
9130 Leslie Street
Richmond Hill, Ontario L4B 0B9
1-800-663-8255
www.volvocars.com/ca
Related information
•
Information on the Internet (p. 21)
•
Contacting Volvo (p. 15)
Volvo Structural Parts Statement
Volvo has always been and continues to be a
leader in automotive safety.
Volvo engineers and manufactures vehicles
designed to help protect vehicle occupants in the
event of a collision.
Volvos are designed to absorb the impact of a
collision. This energy absorption system including,
but not limited to, structural components such as
bumper reinforcement bars, bumper energy
absorbers, frames, rails, fender aprons, A-pillars,
B-pillars and body panels must work together to
maintain cabin integrity and protect the vehicle
occupants.
The supplemental restraint system including but
not limited to air bags, side curtain air bags, and
deployment sensors work together with the
above components to provide proper timing for
air bag deployment.
Due to the above, Volvo Car USA, LLC does not
support the use of aftermarket, alternative or any-
thing other than original Volvo parts for collision
repair.
In addition Volvo does not support the use or re-
use of structural components from an existing
vehicle that has been previously damaged.
Although these parts may appear equivalent, it is
difficult to tell if the parts have been previously
replaced with non-OE parts or if the part has
been damaged as a result of a prior collision. The
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