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Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year, for the duration of
your warranty period.
To contact Roadside Assistance, call:
1-877-79TESLA (1-877-798-3752)
Advise the representative of the vehicle
identification number (VIN), license plate number,
mileage, your location, and the nature of the problem. The VIN is on the upper dashboard on the
driver’s side of your vehicle and is visible through the windshield.
Roadside Assistance covers transportation of Model S for up to 50 miles (80 km) in the event of a
flat tire. However, owners are responsible for transportation expenses if the Battery is over-
discharged. For a complete description of the terms and conditions of the Tesla Roadside
Assistance Program, refer to the policy that was provided to you by Tesla when you purchased
Model S.
It is your responsibility to provide vehicle transporters with instructions on how to transport
Model S (see Instructions for Transporters on page 172).
Contacting Roadside Assistance
Roadside Assistance 171
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