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127
EN
WHAT TO DO WHEN SERVICE IS NEEDED
The customer must contact the designated Olympus Consumer Support Team for your region to coordinate the
submission of your Product for repair service. To contact your Olympus Consumer Support Team in your region
please visit or call the following:
Canada:
www.olympuscanada.com/repair / 1-800-622- 6372
United States:
www.olympusamerica.com/repair / 1-800-622- 6372
Latin America:
www.olympusamericalatina.com
The customer must copy or transfer any image or other data saved on a Product to another image or data storage
medium prior to sending the Product to Olympus for repair service.
IN NO EVENT SHALL OLYMPUS BE RESPONSIBLE FOR SAVING, KEEPING OR MAINTAINING ANY IMAGE
OR DATA SAVED ON A PRODUCT RECEIVED BY IT FOR SERVICE, OR ON ANY FILM CONTAINED WITHIN A
PRODUCT RECEIVED BY IT FOR SERVICE, NOR SHALL OLYMPUS BE RESPONSIBLE FOR ANY DAMAGES
IN THE EVENT ANY IMAGE OR DATA IS LOST OR IMPAIRED WHILE SERVICE IS BEING PERFORMED
(INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL
DAMAGES, LOSS OF PROFITS OR LOSS OF USE), WHETHER OR NOT OLYMPUS SHALL BE OR SHOULD
BE AWARE OF THE POSSIBILITY OF SUCH POTENTIAL LOSS OR IMPAIRMENT.
The customer should package the Product carefully using ample padding material to prevent damage in transit.
Once the Product is properly packaged, ship the package to Olympus or the Olympus Authorized Repair Service
Center location as instructed by the respective Olympus Consumer Support Team.
When sending Products for repair service, your package should include the following:
1) Sales receipt showing date and place of purchase. Handwritten receipts will not be accepted;
2) Copy of this limited warranty bearing the Product serial number corresponding to the serial number on
the Product (unless it is a model on which Olympus does not place and record serial numbers);
3) A detailed description of the problem; and
4) Sample prints, negatives, digital prints (or fi les on disk) if available and related to the problem.
KEEP COPIES OF ALL DOCUMENTS. Neither Olympus nor an Olympus Authorized Repair Service Center will
be responsible for documents that are lost or destroyed in transit.
When service is completed, the Product will be returned to you postage prepaid.
PRIVACY
PRIVACY
Any information provided by you to process your warranty claim shall be kept confi dential and will only be used
and disclosed for the purposes of processing and performing warranty repair services.
For customers in Mexico
For customers in Mexico
The operation of this equipment is subject to the following two conditions:
(1) it is possible that this equipment or device may not cause harmful interference, and (2) this equipment or
device must accept any interference, including interference that may cause undesired operation.
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