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Problem Solution
Barcodes printed using
applications other than P-touch
Editor cannot be read.
If the barcode data was created using a landscape orientation, change the
Orientation setting in the Basic tab of the printer driver to Landscape and try
again.
Printed Image Problems
Problem
Solution
Printed paper contains streaks or
poor quality characters, or paper
is not fed correctly.
Is the print head or roller dirty?
Although the print head generally remains clean under normal use, lint or dirt
from the roller may become stuck on the printer head. If this occurs, clean the
roller. For more information, see Related Information.
Printed barcodes cannot be read. • Print labels so that barcodes are aligned with the print head as shown below:
1
2
3
1. Print head
2. Barcodes
3. Printing orientation
• Barcodes may not be read if they are reduced or enlarged.
• Try using another scanner.
Network Problems
Problem
Solution
You are using security software. • Confirm your settings in the installation dialog box.
• Allow access when the security software alert message appears during the
printer installation.
Your security settings (SSID/
Network Key) are incorrect.
Recheck and select the correct security settings.
• The manufacturer's name or model number of the wireless access point/
router may be used as the default security settings.
• See the instructions supplied with your wireless access point/router for
information on how to find the security settings.
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