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Power LED Roll LED Status LED Condition Action
Security error
Press any button besides a or b to
clear the error.
Roll end error
Press to clear the error.
Insert a roll that matches the paper
setting and has sufficient paper
remaining.
Feed error
Press to clear the error.
Insert a roll that matches the paper
setting.
(Once for 3
seconds)
Sleep mode -
(Once for 1
second)
Switching to mass storage
mode
-
Data overwrite mode -
The printer is in System
Off mode
-
Initializing mode -
(Twice for 2
seconds)
Mass storage error
Press and hold to clear the
error.
Cutter error
Print head undetected
error
USB host unsupported
device connection error
USB host HUB connection
error
(Three times for 2
seconds)
USB host power supply
excessive voltage error
The printer is in Boot
mode.
Contact Brother Customer Service.
(Flashes
rapidly)
(Flashes
rapidly)
(Flashes rapidly)
System error Contact Brother Customer Service.
The Roll Compartment
Cover is open.
Close the Roll Compartment Cover
until it locks into place.
Related Information
• Troubleshooting
169
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