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IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are
vitally interested in your satisfaction.We want you
to be happy with our products and services.
Warranty service must be done by an authorized
dealer.We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. The manu-
fac turer's authorized dealer have the facilities,
fac tory-trained technicians, special tools, and the
latest informa tion to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an autho-
rized dealer service manager first. Most matters
can be resolved with this process.
• If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
• If an authorized dealer is unable to resolve the
concern, you may contact the manufacturer's
customer center.
Any communication to the manufacturer's cus-
tomer center should include the following infor-
mation:
• Owner's name and address
• Owner's telephone number (home and office)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (888) 242-6342
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
Puerto Rico And U.S. Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (888) 242-6342
Fax: (787) 782-3345
193
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