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IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are
vitally interested in your satisfaction. W e want
you to be happy with our products and services.
W arranty service must be done by an authorized
dealer. W e strongly recommend that you take
the vehicle to an authorized dealer . They know
your vehicle the best, and are most concerned
that you get prompt and high quality service.
The manufacturer's authorized dealer have the
facilities, factory-trained technicians, special
tools, and the latest information to ensure the
vehicle is fixed correctly and in a timely manner .
This is why you should always talk to an autho-
rized dealer service manager first. Most matters
can be resolved with this process.
• If for some reason you are still not satisfied,
talk to the general manager or owner of the
authorized dealer . They want to know if you
need assistance.
• If an authorized dealer is unable to resolve the
concern, you may contact the manufacturer's
customer center.
Any communication to the manufacturer's cus-
tomer center should include the following infor -
mation:
• Owner's name and address
• Owner's telephone number (home and office)
• Authorized dealer name
• V ehicle Identification Number (VIN)
• V ehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (800) 423-6343
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-
9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
Puerto Rico And U.S. Virgin Islands
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (800) 423-6343
Fax: (787) 782-3345
CUSTOMER ASSISTANCE
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