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5
–
78
Interior Features
Audio Set [Type A (non-touchscreen)]
Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition
Excessive, slow speech.
Excessive, forceful speech
(shouting).
Speaking before the beep sound
has ended.
Loud noise (speaking or noise from
outside/inside vehicle).
A i r À ow from A/C is blowing
against the microphone.
Speaking in off-standard
expressions (dialect).
Regarding the causes indicated
on the left, be careful with how
you speak. In addition, when
numbers are spoken in a sequence,
recognition ability will improve
if no stop is placed between the
numbers.
False recognition of numbers
Poor voice recognition
There is a malfunction in the
microphone.
A poor connection or malfunction
with the microphone may have
occurred. Consult an expert repairer,
we recommend an Authorised
Mazda Repairer.
Phone-related voice recognition is
disabled
There is a problem with the
connection between the Bluetooth
®
unit and the device.
If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognised
The Bluetooth
®
system is under a
condition in which recognition is
dif¿ cult.
By carrying out the following
measures, the rate of recognition
will improve.
Clear memory from the phonebook
which is not used very often.
Avoid shortened names, use full
names. (Recognition improves the
longer the name is. By not using
names such as “Mum”, “Dad”,
recognition will improve.)
When operating the audio, a song
name is not recognised
Song names cannot be recognised
by voice.
—
You want to skip guidance —
Guidance can be skipped by quickly
pressing and releasing the Talk
button.
Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heard
For about three seconds after
starting a call, the Bluetooth
®
unit's Noise Suppression function
requires time to adapt to the call
environment.
This does not indicate a problem
with the device.
The other party cannot be heard or
the speaker's voice is quiet
The volume is set at zero or low. Increase the volume.
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