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[108] Troubleshooting | Picture (quality)/screen
The message [3D signal has been detected.]
automatically appears when 3D signal is detected.
(3D models only)
3D models have [3D settings] in [Settings] — [Picture & Display].
Deactivate the [3D signal notification] setting. Press the HOME button, then select [Settings] —
[Picture & Display] — [3D settings] — [3D signal notification] — [Off].
[109] Troubleshooting | Picture (quality)/screen
A message about an app asking for permission to
access a TV function is displayed.
Select whether to allow or deny the app access to the displayed function.
You can check the list of app permissions categorized by TV function and change permission
settings for each app. Press the HOME button, select [Settings] — [Apps] — [App permissions] —
the desired TV function.
[110] Troubleshooting | Picture (quality)/screen
The screen becomes darker after a certain period
of time. (only models equipped with an OLED
panel)
If the whole image or part of the image remains still, the screen will gradually become darker to
reduce image retention. This is a feature to protect the panel, and is not a malfunction.
[111] Troubleshooting | Picture (quality)/screen
The message [Panel refresh did not finish] is
displayed. (only models equipped with an OLED
panel)
Panel refresh automatically runs after the TV has been used for a long period of time to reduce image
retention. If the TV is turned on, the AC power cord (mains lead) is unplugged, or the ambient
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